Ford Escape Complaints (2002)

1,027 consumer complaints on file.

#765207August 5, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, STEERING:HYDRAULIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC:POWER ASSIST
I PURCHASED A 2002 FORD ESCAPE. IT CURRENTLY HAS 10K MILES ON IT. WHILE GOING DOWN A HILL, THE ENGINE STOPPED, POWER STEERING WENT OUT AND THE POWER BRAKES DIDN'T WORK. LUCKLY I MANAGED TO PULL OVER, PUT THE CAR IN PARK AND RESTART THE ENGINE. THE SAME PROBLEM, SAME SITUATION OCCUR A COUPLE OF DAYS LATER. BOTH TIMES OCCURRED WHILE I WAS GOING DOWN A HILL AT ABOUT 30-35 MPH. I NOTICED THAT THE RPM READING WHEN THE ACCELLERATOR ISN'T DEPRESSED IS VERY LOW. IT SOMETIMES DIPS CLOSE TO ZERO. NORMAL RPM FOR SITTING IN IDLE IS AROUND 1. IT'S CURRENTLY AT THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765230August 5, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLED WHILE BRINGING HOME FROM DEALER GOING DOWN THE DRIVEWAY. NO CONTROL OVER THE VEHICLE. WEEK LATER WHILE TRAVELLING ON EXPRESSWAY AT 60MPH, VEHICLE STALLED AGAIN. WAS ABLE TO STEER OVER SIDE OF ROAD, BARELY, AND VEHICLE RESTARTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765031August 1, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THIS IS MY 2ND INCIDENT IN 2 MONTHS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765048August 1, 2002
ELECTRICAL SYSTEM:IGNITION
THE VEHICLE HAS A TENDENCY TO STALL WHILE IT IS BEING DRIVEN, CREATING AN UNSAFE SITUATION. ON THREE OCCASIONS I HAVE TAKEN MY ESCAPE BACK TO THE DEALERSHIP TO HAVE THIS PROBLEM ADDRESSED, AS PER THE MANUFACTURERS WARRANTY. EACH TIME I AM TOLD THAT THERE IS NO GUARANTEE THAT THE PROBLEM HAS BEEN FIXED AND THAT IT MAY HAPPEN AGAIN. TO DATE, OVER THE SPAN OF MY OWNERSHIP, THE VEHICLE HAS DEMONSTRATED THIS PROBLEM SIX TIMES. EACH TIME IT HAS CREATED AN UNSAFE CONDITION FOR MY FAMILY AND ME. THIS A VERY SERIOUS ISSUE WHICH THE SERVICE STAFF CANNOT SEEM TO FIX. THE STALLING DOES NOT OCCUR WITH ANY PARTICULAR FREQUENCY. IT HAS OCCURRED WHILE DRIVING HOME, WHILE DRIVING TO WORK, WHILE APPROACHING A STOP SIGN, AND WHILE DRIVING DOWN A HILL APPROACHING A BEND IN THE ROAD. SINCE I AM NOT ABLE TO USE THIS VEHICLE SAFELY AS INTENDED WHEN I PURCHASED IT, DUE TO A MANUFACTURERS DEFECT, I AM SEEKING A REMEDY OTHER THAN SERVICE DEPT APPOINTMENTS. FORD HAS LEFT ME WITH NO CHOICE BUT TO REQUEST A REMEDY, AS PER SECTION 59.1-207.13 OF THE VIRGINIA LEMON LAW.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015330August 1, 2002
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
VEHICLE HAS STALLED TWICE AT 55 MPH. DEALER REPLACED CIRCUIT BREAKE AFTER VEHICLE STALLED SECOND TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764932July 30, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ON MARCH 30, 2002, I PURCHASED A BRAND NEW FORD ESCAPE XLT AT HAYWARD FORD IN HAYWARD, CA. I HAD TAKEN THE VEHICLE PREVIOUSLY TO THE FORD SERVICE DEPARTMENT FOR A LOUD KNOCKING NOISE THAT THE VEHICLE HAD BEEN MAKING AND FORD WAS UNABLE TO VERIFY MY COMPLAINT. ON JULY 20, 2002, I ATTEMPTED TO DRIVE THE VEHICLE TO LOS ANGELES FOR A FAMILY REUNION WITH FOUR SMALL CHILDREN IN THE CAR WHICH INCLUDED MY TWO DAUGHTERS, MY NEICE AND MY NEPHEW. GOING AT A SPEED OF ABOUT 65 MILES PER HOUR, THE ENGINE CAUGHT ON FIRE AND ALL ASPECTS OF THE VEHICLE SHUT DOWN INCLUDING THE POWER STEERING AND THE BRAKES. I HAD TO STRUGGLE TO GET THE VEHICLE TO THE SIDE OF THE ROAD. THE CAR IS NOW SITTING AT MAGIC FORD IN VALENCIA, CA WHERE I HAD IT TOWED. FORD HAS REFUSED TO PAY FOR THE RENTAL CAR THAT I AM FORCED TO DRIVE. FORD HAS NOT BOTHERED TO CONTACT ME. OUT OF CONCERN FOR THE SAFTEY OF MY FAMILY AND OTHERS, THE FORD ESCAPE NEEDS TO BE RECALLED BEFORE SOMEONE IS KILLED OR SERIOUSLY INJURED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014931July 29, 2002
SUSPENSION
THERE IS A ROARING SOUND AND A GRINDING IN FRONT LEFT SIDE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764867July 29, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHEN THE ENGINE STALLS, I LOSE ALL STEERING CAPABILITIES. I HAVE NO BRAKES OR GAS. THIS HAPENS WITHOUT RESON OR ADVANCE NOTICE. VERY DANGEROUS SITUATION. SOMEONE IS GOING TO BE KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764795July 27, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I HAVE OWNED A 2001 AND 2002 ESCAPE BOTH HAVE ENGINES WITH THE SAME PROBLEM - THE ENGINE SHUTTING DOWN ON A HILL GOING 40 MPH, LOSING BRAKES AND STEERING LEADING TO A LIFE THREATENING SITUATION!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764811July 27, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
DRIVING AT APPROX. 35 MPH, ENGINE STALLED, LOSING CONTROL OF STEERING, BRAKES, AND ACCELERATION. HAPPENED ON 2 SEPERATE OCCASIONS, WITHIN ABOUT 1 MONTH. CAR HAS BEEN TAKEN TO DEALERSHIP TO INVESTIGATE PROBLEM, DEALER COULD NOT FIND ANYTHING WRONG.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764821July 27, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE STALLED WHILE DECELERATING FROM 40 MPH TO 10 MPH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764753July 26, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, STEERING:HYDRAULIC POWER ASSIST SYSTEM, ELECTRICAL SYSTEM:IGNITION:MODULE
THE FIRST INCIDENCE (MAY-2002), WHILE DRIVING APPROXIMATELY 40 MPH THE ENGINE SHUT-OFF AND THE STEERING LOCK. LUCKILY THE VEHICLE CAME TO A STOP AT THE SIDE OF THE ROAD WITH NO INJURIES. THE VEHICLE EVENTUALLY RESTARTED AND WAS RETURNED TO THE DEALERSHIP. THEY REPROGRAMMED THE PCM AND SAID THE PROBLEM WAS FIXED. THE SAME THING HAPPENED ABOUT 6-WEEKS LATER ALONG THE SAME STRETCH OF ROAD, AND LUCKILY AGAIN NOBODY WAS HURT. THE VEHICLE WAS AGAIN RETURNED TO THE DEALER. THIS TIME THEY SAID THAT THEY CAN'T FIND ANYTHING WRONG AND GAVE IT BACK TO US WITHOUT A FIX. I AM AFRAID THAT NEXT TIME IT HAPPENS IT WILL BE IN TRAFFIC AND SOMEONE WILL BE INJURED OR KILLED. THIS VEHICLE SHOULD NOT BE ON THE ROAD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#786052July 23, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLED TWICE WHILE DRIVING AT 40 TO 45 MPH POSSIBLY CAUSED BY IAC MOTOR THAT FAILED. MANUFACTURER NOTIFIED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014487July 23, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING THE VEHICLE STALLS LOSING ALL POWER WITHOUT WARNING, THE DEALER WAS CONTACTED BUT THEY COULD NOT FIND THE CAUSE OF THE PROBLEM. *AK *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014459July 22, 2002
ELECTRICAL SYSTEM:IGNITION
AT 30MPH VEHICLE SHUTS OFF. THIS COULD CAUSE AN ACCIDENT. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014471July 22, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE WILL STALL WHILE DRIVING, AND VEHICLE WILL HAVE TO COME TO A COMPLETE STOP BEFORE IT WILL RESTART. CONSUMER VERY CONCERNED ABOUT POTENTIAL ACCIDENT. VEHICLE HAS BEEN CHECKED BY DEALER 3 TIMES, AND PROBLEM STILL OCCURRING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014197July 18, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING AT HIGHWAY SPEED VEHICLE WILL STALL. DEALER HAS BEEN NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764410July 18, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE CAR HAD STALLED TWICE ONCE AT 65, ONCE AT 40. NO POWER BAKES, NO POWER STEERING. ENGINUE HAS STOPPED FOR NO REASON. DANGEROUS ON A HIGHWAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764364July 17, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, VEHICLE SPEED CONTROL:CRUISE CONTROL, ELECTRICAL SYSTEM:IGNITION:MODULE
AFTER 1ST INCIDENT, FORD REPLACED AIR IDLE CONTROL VALVE EEC RELAY; AFTER 2ND INCIDENT, FORD REPLACED FUEL PUMP RELAY AND EEC RELAY AGAIN. THERE IS NO WARNING WHEN VEHICLE STALLS, IT OCCURS WHEN DRIVING AND IMMEDIATELY STEERING AND BRAKES FAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007131July 16, 2002
ENGINE AND ENGINE COOLING:ENGINE
ENGINE STALLED TRAVELING 30 MPH, FOOT OFF PEDAL. *JB *****DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****764292
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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