Ford Explorer Complaints (1994)

1,207 consumer complaints on file.

#767211September 15, 2002
PARKING BRAKE
WHEN SETTING PARKING BRAKE IT WILL GIVE MORE RESISTANCE THE FURTHER PEDAL IS PRESSED DOWN. SOMETIMES WHEN THE PEDAL IS APPLIED IT WILL GO DOWN ABOUT 1/3 OF THE WAY THEN GIVE WAY AND GO TO THE FLOOR. WHEN THIS HAPPENS THE PARKING BRAKE HAS TO BE RELEASED AND RESET. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766754September 5, 2002
EQUIPMENT:MECHANICAL:CARRIER/RACK
THE SPARE TIRE IS SUPPORTED UNDER THE REAR OF THE VEHICLE BY A STEEL CABLE SUPPORT SYSTEM. I WAS TRAVELING ON A FREEWAY AND HIT A BUMP. THE CABLE SUPPORTING THE SPARE TIRE BROKE. APPARENTLY THE CABLE HAD RUSTED AND BECAME WEAK. THE TIRE DROPPED ONTO THE ROAD SURFACE. THERE WAS A NUMBER OF VEHICLES DIRECTELY BEHIND ME AT THE TIME. THE TIRE BOUNCED APPROXIMATELY 3 - 4 FEET IN THE AIR IN FRONT THE VEHICLE DIRECTLY BEHIND MY VEHICLE. LUCKLY ALL OF THE OTHER VEHICLES MISSED THE TIRE. THE TIRE ROLLED OFF OF THE ROAD AND INTO THE DITCH. AFTER RETURNING TO THE LOCATION OF WHERE THE TIRE DROPPED OFF THE VEHICLE, I SEARCHED THE ROAD AND DITCH, AND WAS UNABLE TO FIND THE SPARE TIRE. I BELIEVE THIS IS A SERIOUS PROBLEM AND CAN CAUSE VEHICLE DAMAGE AND PERSONAL INJURIES. AFTER REPORTING THE PROBLEM, AND ASKING ABOUT REPLACEMENT PARTS AT A LOCAL FORD SERVICE DEPARTMENT, I WAS TOLD THAT I WAS THE FIRST ONE TO INDICATE THAT THIS WAS A PROBLEM. HOWEVER WHEN BUYING A NEW SPARE TIRE AND RIM FROM A LOCAL TIRE SHOP, I WAS TOLD THAT THIS WAS A COMMON PROBLEM OF FORD EXPLORERS AND PICKUP TRUCKS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017769September 3, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH IS INOPERATIVE, IT WILL LOCK UP WHILE DRIVING OR DRIVER WILL NOT BE ABLE TO START VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017192August 26, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE BRAKING PEDAL FELT SPONGY AND STEERING WHEEL TURNED TO LEFT, THEN LOCKED UP. VEHICLE IS AT DEALERSHIP AT THIS TIME. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766157August 24, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, TIRES:SIDEWALL
THE FRONT TIRES HAVE SLITS IN THE SIDEWALLS OF THE TIRES. WHEN WE PURCHASED THE VEHICLE WE HAD TEST DROVE IT AND WHEN WE GOT IT ON THE HIGHWAY WE NOTICED A SHAKING IN THE FRONT END. WE TOLD THE DEALER OF THIS PROBLEM AND THEY SAID THEY WOULD CHECK INTO IT. THEY SAID THEY HAD THE PROBLEM FIXED. THE TIRES LOOKED BRAND NEW WHEN THE VEHICLE WAS PURCHASED. WE CONTINUED WITH THE PURCHASE AND LATER WHEN THE VEHICLE WAS TAKEN ON THE HIGHWAY IT DONE THE SAME THING. THE DEALER SAID THERE WAS NO PROBLEM. THE ONLY TIME THE VEHICLE WOULD SHAKE WAS WHEN YOU WERE DRIVING BETWEEN 55 AND 65 MPH OTHER THAN THAT IT DROVE FINE. THEN MY DRIVER SIDE TIRE DEVELOPED A LEAK THAT GOT PROGRESSIVELY WORSE UNTIL I WOULD HAVE TO PUT AIR IN IT EVERY DAY. MY HUSBAND PUT SOME OTHER TIRES ON AND WHEN THE TIRES WERE REMOVED ONE OF THEM HAD 6 WEIGHTS ON IT. THE 2 FRONT TIRES BOTH HAD LARGE CRACKS. ONCE THE NEWER TIRES WERE PUT ON THE SHAKING ON THE HIGHWAY HAS STOPPED. I SEE SO MUCH ABOUT THE BAD TIRES ON THE FORD EXPLORER, THAT IT LEADS ME TO WONDER, IS IT THE TIRES OR IS IT THE EXPLORER? I DO NOT SEE HOW THERE COULD BE SO MANY DIFFERENT TIRES THAT WOULD HAVE DEFECTS. I AM LEAD TO BELIEVE THE PROBLEM LIES WITH FORD AND NOT WITH FIRESTONE OR THE OTHER TIRE COMPANIES WHO HAVE PAID TO REPLACE THESE TIRES. THE TRED ON THE TIRES IS STILL GOOD BUT THEY ARE NOT USABLE BECAUSE OF THE CRACKS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016652August 19, 2002
ENGINE AND ENGINE COOLING:ENGINE
WHILE TRAVELING ON HIGHWAY AND WITHOUT PRIOR WARNING VEHICLE WILL SHUT DOWN . DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016524August 16, 2002
SEAT BELTS:FRONT:RETRACTOR
BOTH REAR OUTBOARD SEATBELT RETRACTORS NO LONGER WORK. VEHICLE HAS NOT BEEN EXAMINED BY DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764922July 30, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
TEXAS "SALVAGE TRUCK" HOW DID IT GET "RESOLD" IN ARIZONA!. NO SAFETY DEFECT LISTED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8014406July 22, 2002
TIRES:TREAD/BELT
DUELER APT, REPLACEMENT EQUIPMENT ON A 1994 ,FORD, EXPLORER WITH 99000 MILES. TREAD SEPARATION ON REAR DRIVER SIDE TIRE AT 75 MPH.*AK THE TREAD OF THE TIRE SEPARATED FROM THE TIRE AND WRAPPED AROUND THE AXLE, LOCKING THE REAR WHEELS AND CAUSED CONSUMERS VEHICLE TO SPIN OUT OF CONTROL. THE TIRES HAD BEEN CHECKED TWENTY MINUTES PRIOR TO DEPARTURE FOR PROPER PRESSURE. THE MECHANIC INFORMED CONSUMER THAT THE TREADS WERE FINE. CONSUMER TRIED TALKING TO FIRESTONE/BRIDGESTONE DEALER. IT WAS EXPLAINED TO CONSUMER THAT THE PARTICULAR TIRE WAS MADE EXCLUSIVELY FOR SEARS AND THEY COULD NOT DEAL WITH IT. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014039July 16, 2002
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
STRUTS THAT HOLD TRUNK OPEN BROKE, AND HATCH DOOR CAN STAY OPEN. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566429July 2, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM:IGNITION, SUSPENSION
CONSUMER HAS HAD THE FRONT BRAKE PADS REPLACED 6 DIFFERENT TIMES DUE TO OVERHEATING, AND ALSO THE ROTORS HAVE BEEN TURNED, A BRAKE MASTER CYLINDER WAS INSTALLED, THE REAR BRAKES SHOES WERE ADJUSTED AND THE REAR DRUMS WERE RESURFACED, THE BRAKE LIGHT WAS COMING ON DUE TO LOW BRAKE FLUID.*JB *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566395June 30, 2002
TIRES:TREAD/BELT, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, EQUIPMENT:APPLIANCE:AIR CONDITIONER, POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER STATES 4 TIRES AND 1 SPARE WHICH ARE FIRESTONE WILDERNESS AT 15 INCH TIRE(S) (DOT # UNKNOWN) ORIGINAL EQUIPMENT ARE HIGHLY DEFECTIVE. CONSUMER REPLACED THEM DUE TO SAFETY CONCERNS, HOWEVER MANUFACTURER WILL NOT REIMBURSE OR REPLACE TIRES STATING THE CAMPAIGN WAS OVER. *TT THE FUEL PUMP WAS REPLACED 2 TIMES AND THE AIR CONDITION WAS REPLACED. UPDATED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010806May 31, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
WHILE DRIVING 50 MPH CONSUMER NOTICED SMOKE COMING FROM VENTS. ENGINE WAS SHUT OFF, AND VENTS CLOSED. VEHICLE HAS NOT BEEN INSPECTED BY DEALER YET. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#762476May 30, 2002
EQUIPMENT:MECHANICAL:CARRIER/RACK
TEH SPARE TIRE FELL OFF THE VEHICLE WHILE IT WAS PARKED. THE SUPPORT CABLE RUSTED THROUGH AT THE POINT WHERE IT CONNECTS TO THE FITTING THAT SLIPS THROUGH THE SPARE TIRE PRIOR TO WINCHING IT UP TO THE UNDERSIDE OF THE VEHICLE. I CONTACTED FORD BUT THEY OFFERED NO ASSISTANCE. THIS COULD HAVE BEEN EXTREMELY SERIOUS HAD I BEEN DRIVING THE SUV.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010329May 22, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING ENGINE DIES AND VEHICLE STALLS OUT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761406May 1, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, GASOLINE:DELIVERY
I WAS TOLD BY A CERTIFIED FORD DEALER THAT THE FUEL TANK WAS BAD AND THEREFORE THE PUMP AND FUEL LINE WERE ALSO DESTROYED BY RUST AND CORROSION. FORD HAS RECENTLY SEVERED IT'S RELATIONSHIP WITH THE MANUFACTURER BUT WILL NOT COMMENT WHY. FORD REFUSES TO ADDRESS OUR CONCERN, THOUGH ONE C/S REP DID STATE THAT THE FUEL TANK WENT BAD DUE TO THE MILEAGE OF THE VEHICLE. IF THIS IS THE CASE, FORD NEEDS TO TELL CONSUMERS THAT THE PURCHASE OF USED VEHICLES MAY BE PUTTING THE CONSUMER AT RISK FOR SERIOUS PERSONAL INJURY AFTER 135,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008633April 25, 2002
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
BRAKE SWITCH LIGHT HAS BEEN REPLACED FOUR TIMES ALREADY, BUT PROBLEM STILL OCCURS. CONTACTED DEALER, AND THE DEALER WA SNOT WILLING TO DO ANYTHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007559April 15, 2002
TIRES
AFTER GETTING FIRESTONE TIRES REPLACED WITH BRIDGESTONE TIRES, THE FRONT RIGHT TIRE HAD A TREAD SEPARATION, THE OTHER FOUR TIRES HAD SOME CRACKING IN THE SIDEWALLS. P235/75R15, MOUNTED ON A 1994 FORD EXPLORER, REPLACEMENT TIRES. *AK *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007232April 10, 2002
TIRES, TIRES:TREAD/BELT
DUE TO TIRE SEPARATION FIRESTONE DID NOT EXCHANGE ALL THE TIRES OUT.*AK *JG (FIRESTONE ATX P235/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759993March 29, 2002
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
DUE TO FAILURE OF THE LIFTGATE BRACKETS, WHICH ARE COVERED BY A RECALL, CAUSED METAL FATIGUE ON HINGES RESULTING ON THEM TEARING AWAY FROM BODY OF THE VEHICLE.IT IS MY OPINION FORD SHOULD MAKE REPAIRS TO MY VEHICLE BECAUSE THE RECALLED COMPONET CAUSED THE DAMAGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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