Ford Explorer Complaints (1995)

843 consumer complaints on file.

#703178February 11, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, STRUCTURE:BODY:DOOR
REAR LEFT DOOR LOCK - CANNOT BE OPENED FROM INSIDE VEHICLE; 2ND FAILURE; FIXED 1ST TIME BY DEALER AT APPROX 30000 MILES;;; TRANSMISSION FAILED; O/D BLINKING; 3 PLANETARY GEARS BUSTED UP;;; BAD GROUND - RT HEADLIGHT, RT TURN SIGNAL, AND HIGH FAN NOT WORKING PROPERLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702911February 3, 1999
POWER TRAIN:CLUTCH ASSEMBLY
CLUTCH HYDRAULIC SLAVE CYLINDER FAILED 3 TIMES, BUT VEHICLE NOT DRIVEN OFF ROAD OR HARSHLY. MOST MILEAGE HAS BEEN HIGH SPEED USE OVER INTERSTATE HIGHWAYS FROM HERE TO FLORIDA OR NORTHEAST PENNSYLVANIA, WITHOUT EXCESSIVE SHIFTING. FIRST FAILURE, 12/31/97, I WAS TOLD SLAVE CYLINDER FAILED WHEN CLUTCH PEDAL WENT TO FLOOR AFTER A REPORTED PROLONGED PERIOD OF SQUEALING. THE SQUEALING OCCURRED AS CLUTCH PEDAL WAS BEING DEPRESSED. DEALER REPAIRED IT, SHARING THE COST, SINCE IT WAS ONLY AFTER 2/12 YEARS OLD. SECOND FAILURE, 03/04/98 AFTER SQUEALING NOISE AGAIN DEVELOPED. CLUTCH ASSEMBLY REBUILT. SUBSEQUENTLY, AT EACH SERVICE VISIT, I REPORTED THE RETURN OF THE SQUEALING THAT PRECEDED OTHER HYDRAULIC FAILURE. 01/21/99 SLAVE CYL. FAILED AGAIN. I LEARNED FROM THE SERVICE MANAGER THAT HE HAD A NHTSA TECH. SERVICE BULLETIN, BC2301970501, IN HIS POSSESSION SINCE NOV. OF 1997, PRECEEDING THE FIRST CLUTCH FAILURE. THIS TSB ADVISED REPLACING THE SLAVE CYLINDER LIP SEAL WITH A NEWLY DESIGNED ONE. THE DEALER DID NOT DO THIS THE TWO TIMES HE REPLACED THE SLAVE CYLINDER, NOW IT'S FAILED AGAIN, AND LEAKS. WHO KNOWS IF IT WILL FAIL AGAIN WHILE DRIVING, CAUSING A LOSS OF CONTROL? THANK YOU FOR YOUR TIME AND ASSISTANCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702676January 28, 1999
SUSPENSION:REAR
EQUIPPED WITH TOWING PACKAGE AND WITHOUT EVER HAVING TOWED A TRAILER OR HEAVY USAGE/WEIGHT IN THE REAR, THE REAR SPRINGS ARE SAGGING, CAUSING FRONT LIGHTS TO RISE AND IRRITATE OTHER DRIVERS AND EXCESSIVE WEAR ON TIRES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702414January 20, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
OD LIGHT STARTED FLASHING AT APPROX. 41,600 MI. WAS TOLD BY DEALER LISTED ABOVE THAT FAULT CODES INDICATED INTERNAL FAILURE AND BEST ADVICE WAS TO REPLACE TRANSMISSION - REPLACE TRANS AT 41,600 !!!!!! VEHICLE PURCHASED FROM PRIVATE PARTY, GREAT SERVICE RECORDS PROVIED INCLUDING TRANSMISSION SERVICE AT 41,158 BY JACKSON FORD MERCURY IN JACKSON, CA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#833301January 11, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE WAS TAKEN IN FOR CHECK UP. THE BRAKE ROTORS WERE CRACKED CAUSING FAILURE. HAD THEM REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#832874December 30, 1998
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHEN DRIVING CONSUMER CAN SMELL GAS IN THE VEHICLE. TOOK VEHICLE FOR SERVICE AND THE DEALER NOTICED THAT THERE WAS SPLIT AT THE SEAM OF THE GAS TANK. IF THE CONSUMER WERE TO HIT A BUMP OR A HARD OBJECT, THE VEHICLE MIGHT BLOW UP WHILE DRIVING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701505December 21, 1998
UNKNOWN OR OTHER
NO SUMMARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#832303December 15, 1998
SEATS
THE REAR SEAT FRAME LOCKING MECHANISM FAILS TO WORK. NEED TO USE A TOOL TO RELEASE LOCKING MECHANISM TO REMOVE OR FOLD SEAT DOWN. MANUFACTURER GAVE OKAY TO REPAIR SEAT. DEALERSHIP REFUSED TO REPAIR, EVEN UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#832103December 10, 1998
EQUIPMENT:ELECTRICAL
LIGHTER POPPED OUT, KNOB AND COIL SEPARATED FROM EACH OTHER, HEATING ELEMENT STUCK INSIDE LIGHTER, CAUSING AN ELECTRICAL SHORT. DEALER NOTIFIED/ REPAIRED, BUT REFUSED TO GIVE WORK ORDER RECEIPT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831819December 4, 1998
SUSPENSION:REAR
WHENEVER TURNING VEHICLE TO RIGHT, THE SWAY BAR WOULD MAKE CLUNKING NOISE. VEHICLE WOULD SWAY BACK & FORTH. TOOK TO DEALER AND HAD IT ROAD TESTED. PUT ON RACK & NOTICE PROBLEMS WITH SWAY BAR & HAD IT REPAIRED. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#700949November 27, 1998
STRUCTURE:BODY:DOOR
BOTH INTERIOR REAR DOOR HANDLES FAILED WITHIN 2 WEEKS OF EACH OTHER. FAILURE OF THE DOOR HANDLE PREVENTED EGRESS FROM THE THE VEHICLE WITHOUT SOMEONE OPENING THE DOOR FROM THE OUTSIDE. LOCAL FORD PARTS DEPARTMENT VERIFIED THAT THERE HAVE BEEN NUMEROUS FAILURES OF THESE PARTS BUT INDICATED THERE IS NO TSB OR RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#830925November 17, 1998
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
WHEN TRYING TO BUCKLE THE SEAT BELT IT TAKES THREE OR FOUR TIMES TO GET THE SEAT BELT TO WORK. DRIVING DOWN THE ROAD THE SEAT BELT WILL COME OFF WITHOUT ANYTHING TOUCHING THE SEAT BELT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#700692November 17, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION
THE DEALER TRIED TO SELL ME AN EXTENDED WARRANTY FOR $1500.00. I DID NOT WANT IT. LESS THAN TWO MONTHS AND 3000 MILES, THE TRANSMISSION FAILED...THE COST TO REPAIR IT IS $1400.00. TO ME, THIS SEEMS ODDLY COINCIDENTAL. I HAVE TRIED TO FIND ANY MANUFACTURERS DEFECTS WITH THIS TRANSMISSION. I WOULD APPRECIATE ANY INFORMATION CONCERNING THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#700440November 9, 1998
STEERING:RACK AND PINION
ORIGINAL REPLACEMENT OF RACK AND PINION ASSEMBLY IN JUNE 1997 BY DEALER, REPEAT PROBLEM IN NOVEMBER 1998, FAILURE OF REPLACEMENT PART. FLUID LEAKING FROM FRONT PASSENGER-SIDE ASSEMBLY, WITH ATTENDANT DETERIORATION IN STEERING ABILITY AS FLUID LEVEL FALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#700164October 28, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION
COMPLETE TRANSMISSION FAILURE. THE O/D LIGHT STARTED FLASHING ALONG WITH LARGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#781402October 26, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
GEAR SHIFT FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#828984October 15, 1998
ENGINE AND ENGINE COOLING:ENGINE
WHENEVER TURNING CORNERS THE VEHICLE WOULD DIE OUT OR CUT OFF. WHEN VEHICLE IS AT DEALER'S & TEST DRIVEN, THE PROBLEM CANNOT BE DUPLICATED. THE PROBLEM CAN OCCUR OFTEN. VEHICLE HAS CUT OFF & THEN LATER RESTARTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#828814October 13, 1998
SEATS:FRONT ASSEMBLY:RECLINER, SEAT BELTS:FRONT:ANCHORAGE
WHILE DRIVING FRONT DRIVER'S SEAT BELT LATCH JUST LOOSENED WITHOUT WARNING. ALSO, SEAT BELT NO LONGER WORKS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#781206October 13, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#541090September 28, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TORQUE CONVERTER FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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