Ford Explorer Complaints (1995)

843 consumer complaints on file.

#733795October 9, 2000
SUSPENSION:FRONT
NO SUMNARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872332October 5, 2000
TIRES:TREAD/BELT
PE00040, TIRE TREAD SEPARATION: WHLE DRIVING ABOUT 45 MPH TREAD ON ONE OF REAR TIRES CAME OFF. DRIVER WAS ABLE TO MAINTAIN CONTROL, AND WAS NOT INJURED. TIRE SIZE LT23585R16, DOT # VDORTWT. ORIGINAL EQUIPMENT ON A 1998, FORD, F350. FIRESTONE HAS NOT BEEN NOTIFIED ABOUT THIS MATTER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733202October 2, 2000
AIR BAGS, POWER TRAIN
AS A PAST AND PRESENT OWNER OF FORD VEHICLES, I WISH TO EXPRESS MY SINCERE DISSATISFACTION WITH THE RECENT LACK OF SUPPORT THE FORD MOTOR COMPANY AND ITS DEALERSHIPS PROVIDE TO INSURE THE INTEGRITY OF FORD VEHICLE SAFETY SYSTEMS. I AM WRITING WITH RESPECT TO A RECENT REPAIR THAT WAS PERFORMED ON THE AIRBAG SYSTEM OF MY 1995 FORD EXPLORER. WHEN THE ODOMETER READ APPROXIMATELY 56,000 MILES, THE DASHBOARD AIRBAG INDICATOR LAMP BEGAN TO ILLUMINATE. AFTER TAKING IT TO DICK RUHL FORD AT 7250 SAWMILL ROAD IN COLUMBUS, OHIO FOR REPAIR, I WAS INFORMED THAT THE COST OF THE REPAIR ($425.45) WOULD NOT BE COVERED DUE TO EXCESSIVE MILEAGE. IN ADDITION, TWO SEPARATE VISITS TO THE DEALERSHIP WERE REQUIRED TO COMPLETE THE REPAIR SINCE THE SOURCE OF THE PROBLEM WAS NOT PROPERLY DIAGNOSED INITIALLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733055October 1, 2000
TIRES
WHEN RECALL FIRST STARTED, I TOOK VEHICLE TO FIRESTONE DEALER, WAS TOLD MY TIRES WERE NOT ON RECALL LIST, WAS ALSO TOLD THE SEPERATING LINES ON MY TIRES WERE CAUSED FROM "HEAT STRESS & ALL TIRES DO THAT!" I DON'T THINK SO, NOT ONE OF THE FOUR VEHICLES SITTING IN OUR DRIVEWAY HAVE THE LINES ON THEM LIKE THESE DO! PLEASE CHECK THIS OUT, VERY CONCERNED ABOUT DRIVING DOWN THE ROAD & HAVING TIRES BLOW OUT ON ME. THANK YOU!!! (TIRESIZE: 255/70R/16)( DOT NUMBER: TIRE SIZE: 255/70R/16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554988September 30, 2000
TIRES
THE LEFT REAR TIRE CAME LOOSE CAUSING THE TIRE TO BLOWOUT, THE DRIVER APPLIED THE BRAKES AND LOST CONTROL AND VEERED PARTIALLY TO THE CENTER MEDIAN, THE DRIVER OVERCORRECTED TO THE RIGHT WHICH TURNED THE VEHICLE AT A SIDEWAY ANGLE THEN BECAME AIRBORNE AND LANDED ON ITS TOP RIGHT SIDE, THE VEHICLE THEN SLID AND ROLLED ABOUT 5 TIMES ACROSS THE ROAD BEFORE COMING TO REST ON ITS TOP, BOTH REAR PASSENGERS WERE EJECTED, THE TWO LEFT SIDE TIRES WERE DETACHED FROM THE AXLES AT REST(TEXAS PEACE OFFICERS ACCIDENT REPORT, BRIDGESTONE/FIRESTONE, P235/75R15, RADIAL ATX M/S, W2HL1PM215, LEFT REAR). NLM
Crash:
No
Fire:
No
Injuries:
3
Deaths:
1
#732849September 29, 2000
TIRES
ON APRIL 20, 1999 I HAD MY 45,00 MILE SERVICE PERFORMED AT A LOCAL FORD DEALERSHIP IN DALLAS, TX ON OUR '95 FORD EXPLORER XLT. DURING THAT SERVICE VISIT THE TECHNICIAN NOTED THE STEEL CORE EXPOSED ON THE LEFT REAR TIRE; AFTER CLOSE EXAMINATION OF THE DEFECTIVE TIRES IT WAS NOTED THAT IT APPEARED THAT THE TIRE HAD BLISTERED AND BURST THE OUTER CORE. SINCE THIS WAS WELL BEFORE (16 MONTHS AGO) THE FIRESTONE AXT RECALL OUR ONLY RECOURSE WAS TO PLACE THE TIRE(S). IN A EFFORT TO NOT PUT MYSELF OR FAMILY AT RISK WE ELECTED TO "BIT- THE-BULLET" AND PURCHASED A COMPLETE SET OF NEW MICHELIN TIRES AT SAM'S WHOLESALE STORE. I WISH TO BE REIMBURSED ALONG WITH THE OTHER CUSTOMERS WHO ARE OFFERED REPLACEMENT TIRES OR BEING REIMBURSED FOR TIRES PURCHASED AFTER JANUARY 1, 2000. I FEEL THAT I WAS WAS VICTIMIZED BY FIRESTONE'S MISJUDGMENT, BUT UNFORTUNATELY AT THIS TIME DO NOT FALL WITHIN THERE 'SPECIFIED WINDOW' OF REPLACEMENT OR REIMBURSEMENT POLICY GUIDELINES. ANY HELP YOU CAN PROVIDE ME WOULD BE APPRECIATED. I HAVE CONTACTED BOTH FORD MOTOR COMPANY AND BRIDGESTONE-FIRESTONE AND HAVE BEEN PASSED ON FROM PHONE NUMBER TO PHONE NUMBER TO NO AVAIL. I AM VERY FRUSTRATED WITH BOTH FORD & FIRESTONE AS TO HOW THEY HAVE HANDLED THIS UNFORTUNATE SITUATION WITH THE GENERAL PUBLIC AS WELL AS MYSELF. *AK (TIRESIZE: P235-75R15)( DOT NUMBER: TIRE SIZE: P235-75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732848September 29, 2000
TIRES
ON APRIL 20, 1999 I HAD MY 45,00 MILE SERVICE PERFORMED AT A LOCAL FORD DEALERSHIP IN DALLAS, TX ON OUR '95 FORD EXPLORER XLT. DURING THAT SERVICE VISIT THE TECHNICIAN NOTED THE STEEL CORE EXPOSED ON THE LEFT REAR TIRE; AFTER CLOSE EXAMINATION OF THE DEFECTIVE TIRES IT WAS NOTED THAT IT APPEARED THAT THE TIRE HAD BLISTERED AND BURST THE OUTER CORE. SINCE THIS WAS WELL BEFORE (16 MONTHS AGO) THE FIRESTONE AXT RECALL OUR ONLY RECOURSE WAS TO PLACE THE TIRE(S). IN A EFFORT TO NOT PUT MYSELF OR FAMILY AT RISK WE ELECTED TO "BIT- THE-BULLET" AND PURCHASED A COMPLETE SET OF NEW MICHELIN TIRES AT SAM'S WHOLESALE STORE. I WISH TO BE REIMBURSED ALONG WITH THE OTHER CUSTOMERS WHO ARE OFFERED REPLACEMENT TIRES OR BEING REIMBURSED FOR TIRES PURCHASED AFTER JANUARY 1, 2000. I FEEL THAT I WAS WAS VICTIMIZED BY FIRESTONE'S MISJUDGMENT, BUT UNFORTUNATELY AT THIS TIME DO NOT FALL WITHIN THERE 'SPECIFIED WINDOW' OF REPLACEMENT OR REIMBURSEMENT POLICY GUIDELINES. ANY HELP YOU CAN PROVIDE ME WOULD BE APPRECIATED. I HAVE CONTACTED BOTH FORD MOTOR COMPANY AND BRIDGESTONE-FIRESTONE AND HAVE BEEN PASSED ON FROM PHONE NUMBER TO PHONE NUMBER TO NO AVAIL. I AM VERY FRUSTRATED WITH BOTH FORD & FIRESTONE AS TO HOW THEY HAVE HANDLED THIS UNFORTUNATE SITUATION WITH THE GENERAL PUBLIC AS WELL AS MYSELF.*AK (TIRESIZE: P235-75R15)( DOT NUMBER: TIRE SIZE: P235-75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871819September 29, 2000
SUSPENSION:FRONT:STABILIZER BAR
PE 00 038/FRONT SUSPENSION STABILIZER BAR (ANTI-SWAY BAR) LINK FAILURE: VEHICLE BEING REPORTED WITH STABILZING PROBLEM WHILE DRIVING 50 MPH OR MORE. DEALER WAS NOT NOTIFIED AT THIS TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555243September 28, 2000
TIRES:TREAD/BELT
FIRESTONE WILDERNESS AT TIRES (P255 70 R16) EXPERIENCED BELT SEPARATION AND A BLOWOUT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732736September 28, 2000
TIRES
I HAD 2 OF 4 TIRES THAT WERE SEPARATING, I REPLACED THEM WITH THE ADVISE OF A TIRE DEALER (DISCOUNT TIRES INC) I REALIZE THIS WAS BEFORE THE TIRE RECALL, BUT THEY WERE REPLACED BECAUSE OF A FAILURE. I HAVE SUBMITTED AN INVOICE TO FIRESTONE FOR REIMBURSEMENT, BUT HAVE NOT HEARD FROM THEM. I ALSO HAVE A SPARE TIRE THAT FALLS UNDER THE RECALL AND I WILL TAKE THIS TO THE FIRESTONE DEALER FOR REPLACEMENT.*AK (TIRESIZE: 23575R15)( DOT NUMBER: TIRE SIZE: 23575R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732672September 27, 2000
TIRES
FIRESTONE IS REPLACING TIRES WITH CENTENIAL CANYON CLIMBERS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732679September 27, 2000
TIRES
I AM CONCERNED THAT MY TIRES SHOULD BE DEFECTIVE DUE TO THE TYPE AND SIZE. AT THIS TIME THEY ARE NOT SPECIFICALLY IDENTIFIED AS DEFECTIVE BUT THEY ARE FIRESTONE WILDERNESS HT TIRES BUILT IN DECATUR ILLINOIS. *AK (DOT NUMBER: VDHL AWR TIRESIZE: P235/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871679September 27, 2000
TIRES:TREAD/BELT
PE00.020; SHE WAS TRAVELING ABOUT 65MPH ON HIGHWAY AND VEHICLE STARTED TO VIBRATE. SHE PULLED OVER TO THE SHOULDERS, AND REAR LEFT TIRE TREAD HAD SEPARATED. FIRESTONE, WILDERNESS #AT, P23575R16. THERE WERE NO INJURIES. TOOK VEHICLE TO FIRESTONE, AND THE ATTENDANT TOLD HER THAT THE TIRES WEREN'T ON THE RECALL CAMPAIGN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732531September 26, 2000
TIRES
RIGHT REAR TIRE SHOWS DEFINITE SIGNS OF TREAD SEPARATION. SMALL HAIRLINE CRACK RUNNING AROUND OUTSIDE OF TIRE ABOUT AN INCH DOWN FROM TOP OF TREAD. LEFT REAR TIRE NOT AS NOTICEABLE BUT ON CLOSE EXAMINATION SHOWS SIGNS OF BEGINNING TO SEPARATE. ALTHOUGH TIRE SIZE IS NOT ON RECALL LIST WHEN INSPECTED BY FIRESTONE DEALER THEY AGREED TO REPLACE ALL FOUR TIRES.( DOT NUMBER: W2HL TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732442September 25, 2000
TIRES:TREAD/BELT
GOING 70 THUD THUD THUD AND FLAT. STEEL BELT SPLIT. *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732497September 25, 2000
SUSPENSION:REAR
BOTH THE FRONT LEFT AND FRONT RIGHT SWAY BAR LINKS HAVE FAILED ON THIS VEHICLE. THE LINKS HAVE SIMPLY FALLEN OFF OF THE VEHICLE. I SAW AN ARTICLE IN THE NEWSPAPER THAT NHTSA WAS INVESTIGATING THIS COMPONENT ON THE 1995 EXPLORER AND WISHED TO PROVIDE MY INFORMATION AS WELL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732307September 23, 2000
SUSPENSION:FRONT
INITIAL FAILURE DUE TO VERY MINOR DIP IN I-80 FROM BRIDGE TO ASPAULT TRANSITION. FAILURE RESULTED IN UNCONTROLLABLE VEHICLE OSCILLATION AND SUBSEQUENT SPIN-OUT INCLUDING TIRE, BUMPER AND MINOR INJURIES FROM SPIN. VEHICLE WAS UNSTABLE AND WOULD START OSCILLATIONS ABOVE 30 MPH. A SECOND SPIN-OUT OCCURRED WHEN TAKING VEHICLE IN FOR INSPECTION AT AROUND 35 MPH - NO DAMAGE FROM ACCIDENT. REPLACEMENT OF FRONT STABILIZER LINK RESOLVED STABILITY PROBLEMS.*AK( DOT NUMBER: TIRE SIZE: 16 )
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#732330September 23, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
CHECK ENGINE LIGHT COMES ON INTERMITTENTLY SINCE APPROXIMATELY 30,000 MILES. NO CAUSE COULD BE DETERMINED BY SEVERAL FORD DEALERSHIPS. AT 109,000 MILES O/D LIGHT BEGAN FLASHING. DEALER DIAGNOSED TRANSMISSION FAILURE AND RECOMMENDED REPLACEMENT ($2558). 5,000 MILES LATER SAME SYMPTOMS APPEARED (O/D LIGHT FLASHING). DEALER DIAGNOSED TRANSMISSION AND PCM FAILURE - REPLACED TRANSMISSION UNDER WARRANTY AND REPLACED PCM ($264). 5,000 MILES AFTER THAT SAME SYMPTOMS PRESENTED THEMSELVES (O/D LIGHT FLASHING). DEALER DIAGNOSED TRANSMISSION FAILURE AND PCM FAILURE - BOTH REPLACED UNDER WARRANTY. CHECK ENGINE LIGHT CONTINUES TO PRESENT ITSELF INTERMITTENTLY (TYPICALLY ON LONG DRIVES). SUMMARY: 3 TRANSMISSIONS AND 2 PCMS FAILED WITHIN 12,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732281September 22, 2000
TIRES
DRIVING ON COOL DAY ON MASS. PIKE EAST OF STURBRIDGE EXIT. TIRE SEPARATION. HEARD THUMPING PRIOR TO SUDDEN FLAT. SIDEWALL BLEW OUT. TREAD CAME OFF IN STREAMS. TIRES WERE NEW WHEN VEHICLE WAS PURCHASED.( DOT NUMBER: TIRE SIZE: 235/75 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555147September 21, 2000
TIRES:TREAD/BELT
CONSUMER HAD TIRE COME APART PRIOR TO RECALL 00T-005 AND REPLACED ALL FOUR TIRES. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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