Ford Explorer Complaints (1995)

843 consumer complaints on file.

#729986September 2, 2000
TIRES
I IDENTIFIED THE DEFECTIVE TIRES BEFORE THEY FAILED. 95% OF EACH TIRE WAS LIKE NEW, BUT THE INSIDE TREAD WAS WARN DOWN TO THE STEEL BELTS. I CONTACTED FORD, BUT THEY SAID THE ONLY THING THEY WOULD DO WAS LOOK AT IT. I ALREADY KNEW THERE WAS A PROBLEM AND DECLINED THEIR OFFER TO "LOOK AT IT!" AFTER GOING THROUGH THREE SETS OF FRONT TIRES IN 75,000 MILES, I CONVINCED MY FRONT END ALIGHMENT MECHANIC TO SET THE ANGLE OF THE ALIGNMENT SO THAT THE TOPS OF THE TIRES WERE OUT 1/4 INCH. THIS SEEMS TO HAVE STOPPED THE PROBLEM. I BELEIVE THAT THIS WAS A DESIGN DEFECT THAT WAS COMPOUNDED BY A FLAWED ALIGNMENT SPECIFICATION. I'M SURE THAT I WOULD HAVE EXPERIENCED A BLOWOUT, IF I HAD NOT PERFORMED MY OWN OIL CHANGES AND KEPT SUCH A CLOSE EYE ON THE TIRE WEAR.( DOT NUMBER: TIRE SIZE: P22570R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729796September 1, 2000
TIRES
LEFT REAR TIRE TREAD SEPERATION, CAUSING VEHICLE TO IMMEDIATLY AND VERY RADICALLY FLY, BOUNCE AND ROLL NUMEROUS TIMES OFF THE HIGHWAY.( DOT NUMBER: TIRE SIZE: 16 )
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#729817September 1, 2000
TIRES
1 TIRE HAD PEELING TREAD, OTHER3 HAVE CRACKS IN TREADS WHY NOT RECALLED?( DOT NUMBER: W2HL TIRE SIZE: 23575R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729889September 1, 2000
TIRES
I REPLACED MY TIRES TODAY BECAUSE OF NOTICEABLE CRACKING/TREAD SEPARATION. 2 TIRES WERE VERY BAD. I DID NOT WANT TO PUT MY 2 YEAR OLD CHILD IN JEOPARDY ANY LONGER BY WAITING FOR THE RECALL ON THESE TIRES. WHAT DOCUMENTATION DO I NEED TO KEEP? DO I NEED TO GET THE DEALER TO NOTE ON MY RECEIPT THAT THE OLD TIRES ARE CRACKED? I DID NOT KEEP THE OLD TIRES. THE NEW TIRES WERE PURCHASED AT SAN BENITO TIRE, INC., 246 TRES PINOS RD., HOLLISTER, CA (831) 637-5804( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729891September 1, 2000
TIRES
I REPLACED MY TIRES TODAY BECAUSE OF NOTICEABLE CRACKING/TREAD SEPARATION. 2 TIRES WERE VERY BAD. I DID NOT WANT TO PUT MY 2 YEAR OLD CHILD IN JEOPARDY ANY LONGER BY WAITING FOR THE RECALL ON THESE TIRES. WHAT DOCUMENTATION DO I NEED TO KEEP? DO I NEED TO GET THE DEALER TO NOTE ON MY RECEIPT THAT THE OLD TIRES ARE CRACKED? I DID NOT KEEP THE OLD TIRES. THE NEW TIRES WERE PURCHASED AT SAN BENITO TIRE, INC., 246 TRES PINOS RD., HOLLISTER, CA (831) 637-5804( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554211August 31, 2000
TIRES:TREAD/BELT
FIRESTONE AT TIRE (P23575R15) TREAD SEPARATED FROM THE REST OF THE TIRE AND CAUSED $1700 DAMAGE TO THE REAR QUARTER PANEL. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554207August 31, 2000
TIRES
RIGHT FRONT FIRESTONE TIRE FAILED CAUSING THE CONSUMER TO LOOSE CONTROL OF THE VEHICLE, HIT THE LEFT SHOULDER AND ROLLED OVER 3 TIMES. NLM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#729689August 31, 2000
TIRES
IN MY OPINION, THE FORD EXPLORER AND FORD F SERIES PICKUPS HAVE UNUSUAL FRONT END HARMONICS PROBLEMS, WHICH CAUSES PREMATURE AND UNUSUAL TIRE WEAR SYMTOMS. FORD RECOMMENDS TO ROTATE TIRES AT 6000 MILES, ON FORD EXPLORER, IF YOU WAIT TILL 6,000 MILES THE TIRES WILL HAVE UNUSUAL TIRE WEAR TO THE POINT THAT ROTATING THE FRONT TO THE REAR, AND HOPE THE REAR TIRES WILL CORRECT THEMSELVES WITHIN NEXT 6000 ROTATION WILL NOT OCCUR. IN OTHER WORDS, THE FORD EXPLORER WILL WEAR TIRES TO UNUSUAL LIMITS WITHIN 6,000 MILES TO WHERE ROTATION WILL NOT TAKE CARE OF THE PROBLEM WITHIN THE NEXT 6000MILES. I BOUGHT 4 BRAND NEW GOODYEAR WRANGLER RT'S AT 28,000 MILES, THEY NEEDED ROTATED FAR BEFORE 34,000 MILES, GOODYEAR SAID WAIT UNTIL THE 34,000 MILES WHICH I DID. I ROTATED THE TIRES AGAIN AT 40,000 MILES AND TRADED VEHICLE OFF AT 41,000 MILES. THE TIRES WERE OF GOOD TREAD BUT WORN IN A CRAZY FASHION IN AN IRREGULAR MANNER. 4 NEW SHOCKS DID NOT HELP, THE FORD GARAGE CHECKED THE ALIGNMENT AND STATED THE VEHICLE WAS WITHIN SPECS. I BOUGHT A FORD F-250 WITH GOODYEAR AT'S, AND IT TO SEEMS TO BE WEARING THE TIRES FUNNY. I DO NOT DRIVE ERRATIC AND DO KEEP THE TIRE PRESSURE TO THE RECOMMENDED PSI. FOR YEARS, WHEN FORD HAD THE TWIN I-BEAM FRONT SUSPENSION ON ITS P/U'S, THE TIRES WORE FUNNY AND ALSO WOULD NOT LAST TILL THE 6000 MILE ROTATION POINT. FORD HAS HAD A PROBLEM WITH VERY UNUSUAL TIRE WEAR FOR YEARS, AND IT MUST BE WITH FORD'S SUSPENSION SYSTEM, WEIGHT TO GROUND PRESSURES OR HARMONICS, BUT THEY HAVE A VERY SERIOUS DESIGN FLAW WHICH EFFECTS ITS TIRES TO WEAR UNUSALLY ON THE FORD EXPLORER SERIES AND THE FORD F SERIES, THIS IS A CERTAINTY. THE PROBLEM DOES NOT JUST EFFECT FIRESTONE TIRES!!!!!!!( DOT NUMBER: TIRE SIZE: P235R75-15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729690August 31, 2000
TIRES
IN MY OPINION, THE FORD EXPLORER AND FORD F SERIES PICKUPS HAVE UNUSUAL FRONT END HARMONICS PROBLEMS, WHICH CAUSES PREMATURE AND UNUSUAL TIRE WEAR SYMTOMS. FORD RECOMMENDS TO ROTATE TIRES AT 6000 MILES, ON FORD EXPLORER, IF YOU WAIT TILL 6,000 MILES THE TIRES WILL HAVE UNUSUAL TIRE WEAR TO THE POINT THAT ROTATING THE FRONT TO THE REAR, AND HOPE THE REAR TIRES WILL CORRECT THEMSELVES WITHIN NEXT 6000 ROTATION WILL NOT OCCUR. IN OTHER WORDS, THE FORD EXPLORER WILL WEAR TIRES TO UNUSUAL LIMITS WITHIN 6,000 MILES TO WHERE ROTATION WILL NOT TAKE CARE OF THE PROBLEM WITHIN THE NEXT 6000MILES. I BOUGHT 4 BRAND NEW GOODYEAR WRANGLER RT'S AT 28,000 MILES, THEY NEEDED ROTATED FAR BEFORE 34,000 MILES, GOODYEAR SAID WAIT UNTIL THE 34,000 MILES WHICH I DID. I ROTATED THE TIRES AGAIN AT 40,000 MILES AND TRADED VEHICLE OFF AT 41,000 MILES. THE TIRES WERE OF GOOD TREAD BUT WORN IN A CRAZY FASHION IN AN IRREGULAR MANNER. 4 NEW SHOCKS DID NOT HELP, THE FORD GARAGE CHECKED THE ALIGNMENT AND STATED THE VEHICLE WAS WITHIN SPECS. I BOUGHT A FORD F-250 WITH GOODYEAR AT'S, AND IT TO SEEMS TO BE WEARING THE TIRES FUNNY. I DO NOT DRIVE ERRATIC AND DO KEEP THE TIRE PRESSURE TO THE RECOMMENDED PSI. FOR YEARS, WHEN FORD HAD THE TWIN I-BEAM FRONT SUSPENSION ON ITS P/U'S, THE TIRES WORE FUNNY AND ALSO WOULD NOT LAST TILL THE 6000 MILE ROTATION POINT. FORD HAS HAD A PROBLEM WITH VERY UNUSUAL TIRE WEAR FOR YEARS, AND IT MUST BE WITH FORD'S SUSPENSION SYSTEM, WEIGHT TO GROUND PRESSURES OR HARMONICS, BUT THEY HAVE A VERY SERIOUS DESIGN FLAW WHICH EFFECTS ITS TIRES TO WEAR UNUSALLY ON THE FORD EXPLORER SERIES AND THE FORD F SERIES, THIS IS A CERTAINTY. THE PROBLEM DOES NOT JUST EFFECT FIRESTONE TIRES!!!!!!!( DOT NUMBER: TIRE SIZE: P235R75-15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729746August 31, 2000
TIRES
TWO WEEKS AGO WE BROUGHT THE CAR TO A FIRESTONE DEALER FOR THE RECALL. THEY PUT US ON A WAITING LIST AND SAID NOT TO WORRY, THEY LOOKED AT THE TIRES AND THEY WERE FINE. YESTERDAY MY WIFE WAS DRIVING ON THE FREEWAY AND THE TIRE CAME APART. SHE NARROWLY AVOIDED AN ACCIDENT AS SHE WAS SLOWING DOWN TO EXIT THE FREEWAY. UPON INSPECTION, THE TIRE HAD A MAJOR HOLE FROM SEPARATION, NOT FROM ANY FOREIGN OBJECT. TODAY WE BOUGHT NEW TIRES BECAUSE THE FIRESTONE DEALER STILL DID NOT HAVE ANY REPLACEMENT TIRES.( DOT NUMBER: TIRE SIZE: P235R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869227August 31, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLS AT TRAFFIC LIGHTS/ STOP SIGNS AND IN THE MIDDLE OF TRAFFIC. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869249August 31, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING ABOUT ANY SPEED ON A HOT DAY VEHICLE COULD STALL WITHOUT A PRIOR WARNING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554182August 30, 2000
POWER TRAIN:AXLE ASSEMBLY
THE FIVE LUG BOLTS HOLDING THE ROTOR TO THE AXLE BROKE OFF DETACHING THE WHOLE RIGHT REAR WHEEL FROM THE VEHICLE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869125August 30, 2000
TIRES:TREAD/BELT
PE00020; TIRE TREAD SEPARATION: TIRE ON THE PASSENGER'S FRONT SIDE WAS SHOWING SIGNS OF TREAD SEPARATION. IT WAS A FIRESTONE, WILDERNESS AT, 16 INCH. PLEASE FILL IN VIN/ AND LIST DOT # AND TIRE SIZE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554135August 29, 2000
TIRES:TREAD/BELT
FIRESTONE RADIAL ATX TIRES EXPERIENCED TREAD SEPARATION, RIPPING THE REAR OF THE VEHICLE ON BOTH OCCASIONS. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729440August 29, 2000
TIRES
WILDERNESS HT BRAND BLEW AT 65 MPH ON EXPRESSWAY. I KEEP THE AIR PRESSURE AT NORMAL. NO RUBBER LEFT, NO NAILS FOUND, WAS RIDING ON THE RIM. REPORTED IT TO FIRESTONE DEALER. I HAD TO PURCHASE A NEW TIRE, TOOK OUT ANOTHER WARRANTY BECAUSE I COULDN'T FIND THE FIRST RECEIPT AND FIRESTONE DOES NOT KEEP THE WARRANTY INFO IN THEIR COMPUTER SYSTEM. HOW CONVENIENT. I HAVE HAD CONTINUAL PROBLEMS WITH THE FRONT TIRES AND NEED CONSTANT ALIGNMENT. FIRESTONE SAID THEY COULD NOT FIND A PROBLEM TWICE, BUT I BELIEVE IT IS THE TIRES. THE HT BRAND IS JUST AS UNSAFE AS THE AT AND ATX. THE SUV DRIVES LIKE IT IS ALWAYS WINDY OUTSIDE AND THE TRUCK FEELS LIKE IT IS HARD TO CONTROL. THE RECALL NEEDS TO INCLUDE THE HT BRAND.( DOT NUMBER: TIRE SIZE: 23575R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869051August 29, 2000
TIRES:TREAD/BELT
PE00 020; CONSUMER TRAVELING ABOUT 75MPH ON HIGHWAY AND HEARD A LOUD NOISE. THEN, LOST CONTROL OF THE VEHICLE, AND IT ROLLED THREE OR MORE TIMES ON THE HIGHWAY. LEFT FRONT TIRE TREAD SEPARATED. TIRES WERE FIRESTONE WILDERNESS #AT, P23575R15. THERE WERE ONE FATALITY AND THREE INJURIES. *AK
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
1
#868946August 28, 2000
TIRES:TREAD/BELT
PE00020, TIRE TREAD SEPARATION: WHILE DRIVING ABOUT 60 MPH, TREAD ON THE DRIVER'S REAR SIDE TIRE CAME OFF, CAUSING VEHICLE TO ROLL OVER. DRIVER WAS ALONE AND WAS NOT INJURED. TIRE SIZE P25570R16. VEHICLE WAS TOTALLED. FIRESTONE WAS NOTIFIED THROUGH E-MAIL ABOUT THE TIRE. THERE WAS NO REPONSE FROM FIRESTONE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#729288August 27, 2000
TIRES
NO SUMMARY( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
Yes
Fire:
No
Injuries:
5
Deaths:
2
#729114August 25, 2000
TIRES:TREAD/BELT
ON SUNDAY, AUGUST 20, 2000 MY FAMILY AND I WERE DRIVING IN OUR 1995 FORD EXPLORER WHEN THE TREAD ON OUR FIRESTONE P225/70R15 DETACHED FROM THE TIRE. I WAS ABLE TO KEEP MY SUV UNDER CONTROL AND NO ADDITIONAL DAMAGE WAS INCURRED. THE TIRE WAS ORIGINAL EQUIPMENT ON THE EXPLORER WITH 37,000 MILES ON THE TIRES. I AM VERY CONCERNED THAT THE TIRES ON MY SUV WERE NOT PART OF THE INITIAL RECALL. I BELIEVE THIS INDICATES THAT THE DEFECT IN MANUFACTURE IS SYSTEMIC TO ALL YOUR TIRE PRODUCTS. I HAVE THE TIER BUT NOT THE TREAD, AS IT IS SOME WHERE IN PIECES ON THE HIGHWAY. I WOULD LIKE A QUICK RESOLUTION TO THIS MATTER AND REQUEST THAT YOU PAY FOR THE REPLACEMENT THE TIRES WITH QUALIFIED TIRES AT A DEALER OF MY CHOICE. PLEASE RESPOND PROMPTLY, AS I NEED MY SUV FOR IMMEDIATE TRANSPORTATION.( DOT NUMBER: W2UU 1MX TIRE SIZE: P225/70R1 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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