Ford Escape Complaints (2001)

996 consumer complaints on file.

#10476741September 22, 2012
ELECTRICAL SYSTEM
REAR LEFT PASSENGER DOOR WILL NOT OPEN. 5TH DOOR WILL NOT OPEN. WINDSHIELD WIPER IN REAR STOPPED WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476347September 19, 2012
VEHICLE SPEED CONTROL:CABLES
2001 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO SAFETY RECALL NOTICE. RECALL # 12V353000. *TGW THE DEALER INFORMED THE CONSUMER, THE PARTS WERE STILL NOT AVAILABLE, EVEN THOUGH THEY WERE SUPPOSED TO AVAILABLE AS OF AUGUST 5, 2012.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475891September 18, 2012
SERVICE BRAKES
I OWN 3 FORD ESCAPES AND ALL 3 HAVE SAME SAFETY ISSUE. I LEARNED ON GOOGLE THAT I AM NOT ALONE. IT IS A VERY COMMON PROBLEM. I AM TALKING ABOUT ABS TONE RING WHICH CRACKS AND CAUSES ABS TO MALFUNCTION. IT BECOMES A SERIOUS ISSUE WHEN IT HAPPENS WHILE DRIVING. INITIAL MALFUNCTION CAUSES ON-BOARD COMPUTER TO "BE CONFUSED" AND BRAKES DON'T PERFORM AS THEY SHOULD, CAUSING EXTENDED BRAKING DISTANCE. ONCE ON-BOARD COMPUTER "RECOGNIZES" THE PROBLEM ABS DASHBOARD LIGHT WILL COME ON AND THE DRIVER IS AWARE OF THE ISSUE. BROKEN ABS TONE RING WILL CAUSE ABS BRAKES TO ENGAGE ON DRY SURFACE EVEN AT THE LOWEST SPEEDS. THIS FAILURE BECOMES SERIOUS ISSUE AT THE MOMENT OF INITIAL MALFUNCTION BECAUSE THE DRIVER IS CAUGHT BY SURPRISE. PLEASE VIEW COMMENTS BY OTHERS AT THE LINK BELOW. ALL COMMENTS ARE SCREEN CAPTURES WITH ORIGINAL URL VISIBLE AT THE TOP OF EACH COMMENT. HTTP://EAGLEHORIZON.COM/TONE-RING/ IT IS A VERY COMMON PROBLEM, IT IS A SAFETY ISSUE AND I AM SURPRISED THIS IS NOT A RECALL YET. I HOPE YOU CAN TAKE APPROPRIATE ACTION. IT APPLIES TO MANY FORD VEHICLES DATING FROM 2001- PRESENT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10475173September 12, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT SHE WAS TRYING TO PARK THE VEHICLE WHEN THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR INSPECTION WHERE THEY STATED THAT THERE WAS A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 12V353000 (VEHICLE SPEED CONTROL:CABLES). THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED BUT THE CONTACT DID NOT RECEIVE A RESPONSE. THE FAILURE MILEAGE WAS UNAVAILABLE. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474248September 7, 2012
STRUCTURE:BODY, SUSPENSION
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE POWER STEERING ASSIST FAILED AND THE CONTACT WAS UNABLE TO MAINTAIN DRIVING STRAIGHTFORWARD. THE STEERING WHEEL HAD TO BE TURNED APPROXIMATELY 90 DEGREES TO THE RIGHT IN ORDER TO KEEP THE VEHICLE DRIVING STRAIGHT. THE VEHICLE WAS TAKEN TO A MECHANIC WHO ADVISED THAT THE SUB FRAME WAS CORRODED AND CAUSED THE LOWER ARM CONTROL TO FRACTURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, DID NOT PROVIDE ANY FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 91,746. UPDATED 10/16/12*LJ THE CONSUMER REFERENCED CAMPAIGN ID NUMBER: (11V030000) (FORD WINDSTAR) YEAR 1999-2003. A SEPARATION OF A FRONT LOWER CONTROL ARM REAR ATTACHING BRACKET RESULTING IN A LOWER CONTROL ARM SEPARATION. THIS CAUSED LOSS OF STEERING CONTROL. UPDATED 10/18/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474786September 5, 2012
UNKNOWN OR OTHER
ON JUNE 7, 2012, I WAS SEVERELY INJURED IN A VEHICLE ACCIDENT AS A RESULT OF THE GEAR SHIFT MALFUNCTION IN MY 2001 FORD ESCAPE. AS I PUT MY VEHICLE IN REVERSE TO BACK OUT OF A PARKING SPACE, THEN INTO DRIVE, THE GEAR SHIFT BROKE OFF, COMPLETELY SEPARATING FROM THE STEERING COLUMN. I WAS IN SHOCK AFTER REALIZING I WAS ACTUALLY HOLDING THE GEAR SHIFT IN MY HAND AND IT WASN'T ATTACHED TO ANYTHING. I TRIED SCREWING THE STICK BACK IN ITS PLACE AND PUTTING THE VEHICLE IN PARK. DISTRAUGHT, I GOT OUT OF THE VEHICLE TO ASK FOR HELP. BUT NO ONE WAS AROUND. WHILE REENTERING THE VEHICLE, IT BEGAN TO ROLL BACKWARD. MY LEFT FOOT SLIPPED OFF THE RUNNING BOARD AND I WAS DRAGGED ON THE PAVEMENT UNTIL THE VEHICLE HIT THE CURB. UPON IMPACT, I LOST MY GRIP ON THE STEERING WHEEL AND FELL ON MY BACK TO THE GROUND. THE DRIVERS SIDE FRONT TIRE ROLLED ONTO MY LEFT LEG AT THE KNEE PINNING ME UNDER THE VEHICLE. EMERGENCY TEAMS WERE SUMMONED AFTER MY CRIES FOR HELP WERE HEARD. THE FIRE DEPARTMENT USED THE JAWS OF LIFE TO FREE ME FROM UNDER THE VEHICLE. A SPLINT WAS APPLIED TO MY LEFT LEG. I WAS TRANSPORTED BY AMBULANCE TO THE EMERGENCY ROOM FOR TREATMENT. UNABLE TO WALK, I WAS ALSO GIVEN CRUTCHES UPON LEAVING THE HOSPITAL, TREATED BY AN ORTHOPAEDIC SURGEON AND UNDERWENT PHYSICAL THERAPY. ON JUNE 8, 2012, MY ESCAPE WAS ACCEPTED AT THE FORD DEALERSHIP FOR REPAIR. THE SERVICE REPRESENTATIVE REPORTED THAT THE PLASTIC PART ON THE GEAR SHIFT CONNECTING A CABLE TO THE TRANSMISSION HAD BROKEN. IN THE PAST, I REPORTED POPPING NOISE IN THE STEERING AND SQUEAKING WHEN TURNING WHEEL. AT THAT TIME, THE GEAR ASSEMBLY STEERING WAS REPLACED. THE POPPING NOISE IN THE STEERING COLUMN HAPPENED AGAIN SHORTLY BEFORE THE GEAR SHIFT SEPARATED FROM THE STEERING COLUMN ON JUNE 7, 2012.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10470531August 14, 2012
LATCHES/LOCKS/LINKAGES, SERVICE BRAKES
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE CONTACT ATTEMPTED TO BRAKE AND THE VEHICLE FAILED TO STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BRAKE LINES NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT STATED THAT THE REAR HATCH, REAR PASSENGER DOOR AND THE DRIVER SIDE DOORS WOULD NOT OPEN. THE CONTACT WAS ABLE TO LOCK AND UNLOCK THE DOORS HOWEVER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 227,691 AND THE FAILURE MILEAGE WAS 198,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470010August 9, 2012
POWER TRAIN, ENGINE, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V353000 (ENGINE AND ENGINE COOLING) AND TOOK THE VEHICLE TO THE DEALER FOR REPAIRS HOWEVER, THE DEALER REFUSED THE RECALL REPAIR AND DID NOT PROVIDE A REASON WHY. THE CONTACT NOTIFIED THE MANUFACTURER OF THE INCIDENT AND THE CONTACT WAS ADVISED TO TAKE THE VEHICLE BACK TO THE DEALER FOR RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/11/12*LJ UPDATED 09/14/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469683August 8, 2012
VEHICLE SPEED CONTROL
I HAVE BEEN CALLING MY LOCAL DEALER TO GET MY RECALLED CAR FIXED. THE CUSTOMER SERVICE REPS HAVE TOLD ME THEY ARE UNABLE TO TELL ME IF THE DEALER HAS THE NECESSARY PART IN STOCK. I CALLED THE CORPORATE OFFICE AND WAS TOLD THEY COULDN'T HELP ME AT THAT TIME AND TO CALL BACK LATER. OBVIOUSLY, I DON'T WANT TO DRIVE MY CAR ANY MORE THAN NECESSARY AND THE NEAREST DEALER TO ME ISN'T THAT CLOSE. I AM AT MY WITS END. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469585August 7, 2012
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH THE VEHICLE ACCELERATED INDEPENDENTLY AND THE BRAKES FAILED TO STOP THE VEHICLE. AS A RESULT, THE VEHICLE CRASHED INTO A TREE. A POLICE REPORT WAS FILED AND THE DRIVER AND PASSENGER SUSTAINED MINOR INJURIES. THE VEHICLE WAS DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 74,000. UPDATED 09/19/12*LJ UPDATED 09/19/2012 *JS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10468060July 28, 2012
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
VEHICLE WAS APPROACHING INTERSECTION W/ STOP SIGN. VEHICLE WOULD NOT SLOW. DRIVER REPORTED 'NO BRAKES'. BRAKES, DISKS, WERE REPLACED 5 WEEKS PRIOR AND WERE APPARENTLY IN WORKING ORDER. SUSPICION THAT THROTTLE MAY HAVE STUCK OPEN, RESULTING IN INABILITY TO SLOW WITH BRAKES. VEHICLE WAS IN FRONTAL, T-BONE CRASH, TWO VEHICLES TOTAL LOSS WITH INJURIES. *TR
Crash:
Yes
Fire:
No
Injuries:
5
Deaths:
0
#10467798July 26, 2012
SERVICE BRAKES
I HAVE HAD THREE OR FOUR INCIDENTS WHEN I HIT MY BRAKES AND MY VEHICLE FELT AS IF IT WAS STILL ACCELERATING. I WONDER IF THE RECENT RECALL COULD AFFECT 4-CYLINDER VEHICLES AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467001July 23, 2012
STRUCTURE:BODY
WIFE SAYS SHE OPEN THE GLASS HATCH TO PUT GROCERIES AWAY AND THE HINGE FAILED ON PASSENGER SIDE, LEAVING HER TO WRESTLE IT BACK INTO PLACE. I HAD A LOOK AND SEE THE POT METAL HINGE FAILED WHERE THE GLASS ATTACHES TO THE HINGE, WHICH IS MERELY A STUD OR BOSS FROM A THREADED BOLT. THE BOLT IS FINE, BUT IT LOOKS AS THOUGH THE TAPPED HOLE IN THE HINGE SELF DESTRUCTED WITH THREAD REMNANTS AROUND THE BOLT. $70 REPLACEMENT PART. IF ONE OF THESE LETS GO ON THE HIGHWAY, YOU COULD DROP THE GLASS ONTO THE CAR BEHIND YOU, TALK ABOUT EXCITEMENT! THIS APPARENTLY IS COMMON BASED ON A SEARCH OF GOOGLE FOR "FORD ESCAPE HATCH GLASS HINGE". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467135July 23, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT WAS TRAVELING 65 MPH WHEN THE ACCELERATOR PEDAL FAILED TO RELEASE AND THE VEHICLE INCREASED ACCELERATION UNTIL A POP NOISE EMITTED FROM THE ENGINE AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 236,995.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466643July 19, 2012
ENGINE AND ENGINE COOLING, FUEL/PROPULSION SYSTEM
AFTER DRIVING FOR APPX 19 MILES, STOPPED AT MY DESTINATION AND PUT CAR IN PARK. ENGINE STARTED RACING TO APPX 3000-4000 RPM. TAPPED GAS PEDAL TO SEE IF I COULD MAKE IT STOP, WHICH I COULDN'T (IT CONTINUED TO RACE FOR A FEW MOMENTS). AT THIS POINT I JUST TURNED IGNITION OFF. STARTED CAR BACK UP AND EVERYTHING WAS NORMAL AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466563July 19, 2012
FUEL/PROPULSION SYSTEM
WHILE STOPPED AT DRIVEWAY WAITING TO TURN RIGHT INTO A 2 LANE STREET, I PROCEEDED TO PRESS ON THE ACCELERATOR TO PROCEED INTO THE RIGHT TURN, WHEN TAKING MY FOOT OFF THE ACCELERATOR PEDAL TO BRAKE, THE VEHICLE CONTINUED TO ACCELERATE FORWARD CAUSING THE VEHICLE TO PROCEED ACROSS THE STREET AND IMPACTING A PARKED VEHICLE. MY VEHICLE IS A 2001 FORD ESCAPE V6. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10466338July 18, 2012
VEHICLE SPEED CONTROL, ENGINE
MY WIFE WAS DRIVING THE ESCAPE DOWN RESIDENTIAL ROADS AROUND 24MPH AND AS SHE LET OFF OF THE ACCELERATOR IT STILL WAS ACCELERATING. SHE PUT ON THE BRAKES AND THE ENGINE STILL WANTED TO ACCELERATE BUT SHE WAS ABLE TO MAKE A TURN. AS SOON AS SHE LET OFF THE BRAKE IT STARTED ACCELERATING AGAIN WITHOUT HER DEPRESSING THE GAS PEDAL. SHE PULLED INTO OUR PARKING LOT AND THE ENGINE THROTTLE WAS STILL ON. SHE JUST DEPRESSED THE BRAKE AS MUCH AND SHE COULD AND IMMEDIATE TURNED THE CAR OFF. I LOOKED UNDER THE HOOD AND NOTICE THE CRUISE CONTROL CABLE APPEAR OUT OF PLACE. I TOOK THE CRUISE CONTROL CABLE OFF OF THE THROTTLE CABLE AND TOOK THE CAR FOR A TEST DRIVE AROUND THE BLOCK AND IT APPEARED TO BE WORKING FINE. THEN I DROVE IT LATER THAT DAY AND THE CRUISE CONTROL CABLE CAME OFF THE THROTTLE CABLE SO THE CRUISE CONTROL WOULDN'T WORK. I CAN SEE HOW IF THE CRUISE CONTROL CABLE CAME OFF THE THROTTLE CABLE IT COULD CATCH THE THROTTLE CABLE AND KEEP THE THROTTLE OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466344July 18, 2012
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
DRIVING THE CAR AND THE RPM WENT UP VERY QUICKLY AND THE CAR ACCELERATED. EVEN WITH FOOT OFF THE GAS PEDAL IT CONTINUED TO INCREASE SPEED. PUT THE CAR TO NEUTRAL AND PULLED TO SIDE OF ROAD RPM STAYED HIGH EVEN IN NEUTRAL. HAD CAR TOWED TO FORD DEALERSHIP AND THEY FOUND NO PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466368July 18, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH AND ATTEMPTING TO DECELERATE, THE VEHICLE DID NOT RESPOND. THE CONTACT REMOVED FOOT FROM PEDAL HOWEVER THE VEHICLE ACCELERATED TO 60 MPH INDEPENDENTLY. THE CONTACT HAD THE ACCELERATOR PEDAL DEPRESSED AND REMOVED HIS FOOT FROM THE ACCELERATOR PEDAL SEVERAL TIMES UNTIL VEHICLE WAS UNDER CONTROL. THE CONTACT STATED THAT HE REPAIRED THE VEHICLE HIMSELF. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CURRENT MILEAGE WAS 115,000. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464587July 8, 2012
STEERING, SERVICE BRAKES
IT WAS HAPPENED ABOUT A YEAR AGO, ESPECIALLY UNDER THE HOT WEATHER CONDITION. I AM NOT SURE THAT WHERE THE MASSIVE VIBRATION SOUND COMES FROM BUT MOST LIKELY IT FEELS THROUGH THE STEERING WHEEL(STEERING SHAFT ROD?) OR BRAKE PEDAL. WHEN I FIRST REALIZED THIS PROBLEM, IT WAS VERY HOT SUMMER DAY AND AIR CONDITIONER (AC) WAS ON. I DROVE ABOUT FOR 15-20 MINUTES AND PARKED THE VEHICLE FOR A WHILE (ABOUT 20 MINUTES OR SO). THEN I STARTED THE ENGINE AGAIN AND TRIED TO BACK UP THE VEHICLE FROM THE PARKING SPOT, IT WAS HAPPENED. AFTER THAT HAPPENING, I WAS HAVING SAME PROBLEM WHENEVER I WAS DRIVING WITH AC ON(I DID NOT HAVE THE PROBLEM DURING COLD SEASON AT ALL). NOW IS SUMMER OF 2012 AND THIS PROBLEM HAS BEEN COMING BACK MOST OF TIME OF DRIVING NO MATTER AC IS ON OR OFF (IT SEEMS LIKE GETTING WORST?). PAST 10 YEARS, I HAD SEVERAL RECALLS WITH THIS VEHICLE SO I REALLY WANT TO REPORT THE PROBLEM I HAVE IN CASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Escape