Ford Explorer Complaints (2001)

730 consumer complaints on file.

#10061814March 10, 2004
STEERING:LINKAGES:DRAG:LINK:CONNECTION
FAILTURE OF BALL JOINTS DUE TO NO GREASE FRO M FACTORY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061046March 1, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING CONSUMER HEARD A LOUD NOISE COMING FROM THE FRONT END. DEALERSHIP REPLACED IN OCTOBER, 2003 THE LOWER BALL JOINT. FIVE MONTHS LATER, NEEDED TO REPLACE THE UPPER AND LOWER BALL JOINTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058904February 24, 2004
SUSPENSION:FRONT:STABILIZER BAR
THE FRONT STABILIZER BAR LINK BROKE DURING AN EVASIVE MANEAUVER CAUSING LOSS OF CONTROL WHILE DRIVING DOWN THE INTERSTATE RESULTING IN A ROLLOVER DEATH OF THE DRIVER OF A 2001 FORD EXPLORER SPORT. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#10058650February 21, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
2001 FORD SPORT TRAC TRANSMISSION ELECTRONICS FAILED AT 45,000 MILES CAUSING ENTIRE TRANSMISSION REBUILD TO BE NECESSARY. FORD CUSTOMER SERVICE EXTREMELY UNHELPFUL, NOTHING THEY WOULD DO AND ALSO WOULD NOT PROVIDE SUPERVISOR TO SPEAK TO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058651February 21, 2004
AIR BAGS:FRONTAL
AIRBAGS DID NOT DEPLOY AFTER FRONT-END COLLISION WITH SPEED OF APPROX. 25-30 MILES PER HOUR. RESULTING IN CERVICAL SPRAINS TO TWO PASSENGERS. PASSENGERS WERE WEARING SEAT BAGS. VEHICLE WAS EQUIPPED WITH TWO AIR BAGS. *JB
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10051665February 19, 2004
TIRES:TREAD/BELT
WHILE DRIVING AT SPEEDS BETWEEN 50-60 MPH VEHICLE VIBRATED. THE DEALER DETERMINED THAT THE VIBRATION WAS CAUSED BUT TIRE TREAD SEPARATION. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057121February 13, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SUSPENSION, EQUIPMENT
2001 FORD EXPLORER SPORT, I HAVE CHANGED MY BRAKES 3 TIMES IN ONE YEAR. WHEN I BRAKE, IT SQUEAKS, VERY SLOW TO STOP, AND SHIFT TO EITHER SIDE. ANY BUMP WILL MAKE THE VEHICLE LOSE CONTROL, ESP WHEN TRAVELING GREATER THAN 45 MILES PER HOUR.. TRUE HAZARD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056600February 5, 2004
STRUCTURE, SEAT BELTS
ON NOVEMBER 29TH MY MOTHER WAS DRIVING HER 2001 FORD EXPLORER 2DR 4X4 TO WORK. SHE HIT AN ICE PATCH GOING APPROX. 30 MPH AND LOST CONTROL OF HER VEHICLE BECAUSE THE REAR END SWUNG SIDEWAYS. HER FORD THEN FLIPPED ON IT'S PASSENGER SIDE AND HIT A TREE. MY MOTHER COULD NOT GET HER SEAT BELT UNDONE SO SHE CALLED 911 WHILE HANGING IN HER VEHICLE. A MAN AND WOMAN STOPPED TO HELP HER OUT BECAUSE THEY NOTICED THAT HER FORD WAS ON FIRE. THEY HAD TO BREAK INTO THE BACK WINDOW AND THE WOMAN CLIMBED IN TO RELEASE HER AND PULL HER OUT. IF THOSE PEOPLE WOULD NOT OF STOPPED, MY MOTHER WOULD NOT BE HERE TODAY. THERE IS NOTHING LEFT OF THE INTERIOR OF MY MOM'S EXPLORER. ( NO SEATS. STEERING WHEEL & COLUMN, GLASS, NOTHING) I HAVE E-MAILED FORD AND SPOKE WITH THEM REGARDING THIS MATTER AND THEY SAY THAT IF MY MOM'S INSURANCE COMPANY SETTLED THEN THEY CLAIM NOTHING WAS WRONG WITH THE VEHICLE. I THINK THAT THERE IS A SERIOUS PROBLEM AND WOULD LIKE TO SEE IT RECTIFIED BEFORE SOMEONE ELSE GETS HURT. THERE WAS A ARTICLE WRITTEN IN SHERMAN PUBLICATIONS BECAUSE THE TWO PEOPLE WHO SAVED MY MOTHERS LIFE IS UP FOR AN AWARD. PLEASE LOOK INTO THIS MATTER. THANK YOU! *JB
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#10054470January 20, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2001 EXPLORER SPORT HAD BAD BALL JOINT ON FRONT PASSENGER SUSPENSION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071226January 15, 2004
FUEL SYSTEM, GASOLINE, POWER TRAIN, ENGINE AND ENGINE COOLING
I PURCHASED THIS CAR ON OCTOBER 8,2003. THREE DAYS AFTER I BOUGHT IT THE CHECK ENGINE LIGHT CAME ON. I BROUGHT THE CAR BACK FOUR TIMES BACK TO BACK. THE FIRST TIME THEY SAID NOTHING WAS WRONG. THE SECOND AND THIRD TIME THE SAME THING. ON THE FOURTH ATTEMPT, THEY HAD ME TAKE IT TO ONE OF "THEIR" MECHANICS. HE SAID IT WAS A BAD SWITCH IN THE SYSTEM. NOT EVEN A WHOLE WEEK LATER, THE CHECK GUAGE LIGHT CAME ON. THE CAR LOT WHERE I BOUGHT IT FROM SAID THEY WERE NOT GOING TO LOOK AT MY CAR BECAUSE OUT OF THE KINDNESS OF THEIR HEART THEY'VE ALREADY LOOKED AT IT. SO I TOOK IT TO A FORD DEALERSHIP, THEY FIXED IT AND SAID IT WAS A PROBLEM WITH TRANSMISSION, AND THE STEERING WHEEL. THEY CAR LOT SAID IT WAS NOT THEIR PROBLEM. I HAD TO PAY OUT OF MY POCKET FOR SOME PROBLEMS THAT ARE STILL UNDER WARRANTY. THEN THE FIRST TIME THE CHECK ENGINE LIGHT CAME ON I LATER FOUND OUT THAT A SALES PERSON WHO WAS NOT CERTIFIED MECHANIC, TRIED TO FIX THE CAR WHEN THEY SAID THEY WERE SENDING IT TO A MECHANIC. I'M STILL HAVING PROBLEMS AND IT SEEMS LIKE THERE JUST GETTING WORSE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069359January 15, 2004
POWER TRAIN
TRANSMISSION FAILURE- NO WARNING-
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070345January 15, 2004
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, STEERING, SUSPENSION, EQUIPMENT:ELECTRICAL
I HAVE SEVERAL MORE INVOICES 7-29-03 REPLACED DUST SEALS AND FORGOT TO PUT BRAKES BACK TOGETHER LOST WHOLE FRONT END AND BRAKING. HAD TRUCK FOR 3-4 DAYS THEY HAVE REPLACED THE WATER PUMP PULLEY AND S BELT 2-3 TIMES. CRUISE CONTROL 10-16, 12/31/02 AGAIN SQUELING NOISE 02/28/03 DEFROST KILLS TRUCK AND CHIRPING STILL. 2/10/03 STEERING WHEEL SNAPED PART FALLS AROUND INSIDE,CRUISE CONTROL WAS FIXED, BEARING FAILURE IN BELT TENSIONER AGAIN. TODAY STILL HAVING THE SAME PROBLEM. COME GET THE PIECE OF !@!@#@#. I AM SICK OF TAKING THIS TRUCK IN EVERY MONTH TO FIX SOMETHING. IT IS A LEMON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054141January 15, 2004
SERVICE BRAKES, HYDRAULIC
WHEN THE CONSUMER ATTEMPTED TO BRAKE, THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE. THE DRIVER HAD AN ACCIDENT AS A RESULT. THE VEHICLE ROLLED OVER. PLEASE DESCRIBE FURTHER DETAILS. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10050103January 13, 2004
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
SOME HOW WATER GOT IN THE REAR DIFFERENTIAL AND DAMAGED THE REAR OF THE VEHICLE. PLEASE PROVIDE FURTHER DETAILS. *PH *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052900January 12, 2004
ENGINE AND ENGINE COOLING:ENGINE
STARTING PROBLEMS WITH TEMPERATURES BELOW 40 DEGREES FAHRENHEIT ON A COLD START. VEHICLE ATTEMPTS TO START BUT WILL NOT TURN OVER WITHOUT PRESSURE BEING APPLIED TO ACCELERATOR. ONLY DUPLICATES IN COLD WEATHER. VERY WIDESPREAD PROBLEM MANY OTHER OWNERS REPORT SAME ISSUES. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052941January 12, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:REAR, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
FRONT BALL JOINTS FAILED AT 36400 MILES. CLUNK IN REAR OF VEHICLE AS IT STOPS, FROM 6000 MILES. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052801January 10, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, STRUCTURE:BODY:BUMPERS
BOTH ITEMS HAPPENED RIGHT AFTER MY VECHICLE COVERAGE RAN OUT IN OCT. OF 2003,ANYWAY 1ST. THE A/C RECYCLING SWITCH WENT BAD AT AROUND 20,200 MILES, NOW THE PASSENGER FRONT LOWER BALL JOINT IS MAKING A TERRIBLE NOISE , SO I ASSUME THAT THATS ON IT`S WAY OUT,ALSO I NOTICED THAT THE REAR BUMPER IS ON A DOWNWARD POSITION. TO ME I THINK THIS YEAR`S PRODUCTION MODEL STINKS . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052816January 10, 2004
TIRES
WHEN GOING 50 TO 55 MPH WHEN PUT FOOT ON BRAKE STEERING WHEEL AND TIRES VIBRATED. - I HAVE HAD BACK TO DEALER 4 TIMES LAST TIME THEY SAID IT WAS TIRES SO HAD TO PAY TO REPLACE TIRES SOMETHING IS VERY WRONG BECAUSE IT IS STILL HAPPENING MY TRUCK ONLY HAS 38000 MILES ON IT SOMETHING HAS TO BE DONE ABOUT THIS PROBLEM I NOW KNOW IT IS NOT A PROBLEM WITH THE TIRES BUT THERE IS A DEFECT SOMEWHERE IN THE VEHICLE ITSELF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052670January 8, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, SEAT BELTS, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
FORD IS A COMPLETE RIP OFF AND SOLD ME A LEMON I WILL NEVER EVER BUY OR RECOMMEND A FORD IN MY LIFE ALL WE'VE HAD IS PROBLEMS... WE JUST BROUGHT OUR FORD EXPLORER TO MT. VERNON FORD IN NY AND THEY TOLD US THEY WILL CHECK OUT WHAT THE PROBLEM IS AND IF WE DECIDE FOR THEM NOT TO FIX IT THERE OUR CHARGE IS 85.00 DOLLARS AND IF WE FIX IT THERE THEY WILL PUT IT TOWARDS THE REPAIR AND TOLD US THE PROBLEM WE ARE HAVING IS FROM NOT MAINTAINING THE CAR HOW DARE THEY MAKE SUCH A STATEMENT I HAVE ALWAYS TAKEN CARE OF MY CARS I HAVE A NISSAN WITH 130,000 MILES I HAVEN'T EVEN CHANGED THE CLUTCH STILL ORIGINAL WELL WE DECIDED NOT TO HAVE THE REPAIRS DONE THERE AND WHEN WE GOT THERE THEY CHARGED UP OVER 130.00 DOLLARS I AM DISGUSTED AND I AM GOING TO REPORT FORD TO THE BBB AND EVERY COMPLAINT CENTER THAT I CAN... WE ONLY HAVE 50,000 MILES ON IT AND BEFORE 36,000 WE HAD TO PUT IN A NEW TRANSMISSION IT'S A LEMON A PIECE OF JUNK... WE'VE ALSO BROUGHT IT IN FOR THE PASSENGER SEAT BELT AND THEY STILL HAVEN'T FIXED IT AND I SWEAR TO GOD IF WE ARE INVOLVED IN AN ACCIDENT OR GET PULLED OVER BY THE POLICE SOMEONE IS GOING TO PAY FOR IT TRUST ME LAW SUIT AND ALL. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051203December 28, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
LOWER BALL JOINTS IN 2001 FORD EXPLORER BAD AT ONLY 46,000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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