Ford Escape Complaints (2003)

558 consumer complaints on file.

#10171235October 18, 2006
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE INSTRUMENT CLUSTER PANEL LIGHTS FAILED TO ILLUMINATE WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE INNER DASH PANEL LIGHT THAT ILLUMINATED THE INSTRUMENT PANEL HAD SHORTED OUT AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167730September 8, 2006
FUEL SYSTEM, GASOLINE:DELIVERY
FUEL GAUGE IS INACCURATE. AFTER FILLING UP THE INDICATOR READS EMPTY. TWICE WE HAVE RUN OUT OF GAS EVEN THOUGH THE INDICATOR SHOWS THAT THERE IS STILL GAS IN THE TANK. DEALER RECOMMENDED USING TECHRON TO HELP CLEAN THE INDICATOR. HOWEVER, AFTER FILLING UP WITH GAS WITH TECHRON TODAY, THE FUEL INDICATOR SHOWED EMPTY. THIS HAS BEEN AND ONGOING PROBLEM FOR NEARLY A YEAR NOW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167416September 5, 2006
ENGINE AND ENGINE COOLING:ENGINE
I WAS DRIVING MY VEHICLE FROM MINNESOTA TO IDAHO WHEN, I'VE BEEN TOLD, A CONNECTOR BELT BROKE AND BROKE THROUGH THE ENGINE. AS A RESULT, THE ENTIRE ENGINE MUST BE REPLACED. I WAS PULLING A 5 X 8 TRAILER WITH A CLASS 3 HITCH AND I'VE BEEN ADVISED BY THE SERVICE TECHNICIAN THAT THE TRAILER DID NOT CONTRIBUTE TO THE BREAKDOWN. AS THE VEHICLE CLEARED A HILL ON AN INTERSTATE, THERE WAS A LOUD NOISE FROM THE BOTTOM OF THE TRUCK AND SPRAYING LIQUID AND SMOKE. WHEN WE INSPECTED THE VEHICLE, THE OIL HAD COMPLETELY DRAINED FROM THE OIL RESERVOIR (I'VE BEEN ADVISED THAT THE OIL CAP WAS FIRMLY IN PLACE AND DID NOT CONTRIBUTE TO THE INCIDENT). THE VEHICLE WAS TOWED TO A LOCAL DEALERSHIP AND IS CURRENTLY IN PROCESS OF RECEIVING A NEW ENGINE. THERE IS A HOLE IN THE BOTTOM OF THE TRUCK AND "METAL PARTS IN THE ENGINE." I'VE ASKED ABOUT WHY THE FAILURE OCCURRED AND THE SERVICE TECHNICIAN STATED THAT THEY DIDN'T KNOW. WHEN I CALLED FORD CUSTOMER SERVICE ABOUT THIS THEY TOLD ME THAT THE ENGINE WILL BE SENT TO FORD FOR ANALYSIS BUT THE FINDINGS WILL NOT BE SHARED WITH ME. MY CONCERN ABOUT THIS BREAKDOWN IS THAT THIS IS THE SECOND NEW FORD VEHICLE I'VE PURCHASED WHERE THE ENGINE HAD TO BE REPLACED SHORTLY FOLLOWING THE EXPIRATION OF THE 3 YEAR/36,000 MILE WARRANTY. THIS CURRENT VEHICLE HAS 35,552 MILES AND THE WARRANTY EXPIRED ON 6/14/06. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166135August 21, 2006
SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED OVERNIGHT, IT ERUPTED INTO FLAMES ALONG THE LEFT FRONT HOOD AREA WITHOUT WARNING. BYSTANDERS EXTINGUISHED THE FIRE WITH A FIRE EXTINGUISHER. THERE WAS MODERATE FIRE DAMAGE. THE POLICE WERE NOT ALERTED. THE VEHICLE WAS TOWED TO THE DEALER WHO DETERMINED THE HYDRAULIC CONTROL UNIT OF THE BRAKES SHORTED OUT AND CAUSED THE FIRE. THE MANUFACTURER WAS ALERTED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10164312August 3, 2006
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
I PURCHASED MY VEHICLE WITH 38,000 MILES ON IT. WITHIN THE FIRST 2 MONTHS THE AIRBAG LIGHT STARTED FLASHING AND SOMETIMES STAYING ON SOMETIMES GOING OFF. AFTER ABOUT 2 TO 3 MONTHS IT WENT OFF AND STAYED OFF FOR ANOTHER COUPLE OF MONTHS. EVENTUALLY IT STARTED COMING ON AGAIN AND IS NOW STAYING ON THE MAJORITY OF THE TIME. I AM A LITTLE CONCERNED ABOUT THIS BECAUSE I DON'T KNOW IF MY AIRBAG IS WORKING WHEN THE LIGHT IS ON. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163336July 24, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS BEING SERVICED AT THE DEALER, IT DETERMINED THE ROTORS WERE WORN AND NEEDED TO BE REPLACED. THERE WAS NO PRIOR WARNING INDICATOR OF A BRAKE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161190July 1, 2006
AIR BAGS
VEHICLE HAS BEEN TO THE FORD DEALERSHIP 5 TIMES BECAUSE THE AIR BAG LIGHT WILL ILLUMINATE AND STAY ON. WHEN THE AIR BAG LIGHT IS ON, THE AIR BAGS WILL NOT DEPLOY. THE PROBLEM HAS BEEN A FAULTY CONNECTOR TO THE FRONT AIR BAGS (3 TIMES), THE SIDE AIRBAGS (1 TIME) AND THE SEAT BELT SENSOR (1 TIME). THE LAST INCIDENT WAS AFTER THE WARRANTY EXPIRED AND IT WAS A STRUGGLE GETTING FORD TO PAY FOR THE REPAIR. LESSON LEARNED: DOCUMENT EVERYTHING AND CONTACT A LAWYER BEFORE THE WARRANTY EXPIRES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161562June 27, 2006
POWER TRAIN
SUBMISSION REGARDING LONG OUTSTANDING ISSUE WITH HIS 2003 FORD ESCAPE PURCHASED ON DECEMBER 30, 2002. *TS ***NAR*** THE VEHICLE HAS EXHIBITED TRANSMISSION SINCE THE DATE OF PURCHASE. THE VEHICLE HAS BEEN TAKEN TO THE DEALER 15 TIMES BUT THEY HAVE BEEN UNABLE TO CORRECT THE PROBLEM. THE TRANSMISSION STOPPED SHIFTING AT 35 MPH, LOST POWER THEN OVERHEATED AFTER DRIVING DISTANCES OF ABOUT 10 MILES (CITY DRIVING). BUT WHEN THE VEHICLE WAS DRIVEN THROUGH PUDDLES OF WATER THE PROBLEM WOULD DIMINISH AND THE TRANSMISSION WOULD SHIFT NORMALLY AND POWER WOULD BE RESTORED. DURING THE CONSUMERS LAST VISIT TO THE DEALER HE WAS TOLD THAT THERE WAS NOTHING ELSE THEY COULD DO. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160154June 19, 2006
VEHICLE SPEED CONTROL
INTERMITTENT PROBLEM: WHEN BRAKES ARE APPLIED THE ENGINE SPEEDS UP REQUIRING EXCESS PRESSURE TO ENGAGE BRAKES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160036June 16, 2006
AIR BAGS:FRONTAL, SEAT BELTS:FRONT
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE HAD A COLLISION WITH ANOTHER VEHICLE. THE AIRBAGS DID NOT DEPLOY. THE SEAT BELTS WERE WORN HOWEVER THE CONTACT WAS INJURED WITH A STERNUM FRACTURE. A POLICE REPORT WAS FILED AT THE SCENE OF THE ACCIDENT. THE FIRE DEPARTMENT EVACUATED THE DRIVER TO THE NEAREST HOSPITAL. THE VEHICLE WAS TAKEN TO A BODY SHOP BUT THEY WERE NOT ABLE TO DETERMINE WHY THE AIRBAGS AND SEAT BELTS FAILURE OCCURRED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10158861June 2, 2006
CHILD SEAT:SHIELD ASSEMBLY
DT*: THE CONTACT STATED BOTH SIDES OF THE OVERHEAD SHIELD SEPARATED FROM THE CHILD SAFETY SEAT. THIS IS A COSCO TOURIVA MANUFACTURED JUNE 23, 2005. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157705May 17, 2006
VEHICLE SPEED CONTROL:CABLES, VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED WHILE DRIVING 40MPH, THE ENGINE REVVED AT AN ELEVATED RATE AND THE VEHICLE LURCHED FORWARD WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY THE DEALER. A NHTSA RECALL, #04V574000 WAS PERFORMED ON THE VEHICLE CONCERNING, THE VEHICLE SPEED CONTROL HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE DEALERSHIP PERFORMED A SECOND REPAIR WITH CHARGE UNDER THE RECALL, ADDITIONALLY THE THROTTLE AND THROTTLE BODY ASSEMBLY WAS REPLACED. AFTERWARDS, THE ENGINE REVVING AND LURCHING PERSISTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155817April 21, 2006
VEHICLE SPEED CONTROL:CABLES
THE CRUISE CONTROL CABLE BECAME DISCONNECTED FROM THE THROTTLE LINKAGE AND JAMMED IN THE THROTTLE. THIS CAUSED THE VEHICLE TO ACCELERATE UNCONTROLLABLE. WAS LUCKILY ABLE TO GET OUT OF TRAFFIC AND INTO A PARKING LOT WITHOUT CAUSING ANY DAMAGE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153319March 21, 2006
VEHICLE SPEED CONTROL:CABLES
1.) CAR WAS REVVING UP DURING IDLING AND SHIFTING OF THE MANUAL TRANSMISSION. 2.) PER DEALERSHIP, THE ACCELERATOR CABLE HAD TO BE REPLACED DUE TO A MALFUNCTION. SEE NHTSA # 04V574000 AND FORD RECALL #04S25 3.) DEALERSHIP HAS TO REPLACE THE ACCELERATOR CABLE BUT REFUSES TO ACKNOWLEDGE MECHANICAL MALFUNCTION AND RECALL. RECALL WAS ONLY FOR V6 SUVS WHILE WE HAVE A V4 MANUAL TRANSMISSION EVEN THOUGH THE PART IS THE SAME ONE THAT IS MALFUNCTIONING IN THE V6 MODELS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152275March 9, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
WINDING NOISE FROM UNDER THE CAR. AT 40 MPH TRANSMISSION LOST POWER. TRANSMISSION BLEW DRIVE GEAR NEEDS TO BE COMPLETELY REBUILT. ONLY 27 DAYS OUT OF WARRANTY, ONLY 26,324 MILES ON THE CAR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151832March 5, 2006
AIR BAGS
THE AIR BAG LIGHT IS ON 98% OF THE TIME. I TOOK IT TO A FORD DEALER AND THEY SAID THAT THIS IS A FORD PROBLEM, THAT FORD IS WORKING ON IT AND THAT THERE IS NOTHING THAT CAN BE DONE TO CORRECT THE PROBLEM. THEY STATED THAT THE AIR BAGS WILL NOT FUNCTION WHEN THE AIR BAG LIGHT IS ON. ON A RARE OCCASION THE LIGHT WILL GO OUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151205February 25, 2006
AIR BAGS
AIR BAG LIGHT WOULD SPORADICALLY COME ON. THE VEHICLE WAS TAKEN TO THE DEALER. THE PROBLEM WAS FOUND IN THE FRONT SEAT BELT BUCKLES, THE SENSORS AND WIRES THAT HELP DEPLOY THE AIR BAGS WERE DEFECTIVE. N CASE OF AN ACCIDENT THE AIR BAGS WOULD HAVE NOT DEPLOYED. THE DEALER REPAIRED ALL THE SEAT BELT BUCKLES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144673December 7, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
THE CRUISE CONTROL SWITCH STOPPED WORKING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143851November 28, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
DT:THE CONTACT STATES THE AIR BAG LIGHT CAME ON INTERMITTENTLY. THE LIGHT CAN CAME ON AT ANY TIME WHILE THE VEHICLE WAS BEING DRIVEN. ONCE THE LIGHT WAS ON IT STAYED ON UNTIL THE VEHICLE WAS NO LONGER IN USE. THE VEHICLE WAS TAKEN TO THE DEALER ,AND THEY COULD NOT DUPLICATE THE PROBLEM, THEREFORE , THE VEHICLE HAS NOT BEEN REPAIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142311November 9, 2005
VEHICLE SPEED CONTROL
DT: THE CONTACT STATED AT 55 MPH VEHICLE STALLED. THE VEHICLE WOULD TURN ON IMMEDIATELY AFTER AT FIRST. THEN, THE ACCELERATOR WOULD HAVE TO BE PRESSED FOR THE VEHICLE TO START. THE VEHICLE WAS TAKEN TO A MECHANIC AND MULTIPLE COMPONENTS WERE REPLACED, BUT THE PROBLEM WAS NOT FIXED UNTIL THE THROTTLE WAS REPLACED. THERE HAVE BEEN NO MORE PROBLEMS SINCE THEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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