Ford Explorer Complaints (1994)
1,207 consumer complaints on file.
- #750445August 14, 2001SUSPENSION:FRONT:SHOCK ABSORBER, ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AXLE ASSEMBLY
AT SPEEDS OF 55 TO 70 MPH THE VEHICLE SHAKES AND VIBRATES EXCESSIVELY. DEALER RECOMMENDS REPLACING THE MOTOR MOUNTS AND REAR AXLE-TO-FRAME LATERAL SHOCK ABSORBER.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #750291August 13, 2001ELECTRICAL SYSTEM:IGNITION, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, STEERING:HYDRAULIC POWER ASSIST SYSTEM
IGNITION TURNS OFF WITHOUT WARNING WHILE DRIVING ON I-95. ALSO OCCURS AT SLOW SPEEDS. POWER STEERING AND BRAKES STOP WORKING WITHOUT POWER, MAKING MANEUVERING DIFFICULT. AFTER 10 MINUTES, WILL RESTART. FORD CORP. OFFICE HAS NO RECORD OF PROBLEM, YET IS SETTLING 5 STATE LAWSUIT ACCORDING TO TODAYS NEWSPAPER.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #893934August 9, 2001SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, SUSPENSION:FRONT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
BRAKES ARE NOT FUNCTIONING PROPERLY, AND HAD TO REPLACE MASTER CYCLINDER. ALSO, THERE IS MANUFACTURER'S RECALL 96S35 CONCERNING PRIMARY ASSISTANCE BOOSTER FOR 1994 FORD, EXPLORER. HOWEVER, CONSUMER'S VEHICLE IS NOT INCLUDED DUE TO VIN. CONSUMER FEELS AS THOUGH FORD NEEDS TO DO SOMETHING IN NEAR FUTURE.*AK 4 WHEEL DRIVE LIGHT ILLUMINATED AND WOULD NOT GO OFF, DEALER REPLACED SHIFT MOTOR AND SHIFT RELAY. DEALER REPLACED RADIUS ARM BUSHINGS AND CALIPER SLIDE PINS. *SLC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #893618August 7, 2001TIRES
OWNERS MANUAL INSTRUCTIONS STATES THAT TIRE SHOULD BE ROTATED IN A CRISS CROSS PATTERN. BUT CAR DEALER AND FIRESTONE SAYS THEY SHOULD BE ROTATED FROM FRONT TO BACK. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #893621August 7, 2001FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER
FLOATING DEVICE LOCATED IN FUEL TANK THAT MEASURES FUEL LEVELS DEVELOPED A LEAK IN IT AND WOULD NOT WORK PROPERLY. CONSUMER PAID FOR FIRST REPAIR, FORD PAID FOR SECOND REPAI, CONSUMER WILL PAY FOR THIRD REPAIR SINCE ONE YEAR WARRANTY HAS EXPIRED, CONSUMER HAS NOT HAD THE PROBLEM REPAIRED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK SHORTED BLOWER RESISTOR CAUSED SMOKE TO COME FROM AC VENTS. NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #749908August 5, 2001ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
MASS AIR FLOW SENSOR HAS FAILED 5 TIMES SINCE 1999. VEHICLES STALL AT LOW/IDLE SPEED AT INTERSECTION PUTTING DRIVER EXPOSED TO REAR AND SIDE IMPACTS. DAUGHTERS HAVE HAD NEAR MISSES THIS YEAR AS THEY WERE USING THE VEHICLE TO GO TO SUMMER SCHOOL IN PHOENIX. THE VEHICLE ALSO LOOSES POWER MOMENTATRILY AT HIGH SPEEDS. RPM DROPS BUT IT KICK BACKS UP AGAIN. PROBLEM IS INTERMITTENT, AND USUALL HAPPENS IN THE SUMMER WHEN THE TEMPERATURE GETS HIGH IN PHOENIX, STARTED IN 1999 AND CHANGING SENSORS HAS NOT HELPED - HAPPENS EVERY SUMMER. THIS TIME I NOTICED THE AMMETER GAGE GO SOUTH WHEN IT INDICATED A LOSS OF POWER. THE VEHICLE STARTS RIGHT BACK UP AFTER STALL WHEN YOU CRANK IT AGAIN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #562374August 3, 2001TIRES:TREAD/BELT
WHILE HAVING TIRES ROTATED, CONSUMER WAS INFORMED THAT THE TIRES ON THE VEHICLE WERE ON THE RECALL LIST, CONSUMER WAS THEN INFORMED BY FIRESTONE DEALER THAT THEY WOULD REPLACE THE TIRES, HOWEVER CONSUMER DISCOVERED THAT THE REPLACEMENT TIRES WERE NOT APART OF THE APPROVED SUBSTITUTION TIRES, CONSUMER DOES NOT FEEL SAFE WITH THE REPLACEMENT TIRES.(FIRESTONE TIRES)*YH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #893284August 2, 2001EQUIPMENT:MECHANICAL:CARRIER/RACK
SPARE TIRE WAS MISSING, AFTER ARRIVING HOME, CONSUMER NOTICED THAT CABLE HAD RUSTED. *AK *JG
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #562256July 31, 2001TIRES
PRIOR TO RECALL, CONSUMER REPLACED ALL FOUR TIRES AT HER EXPENSE AND IS NOW SEEKING REIMBURSEMENT.(FIRESTONE TIRE)*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #562212July 24, 2001TIRES
THE CONSUMER WAS REQUESTING REFUND FOR THE FIRESTONE TIRES (00T-005) WHICH WERE HARD TO KEEP INFLATED THUS CAUSING SWAY AND SHIMMY OF THE VEHICLE,FIRESTONE DENIED REFUND STATING THAT THE TIRES WERE PURCHASED PRIOR TO JANUARY 1,2000 (P235/75R15 FIRESTONE ATX). *YH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #748860July 20, 2001SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
LEFT FRONT BRAKE CALIPER LOCKED UP ON DISC WHEN BRAKES WERE APPLIED. THIS IS THE SECOND TIME I'V EXPERIENCED THIS WITH THIS BRAKE SYSTEM. THE FIRST TIME WAS IN 10/98 WITH ONLY 1825 MILES ON THE VEHICLE. AT THAT TIME, THE RIGHT FRONT BRAKE CALIPER LOCKED UP ON THE DISC, BURNING OUT THE PADS, DESTROYING THE DISC AND CALIPER. THE CALIPERS SHOULD NOT BE LOCKING UP LIKE THIS! ON THE CURRENT FAILURE OF THE LEFT CALIPER, THE BRAKES HAD BEEN CHECKED JUST THAT WEEK, AND THE CALIPER SLIDE RAILS CHECKED AND LUBED, WHICH SHOULD HAVE PREVENTEED THE LOCKUP. THERE'S OBVIOUSLY SOMETHING WRONG WITH THE SYSTEM (IT'S ANTI-LOCK) TO BE EXPERIENCING THESE FAILURES ON A CAREFULLY MAINTAINED, EXTREMELY LOW MILEAGE VEHICLE.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #748663July 18, 2001ELECTRICAL SYSTEM:IGNITION
THIS VEHICLE WILL STOP RUNNING, NO SPUTTERING, JUST LOSE POWER, AT ANY SPEED, AT ANY TIME DURING OPERATION. ONCE, VEHICLE EVEN RESET THE RADIO STATIONS, AS IF THE BATTERY HAD BEEN DISCONNECTED DURING SERVICE. THERE IS NEVER AN INDICATION THAT THE VEHICLE IS GOING TO QUIT. IT THEN TAKES ABOUT 1-2 MINUTES TO START. THE ENGINE WILL TURN OVER, BUT WILL NOT START UNTIL YOU WAIT, WITH THE KEY OFF, FOR THE PROPER AMOUNT OF TIME. THE RADIO STILL WORKS, ALL ELECTRICAL COMPONENTS STILL OPERATE. THIS HAS BEEN HAPPENING SINCE I GOT THE VEHICLE. I HAVE WRITTEN TO YOU ONCE BEFORE CONCERNING THIS SUBJECT, BUT NEVER HEARD BACK. PLEASE RESPOND TO THIS COMPLAINT. I APPRECIATE AND ANTICIPATE AN ANSWER. THANK YOU. JAMIE URQUHART. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #747890July 5, 2001POWER TRAIN
SPEEDOMETER/ODOMETER INACCURATE AT SPEEDS ABOVE 40 MPH. ODOMETER RECORDS 1.4 MILES PER EVERY MILE AT HIGHWAY SPEEDS AND SPEEDOMETER SHOWS ACTUAL SPEED PLUS 10-25 MPH WITH A BOUNCING NEEDLE. MANY OTHER OWNERS SEEM TO HAVE THE SAME PROBLEM AS LOCAL DEALER MENTIONED LARGE NUMBER OF INQUIRIES FOR THE SPECIFIC PART. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #561879July 3, 2001TIRES:TREAD/BELT
THE CONSUMER WAS SEEKING REIMBURSMENT FOR DEFECTIVE FIRESTONE ATX (SIZE P235/75R15) TIRE THAT HAD FAILED AND WAS ON RECALL (00T-005). *YH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #747656July 2, 2001PARKING BRAKE:INDICATOR LIGHT
I HAVE RECEIVED A COPY OF A RECALL #94S91 AND THE DESCRIPTION ASSOCIATED WITH THIS RECALL IS IDENTICAL WITH THE PROBLEM I HAVE HAD WITH MY VEHICLE SINCE I PURCHASED IT USED IN 6/98. I CONTACTED THE DEALER, AND MANUFACTURER, AND I WAS TOLD MY VIN # IS NOT INCLUDED IN THIS RECALL. I ASKED WHY THE RECALL LIST MY VEHICLE YEAR ,MAKE, & MODEL AND I HAVE THE EXACT SYMTOMS LISTED BUT I WAS BEING TOLD AGAIN IT WAS NOT INCLUDED IN THE RECALL. I WAS TOLD I WOULD NEED TO HAVE THE VEHICLE FIXED AT MY OWN EXPENSE. I DON'T FEEL LIKE I SHOULD BE FORCED TO PAY FOR THIS FIX WHEN MY VEHICLE HAS THE EXACT DEFECT LISTED AND THE EXACT YEAR, MAKE, & MODEL LISTED. I CONSTANTELY HAVE TO CHECK TO SEE IF MY PARKING BRAKE IS ENGAGED BECAUSE AT LEAST HALF THE TIME IT ISN'T BECAUSE THE PEDAL WENT TO THE FLOOR WITHOUT ENGAGING THE PARKING BRAKE. I WOULD APPRECIATE A RESPONSE BACK AND ANY HELP YOU MAY BE ABLE TO OFFER IN THIS MATTER. THANKS YOU VERY MUCH. V. RON DELITERIS.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #891609June 28, 2001EQUIPMENT:MECHANICAL:CARRIER/RACK
CABLE THAT HOLDS SPARE TIRE UP SNAPPED, AND CONSUMER'S SPARE TIRE BECAME DISENGAGED WHILE DRIVING VEHICLE. CONSUMER FEELS LUCKY THAT THERE WERE NO INJURIES. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER INFOMATION.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #891421June 27, 2001SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
FRONT BRAKE PADS BROKE IN HALF ON THREE SEPARATE OCCASIONS. EACH TIME DEALER INSPECTED VEHICLE AND REPLACED PADS. PLEASE PROVIDE ADDITIONAL INFORMATION. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #891160June 25, 2001SEATS
DRIVER'S SEAT METAL IS FATIGUE AND TORE, CAUSING DRIVER'S SIDE SEAT TO WOBBLE AND SHAKE. CONSUMER FEELS THERE COULD BE GREAT BODILY HARM. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #747317June 24, 2001VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
NOTICED THE PEDAL STICKING SEVERAL YEARS AGO, HOWEVER I THOUGHT IT WAS A PROBLEM UNIQUE TO MY CAR AND IT WASN'T SO BAD THAT I NEEDED TO SPEND A LARGE SUM OF MONEY TO FIX IT. HOWEVER, A CO-WORKER TOLD ME THAT HE HAD RECEIVED A RECALL NOTICE COVERING 97-98 EXPLORERS WITH THE SAME PROBLEM. AFTER CONTACTING THE FORD CUSTOMER RELATIONSHIP CENTER AND WAS BASICALLY TOLD NOTHING COULD BE DONE BECAUSE MY MODEL YEAR WASN'T LISTED IN THE RECALL. I FEEL THAT THIS PROBLEM ALSO AFFECTS MY MODEL YEAR AND THAT THE RECALL SHOULD BER EXTENDED TO COVER MY AUTO ALSO. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #561712June 20, 2001TIRES:TREAD/BELT
WHILE DRIVING, RIGHT REAR FIRESTONE TIRE EXPERIENCED TREAD SEPARATION, CONSUMER STATES HIS SEAT BELT GOT CAUGHT ON HIS CUFF, CAUSING GREAT PAIN TO HIS LEFT SHOULDER, CONSUMER REPLACED HIS TIRES AND HAS REQUESTED REIMBURSEMENT, HOWEVER HAS BEEN DENIED SEVERAL TIMES, CONSUMER DID NOT GIVE ANY SPECIFIC TIRE INFORMATION. *SLC
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0