Ford Escape Complaints (2001)

996 consumer complaints on file.

#10040994September 30, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
MY 2001 FORD ESCAPE XLT STALLS FREQUENTLY AND ALSO HAS AN EXHAUST SMELL COMING FROM THE AIR VENTS. I HAVE TAKEN IT IN OVER 10 TIMES AND THEY TELL ME IT'S FIXED WHEN IT ISN'T.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040992September 30, 2003
ENGINE AND ENGINE COOLING:ENGINE
WE OWN A 2001 FORD ESCAPE WITH LESS THAN 42000 MILES ON IT. WE HAVE GOTTEN ALL OF THE REQUIRED OIL CHANGES AND SCHEDULED MAINTENANCE DONE ON IT. WE WENT THROUGH THE DEALER FOR ALL SERVICE WORK AND ALL BUT ONE OIL CHANGE. RECENTLY IT BEGAN SHAKING EVEN WHEN THE CAR WAS NOT IN MOTION. WE TOOK IT BACK TO THE DEALER AGAIN AND THEY INFORMED US THAT THE ENGINE WAS BAD AND NEEDED REPLACED (COSTING $4000). THE SERVICE TECHNICIAN HAD ORIGINALLY TOLD US THAT THE ENGINE HAD GONE BAD BECAUSE WE HAD NOT CHANGED THE OIL OR HAD PUT THE WRONG OIL IN IT. THIS IS UNTRUE, WE HAVE MET THE REQUIREMENTS SET OUT BY FORD AND HAD PROOF. THEN, HE SAID THAT WE MUST HAVE GONE THROUGH HIGH WATER IN THE CAR BECAUSE THE AIR FILTER WAS YELLOWED. WE HAVE NEVER TAKEN THE CAR THROUGH HIGH WATER. WE WERE TOLD BY A DIFFERENT FORD MECHANIC THAT DUST AND POLLEN IN THE AIR CAN CAUSE THE YELLOWING. THEN THEY TOLD US THAT THE ENGINE COULD HAVE BECOME RUINED BECAUSE OF HEAVY RAIN. THE DEALER THAT WE HAVE BEEN WORKING WITH IS: RUSTY ECK FORD 7310 EAST KELLOGG WICHITA KS 67207 PHONE: 316.685.9211 FAX: 316.685.2890 THIS IS OBVIOUSLY A DEFECT IN THE MANUFACTURING OF THE ENGINE AND WE FEEL THAT FORD SHOULD REPLACE THE ENGINE. WE HAVE OWNED MORE THAN A DOZEN CARS (ONE HAVING OVER 180,000 ON IT) AND HAVE NEVER HAD AN ENGINE GO BAD ON US. WE HAVE OWNED 7 DIFFERENT FORD VEHICLES. WE HAVE DONE OUR PART IN TAKING CARE OF THE FORD ESCAPE, AND WE FEEL THAT IT IS RIDICULOUS TO HAVE TO PAY FOR THIS KIND OF REPAIR SO EARLY IN ITS LIFE. THE EXCUSES THAT WE HAVE BEEN GIVEN FOR THE ENGINE FAILURE ARE LUDICROUS. CERTAINLY, VEHICLES MUST BE ABLE TO WITHSTAND RAIN SHOWERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040819September 27, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS HAD TO BE REPLACED AT 24,000 MILES ON MY 2001 FORD ESCAPE ON SEPTEMBER 25, 2003. I HAD THE VEHICLE IN FOR A MASTER CYLINDER PROBLEM IN DECEMBER OF 2002 AND THE DEALERSHIP SAID THEY COULD FIND ANY LEAKS AND JUST TOPPED THE FLUID AND SENT ME ON MY WAY. I HAD TO HAVE THE VEHICLE TOWED IN MARCH AND ON MARCH 7, 2003 THE DEALERSHIP FINALLY FOUND OUT I HAD A MASTER CYLINDER LEAK AND REPLACED IT UNDER WARRANTY. I BELIEVE THAT THE MASTER CYLINDER PROBLEM MAY HAVE CAUSED THE ROTOR PROBLEM (THE ROTORS WERE SO BAD THEY COULD NOT EVEN BE TURNED.) THE INDEPENDENT SHOP THAT REPLACED THE ROTORS ALSO SAID THE PADS WERE JUST ABOUT METAL TO METAL. I HAD NOT FORWARNING OF THIS PROBLEM. FORD WOULD NOT EVEN REFUND HAVE OF THE CHARGE FOR THE ROTOR PROBLEM OR EVEN LOOK AT THE OLD ROTORS WHICH WERE RETURNED TO ME THE THE SPECS MARKED ON THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040492September 24, 2003
SEAT BELTS, AIR BAGS:FRONTAL
WHILE DRIVING AT 60 MPH CONSUMER WAS INVOLVED IN AN ACCIDENT AND NEITHER OF THE AIR BAGS DEPLOYED. ALSO SEAT BELTS DID NOT HOLD THE PASSENGERS IN THE SEATS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039093September 18, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
LEAKING FRONT OIL SEAL AND OIL PAN GASKET WITH ONLY 60,000 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039151September 18, 2003
STEERING
MY WIFE GOT DISTRACTED AND SIDE SWIPED THE TRAILER OF AN 18 WHEELER WHILE PASSING ......A VERY BAZAAR ACCIDENT......SHE WAS ONLY SLIGHTLY INJURED AND HER 2001 FORD ESCAPE WAS DESTROYED..... MY COMPLAINT IS......HER STEERING WAS COMPLETELY BROKE...NO CONNECTION BETWEEN THE STEERING WHEEL AND THE FRONT END.... HER STEERING WHEEL JUST SPINS AROUND .... BEING A CAR GUY I SEE THIS AS A FAILURE IN THE FORDS STEERING.....I WALKED THE ACCIDENT SCENE AND DID NOT SEE ONE THING SHE COULD HAVE HIT TO BREAK HER STEERING. HER IMPACT WITH THE TRUCK SHOULD NOT HAVE BROKE HER STEERING EITHER .....PLEASE INVESTIGATE. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10038686September 11, 2003
ENGINE AND ENGINE COOLING
CAR SHUT OFF WHILE MOVING AT 35-40 MPH WITH NO WARNING. LOSS OF POWER STEERING AND BRAKES. WINNER FORD SAID I NEEDED NEW COMPUTER - TOOK 2 WEEKS TO REPAIR. FOUND OUT LATER THEY ONLY REPROGRAMMED COMPUTER. CAR HAD ALSO SHUT ITSELF OFF OCTOBER OF 2002, IN FOR REPAIRS, ONE WEEK LATER, SHUT ITSELF OFF AGAIN, ANOTHER PROBLEM. ESCAPE IS NOT RELIABLE. SEE CHAT GROUPS AND EDMONDS.COM FOR OTHER PEOPLES COMPLAINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037554September 9, 2003
ENGINE AND ENGINE COOLING
ENGINE COOLANT LIGHT CAME ON AND HAS NOT GONE OFF. A SERVICE TECHNICIAN SAID THE SENSOR HAS GONE BAD, AND THAT A LOT OF ESCAPES HAVE THIS PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038434September 8, 2003
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE ENGINE STALLED. THE CONSUMER PULLED TO THE SIDE OF THE ROAD AND THE VEHICLE WAS TOWED. THE TRANSMISSION ALSO FAILED. IT WOULDN'T SHIFT PROPERLY FROM FIRST GEAR TO SECOND GEAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037265September 5, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
BRAKES WORE DOWN PAST TO THE ROTORS. SAFETY ISSUE:THERE ARE NO LOW PAD WEAR (SQUEALER) INDICATORS ON THE BRAKES. ROTORS HAD TO BE REPLACED. THERE WAS NO AUDIBLE SIGN OF PAD WEAR UNLESS INSPECTED VISUALLY. IF I HAD DRIVEN THE CAR ANY LONGER THE HEAT FROM METAL ON METAL WOULD HAVE BLOWN THE FRONT TIRES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037139September 3, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2001 FORD ESCAPE XLTLICKING NOISE FROM FRONT WHEELS ON TURNING LEFT OR RIGHT. DEALER STATES THAT ROTORS ARE INCOMPATIBLE WITH THE ALUMINUM WHEELS WHICH WAS THE STANDARD EQUIPMENT ON THE XLT. DEALER STATES THAT IT'S NOT A SAFETY ISSUE SO FORD WILL NOT REPLACE ROTORS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037069September 2, 2003
STRUCTURE:BODY
PAINT PEELING OF THE HOOD OF WIFE'S 2001 FORD ESCAPE. BODY SHOP MANAGER OF WAYNE ACRES FORD IN WPB FL EVALUATED AND STATES " THE FINISH IS COMING OFF AND LOOKS LIKE IT MAY BE A FACTORY PROBLEM. " HE ALSO STATED THAT THE DEALER WILL ONLY PAY 70 % OF THE REPAIR COST SINCE THE VEHICLE WARRANTY HAS EXPIRED. WHY SHOULD I HAVE TO PAY ANYTHING IF THE DAMAGE IS NOT MY FAULT ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034477August 25, 2003
STEERING
CONSUMER NOTICED THAT WHILE DRIVING AT 10 MPH AND WITHOUT ANY INDICATION VEHICLE PARTS STARTED FALLING FROM UNDER ENGINE DEPARTMENT, RESULTING IN LOSS OF STEERING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034500August 25, 2003
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DRIVER SIDE DOOR FELL OFF WHEN THE DRIVER OPENED IT TO EXIST THE VEHICLE. THIS FAILURE WAS CAUSED BY THE TOP CLIP FALLING OUT WHICH CAUSE THE HINGE PIN TO LOOSEN AND FALL OUT BECAUSE OF THE WAY IT WAS INSTALLED. THE MANUFACTURER HAD BEEN NOTIFIED, BUT THE CAUSE OF THE FAILURE HAD NOT YET BEEN DETERMINED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033826August 13, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN DRIVING AND UPON DEPRESSING BRAKE PEDAL OR WHEN STOPPING THERE IS A GRINDING NOISE COMING FROM FRONT END. MECHANIC SAYS THE ROTORS NEED REPLACING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032599August 11, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
2001 FORD EXCAPE 4X4 XLT. STALLS WHILE COASTING DOWNHILL. I HAVE TAKEN THIS TO THE DEALER (IN WARRANTY) TWICE TO HAVE THIS PROBLEM LOOKED AT. THE DEALER REPLACED VARIOUS ITEMS BUT HAS FAILED TO CORRECT THE PROBLEM. WHEN THE ENGINE STOPS, NOT ONLY DOES THE STEERING WHEEL BECOME VERY DIFFICULT TO MANAGE, BUT THE BRAKES BECOME VERY HARD. I WAS BARELY ABLE TO STOP THE VEHICLE FOR A VEHICLE THAT WAS TURNING IN FRONT OF ME SEVERAL HUNDRED YARDS AHEAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030813August 5, 2003
ELECTRICAL SYSTEM
I WAS DRIVING MY 2001 FORD ESCAPE DOING 40MPH DOWN AN INCLINE AND THE ENGINE SHUT OFF. LOST POWER STEERING AND BRAKES AND WOUND UP ON SOMEONE'S LAWN. SOMEONE COULD HAVE BEEN SERIOUSLY HURT. WHAT DOES IT TAKE TO GET A RECALL ON THIS PROBLEM DUE TOTHE FACT THAT MOST OF THE ESCAPES ISSUES ARE STALLING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030867August 5, 2003
ENGINE AND ENGINE COOLING
WHILE DRIVING ENGINE STALLS WITHOUT WARNING MECHANIC CANNOT LOCATE PROBLEM WITH DIAGNOSTIC EQUIPMENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031672July 31, 2003
AIR BAGS:FRONTAL
CONSUMER'S VEHICLE WAS HIT FROM REAR WHICH CAUSED THE CONSUMERS VEHICLE TO HIT ANOTHER VEHICLE IN FRONT OF HER. BOTH FRONT AIR BAGS DID NOT DEPLOY. DEALER NOTIFIED. *PH
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10031674July 31, 2003
SEAT BELTS:FRONT
CONSUMER STATES THAT THE VEHICLE WAS IN A COLLISION AND THE DRIVERS SIDE SEAT BELT DID NOT LOCK. DEALER NOTIFIED. *PH
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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