Ford Explorer Complaints (1996)

1,450 consumer complaints on file.

#749277July 26, 2001
AIR BAGS:FRONTAL
THE FORD EXPLORER WAS HIT ON THE FREEWAY IN THE FRONT RIGHT SECTION WHICH PUSHED THE CAR LEFT THE CAR WAS THEN BROADSIDED BY ANOTHER CAR AND THE FRONT DRIVER SIDED DOOR FLEW OPEN IT WAS FORTUNATE THAT MY SON HAD ON HIS SEATBELT SO HE WOULD NOT BE THROWN FORM THE CAR, BUT WITH THE DOOR FLYING OPEN HIS ARM, LEG OR HEAD COULD HAVE BEEN SEVERILY DAMAGED IF IT HAD BEEN IN THE WAY WHEN THE DOOR FLOEW BACK TO CLOSE. THE AIR BAGS DID NOT DEPLOY EITHER, IT SEEMS THAT THEY WOULD HAVE SINCE THE BOTH HITS WERE AT SPEEDS OF APPROX. 55 MPH. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#562167July 23, 2001
TIRES:TREAD/BELT
THE RIGHT FRONT AND RIGHT REAR TIRES EXPERIENCED TREAD SEPARATION PRIOR TO THE RECALL BECOMING PUBLIC, THE CONSUMER REPLACED ALL FOUR TIRES AND IS REQUESTING REIMBURSEMENT, THE MANUFACTURER DENIED REIMBURSEMENT BECAUSE THE REPLACEMENT TIRES WERE PURCHASED PRIOR TO JANUARY 1, 2000. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748925July 22, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE DEALER IS BEEN INFORMING THAT THEY ARE WORKING ON FUEL GUAGE PROBLEM FOR ALMOST 1 YEAR AND REPLACED THE ASSEMBLY IN THE FUEL TANK AND CONTACTED FORD SEVERAL TIMES. I ALSO CONTACTED THEM AND SPOKE TO SHAWN @ 1-800-392-3673 EXTN: 3066. HE TOLD ME FORD WILL CONTACT ME, BUT, FAILED TO CONTACT. ABS PROBLEM CAME RECENTLY. DEALER REAPLACED A PART, BUT, DID NOT RESOLVE THE PROBLEM. AS PER THE DEALER THE FORD MOTORS ARE AWARE OF THE FUEL GUAGE PROBLEM FROM THE BEGINING BUT, FAILED TO COME UP WITH A RECOMMENDATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562089July 16, 2001
TIRES
AFTER PURCHASING VEHICLE, CONSUMER BEGAN TO EXPERIENCE A VIBRATION IN THE VEHICLE, TIRES WERE REBALANCED AND ROTATED, BUT THE VIBRATION STILL EXISTED, CONSUMER DECIDED TO REPLACE THE FIRESTONE P235/75RX15 TIRES WITH GOODYEAR TIRES AND THE VIBRATION IMMEDIATELY STOPPED, EVEN THOUGH PROBLEM OCCURRED PRIOR TO RECALL, CONSUMER IS REQUESTING SOME TYPE OF COMPENSATION FOR HIS EXPENSE AND TIME OF RESOLVING THE VIBRATION.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562043July 12, 2001
POWER TRAIN:MANUAL TRANSMISSION
THE TRANSMISSION FAILED WHILE DRIVING. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748343July 12, 2001
ENGINE AND ENGINE COOLING:ENGINE
ON THE FREEWAY CAR STOPPED RUNNING. CRANK SPLIT IN TWO. SERVICE REP COULDN'T BELIEVE IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892658July 12, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
CONSUMER WAS TRAVELING 65MPH ON HIGHWAY AND ACCELERATED INTO ANOTHER LANE. ACCELERATOR PEDAL WAS STUCK ALL THE WAY TO THE BOTTOM OF FLOOR. THERE WAS A LOUD STREAKING NOISE, AND BOTH FEET WERE ON THE BRAKE. SHE WAS ABLE TO PULL OVER TO THE SHOULDERS, AND VEHICLE HAD TO BE TOWED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#748292July 11, 2001
TIRES:TREAD/BELT
I HAVE HAD FOUR TIRE SEPARATIONS ON THIS SAME EXPLORER. TWO WERE ON THE ATXII 235/75R15 - BOTH VDHL FROM DECANTUR, IL PLANT. THE COMPANY (AFTER MUCH HASSLE) REPLACED THEM WITH THE FIREHAWK R45 ALSO VD DOT NUMBERS INDICATING THEY ARE FROM THE SAME PLANT. BOTH BLOWOUTS CAUSED OVER $1000 WORTH OF DAMAGE TO MY VECHICLE. THIS LAST TIME, I HAD TO PAY $350 FOR NEW TIRES. I SUSPECTED SOMETHING WAS WRONG WITH THE ATX LONG BEFORE THE RECALL (AUG. 3, 1997 WAS THE FIRST BLOWOUT, JUNE 9, 1998 WAS THE SECOND). NOW I SUSPECT SOMETHING MUST EITHER BE WRONG WITH THE FIREHAWKR45, OR THE FORD SUSPENSION SYSTEM. PLEASE DO NOT HESITATE TO CALL OR WRITE IF YOU HAVE ANY FURTHER QUESTIONS.*AK (DOT NUMBER: VDHKFMA457 TIRESIZE: LTP235/75)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892341July 10, 2001
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DRIVER'S SIDE REAR SEAT BELT LOCKED UP, AND WOULD NOT RELEASE FROM LOCKING MECHANISM . SEAT BELT HAD TO BE CUT TO RELEASE CHILD FROM THE SEAT. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892250July 9, 2001
EQUIPMENT:MECHANICAL:CARRIER/RACK
CABLE HOLDING SPARE UP AGAINST VEHICLE WAS ABOUT TO BREAK. WIRING WAS WEARING OUT. CONTACT DEALER, AND DEALER STATED IT WAS WEAR AND TEAR OF VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748088July 8, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
O/D LIGHT FLASHES AFTER 15 MIN. OF RUNNING VEHICLE. TRANSMISSION THEN SHIFTS HARD UP AND DOWN. FORD SERVICE SAYS THEY CANNOT FIND ANYTHING WRONG.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747820July 4, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THE ACCELERATOR STUCK ,CAUSING THE VEHICLE TO ACCELERATE UNCONTROLLABLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561849July 2, 2001
TIRES:TREAD/BELT
THE 1990 EXPLORER HAD TIRE RECALL 00T-005 RESULTING IN REPLACEMENT OF ALL FOUR TIRES, THE 1996 EXPLORER EXPERIENCED TIRE SEPARATION PRIOR TO RECALL, AND WAS REPLACED BY THE CONSUMER. THE CONSUMER BELIEVES THAT THE 1996 EXPLORER TIRES SHOULD BE REPLACED PER RECALL ALSO. THE CONSUMER IS SEEKING REIMBURSMENT FROM THE MANUFACTURER OF THE TIRES . *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747390June 26, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#747423June 26, 2001
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING AT GA400, NOTICED THAT VEHICLE CAN NOT BE SLOWED DOWN AFTER APPLYING BRAKE PEDALS SEVERAL TIMES. NOTICE THAT THE RPM IS INCREASING. FEARING THAT SINCE THERE IS NOT WAY TO SLOWING DOWN THE CAR,I SHIFTED TO THE GEAR TO NEUTRAL AND EXIT AT HOLCOMB BRIDGE EXIT. SINCE THE SPEED IS STILL AT 70MPH, THE CAR HIT THE ENBANKMENT, WENT DOWN THE GRASSY AREA AND (FFG IS WHAT I CAN REMEMBER HAPPENED)AND HIT A WATER RUN-OFF/DITCH, DID A SPIN AND CAME UP AND STOP AT THE GRASSY AREA. I WAS ABLE TO TURN OFF OF THE ENGINE WHEN I CAME BACK TO SENSES AND RAN TO THE CLOSEST GAS STATION (CHEVRON) TO CALL AAA. THE TOW TRUCK OPERATOR NOTICED THAT WHEN HE RESTARTED THE ENGINE, IT WAS ROARING AT 5000RPM. TOWED IT TO FORD DEALER/SERVICE AT MANSELL ROAD, WAS TOLD 2-DAYS LATER THAT THEY HAVE INSPECT LINKAGE FOR BINDING AND TROTTLE BODY FOR BINDING, BUT DID NOT FIND ANY PROBLEM, AND SINCE THEY CAN NOT REPRODUCE THE SITUATION, THERE IS NOTHING THEY CAN DO BUT TO BRING IT BACK WHEN IT HAPPENED AGAIN??? I FEARED FOR THE NEXT TIME THAT IT HAPPENED, LIFES WOULD BE AFFECTED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#561742June 22, 2001
POWER TRAIN:MANUAL TRANSMISSION
CONSUMER HAD TAKEN VEHICLE TO DEALER REGARDING TRANSMISSION PROBLEMS ON SEVEN OCCASIONS, WHEN SHIFTED INTO REVERSE, VEHICLE WILL HESITATE AND THEN POP INTO REVERSE AFTER 15-20 SECONDS, VEHICLE WILL NOT ALWAYS GO IN REVERSE, DEALER STATED THAT TRANSMISSION WAS GOING, BUT NOT TO DO ANYTHING UNTIL ALL GEARS WERE AFFECTED. *ET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890661June 19, 2001
STEERING: STEERING WHEEL/HANDLE BAR
WHEN DRIVING AT 35 MPH AND PULLING FROM A PARKING SPACE STEERING WHEEL JAMMED AND MADE A POPPING SOUND. ALSO, IN ORDER TO MOVE STEERING WHEEL CONSUMER HAD TO JERK AND APPLY FORCE TO STEERING WHEEL TO MOVE IT. CONSUMER HAS YET TO CONTACT THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561566June 13, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS
WHEN THE CONSUMER REPLACED THE LEFT REAR BRAKE ROTOR HE NOTICED THAT THE LINING HAD COME LOOSE FROM THE METAL OF THE REAR PARKING BRAKE SHOE AND IT WAS LESS THAN HALF WORN, ALL FOUR SHOE LININGS WERE CRAZED BUT WERE NOT BROKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889887June 6, 2001
AIR BAGS
AIRBAG LIGHT HAS COME ON, NOT TAKEN TO DEALER YET.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746244June 1, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
THIS VEHICLE WAS PROFESSIONALLY SERVICED AND MAINTAINED. AT 74,000 MILES THE TRANSMISSION BEGAN SLIPPING. WHEN FORD TESTED THE VEHICLE THEY TOLD ME IT BROKE DOWN AN THAT THE STARTER, FLYWHEEL, TORQUE CONVERTER AND ENTIRE TRANSMISSION HAD TO BE REPLACED. THEY SAID THEY HAVE NEVER SEEN THIS BEFORE. THE MORE I TALK ABOUT THIS, THE MORE I HEAR ABOUT FORD EXPLORER TRANSMISSION PROBLEMS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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