Ford Escape Complaints (2001)

996 consumer complaints on file.

#764916July 30, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ON 02/11/2002 TRAVELING AT 35MPH GOING TO WORK MADE A LEFT TURN AND TRUCK SUDDENLY STARTED TO STALL. ACCELLERATION BEGIN TO DECREASE AND A LOUD ROARING OR GRINDING SOUND WAS COMING FROM UNDER THE CAR. PULLED OVER DUE TO DECREASE IN ACCELERATION AND STOPPED CAR. TURNED CAR OFF AND ON AGAIN AND STARTED TO ACCELERATE AND CAR WOULD NOT GO ABOVE 35MPH. FINALLY MADE IT TO DEALERSHIP. DEALER LOOKED AT CAR AND DETERMINED IT WAS THE STEERING ASSEMBLY AND REPLACED. ON 03/14/02 WENT OUT TO START CAR AND DROVE 35 MPH ENGINE LIGHT CAME ON AND STAYED ON THE REMAINING OF DAY. TOOK TO DEALER THE NEXT DAY DUE TO LIGHT STILL ON, DEALER REPLACED PART INDICATING SWITCH CHIP BAD. ON 07/25 AND 07/ 29 CAR FAILS TO START AFTER AN EXTENDED PERIOD OF DRIVING HAS DONE THIS ON SEVERAL OCCASION AND HAVE CALLED DEALER TO BRING VEHICLE IN TO LOOK AT ON 08/01/02. VEHICLE STALLS AT 35 -40 MPH ON SEVERAL OCCASIONS. NOT HAPPY WITH VEHICLE PROBLEMS AND FEEL THESE DEFECTS CAN BE A DANGER TO ME AND OTHER DRIVERS ON THE ROAD. FORD SHOULD DO THERE BEST TO REPLACE PARTS AND ACCOMODATE THEIR CONSUMERS FOR TIME AND HEADACHES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764886July 29, 2002
SUSPENSION:FRONT
LOUD TICKING NOISE WHEN TURNING VEHICLE. OCCURS AT ALL SPEEDS. FORD NOTIFIED BUT CAN'T FIX PROBLEM. WILL NOT STATE WHETHER OR NOT VEHICLE IS SAFE FOR DRIVING. NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764820July 27, 2002
ELECTRICAL SYSTEM:IGNITION
HAS STALLED WHILE DRIVING AT ABOUT 35MPH. THIS HAS HAPPENED FOUR TIMES IN THE LAST FOUR MONTHS . WHEN I QUESTIONED THE DEALER ABOUT THE PROBLEM I WAS TOLD THAT THIS WAS BECAUSE THE GAS IN THE CAR WAS STILL WINTER GRADE AND IT WOULD CLEAR UP. HOWEVER THIS HAPPENED FOR THE FOURTH TIME ABOUT THREE WEEKS AGO. THIS IS MY WIFES CAR, AND THIS IS VERY SCARY FOR HER. SHE NEVER KNOWS WHEN IT WILL HAPPEN AGAIN, IT JUST STALLS OUT WHILE SHE IS IN MOTION. I. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764699July 24, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764646July 23, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I WAS DRIVING IN RUSH HOUR TRAFFIC WITH THE RADIO ON AND AIR ONLY ON. I WAS PRESSING ON THE GAS AND GOING NO WHERE. THEN I REALIZED THE CAR JUST DIED. I WAS IN THE FAST LANE. THERE WAS NO WHERE TO GO SO I HAD TO TAKE A LEFT TURN AND COASTED ACROSS 2 LANES OF TRAFFIC. I WAS IN PANIC AS I WAS JUST COASTING AND HAD NO POWER TO MOVE. ALL THE POWER STEERING AND BREAKES DID NOT WORK BECAUSE THE ENGINE WAS NOT ENGAGED. IT WAS A VERY DANGEROUS SITUATION. AFTER I REACHED THE SIDE STREET, I PUT ON MY FLASHERS. I PUT THE VEHICLE IN NUTERAL. IT STARTED AND I WENT HOME. I AM VERY NERVOUS TO DRIVE THIS VEHICLE, BECAUSE IF IT HAPPENS AGAIN, I COULD BE IN A SITUATION WHERE I COULD GET KILLED, HAVING NO POWER TO STOP, ADVANCE OR TURN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014393July 19, 2002
STEERING: STEERING WHEEL/HANDLE BAR, ELECTRICAL SYSTEM:IGNITION
WHILE DRVING STEERING WHEEL LOCKED UP AND THEN VEHICLE STALLED, ALMOST CAUSING AN ACCIDENT. VEHICLE WAS CHECKED BY DEALER, WHO ADVISED CONSUMET THAT THEY COULD NOT FIND ANY PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764465July 19, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
REPEATED PROBLEM. THERE HAVE BEEN 5 OCCURRENCES. IT HAS BEEN TO THE DEALERSHIP 3 TIMES. ON EACH OF THESE OCCURRENCES, THE ENGINE HAS STALLED FOR NO APPARENT REASON CAUSING LOSS OF POWER BRAKING AND POWER STEERING. MOST INSTANCES OCCURRED WHILE DRIVING DOWN A SLIGHT DECLINE AT APPROXIMATELY 40-45MPH. ON ALL THREE DEALER ASSESSMENTS (TWO DIFFERENT DEALERSHIPS), THE PROBLEM COULD NOT BE REPRODUCED. THE FIRST TIME THE BASE IDLE WAS ADJUSTED. THE SECOND TIME A RELAY WAS REPLACED. THE THIRD TIME FORD CORPORATE DIRECTED THE DEALERSHIP TO INSTALL AN IDLE AIR CONTROL. I EXPRESSED SAFETLY CONCERNS ABOUT LOSS OF POWER STEERING AND BRAKES TO THE DEALERSHIP. BUT, SINCE THEY WERE NEVER ABLE TO REPRODUCE THE PROBLEM, THEY DON'T CONSIDER IT A CONCERN. THERE IS STILL A GREAT SAFETY CONCERN HERE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764321July 16, 2002
VEHICLE SPEED CONTROL
6/10/02 ENGINE STALLED WHILE OFF THROTTLE AT APPROX 30MPH WHILE SLOWING DOWN TO TURN INTO A PLACE OF BUSINESS. LOST ALL POWER TO STEERING AND BRAKES AND NARROWLY MISSED HITTING ANOTHER CAR. HAPPENED 4 TIMES ON THE WAY TO THE DEALER ON THE SAME DATE.ABLE TO RESTART AFTER PUTTING IN PARK.DEALER HAD CAR FOR THE REST OF THE WEEK AND REPACED PCM. ON 6/22 ENGINE STALLED WHILE GOING 40MPH AND EXITING HWY 1 S ON A VERY CURVY EXIT RAMP. LOST ALL POWER STEERING AND BRAKES AND HAD TO MANHANDLE IT OFF TO THE SIDE.RESTARTED BY PUTTING IN PARK BUT HAD TO WAIT TILL MONDAY TO TALK TO SERVICE DEPT AT DEALER. ON MONDAY 6/24 DEALER WOULD NOT TAKE VEHICLE-TOO BUSY, AND HAD TO WAIT TILL 6/25 TO DELIVER TO DEALER. SERVICE PERSON SAID IT WAS OK TO DRIVE BUT I DID NOT DUE TO DANGEROUS NATURE OF THE PROBLEM. DEALER RECEIVED CAR ON 6/25, HAD IT FOR 4 DAYS AND REPLACED IAC. THE VERY NEXT DAY AFTER PICKING IT UP IT STALLED 2 TIMES AT 30MPH OFF THROTTLE. RENDERED UNUSABLE FOR THE WEEKEND. RETURNED CAR TO DEALER FOR THIRD TIME ON 7/1 AND THEY HAVE HAD IT EVER SINCE. TODAY IS 7/16 AND THEY SAY THEY HAVE A TEMPORART FIX THAT SHOULD WORK TILL FORD ISSUES A PERMANENT FIX. I AM NOT RISKING MY LIFE AND THE LIVES OF OTHERS WHO ARE UNFORTUNATE ENOUGH TO BE DRIVING NEAR ME WHEN IT STALLS SO I AM REFUSING VEHICLE AND SEEKING A NEW IDENTICAL REPLACEMENT. CURRENTLY THE DEALER IS COMMUNICATING THIS TO FORD. DEALER STALFF HAS BEEN POLITE, HELPFUL, CONCERNED, APPOLOGETIC AND WILLING TO BACK ME UP AGAINST FORD. THEY HAVE SUPPLIED ME WITH AN ACCEPTABLE LOANER VEHICLE THE ENTIRE TIME MY CAR HAS BEEN DOWN. THIS IS A DANGEROUS PROBLEM THAT FORD HAS TO FESS UP TO BEFORE MORE PEOPLE GET INJURED OR EVEN KILLED. IT'S INTOLLERABLE AND A CORPORATE LACK OF RESPONSIBILITY TO THEIR CUSTOMERS. PLEASE RECOMMEND A RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764282July 15, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING AT APPROXIMATELY 35 MPH ON A LEVEL ROADWAY, THE ENGINE UNEXPECTEDLY STOPPED. TRAFFIC WAS RELATIVELY HEAVY AND STOPPING THE VEHICLE AT THE TRAFFIC LIGHT WITHOUT HITTING THE STOPPED VEHICLE IN FRONT OF ME WAS DIFFICULT. THE VEHICLE HAD TO BE PLACED IN PARK BEFORE THE ENGINE WOULD RESTART (AS EXPECTED) -- WHICH IT DID WITHOUT ANY PROBLEM. NO CHECK ENGINE LIGHT WAS PRESENT. TIME OF DAY WAS AT APPROXIMATELY 5 PM CDT. OUTSIDE TEMPERATURE WAS ABOUT 85 DEGREES. I HAD JUST EXITED OFF THE HIGHWAY AND HAD BEEN DRIVING FOR ABOUT 8 MILES WITHOUT STOPPING BEFORE THE FAILURE. THE AIR CONDITIONING AND RADIO WERE ON DURING THE FAILURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566020July 11, 2002
TIRES
CONSUMER STATED ALL FOR WHEELS WERE CHANGED TO P225/70R16, BUT NOT THE SPARE TIRE WHICH REMAINS A 15 INCH, TIRE AND WHEEL ARE ABOUT 1 INCH LESS DIAMETER THAN THE WHEELS ON THE VEHICLE, IN ADDITION THE SPARE WHEEL STAMPED IN THE BODY METAL IS SIZED FOR THE SMALLER 15 INCH WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566652July 11, 2002
TIRES
FIRESTONE WILDERNESS HT TIRES FAILED (P235/70R16AS, P235/70R16 1047). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013788July 11, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), ELECTRICAL SYSTEM:WIRING
VEHICLE IS STALLING AT LOW SPEED. HAS BEEN TAKEN TO DEALER 4 TIMES. POWERTRAIN CONTROL MODULE/ WIRING ASSEMBLY AND PCM RELAY WERE REPLACED. DID NOT REMEDY THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566629July 10, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ENGINE AND ENGINE COOLING:COOLING SYSTEM, FUEL SYSTEM, GASOLINE
CONSUMER STATES THAT THE VEHICLE STALLS WHILE DRIVING, THE MOST RECENT REPAIRS MADE BY THE DEALER WAS THE REPLACEMENT OF THE IAC AND AIR INTAKE, CONSUMER IS CONCERNED ABOUT THE PROBLEM HAPPENING AGAIN. THE INDICATOR LIGHTS FOR ENGINE COOLANT AND BATTERY ILLUMINATED, THE DEALER REPLACED A PART ON THE COOLANT REC TANK, HOWEVER THE COOLANT LIGHT ILLUMINATED AGAIN. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013440July 8, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING, VEHICLE WILL STALL WITHOUT WARNING.*AK *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763663June 30, 2002
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I WAS DRIVING ON THE INTERSTATE AT APPROXIMATELY 50 MPH DOWNHILL DURING RUSH HOUR WHEN I LOST POWER. I WAS ON A STRETCH OF INTERSTATE THAT HAD NO SHOULDER SO I COASTED 1/4 MILE TO THE SHOULDER. I WAS TOWED TO THE DEALER WHO REPLACED MY ALTERNATOR. SIX WEEKS LATER, I GO TO START MY CAR AND IT WOULDN'T START.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012743June 27, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE WILL STALL OUT AT ANY SPEED, THERE IS NO PRIOR WARNING, AND EVERYTHING WILL SHUT DOWN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012770June 27, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE HAS STALLED 4 TIMES AT 30-40 MPH. DEALER CANNOT FIND CAUSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012852June 27, 2002
TIRES:TREAD/BELT
HEARD A NOISE, TOOK VEHICLE TO DEALER AND WAS INFORMED THAT FRONT DRIVER'S SIDE TIRE WAS BEGINING TO SEPARATE, ORIGINAL TIRE. *AK FIRESTONE TIRES.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012665June 26, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, STEERING, STEERING:RACK AND PINION, POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
WHILE DRIVING 30-35 MPH, VEHICLE WILL SHUT OFF WITHOUT ANY NOTICE. CONTACTED DEALER, WHO WAS NOT WILLING TO DO ANYTHING.*AK. NUMEROUS PARTS HAVE BEEN REPLACED REGARDING THE STALLING, BUT THE PROBLEM STILL EXISTS, THE ENGINE LIGHT ALSO ILLUMINATED, CONSUMER STATED THE TRANSMISSION WAS REPLACED IN APRIL 2002, THE ENGINE COOLING FANS WERE REPLACED, AND ALSO THE RACK AND PINION WAS REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763533June 26, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I CONTINUE TO HAVE A PROBLEM WITH MY VEHICLE STALLING FOR NO APPARENT REASON. IT HAPPENED TWICE IN OCTOBER 2001. THE FIRST TIME IT HAPPENED I CALLED THE DEALERSHIP TO SEE IF THERE WAS A PROBLEM WITH THE ESCAPE. I WAS TOLD THERE WAS NO PROBLEM & THERE WAS NOTHING WRONG WITH MY VEHICLE BUT CALL IF IT HAPPENS AGAIN. MY VEHICLE STALLED THE NEXT DAY. I TOOK THE VEHICLE TO THE DEALERSHIP BUT THEY WERE UNABLE TO DUPLICATE THE STALL. THEY CONTACTED THEIR REPAIR HOTLINE FOR SUGGESTIONS. THERE WAS APPARENTLY NO REAL ANSWER BUT IT WAS SUGGESTED TO REPLACE A VARIETY OF PARTS. MY VEHICLE HAD NO PROBLEMS UNTIL 06/25/02 WHEN IT STALLED AGAIN FOR NO REASON. THIS IS A SERIOUS SAFETY ISSUE. IN EACH INSTANCE I WAS TRAVELLING AT APPROXIMATELY 45MPH ON A DOWNHILL (WITH PLENTY OF GAS IN THE TANK) AND THE VEHICLE STALLED W/OUT ANY WARNING. MY RADIO & LIGHTS CONTINUED TO WORK JUST FINE. NEEDLESS TO SAY I LOST MY POWER STEERING AND BRAKES ON EACH OCCASION. THE FIRST 2 OCCASIONS I WAS LUCKY ENOUGH TO BE ABLE TO MUSCLE MY CAR ONTO THE SHOULDER OF THE ROAD W/OUT INCIDENT. I PUT IT IN PARK & IT STARTED RIGHT UP. THE LAST TIME I HAD TO SHIFT IT INTO NEUTRAL ON THE FLY & RESTART THE ENGINE. LUCKILY FOR ME IT RESTARTED AS I HAD NOWHERE TO PULL OVER AS I WAS HEADED TOWARDS A TWO LANE BRIDGE OVER THE RIVER WITH NO SHOULDER TO PULL ONTO. I HAVE BEEN VERY LUCKY IN THAT I HAVE NOT BEEN INJURED NOR HAVE I INJURE ANYONE ELSE. THIS IS A VERY SERIOUS DEFECT AND A POTENTIALLY DEADLY ONE. I KNOW FROM DOING SOME RESEARCH THAT THERE ARE QUITE A FEW OTHERS WITH THIS PROBLEM ON BOTH THE 2001 & 2002 MODELS. THIS IS AN ISSUE THAT NEEDS TO BE ADDRESSED QUICKLY BEFORE THERE IS A FATALITY. A BRAND NEW CAR SHOULD NOT STALL AT RANDOM TIMES WITH NO WARNING WHILE TRAVELLING AT A PRETTY GOOD SPEED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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