Ford Escape Complaints (2001)

996 consumer complaints on file.

#10534425August 9, 2013
POWER TRAIN, AIR BAGS
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED WHILE REVERSING FROM A RESIDENTIAL DRIVE WAY. THE GEAR FAILED TO SHIFT OUT OF REVERSE AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE, CRASHING INTO A PARKED VEHICLE. THE FRONT AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED INJURIES TO THE RIGHT SIDE LOWER BACK. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND WAS NOT DIAGNOSED FOR THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 109,050.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10533344August 3, 2013
VEHICLE SPEED CONTROL
I HAVE OWNED THIS VEHICLE SINCE MARCH 2013. I HAVE NOT EXPERIENCE A PROBLEM WITH THE THROTTLE OR GAS PEDAL ON THIS VEHICLE SINCE OWNING IT, BUT ON MONDAY, 7/29/13, I HAD JUST DRIVEN ABOUT 18 MILES AT AN AVERAGE SPEED OF 50 MPH. I PULLED UP IN FRONT OF MY HOUSE AT 11:00 PM AND PUT VEHICLE IN PARK. ALL OF A SUDDEN, THE ENGINE STARTED RACING TO WHAT SOUNDED LIKE THE GAS PEDAL BEING FLOORED. I PUNCHED THE GAS PEDAL BUT NOTHING CHANGED. I TRIED PUNCHING THE PEDAL AGAIN WITH MY FOOT, AND STILL NO CHANGE. I EVEN REACHED DOWN TO SEE IF THE FLOOR MAT HAD INTERFERED WITH THE GAS PEDAL, BUT IT HAD NOT. I TURNED OFF THE ENGINE. THE NEXT MORNING, MY BOYFRIEND, AWARE OF THE ISSUE, TOOK IT FOR A TEST DRIVE, BUT THE VEHICLE DIDN'T REPLICATE THE PROBLEM. I CALLED MY MECHANIC ON TUESDAY, JULY 30, 2013 AND MADE AN APPOINTMENT FOR THE DIAGNOSIS AND REPAIR. THE MECHANIC CANNOT GET ME IN UNTIL NEXT WEEK. THE APPOINTMENT IS SET FOR WED. 8/7/13. I WILL NOT DRIVE THIS VEHICLE IN IT'S UNPREDICTABLE CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533025August 1, 2013
VEHICLE SPEED CONTROL
I HAD ENTERED AN INTERSTATE FROM AN ON RAMP. I ACCELERATED TO GET VEHICLE UP TO SPEED AND SET THE CRUISE CONTROL. I APPROACHED A SHARP CURVED AND ATTEMPTED TO RELEASE THE SPEED CONTROL BY HITTING THE BRAKES. THE VEHICLE DID NOT STOP AND CONTINUED TO STAY MOVING AT 55 MPH. I AVOIDED THE OUTSIDE LANE AND THE TRAFFIC THAT I WAS MERGING INTO BY GOING INTO THE MEDIAN. THE VEHICLE HIT AN ELEVATED MAN HOLE IN THE MEDIAN AND WENT AIRBORNE AND HIT A BRIDGE OVERPASS SUPPORT HEAD ON. I SUFFERED MULTIPLE FRACTURES DUE TO THE COLLISION. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10531599July 24, 2013
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE ASCENDING A HILL AT 50 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE DOWN SHIFTED AND THE THROTTLE SEIZED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 12V353000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS 70,528. UPDATED 08/27/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523628July 8, 2013
POWER TRAIN
MY PCM HAS FAILED. I UNDERSTAND THAT THIS IS A KNOWN PROBLEM WITH THE ESCAPE FOR OVER 5 YEARS. I WOULD LIKE TO SEE IF THERE IS ANY ADJUSTMENT OR RECALL FOR THIS AS I KNOW OF MANY FAILURES. I ENTER MY COMPLAINT TO SEE IF IT WILL HELP OTHERS, AND PERHAPS INITIAL A RECALL AND A CREDIT FOR THIS VERY EXPENSE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522455June 30, 2013
POWER TRAIN, SERVICE BRAKES
WHEN VEHICLE IS AT A STOP WITH THE BRAKES APPLIED AT EITHER A RED LIGHT, STOP SIGN, OR TRAFFIC, THE CAR JERKS TO MOVE FORWARD. THIS DOES NOT HAPPEN ALL THE TIME, IT HAS BEEN DOING THIS SINCE THE BEGINNING OF THE YEAR. FORD DEALERSHIP REPLACED AN ABS RING THAT WAS CRACKED. THEY SAID, THIS IS CAUSING THE VEHICLE TO MOVE FORWARD BECAUSE THE ABS IS TRYING TO ENGAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512623May 18, 2013
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
RIGHT FRONT SUSPENSION CONTROL ARM NO LONGER SECURELY ATTACHED TO CAR FRAME BECAUSE CRADLE OR SUBFRAME RUSTED THRU. QUICK SEARCH ON INTERNET INDICATES THAT THIS IS A COMMON ISSUE FOR 2001 - 2004. LEFT FRONT CRADLE THAT ATTACHES CONTROL ARM TO BODY IS GOOD. PERHAPS CONSTANT WATER DRIPPING FROM AIR CONDITIONER HAS CAUSED THAT AREA OF THE FRAME TO RUST. FORD DEALER CAN NOT FIND A SUPPLY OF SUBFRAME PART PERHAPS BECAUSE OF FREQUENCY OF RUST THRU FAILURE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511485May 11, 2013
SERVICE BRAKES, POWER TRAIN, STEERING
DEAR SIRS, AS YOU ARE AWARE, THIS PAST WEEKEND ON THE SAN MATEO BRIDGE IN HAYWARD CA, A HORRIFIC ACCIDENT/FIRE OCCURRED WITH A LIMOUSINE, WHERE FIVE INDIVIDUALS WERE TRAPPED AND KILLED DUE TO A VEHICLE FIRE. UPON SEEING AND HEARING ABOUT THIS HORRIFIC TRAGEDY, MY WIFE INSISTED THAT WE HAVE ALL OF THE RECALLS PERFORMED ON OUR 2001 FORD ESCAPE. MUCH TO MY SURPRISE, WHEN I TOOK OUR ESCAPE INTO FREMONT FORD ON MAY 7TH, [XXX], THE ASSISTANT SERVICE MANAGER, TOLD ME THAT HE WAS REFUSING TO PERFORM ALL OF THE RECALLS ON OUR TRUCK, BECAUSE THEY HAVE EXPIRED. AS THE ORIGINAL OWNER AND PRIMARY DRIVER OF THIS VEHICLE, PLEASE EXPLAIN TO ME HOW RECALLS INVOLVING SAFETY ISSUES EXPIRE? IS THIS A FORD COMPANY POLICY OR A FREMONT FORD DEALERSHIP/SERVICE POLICY? WHEN I PICKED UP OUR ESCAPE ON MAY 8TH FROM THE DEALERSHIP, I DOCUMENTED ON THE PAPERWORK THAT THEY REFUSED TO PERFORM THESE VERY IMPORTANT RECALLS. I AM NOT COMFORTABLE DRIVING THIS VEHICLE IN LIGHT OF THE TRAGEDY THAT OCCURRED THIS PAST WEEKEND. PLEASE ADVISE HOW YOU WOULD LIKE TO MOVE FORWARD CONCERNING THIS VERY IMPORTANT MATTER. THANK YOU FOR YOUR ASSISTANCE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503738March 20, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED HIM THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED APPROXIMATELY SIX MONTHS LATER . THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE TO THE CONTACT. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 120,000. *TR UPDATED 04/30/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499952February 25, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT THE DRIVER WAS IDLING IN A RESIDENTIAL DRIVEWAY WHEN THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A HOUSE. THE CONTACT STATED THAT THE VEHICLE WAS NOT DESTROYED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10498377February 16, 2013
SERVICE BRAKES
BRAKE HYDRAULIC FLUID RESERVOIR CAP LEAKING BRAKE FLUID. REPLACED WITH NEW CAP FROM DEALER, 100% FIXED PROBLEM. RETAINED OLD CAP IF INSPECTION NEEDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496052February 1, 2013
VEHICLE SPEED CONTROL
MY CLIENT'S SON WAS DRIVING HIS VEHICLE ON CENTRAL AVENUE IN PRINCE GEORGE'S COUNTY MARYLAND AT NIGHTTIME WHEN THE ACCELERATOR PEDAL GOT STUCK TO THE FLOOR. HE SWERVED ONTO THE SHOULDER OF THE ROAD TO AVOID TRAFFIC AND HIS VEHICLE THEN STRUCK A BIKE RIDER THEN STRUCK THE MEDIAN CURB TOTALING THE VEHICLE. BOTH THE DRIVER AND BIKE RIDER SUSTAINED SIGNIFICANT INJURIES. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10493658January 21, 2013
VEHICLE SPEED CONTROL
SUDDEN, UNINTENDED ACCELERATION OF MY VEHICLE ON 2 OCCASIONS NOW, IN LAST 2 DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488201December 3, 2012
UNKNOWN OR OTHER
THIS VEHICLE WAS INVOLVED IN A FATAL ONE-CAR CRASH ON I-96 ON MARCH 4, 2008. THE ACCIDENT WAS REPORTED AS LOSS OF CONTROL AT A HIGH SPEED, AND AT THE TIME, THERE WAS NO SUSPICION OF A MECHANICAL ISSUE. THEN IN LATE JULY 2012, THE RECALL NOTICE FOR THE FORD ESCAPE WITH V-6 ENGINES, MODEL YEARS 2001-2004, WAS MADE PUBLIC (RECALL NO. 12S37). WE NOW HAVE CONCERN THAT THIS ACCIDENT MAY HAVE BEEN PRECIPITATED BY A VEHICLE MALFUNCTION. WE HAVE NO EVIDENCE TO THIS; HOWEVER, THE VEHICLE THAT WAS DECLARED 'TOTALED' IS STILL ON THE ROAD AND HAS SINCE BEEN IN ANOTHER ACCIDENT. WE FEEL OBLIGATED TO BRING THIS MATTER TO THE ATTENTION OF THE NHTSA, AND ASK THAT YOU LOOK INTO THIS MATTER FOR THE SAFETY OF OTHERS. .
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10484662November 14, 2012
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT ONLY THE DRIVERS SIDE DOOR COULD BE UNLOCKED. THE REMAINING THREE DOORS ON THE VEHICLE HAD FAILED INSIDE AND OUT. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484539November 13, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING, THE ACCELERATOR PEDAL BECAME STUCK IN OPEN THROTTLE POSITION. THE CONTACT HAD TO KICK THE ACCELERATOR PEDAL IN ORDER TO RELEASE THE PEDAL AND STOP THE VEHICLE FROM ACCELERATING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483042November 5, 2012
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
2001 FORD ESCAPE. CONSUMER REQUESTS REIMBURSEMENT FOR ABS MODULE REPLACEMENT.*SMD THE CONSUMER STATED SHE WROTE TO FORD THREE TIMES, IN AN ATTEMPT TO GET REIMBURSEMENT FOR THE REPLACEMENT OF A DEFECTIVE AND RECALLED ABS MODULE. RECALL #12V005000. *JB THE CONSUMER STATED FORD SENT HER A REIMBURSEMENT CHECK. THE DISPUTE HAS BEEN RESOLVED. UPDATED 11/21/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482093October 24, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE TRYING TO ENTERING THE VEHICLE, THE FRONT DRIVER'S SIDE DOOR FAILED. THE DOOR COULD ONLY BE OPENED FROM THE INTERIOR OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A MECHANIC OR A DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE AND CURRENT MILEAGES WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478834October 6, 2012
VEHICLE SPEED CONTROL
OVER THE YEARS OF OWNING THE CAR THAT I BOUGHT NEW FOR MY DAUGHTER WE HAD IT IN FOR SERVICE SEVERAL TIMES FOR A STICKING THROTTLE AND CRUISE CONTROL PROBLEMS. I HAVE RECORDS OF 6 DIFFERENT TIMES WE TOOK IT BACK TO THE DEALER FOR THROTTLE PROBLEMS. THE LAST TIME THE THROTTLE STUCK IT CAUSED OUR VEHICLE TO HIT THE BACK OF ANOTHER VEHICLE STOPPED AT A STOP SIGN. WE TOOK IT BACK TO THE SERVICE CENTER COMPLAINING OF THE MOTOR REVVING UP CAUSING THE ACCIDENT. WE WERE IGNORED OF THE PROBLEM THEN TOLD THE VEHICLE WAS NO LONGER WORTH THE COST OF THE REPAIRS CAUSED FROM THE ACCIDENT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10478452October 3, 2012
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE TRAVELING 30 MPH THE VEHICLE WAS CRASHED INTO ON THE REAR PASSENGER SIDE BY ANOTHER VEHICLE. AS A RESULT, THE VEHICLE ROLLED OVER AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED CUTS AND BRUISES. THE VEHICLE WAS DESTROYED. ALSO, THE CONTACT STATED THAT THE REAR DRIVER SIDE SEAT BELT WEBBING WOULD SEIZE, MAKING IT DIFFICULT TO EXTEND THE SEAT BELT. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS NOT AVAILABLE. UPDATED 11/14/12*LJ UPDATED 11/15/12
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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