Ford Explorer Complaints (1993)

944 consumer complaints on file.

#761444May 1, 2002
TIRES, SUSPENSION:FRONT:WHEEL BEARING
I HAVE HAD 3 BLOWOUTS AT 60-70 MPH ALL ON THE RIGHT REAR, 2 WITH FIRESTONE AND 1 WITH GOODYEAR, ALSO PREMATURE RIGHT REAR WHEEL BEARING FAILURE THAT I FEEL HAVE BEEN CAUSED BY VIBRATION AT HIWAY SPEEDS. FORD HAS A TSB 96-04-16 THAT REPAIRS THIS VIBRATION AT A COST OF $1600. WITH THE EXPLORER THESE FAILURES ARE A SERIOUS SAFETY CONCERN AND SHOULD BE MADE A SAFETY RECALL MADE AVAILABLE TO ALL 90-94 EXPLORER OWNERS AT NO COST . THANK YOU.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007446April 11, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
ANTI-FREEZE IS LEAKING INTO EXHAUST SYSTEM WHICH MAKE IT HARD TO SEE WHEN ANTI-FREEZE IS NEEDED TO DEFOG WINDOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760194April 3, 2002
VISIBILITY:REARVIEW MIRRORS/DEVICES
IN 1998 MY FORD EXPLORER WAS RECALLED FOR NHTSB ID # 97V083000, COMPONENT: VISUAL SYSTEMS: MIRRORS. THE RECALL WAS TO CORRECT A SHORT CIRCUIT CONDITION THAT COULD OCCUR IN THE REMOTE POWER MIRROR CONTROL SWITH CIRCUIT BOARD AS A RESULT OF A SEPARATED PART OF THE CONTACT ASSEMBLY BRIDGING THE SWITCH POSITIVE BATTERY PAD AND ADJACENT CHASSIS GROUND PAD. THE RECALL WAS COMPLETED. BUT, THE EXACT DEFECT STATED IN THE RECALL OCURRED ON MY VEHICLE. EVIDENTLY THE INSTALLATION OF A 10 AMP INLINE FUSE WAS NOT A POSITIVE CORRECTION TO THIS DEFECT! I CONTACTED FORD MOTOR COMPANY AND WAS TOLD THAT I WOULD BE RESPONSIBLE FOR REPLACING THE "SWITCH". I HAVE THE SWITCH IN MY POSSESSION IF NEEDED FOR AN INVESTIGATION. I BELIEVE FORD SHOULD BE HELD RESPONSIBLE FOR REPLACING THE SWITCH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006676March 29, 2002
WHEELS:HUBCAP/COVER
WHILE DRIVING WHEEL HUB CAME OFF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564711March 15, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE VEHICLE WAS PARKED, CONSUMERS NEIGHBOR NOTICED SMOKE COMING OUT OF THE WINDOWS, CONSUMER ATTEMPTED TO PUT OUT THE FIRE, HOWEVER BY THE TIME THE DOORS WERE OPENED FLAMES WERE SMOLDERING IN THE FRONT SEATS, FIRE DEPARTMENT COULD NOT DETERMINE THE CAUSE OF THE FIRE, VEHICLE WAS A TOTAL LOSS. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#759113March 8, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
THE ALUMINUM FINNED HEAT EXCHANGER UNIT UNDER THE HOOD HAS A PLASTIC SHROUD AROUND IT THE DUCTS FRESH AIR INTO THE AIR CONDITIONING AND HEATER BLOWER DUCTING. THIS SHROUD BECAME FULL OF LEAVES WHICH EVENTUALLY CAUGHT FIRE , FILLING THE ENTIRE INTERIOR OF THE VEHICLE WITH DENSE SMOKE. I HAD TO PULL THE DUCT WORK UNDER THE HOOD APART AND BLOW OUT THE REMAINING ASH AND LEAVES TO ALLEVIATE ANY FUTURE FIRE SOURCE. FORD HAS A DEFECT IN THE WAY THEY DESIGNED THE FRESH AIR INTAKE DUCTING WHICH ALLOWS LEAVES AND OTHER DEBRIS TO DRIFT DIRECTLY INTO THE BLOWER HOUSING SHROUDING WHICH BECOMES A MAJOR FIRE HAZARD. I NOW HAVE TO COVER THE LOWER HALF OF THE WINDSHIELD AND THE UPPER HALF OF THE HOOD INCLUDING THE FRESH AIR INTAKE DUCTS WITH FIBERGLASS WINDOW SCREEN WHEN THE VEHICLE IS PARKED OUTSIDE TO ASSURE LEAVES DO NOT FILL THE DUCTING SYSTEM AGAIN CAUSING ANOTHER FIRE. I HAVE ALSO FOUND 2 OTHER INCIDENTS OF THIS BLOWER HOUSING FIRES IN OTHER NHTSA INCIDENTS ON THIS SITE AS REFERENCED BY THIS :*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#758553February 24, 2002
STRUCTURE:FRAME AND MEMBERS
BOTH REAR ROCKER PANELS WERE RUSTED OUT. THE BODY HAS A 6 YEAR WARRANTY AGAINST RUST, BUT THE RUST WAS NOT NOTICED UNTIL THE SIDE SKIRTS OVER THE ROCKER PANELS WERE KNOCKED OFF. WHEN I CALLED FORD, THEY STATED THERE WAS NOTHING THEY COULD DO, BECAUSE THE VEHICLE WAS OVER 6 YEARS OLD. THE RUST WAS BAD ENOUGH , THAT IT HAD TO BE DEVELOPING WELL WITHIN THE 6 YEAR TIME FRAME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564358February 19, 2002
TIRES:TREAD/BELT
CONSUMER RECEIVED A LETTER FROM MANUFACTURER REGARDING TIRE REPLACEMENT AS A PRECAUTIONARY MEASURE BECAUSE OF POSSIBLE TIRE FAILURES IN THE FUTURE, CONSUMER WENT TO THE LOCAL FORD DEALER AND WAS INFORMED THERE WERE NO TIRES IN STOCK BUT TO KEEP CHECKING BACK, AFTER SEVERAL MONTHS OF CHECKING CONSUMER DECIDED TO GO SOMEWHERE ELSE, THE LOCAL DEALER TOLD CONSUMER TO GO AHEAD AND PURCHASE ACCEPTABLE REPLACEMENT TIRES FROM ANOTHER DEALER AND BRING THE RECEIPT AND DOT CODES FOR THE TIRES BACK TO THEM AND THEY WOULD PROCESS AND SUBMIT THE REFUND FOR REQUEST, AFTER NOT HEARING ANYTHING FROM THE LOCAL DEALER FOR MORE THAN 10 WEEKS CONSUMER CONTACTED THE DEALER AND WERE TOLD THAT THE INFORMATION WAS NEVER SUBMITTED AND THE CONSUMER NEEDED TO CONTACT A FIRESTONE DEALER, CONSUMER THEN CONTACTED FIRESTONE AND WAS INFORMED THAT IT WAS TOO LATE AND THAT THE DEADLINE FOR REIMBURSEMENT WAS AUGUST 29, 2001, CONSUMER FEELS HE SHOULD NOT BE PENALIZED BECAUSE OF THE MISCOMMUNICATION WITH THE LOCAL FORD DEALER, CONSUMER IS REQUESTING REIMBURSEMENT FOR THE REPLACEMENT COST OF THE 3 WILDERNESS ATX TIRES, CONSUMER STATED PREVIOUSLY, TIRE EXPERIENCED A BLOWOUT WHICH CAUSED THE VEHICLE TO LEAVE THE ROADWAY WHICH RESULTED IN SEVERAL THOUSAND DOLLARS OF DAMAGE, FIRESTONE WILDERNESS RADIAL ATX TIRES, P23575R15 M/S, CAMPAIGN 00T005. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003851February 11, 2002
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
WHILE DRIVING 65 MPH SPARE TIRE DISENGAGED FROM VEHICLE DUE TO INSUFFICIENT WIRING. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003443February 1, 2002
TIRES:TREAD/BELT
WHILE DRIVING TIRE TREAD STARTED TO SEPARATE, HOWEVER, THERE WAS A RECALL. TOOK VEHICLE TO DEALER, WHO WOULD NOT HONOR RECALL AND CHANGE TIRES. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002872January 25, 2002
EQUIPMENT:MECHANICAL:CARRIER/RACK
WHILE DRIVING 55 MPH, SPARE TIRE FELL OFF. CABLE THAT HOLDS TIRE UNDERNEATH VEHICLE HAD SNAPPED. NO INJURIES.*AK *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001231December 31, 2001
TIRES:BEAD
CONSUMER REPLACED THE RECALL FIRESTONE TIRES AT OWN EXPENSE WITH B.F.GOODRICH RADIAL TIRES, SIZE UNKNOWN. CONSUMER IS NOW CALLING TO REPORT THAT ALL FOUR OF THE REPLACEMENT TIRE CORDS ARE PROTRUDING THROUGH SIDEWALL. CONSUMER FEELS THAT EXPLORER IS THE CAUSE OF THE PROBLEM NOT FIRESTONE OR GOODRICH TIRES. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8000930December 19, 2001
SUSPENSION:FRONT:CONTROL ARM
BALL JOINTS ARE COMPLETELY SHOT. CONSUMER FEELS WHEEL COULD FALL OFF. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755493December 10, 2001
SEATS:FRONT ASSEMBLY:RECLINER
EXPLORER - REAR ENDED. BOTH BUCKET SEAT |"BACKS" FELL BACKWARDS ONTO REAR PASSENGERS. SEAT RECLINE MECHANISM DESTROYED IN BOTH. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#754893November 25, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE ENGINE, REGARDLESS OF SPEED OR DRIVING CONDITIONS SHUTS OFF AND CREATES A DANGEROUS SITUATION WHEN IT OCCURS IN THE MIDDLE OF TRAFFIC. THE LIGHTS, HORN, FLASHER FUNCTION ,BUT THE ENGINE JUST CRANKS WITHOUT STARTING SOMETIME 5 MINUTES, SOMETIMES ONE OR MORE HOURS BLOCKING TRAFFIC LANES. AAA HAS TOWED TO GARAGES A COUPLE OF TIMES AND WHEN THE MECHANICS TURN THE KEY, THE CAR STARTS RIGHT UP AND A DIAGNOSTIC CANNOT BE PERFORMED. I DO NOT WISH TO BE A VICTIM IN AN ACCIDENT WITH ANY VEHICLE BEFORE FORD DECIDES TO INVESTIGATE THIS FAILURE THAT IS BECOMING MORE FREQUENT. I CHECKED WITH FORD IN ORDER TO SEE IF THIS PROBLEM WAS RE CALLED, BUT IT WAS NOT AS OF 10/29/01. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754373November 10, 2001
EQUIPMENT:MECHANICAL:CARRIER/RACK
COPY OF NOTICE SENT TO FORD MOTOR CO ON 10/10/2001 -- > URGENT I REPLACED MY 5 FIRESTONE TIRES, AND ALMOST LOST MY SPARE BECAUSE THE 1/8" INCH CABLE THAT HOLDS THE SPARE UP ROTTED THROUGH. FORTUNATELY IT FELL OFF IN MY DRIVEWAY, AND NOT WHILE DRIVING HOME FROM THE TIRE DEALER ON INTERSTATE 87! -- END OF MESSAGE TO FORD. I AM SURPRISED THAT THIS 1/8" CABLE THAT HAS NO PROTECTION FROM CORROSION, IS THE SOLE METHOD USED TO HOLD THE SPARE IN PLACE! THIS PROBLEM PROBABLY EXISTS IN MANY OTHER OLDER EXPLORERS... AND IF YOU NEVER NEED THE SPARE... YOU MIGHT NOT FIND OUT UNTIL SOMEONE BEHIND YOU GETS INJURED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754144November 6, 2001
TIRES
I HAD MY FIRESTONE ATX TIRES REPLACED BY SEARS. I SENT THE NECESSARY PAPER WORK TO FIRESTONE ON AUGUST 21, 2001 FOR REIMBURSEMENT. I HAVE CALL FIRESTONE TWICE SINCE I SENT THEM THE INFORMATION (OCTOBER 2, 2001 AND NOVEMBER 5, 2001). THEY HAVE ACKNOWLEDGE RECIEVING MY PAPER WORK, BUT I STILL HAVE NOT RECEIVE MY CHECK FROM FIRESTONE. THIS IS GOING ON FOR THREE MONTHS AND I STILL HAVE NOT RECIEVE A CHECK. I CALL FIRESTONE AND I GET NOTHING BUT A RUN-AROUND. I WOULD APPRECIATE ANY HELP. THANKS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9004882October 3, 2001
TIRES:TREAD/BELT
TIRE SIDE WALL TOTALLY DISCONNECTED FROM THE THREAD AND BLEW OFF THE TIRE WHILE TRAVELING A 50MPH. TIRE BELT CAME APART.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#9004678October 1, 2001
SUSPENSION
ON ICEY ROAD THE VEHICLE STARTED SLIDING SIDEWAYS AND ENTER INTO A DITCH AND TIPPED OVER. VEHICLE TIPPED OVER ONE OTHER TIME IN THE DRIVEWAY AFTER MAKING AN SHARP TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897111October 1, 2001
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DOOR HINGES WOULD CAUSE DOORS TO BE UNEVEN. DRIVER'S DOOR FAILS TO CLOSE PROPERLY DUE TO THE HINGES. TOOK TO DEALERSHIP, AND MECHANIC INDICATED HINGES WERE DEFECTIVE AND NEEDED TO BE REPLACED.*AK CONSUMER ADDED THAT THE DESIGN OF THE DOOR HANDLES MADE IT DIFFICULT TO SHUT DOOR. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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