Ford Escape Complaints (2001)

996 consumer complaints on file.

#10221289March 15, 2008
STRUCTURE:BODY:TAILGATE
PAINT FLAKING OFF ON REAR DOOR ON LEFT AND RIGHT SIDES BY GLASS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220186March 5, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
TL*THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT THE MASTER CYLINDER WAS LEAKING INTO THE BOOSTER. THE VEHICLE MADE A HISSING NOISE COMING FROM THE BRAKES AND THERE WAS A RAPID LOSS OF BRAKE FLUID. SHE ALSO STATED THAT BRAKING BECAME DIFFICULT. THE CONTACT NOTICED THAT THE BRAKE LIGHT REMAINED ILLUMINATED FOR SIX MONTHS, DIMMED FOR A COUPLE OF DAYS, BUT THEN ILLUMINATED AGAIN. WHEN SHE TOOK THE VEHICLE TO THE DEALER FOR NHTSA CAMPAIGN ID NUMBER 07V156000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE), THE DEALER STATED THAT THE MASTER CYLINDER AND BOOSTER (BECAUSE OF THE LEAK) ALSO NEEDED TO BE REPLACED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 142,129 AND FAILURE MILEAGE WAS 130,080.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217068February 6, 2008
STRUCTURE, SUSPENSION, SEAT BELTS:REAR/OTHER
IN NOV. OF 2006, I TOOK MY 2001 FORD ESCAPE TO THE DEALERSHIP BECAUSE MY RIGHT REAR PASSENGER SEATBELT WAS TWISTING AND WAS NOT RETRACTING. MY CHILD'S BOOSTER SEAT WAS HELD WITH THIS BELT AND WAS NOT WORKING. THE DEALERSHIP TOLD ME THAT DUE TO A FLAW, CONDENSATION WAS ABLE TO GET INSIDE AND THAT IT HAD CAUSED AN INTERNAL SPRING TO RUST AND BREAK. THEY TOLD ME THAT IN 2002 + MODELS, IT WAS REDESIGNED AND THAT COIL OR SPRING IS NOW PROTECTED WITH A PROTECTIVE COVERING. I CALLED FORD MOTOR CORP AND THEY COVERED THE REPAIR AND I HAD TO PAY A $75.00 DEDUCTIBLE. NOW 13 MONTHS LATER, THE SAME PROBLEM HAD RE- OCCURRED. THIS TIME FORD MOTOR CORP. SAYS THEY WILL NOT COVER IT BECAUSE MY VEHICLE IS OUT OF WARRANTY. I AGAIN REMINDED THEM THAT THIS FAULTY SEATBELT IS BEING USED TO SECURE MY SEVEN YEAR OLD DAUGHTER'S BOOSTER SEAT AND IT TERRIFIES ME TO THINK OF WHAT COULD HAVE HAPPENED TO HER IF I WAS IN A SERIOUS COLLISION. FORD DID HAVE A SAFETY SEATBELT RECALL ON A FRONT SEATBELT LATCH AND I COMPLIED AND I THINK THAT WAS IN 2004. I BELIEVE THAT THIS PROBLEM HAS THE PROPENSITY TO LEAD TO A SERIOUS INJURY IF IT IS NOT RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213601January 3, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FLUID
TL*THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT BRAKE FLUID LEAKED AROUND THE MASTER CYLINDER, WHICH CAUSED THE BRAKE LIGHTS TO ILLUMINATE. THE MANUFACTURER SENT A MEMO TO VEHICLE OWNERS STATING TO PURCHASE A REPLACEMENT CAP. THE CURRENT MILEAGE WAS 78,190 AND FAILURE MILEAGE WAS 40,000. THE VEHICLE PURCHASE DATE WAS UNAVAILABLE. UPDATED 01-29-08. *KB THE CONSUMER STATED BOUGHT A NEW CAP AT THE COST OF $17.61. UPDATED 01/29/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213341January 1, 2008
ENGINE AND ENGINE COOLING
I HAVE HAD BRAKE LIQUID LEAKING FROM THE ENGINE CONTAINER SINCE I PURCHASED THE CAR AROUND 2001. I NOTIFIED THE DEALERSHIP AND THE FIRST TIME THEY SAID THE CAP MALFUNCTIONED AND THEY REPLACED THE CAP, THE SECOND TIME THEY SAID I OVERFILLED THE CONTAINER BUT IT NEVER STOPPED AND TO THIS DAY THE CONTAINER LEAKS. I ALSO HAVE HAD THE CAR STALL ON SEVERAL OCCASIONS. I THOUGHT THIS TO BE JUST A FREAK ACCIDENT UNTIL I READ THESE POSTINGS AND IT APPEARS THE PROBLEM IS WIDE SPREAD. ONE TIME IT STALLED WHILE DRIVING ON INTERSTATE 81 AT A HIGH RATE OF SPEED, I THOUGHT I WAS GOING TO WRECK BUT MANAGED TO PULL OVER WITH OUT AN ACCIDENT. NOW MY CAR HAS A HARD TIME STARTING FOR NO REASON. AT FIRST I HAD THE BATTERY REPLACED, BUT THE PROBLEM JUST GOT WORSE. NOW I SOMETIMES SPEND 20 MIN TRYING TO START THE CAR, WHEN IT FINALLY STARTS, IT STALLS AND WHEN ITS FINISHED STALLING, IT ACCELERATES ON ITS OWN AND STAYS THAT WAY FOR SEVERAL MIN. UNTIL NOW I JUST THOUGHT THESE WERE RARE OCCURRENCES BUT NOW I DON'T THINK THEY ARE. I BELIEVE THEY ARE ALL SAFETY PROBLEMS AND NOT ONCE WAS I NOTIFIED OF ANY RECALL TO FIX. MY COOLANT LIGHT CAME ON OVER 8 MONTHS AGO AND IS STILL ON DESPITE HAVING IT CHECKED AND NO PROBLEM WAS FOUND.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211045December 6, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
I HAVE HAD INTERMITTENT INSTALLING SINCE 2003. RECALL 04S13 WAS FOR THE POWERTRAIN CONTROL MODULE. TOOK MY VEHICLE IN FOR THE RECALL AND STILL TODAY 12/6/07, I AM HAVING THE SAME PROBLEM. MY CAR WILL STALL IN PARKING LOTS, DRIVE THRU'S, AT TRAFFIC LIGHTS, AND IN TRAFFIC WHEN COASTING. WHEN I AM FINALLY INVOLVED IN AN ACCIDENT, I WILL BE SUING FORD FOR FAILURE TO MEET MY NEEDS WITH THIS COMPLAINT. THE DEALERS SAY I HAVE TO BRING IT IN WHEN IT HAPPENS. I CAN'T MAKE IT HAPPEN AND IT DOESN'T HAPPEN CONSISTENT TO MEET THIS "REQUIREMENT." I WILL NOT BUY ANOTHER FORD AS A RESULT OF THEIR LACK OF CONCERN FOR MY SAFETY OR LACK OF CONCERN THAT THEIR PRODUCT IS A GOOD PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206602October 23, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DOOR HANDLE ON OCCASION GETS STUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206459October 21, 2007
AIR BAGS
THIS PROBLEM OCCURRED MORE THAN 3 TIMES. THE FIRST DATE WAS 11-12-2003. THE AIR BAG LIGHT CONTINUED TO STAY ON. THE CONSEQUENCE OF THIS IS THAT WE ARE NOT SURE WHEN THE BAG WILL DEPLOY OR NOT. DEALER TRACED AND FOUND OPEN CIRCUIT, CONNECTOR NOT SEATED. RESECURED AND SYSTEM PASSED. THIS WAS THE FIRST OCCURRENCE. THE VEHICLE WAS RETURNED TO THIS DEALERSHIP UP TO FOUR TIMES FOR THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206277October 19, 2007
LATCHES/LOCKS/LINKAGES
DRIVER'S SIDE OUTSIDE DOOR HANDLE FAILS TO WORK. UPON DISASSEMBLY, WE FOUND THAT THE PART THAT CONNECTED THE HANDLE MECHANISM TO THE LOCK MECHANISM WAS A FLIMSY THIN METAL WASHER, WHICH HAD BROKE IN HALF. THIS COMPONENT IS DEFINITELY SUBSTANDARD FOR THE CONSTANT USE IT GETS. UPON CONFERRING WITH OTHER 2001 ESCAPE OWNERS AT ESCAPE-CENTRAL.COM (TECH. TIPS ), NOT ONLY DOES THIS PART FAIL, BUT THE SAME PART ON THE INTERIOR DOOR EVENTUALLY FAILS TOO, THUS YOU CANNOT OPEN THE DOOR FROM EITHER THE OUTSIDE OR INSIDE.' THE PASSENGER SIDE DOOR ALSO HAS THIS PROBLEM AS POSTED BY OTHER OWNERS. THIS CREATES THE POSSIBLILTY OF BEING TRAPPED INSIDE DURING AN EMERGENCY SITUATION, SUCH AS A FIRE, ACCIDENT, ETC. THESE CARS SHOULD BE RECALLED AND FORD SHOULD FIX THIS PROBLEM WITH A MORE SUBSTANTIAL PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205703October 15, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL*THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL. WHEN ATTEMPTING TO STOP SUDDENLY, THE VEHICLE WOULD BE VERY DIFFICULT TO STOP. HE STATED THAT THE VEHICLE SPUN AROUND ONCE WHILE ATTEMPTING TO STOP. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPAIRED THE VEHICLE UNDER RECALL NUMBER 07V156000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE). APPROXIMATELY TWO DAYS LATER, THE CONTACT NOTICED THAT THE BRAKES WERE STILL NOT WORKING PROPERLY. HE RETURNED TO THE DEALER AND THEY WOULD NOT RE-INSPECT THE VEHICLE, HOWEVER, THEY STATED THAT THEY WOULD MAKE A REPAIR THAT WAS IDENTICAL TO THE PREVIOUS REPAIR. THE FAILURE MILEAGE WAS 55,000 AND CURRENT MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204244September 27, 2007
POWER TRAIN:MANUAL TRANSMISSION
TL*THE CONTACT OWNS A 2001 FORD ESCAPE. WHILE DRIVING 10 MPH, THE VEHICLE STALLED INTERMITTENTLY WHEN THE CLUTCH WAS DEPRESSED. THE MECHANIC WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE MANUFACTURER STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V165000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)). THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 110,000 AND CURRENT MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204009September 24, 2007
ENGINE AND ENGINE COOLING:ENGINE
OIL COOLER FAILED, OIL WAS BURNT OFF WITH NO CHECK OIL LIGHT OR ENGINE NOTICE AND ENGINE FAILURE OCCURRED. ENGINE THREW A ROD AND THE ENGINE NEEDED REPLACEMENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203197September 17, 2007
AIR BAGS
TL*THE CONTACT OWNS A 2001 FORD ESCAPE. WHILE DRIVING 50 MPH, ANOTHER VEHICLE REAR ENDED THE CONTACT'S VEHICLE. THE CONTACT THEN CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED A WHIPLASH. AS OF SEPTEMBER 17, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER STATED THAT THE AIR BAGS WERE DESIGNED TO DEPLOY IN CERTAIN CONDITIONS AND BECAUSE THEY DID NOT, DOES NOT NECESSARILY INDICATE A FAILURE. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 85,000 AND CURRENT MILEAGE WAS 100,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10201792September 4, 2007
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
TL*THE CONTACT OWNS A 2001 FORD ESCAPE. WHILE ATTEMPTING TO ACCELERATE FROM A STOP AT 8 MPH, THE TRANSMISSION AND STEERING WHEEL BEGAN TO SHAKE. THE SHAKING CONTINUED FOR FIVE MILES UNTIL THE CONTACT SMELLED BURNING RUBBER AND PULLED THE VEHICLE OVER. SHE TOOK THE VEHICLE TO THE MECHANIC AND THEY STATED THAT THE CAUSE OF FAILURE WAS THE TRANSMISSION. THE CURRENT AND FAILURE MILEAGES WERE 68,308. THE CONSUMER STATED WANTS TO BE REIMBURSED FOR REPAIRS. UPDATED 09/18/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200473August 22, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL*THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT TOOK HER VEHICLE TO THE DEALER BECAUSE THE ABS AND BRAKE LIGHTS WERE ILLUMINATED. THE DEALER STATED THAT THE VEHICLE WAS SAFE TO DRIVE UNTIL THE END OF THE WEEK. THE VEHICLE CAUGHT FIRE THAT SAME NIGHT. THE CONTACT STATED THAT FLAMES ROSE AT LEAST 20 FEET HIGH. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE FRONT END UNDERNEATH THE HOOD WAS COMPLETELY BURNT AND THE ENGINE FELL TO THE GROUND. THE VEHICLE SUSTAINED MAJOR DAMAGE. THE INSURANCE COMPANY AND FORD WILL INSPECT THE VEHICLE. THE VEHICLE IS INCLUDED IN NHTSA RECALL NUMBER 07V156000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE ). THE CURRENT AND FAILURE MILEAGES WERE 79,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10197759July 29, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
BRAKE PROBLEM INVOVING ABS SENSOR RING ON FRONT WHEELS. THIS WHEEL RING LITERALLY CRACKED CAUSING THE ABS LIGHT TO COME ON AND THE BRAKE PEDAL HAD TO BE PRESSED TO THE FLOOR TO OPERATE THE BRAKES. THE RING WAS "EPOXYED" BACK TOGETHER BY MY MECHANIC, BUT NOW THE BRAKES ON OCCASION MAKE A "CLUNKING" NOISE AND YOU CAN FEEL THE VIBRATION IN THE PEDAL. SEEMS LIKE SOMETHING IS NOT ENGAGING PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197570July 26, 2007
TIRES:SIDEWALL
I WAS TRAVELING NORTHBOUND ON THE 215 FREEWAY AT ABOUT 70 TO 75 MPH IN THE #1 LANE WHEN I HEARD NOISES I RECOGNIZED FROM MY PAST AS TIRE TREAD COMING LOSE FROM THE TIRE IT SELF. I IMMEDIATELY BEGAN TO MANEUVER MY VEHICLE TO THE RIGHT SHOULDER. AS GOD WOULD HAVE THERE WAS A BREAK IN TRAFFIC THAT ALLOWED ME TO DO SO. AFTER THE ROADSIDE SERVICE (AAA) ARRIVED TO CHANGE THE DAMAGED TIRE WITH THE SPARE I WAS SHOCKED TO SEE THAT THE DAMAGED TIRE WAS DAMAGED ONLY TO THE OUTSIDE WALL OF THE TIRE. WHICH APPEARED TO HAVE JUST COME LOSE. I AM THANKFUL THERE WAS NO ACCIDENT CAUSED BUT I DO WANT TO FILE THIS COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196164July 12, 2007
AIR BAGS:FRONTAL, SEAT BELTS:FRONT
I WAS WRITING THIS FOR MY SISTER WHO IS NO LONGER HERE. SHE DROVE A 2001 FORD ESCAPE GOING 60 MPH DOWN THE HIGHWAY. THE PEOPLE IN FRONT OF HER STOPPED AND SHE REAR ENDED THEM. HER CAR FLIPPED SEVERAL TIMES AND SHE WAS EJECTED. ALTHOUGH THE STATE TROOPERS SAID SHE WASN'T WEARING HER SEAT BELT SHE CLEARLY HAD A 2" BY 4" ABRASION ON HER LEFT SHOULDER EXACTLY THE SIZE AND LOCATION THAT HER SEAT BELT WOULD HAVE BEEN. THE SUV WAS COMPLETELY DESTROYED, NOT A PANEL ON IT WASN'T SMASHED - AND YET THE AIRBAGS DIDN'T GO OFF. IT WAS SO BAD THAT I WENT BY THE ACCIDENT AND DIDN'T EVEN RECOGNIZE THE CAR UNTIL A POLICE OFFICER CALLED OUR HOUSE AND TOLD US ABOUT THE ACCIDENT AND LOCATION. MY SISTER WAS 22 YEARS OLD WITH A HUSBAND AND A DAUGHTER AND NOW SHE IS NO LONGER HERE. I REALIZE THERE HAS BEEN A RECALL ON THE SEAT BELT, WE GOT A LETTER 2 MONTHS AFTER THE ACCIDENT EVEN THOUGH THE RECALL WAS 2 YEARS BEFORE. SOMETHING NEEDS TO BE DONE ABOUT THE AIRBAGS THOUGH. R.I.P. AMANDA WHITMORE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10195396July 5, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT ATTEMPTED TO START THE VEHICLE, BUT IT FAILED TO START. SHE MADE ONE MORE ATTEMPT AND THE VEHICLE SHUT OFF COMPLETELY. THE CONTACT PLACED THE VEHICLE IN NEUTRAL AND THE VEHICLE STARTED. WHEN SHE APPROACHED A STOP SIGN AT 5 MPH, THE VEHICLE BEGAN TO STALL. THE CURRENT AND FAILURE MILEAGES WERE 48,250.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194725June 27, 2007
AIR BAGS:FRONTAL, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, STEERING:LINKAGES
WE NOTICED A HISSING NOISE,TOOK IT TO DEALER,WAS TOLD BRAKE BOOSTER,MASTER CYLINDER,LEFT STABILIZER LINK ASSY,AND PRE-TENSIONER CONNECTORS ON AIR BAG ALL NEED REPLACED. CAN NOT AFFORD TO REPLACE PRE-TENSIONER CONNECTORS. SEEMS UNUSUAL TO ME THAT ALL WOULD GO OUT ALL OF A SUDDEN,ESPECIALLY BOTH THE BOOSTER AND MASTER CYLINDER. TO MY KNOWLEDGE WE DID NOTHING TO CONTRIBUTE TO THE PROBS. I MAY BE HARD TO REACH,AS I AM STAYING WITH MY FATHER IN HERMANN WHILE HE UNDERGOES CANCER TREATMENTS,BUT,MY WIFE CAN BE REACHED AT THE EVENING PHONE # LISTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Escape