Ford Explorer Complaints (1995)

843 consumer complaints on file.

#8017461August 28, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT ANY SPEED VEHICLE WILL JUMP OUT OF ITS ORIGINAL GEAR. THIS SLOWS VEHICLE DOWN. CONSUMER IS AFRAID OF BEING REAR ENDED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016894August 21, 2002
ELECTRICAL SYSTEM:WIRING
WHILE APPLYING JUMPER CABLES TO THE BATTERY OF ANOTHER VEHICLE CABLE STARTED SMOKING, AND PLASTIC MELTED FROM THE WIRES. DEALERSHIP WAS AWARE OF THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765725August 15, 2002
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
CALLED DOWNEY FORD, AND ASKED IF THERE WAS A RECALL ON SEATBELT LATCH FAILURE OR WARRANTY AND WAS TOLD NO, SO ODERED NEW SEAT BELT AND WAS BILLED 37.00. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566936August 8, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER STATED THE OVERDRIVE OFF INDICATOR LIGHT LOCATED ON THE INSTRUMENT CLUSTER FLASHED STEADILY, THE VEHICLE THEN BEGAN BRAKING ROUGHLY INCLUDING A SLIGHT GRINDING SOUND DURING BRAKING, CONSUMER IS REQUESTING REIMBURSEMENT FOR THE REPLACEMENT OF THE TRANSMISSION, STATING THE MANUFACTURER WAS AWARE OF THE TRANSMISSION DEFECTS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567029August 2, 2002
VEHICLE SPEED CONTROL
THE SPEED CONTROL INCREASES ON ITS OWN WHILE IN MOTION. THE SPEEDOMETER ASSEMBLY HAS BEEN REPLACED BUT TO NO AVAIL. THE SPEED INCREASES AND CONSUMER CANNOT CONTROL IT, CONSUMER HAS TO PUT ALL HER WEIGHT ON THE BRAKES. IF CONSUMER LETS OFF THE BRAKES THE VEHICLE JUMPS FORWARD. THE ENGINE RACES EVEN WHEN CONSUMER IS ABLE TO PUT VEHICLE IN PARK. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764571July 22, 2002
VEHICLE SPEED CONTROL, POWER TRAIN
1ST INCIDENT: DEC.12TH 1998. CONCERN: SPEED JUMPS ON HIGHWAY AND SURGES ONLY WHEN SPEED CONTROL IS ON. CAUSE: SPEEDOMETER ASSEMBLY BINDING. CORRECTION: REPLACE SPEEDOMETER ASSEMBLY. COST TO ME $309.25 2ND INCIDENT: JAN.5TH 1999. CONCERN: SAME AS 1ST INCIDENT. SPEED JUMPS ON HIGHWAY AND SURGES ONLY WHEN SPEED CONTROL ON. CAUSE: 14401 LOOM, SENSOR & ASSEMBLY SHORTED. CORRECTION: REPAIR LOOM 14401 SPEED CONTROL DIAG. R&R SENSOR & ASSEMBLY. COST TO ME: $308.87. 3RD INCIDENT: TRAVELING ON HIGHWAY WITH SPEED CONTROL SET AT 70MPH. EXPLORER SPEED SLOWLY INCREASES TO 80 ON ITS OWN. I LOOK AT THE SPEEDOMETER, REALIZE THIS AND TAP THE BRAKE. THE EXPLORER IS STILL GOING 80MPH OR HIGHER. I PRESS THE OFF BUTTON TO THE SPEED CONTROL BUT IT WILL NOT DISENGAGE. I CANNOT STOP THE SUV. I DO NOT PANICK BUT I'M SCARED AS I PUT ON THE EMERGENCY LIGHTS, PRESS WITH ALL MY MIGHT ON THE BRAKES AND WITHIN A FEW MINUTES, GET THE EXPLORER OFF THE ROAD TO THE SHOULDER. I PUT THE SUV IN PARK, JUMP OUT OF THE CAR, LOOK BOTH WAYS, CROSS THE HIGHWAY, WAVE MY ARMS FOR HELP AND WATCH AS MY SUV IS PARKED WITH THE ENGINE STUCK AND RUNNING AT 80MPH OR MORE. SOME GOOD SAMARITANS STOP AND I EXPLAIN WHAT HAPPENED. ONE OF THEM APPROACHES THE EXPLORER WITH CAUTION AND TURNS THE IGNITION OFF AND BRINGS ME MY KEYS. THEY LOOK AT MY MANUAL AND UNHOOK THE SPEED CONTROL BOX UNDER THE HOOD. I DROVE HOME WITH THE EMERGENCY LIGHTS ON (ABOUT 8 MILES) GOING ABOUT 50MPH WITH NO PROBLEMS THEN PARKED IT. IF ANOTHER CAR HAD BEEN NEAR ME WHEN THE EXPLORER WENT OUT OF MY CONTROL, I COULD HAVE HIT THEM AND THERE WOULD HAVE BEEN INJURIES OR POSSIBLE LOSS OF LIFE AT 80MPH. THANK YOU.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012807June 27, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLED AT 35 MPH WHILE SLOWING DOWN. DEALER HAS NOT BEEN CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763495June 26, 2002
STRUCTURE:BODY:DOOR, VISIBILITY:WINDSHIELD
BLEND DOOR BREAKS - WINDSHIELD FROSTS IN COLD WHEATER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011035June 4, 2002
SUSPENSION:FRONT:CONTROL ARM
A CRINKING SOUND WOULD COME FROM WHEEL AREA WHILE DRIVING, DEALER NOTIFIED, AND INFORMED CONSUMER THAT FRONT BALL JOINTS NEEDED REPLACEMENT FOR LACK OF LUBRICATION IN RUBBER SEAL. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762646June 4, 2002
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DRIVER SIDE SEAT BELT BUCKLE FAILS TO ENGAGE CLIP. APPEARS TO BE A BROKEN SPING RETURN IN THE BUCKLE ASSEMBLY. FORD CUSTOMER CARE CONTACTED AND PROBLEM NOTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010718May 30, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE STRAPS THAT HOLD THE FUEL TANK IN PLACE ARE BROKEN AND CORRODED, CAUSING THE FUEL TANK TO BE CONNECTED ONLY TO THE FUEL LINES. PLEASE GIVE ANY FURTHER DETAILS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010160May 20, 2002
SEATS:FRONT ASSEMBLY:RECLINER
DRIVERS SEAT COLLAPSED WHILE PULLING OVER TO SIDE OF THE ROAD. MANUFACTURER WAS NOTIFIED. *AK CONSUMER STATED WHILE PULLING INTO A PARKING SPACE, THE DRIVER SEAT SUDDENLY SNAPPED. HE WAS PROPELLED BACKWARDS INTO THE REAR SEAT, AS THE BACK OF THE SEAT BROKE. PASSENGERS WERE IN THE VEHICLE, AND COULD HAVE BEEN HURT. ALSO CONSUMER WAS ABOUT THREE SPACES FROM HITTING ANOTHER VEHICLE. CONSUMER FEELS THAT THE DESIGN SHOULD BE CORRECTED, AND CONCLUDES THAT IF HE WERE GOING ANY FASTER, THIS INCIDENT WOULD HAVE CAUSED AN ACCIDENT AND POSSIBLY A FATALITY. (THE CHAIR IS SECURED W/ONLY ONE SCREW, WHICH WAS A TOR-X HEAD SCREW: FORD PART#805885-558) *SCC
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#565805May 17, 2002
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:ANCHORAGE
CONSUMER WAS INVOLVED IN AN ACCIDENT IN WHICH THE AIRBAGS DID NOT EXPERIENCE DEPLOYMENT AND THE SEAT BELTS DID NOT LOCK, CONSUMER STATES THE VEHICLE HAS BEEN FIXED, HOWEVER THE SEAT BELTS STILL DO NOT LOCK IN PLACE, CONSUMER WAS INJURED IN THE ACCIDENT. *SLC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#9005531May 17, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELERATOR PEDAL AND MOUNTING BRACKET BROKE OFF OF THE FIREWALL UNDER THE DASH BOARD AND STUCK IN THE ACCELERATED POSITION CAUSING EXCESSIVE SPEED AND LOST OF CONTROL OF THE VEHICLE. CLOSER INSPECTION OF THE METAL BRACKET THAT HOLDS THE ACCELERATOR ROD AND PEDAL BROKE OFF THE FIREWALL. WELD BROKE, THE BRACKET IN QUESTION HAS HOLES DRILLED INTO IT AT THE TOP AND BOTTOM A DIAMETER OF ABOUT 7/16" BUT BOLTS AND NUTS ARE MISSING. OWNER RESECURED THIS BRACKET BY DRILLING THRU THE FIREWALL AND SECURED THE SAME WITH TWO BOLTS, TWO NUTS AND TWO WASHER. THIS PROBLEM ALSO AFFECTED MY 1996 EXPLORER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009008May 2, 2002
STRUCTURE
CONSUMER STATES THAT WHILE TRAVELING AT 55 MPH, ON DAMP PAVEMENT, CONSUMER STATES ANOTHER VEHICLE DRIFTED INTO HIS LANE, CONSUMER TRIED TO GET TO THE LEFT A LITTLE AND VEHICLE MADE A SHARP TURN TO THE LEFT. CONSUMER STATES VEHICLE WAS TOTALLED. PLEASE PROVIDE ANY FURTHER INFORMATION.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#564983April 16, 2002
TIRES
WHILE TRAVELING CONSUMER WAS INVOLVED IN A ROLL OVER. BOTH PASSENGER SIDE FIRESTONE TIRES HAD BLOWN. CONSUMERS WIFE SUSTAINED INJURIES TO HER HEAD AND BACK. *JG
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#8006069March 20, 2002
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
HOOD FLEW OPEN WHILE DRIVING 55 MPH. DEALER AND MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564708March 15, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
CONSUMER STATED THE ACCELERATOR PEDAL JAMMED BETWEEN THE CENTER MOUNT AND CARPETED FLOOR WHILE DRIVING, THE PEDAL INCLUDING THE STEEL ARM AND MOUNTING BRACKET FAILED, WHICH BECAME SEPARATED FROM THE FIREWALL, THE ACCELERATOR PEDAL MOUNTING BRACKET THAT HOLDS THE ENTIRE PEDAL AND RELATED ARM CABLE BROKE, CLOSER EXAMINATION REVEALED THAT THE ACCELERATOR PEDAL BRACKET WAS TACK WELDED TO THE INTERIOR OF THE FIREWALL UNDER THE DRIVERS SIDE DASHBOARD, THE WELD HOLDING BRACKET FAILED CAUSING THE PEDAL TO GET STUCK.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758933March 4, 2002
EXTERIOR LIGHTING:HEADLIGHTS
HEADLAMP ASSEMBLIES WERE ORIGINALLY CLEAR PLASTIC BUT HAVE AGED NOT VERY WELL TO THE POINT WHERE THEY ARE OPAQUE (CLOUDY) AND I FEEL THE LIGHT OUTPUT HAS DIMINISHED CONSIDERABLY BELOW ORIGINAL LUMEN LEVELS. I HAVE NOTICED MAJORITY OF FORD PRODUCTS THAT ARE OVER 3-4 YEARS OF AGE HAVE CLOUDED PLASTIC HEADLAMPS. CLOSE EXAMINATION REVEALS SLIGHT CRAZING OF THE PLASTIC OUTER SURFACE AS WELL AS GENERAL DULLNESS OF THE PLASTIC.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004613February 26, 2002
SUSPENSION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
FRONT STABLIZER AND SWAY BAR HAVE BROKEN IN THE PAST 4 YEARS, FRONT TIRES CAN NOT BE ALIGNED AND WEAR OUT FASTER BECAUSE OF THIS FAILURE. *AK CONSUMER STATES FRONT STABALIZER LINKS WERE REPLACED DUE TO ON GOING COMPLICATIONS, BOTH FRONT WHEELS BEARING HUB ASSEMBLY FAILED, THE FRONT BRAKE PADS AND ROTORS WERE REPLACED, AND THE FRONT BALL JOINTS HAVE SOME PLAY. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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