Ford Escape Complaints (2001)

996 consumer complaints on file.

#10438929December 7, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL REMAINED STUCK TO THE FLOORBOARD AFTER HER FOOT WAS REMOVED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, NOR WAS THE VEHICLE DIAGNOSED OR REPAIRED. THE CURRENT MILEAGE WAS 130,000 AND THE FAILURE MILEAGE WAS 99,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434080November 3, 2011
VEHICLE SPEED CONTROL, AIR BAGS
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH APPROACHING A STOP SIGNAL AND WHEN DRIVING FROM THE COMPLETE STOP THE VEHICLE UNEXPECTEDLY ACCELERATED UP TO 58 MPH AND CRASHED INTO A NEARBY UTILITY POLE. THE CONTACT SUSTAINED SEVERE INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. IN ADDITION, THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A SAVAGE FACILITY AND DECLARED AS DESTROYED. THE CONTACT PLANNED TO NOTIFY THE MANUFACTURER OF THE UNINTENDED ACCELERATION. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 00V210001 (VEHICLE SPEED CONTROL); HOWEVER THE CONTACT DID RECEIVE A RECALL NOTIFICATION. THE APPROXIMATE FAILURE WAS 137,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10430214October 14, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT UPON STARTING THE VEHICLE IN RAINY CONDITIONS, SHE NOTICED THAT THE WINDSHIELD WIPERS WOULD NOT FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT A PLASTIC PIECE WITHIN THE WINDSHIELD WIPER'S MOTOR ASSEMBLY FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 00V387002 (VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428120October 1, 2011
SERVICE BRAKES, HYDRAULIC
2001 FORD ESCAPE FELT LIKE ABS WAS KICKING IN ON ICE. FELT PUMPING IN PEDAL AND POOR BRAKING. THIS HAS HAPPENED SEVERAL TIMES IN PAST 2 WEEKS. SEEM TO HAPPEN MOST AT SPEEDS OF 30-60 MPH. ALMOST REENDED ANOTHER VEHICLE. CAR WAS PURCHASED 9/6/2011. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420104August 19, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THE VEHICLE CAUGHT FIRE WHILE PARKED IN THE GARAGE. THE FIRE WAS LOCATED ON THE WIRING HARNESS NEAR THE BRAKE RESERVOIR. THE VEHICLE WAS NOT DESTROYED. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THE ABS MODULE CAUSED THE FIRE. THE CONTACT ALSO FOUND OUT PRIOR TO THE FIRE A RECALL REMEDY WAS PERFORMED ON THE VEHICLE IN NOVEMBER 2008, UNDER NHTSA CAMPAIGN ID NUMBER:07V156000(SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE). THE MANUFACTURER WAS NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE 173,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10414764July 22, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WOULD ONLY SHIFT INTO DRIVE AND WOULD NOT SHIFT INTO PARK OR REVERSE. THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION SWITCH WHEN THE FAILURE RECURRED. THE VEHICLE WAS NEITHER INSPECTED NOR REPAIRED FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 113,319.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413932July 21, 2011
VISIBILITY:GLASS, SIDE/REAR
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT THE GLASS ON THE REAR DOOR SHATTERED WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE MANUFACTURER WOULD REPLACE THE GLASS. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 2,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411491July 8, 2011
LATCHES/LOCKS/LINKAGES
OPENED DOORS TO MANY TIMES FROM OUTSIDE OF VEHICLE. BOTH DRIVERS SIDE AND PASSENGER SIDE FRONT DOORS WILL NOT ENGAGE WHEN HANDLES ARE PULLED UPWARD WHICH BEFORE THE MECHANISM FAILED ALLOWED ENTRY TO THE VEHICLE. NOW WHEN HANDLES ARE ACTIVATED NEITHER DOOR OPERATES AS IT SHOULD. IN OTHER WORDS THE DOORS WILL NOT OPEN. AND YES, THE DOORS ARE UNLOCKED AND STILL WILL NOT OPEN. THIS OCCURS ON EACH AND EVERY ENTRY IS TRIED. OR EVERYTIME I TRY TO GET IN THE VEHICLE. THE CONSEQUENCES ARE ENTRY HAS TO BE MADE BY STICKING MY ARM THROUGH A WINDOW THAT IS DOWN AND ENGAGING THE INSIDE DOOR HANDLE TO OPEN THE DOOR. I CAN NOT AFFORD TO MAKE REPAIRS ON A ITEM THAT SHOULD PERFORM REGARDLESS OF AGE BUT IS PROPERLY MAINTAINED. DOORS ARE A SAFETY FEATURE WITHOUT PROPERLY WORKING DOORS THERE IS AN ACCIDENT WAITING TO HAPPEN. I CALLED THE 18003923673 SPOKE TO [XXX] AND HE TRANSFERRED ME TO FORD CREDIT, I THINK HE THOUGHT IT WAS TIME TO FINANCE A NEW FORD. BUT IF THEY WOULD FIX AND ENGINEER THESE DOORS/COMPONENTS CORRECTLY I WOULDN'T BE WRITING THIS COMPLAINT.THANKS FOR NOTHING [XXX] FROM FORD. THIS IN MY MIND IS ONE OF THOSE HIDDEN FIX-IT PROBLEMS THAT PUTS MONEY IN FORDS POCKET AND TAKES IT FROM MINE. THE FORD SERVICE PEOPLE AT MY FORD DEALER I CALLED BEFORE THIS COMPLAINT, DIDN'T HAVE THE FOGGIEST IDEA OF ANY 2001 FORD ESCAPE DOOR PROBLEMS. YEA, RIGHT GUYS. THIS IS A SAFETY PROBLEM PURE AND SIMPLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409170June 28, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE LOOKED UNDERNEATH THE HOOD AND NOTICED THE THROTTLE BODY WAS CRACKED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 00V210001 (VEHICLE SPEED CONTROL). THE CONTACT WAS ALSO INFORMED HE WOULD NOT BE ABLE TO OBTAIN THE REPLACEMENT PARTS UNLESS THE VEHICLE WAS INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402616May 24, 2011
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
IGNITION COILS DEFECT- CAUSING ENGINE TO STALL AND GAS PEDAL SOMETIMES GETS HARD TO ACCELERATE CAUSING THE VEHICLE NOT TO MOVE. WHILE DRIVING VEHICLE ACCELERATES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398680May 2, 2011
STRUCTURE:FRAME AND MEMBERS
BOUGHT MY VEHICLE IN JANUARY OF 2010, COMPLAINED OF NOISE IN FRONT END, HAD IT TO THE DEALERSHIP THAT I PURCHASED IT FROM TWO DIFFERENT TIMES FOR THIS ISSUE, AND WITHIN 5 MONTHS, THE FRAME BUSTED THROUGH IN FRONT ON PASSENGER SIDE. THE VEHICLE ONLY HAS 82,000 MILES ON IT AND MY MAJOR COMPLAINT IS THAT IT WAS IN THE GARAGE AND THEY INSPECTED THE NOISE CHANGED PARTS ON THAT SIDE AND THERE WAS ABSOLUTELY NO MENTION OF THE FRAME BEING COMPROMISED, AND THERE IS NO WAY THEY SHOULD NOT HAVE SEEN THAT THERE IS A COMPLETE BREAK IN THE FRAME . EVERY MECHANIC I CALLED CANT BELIEVE IT. NOW I HAVE A VEHICLE THAT IS TOTALED AND THREE YEARS TO PAY ON IT. I ALSO HAD A YEARLY INSPECTION JUST TWO MONTHS PREVIOUSLY. IS THERE A RECALL ON THE FRAME OF THIS TYPE OF VEHICLE? I AM FORTUNATE THAT THE FRAME BUSTED WHILE MY DAUGHTER WAS MAKING A TURN AND NOT DRIVING 55MPH AS SHE WAS JUST PREVIOUSLY OR WITH MY BEAUTIFUL 2 GRANDCHILDREN IN THE VEHICLE. I BELIEVE SHE ESCAPED DEATH. THIS VEHICLE IS MY PRIMARY VEHICLE OF WHICH I DRIVE MY GRANDCHILDREN AND OTHERS CHILDREN TO GAMES. THIS COULD HAVE BEEN A DEVASTATING OUTCOME. I APPRECIATE YOU LOOKING INTO THE FRAME WORK AND CONDUCT OF THE DEALERSHIP FOR THIS 2001 FORD ESCAPE WITH ONLY 80,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396835April 19, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN THE ABS AND BRAKE WARNING LIGHTS ILLUMINATED. IN ADDITION, THE CONTACT NOTICED AN UNUSUAL ODOR COMING FROM UNDER THE HOOD. THE FAILURE WAS ONGOING FOR ONE MONTH. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER FOR THE FAILURE. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 07V156000 (SERVICE BRAKES, HYDRAULIC:ANTI LOCK:CONTROL UNIT/MODULE) BUT WAS ADVISED THAT HIS VEHICLE WAS NOT PART OF THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 122,300 AND THE CURRENT MILEAGE WAS 123,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392825March 24, 2011
AIR BAGS
THE AIR BAG LIGHT WILL COME ON AND FLASH 3 TIMES AND THEN A FRLEW MORE TIMES. IT WILL STAY ON, FLASH AND GO OFF AND REPETE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380815February 5, 2011
ELECTRICAL SYSTEM
VEHICLE WILL STALL WHILE DRIVING AT HIGH SPEEDS, CAUSING POWER STEERING AND BREAKS TO STOP WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380178February 4, 2011
ENGINE AND ENGINE COOLING
MY 2001 FORD ESCAPE 3.0L V6, HAS AN ENGINE STALLING PROBLEM, AND AN REALLY BAD EMISIONS SYSTEM FAILURE. THE EXHAUST FUMES HAVE BEEN BACKING UP INTO THE VEHICLE FOR A LONG TIME NOW. MY HAIR FELL OUT, AND NO ONE SEEMS TO CARE. I CONTACTED A FORD DEALERSHIP, BECAUSE I RECEIVED A LETTER STATING THAT UNDER THE STATE AND FEDERAL EMISSIONS WARRANTY, SOME COMPONENTS NEEDED TO BE CHANGED. HOWEVER THE DEALER WON'T HONOR IT, BECAUSE THE VEHICLE HAS OVER 80,000 MILES. I BOUGHT THE CAR USED AT 60,000 MILES. I AM NOT SURE IF THE ENGINE STALLING HAS CAUSED THE EMISSIONS SYSTEM TO FAIL OR THE EMISSIONS SYSTEM FAILURE HAS CAUSED THE ENGINE STALLING.THIS HAS HAPPENED TO MY VEHICLE 3 TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379340January 27, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
THE AUTOMATIC TRANSMISSION ON MY 2001 FORD ESCAPE V6 XLT SUDDENLY DOWNSHIFTED INTO SECOND GEAR WHILE DRIVING ON THE FREEWAY AT 65 MPH. I EXITED AT THE FIRST AVAILABLE EXIT, AND DROVE THE VEHICLE BACK HOME IN SECOND GEAR. PRIOR TO THE FAILURE, THE TRANSMISSION EXHIBITED NO SIGNS OR SYMPTOMS OF ANYTHING BEING WRONG WITH IT. AT PRESENT, SECOND GEAR IS THE ONLY GEAR THAT STILL WORKS IN THE TRANSMISSION. IT NOW SITS INOPERABLE IN MY DRIVEWAY BECAUSE I DON'T HAVE THE $3000-$4000 REQUIRED TO GET IT FIXED. AFTER MUCH INTERNET RESEARCH, I'VE FOUND THAT TRANSMISSION FAILURES IN THIS VEHICLE AND LATER YEARS OF THE SAME MODEL ARE QUITE COMMON, WITH SEVERAL PEOPLE EXPERIENCING MULTIPLE TRANSMISSION FAILURES ON THE SAME VEHICLE. A COMMON CONSENSUS, IS THAT THE FAILURES ARE DUE TO A FOUR CYLINDER TRANSMISSION BEING INSTALLED IN A HIGHER TORQUE AND HORSEPOWER V6 MODEL. FORD MUST BE FORCED TO RECALL THESE VEHICLES AND FIX THE TRANSMISSION PROBLEMS ONCE AND FOR ALL. IT'S REALLY UNFAIR THAT THE CONSUMER IS REQUIRED TO PAY HUGE SUMS OF MONEY TO REPAIR SHOPS TO GET PROBLEMS FIXED THAT SHOULDN'T BE HAPPENING IN THE FIRST PLACE. I'VE WRITTEN TO FORD, AND VISITED THE DEALERSHIP THAT SOLD ME THE VEHICLE AND BOTH ARE UNSYMPATHETIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371795December 20, 2010
LATCHES/LOCKS/LINKAGES, SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING:ENGINE
DOOR LOCKS ARE NOT UNLOCKING PROPERLY. CONTACTED FORD ABOUT PROBLEM AND THEY INFORMED MOE TO PUT GREASE ON IT THIS DID NOT WORK. FORD ESCAPE TRIES TO QUITE WHILE RUNNING. REPLACED HOSES AND PLUGS AND PROBLEMS STILL GOING ON. FORD ESCAPE DOES NOT WANT TO STOP PROPERLY WITH NEW BRAKES OR BRAKES THAT ARE ONLY 10 TO 20 PERCENT WORN. ALSO LEAKS BRAKE FLUID HAVE BEEN UNABLE TO LOCATE LEAK ON ESCAPE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371011December 17, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED IN THE RESIDENCE GARAGE, HE SMELLED AN ODOR OF BURNING WIRES. ALSO, THE CONTACT NOTICED SMOKE EMITTING FROM UNDER THE HOOD AND INTENSE SPARKS FROM THE ABS MODULE AS A RESULT OF THE MELTING WIRING HARNESS. THERE WERE NO FLAMES. THE EMERGENCY BRAKE AND ABS WARNING INDICATORS ILLUMINATED TWO WEEKS PRIOR TO THE FAILURE. THE ABS MODULE WAS DISCONNECTED AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THERE WAS A RECALL 07V156000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK: CONTROL UNIT/MODULE) RELATED TO THE FAILURE; THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10369659December 8, 2010
AIR BAGS
CAR WAS INVOLVED IN A FRONT-END COLLISION AT ABOUT 30-35 MPH IN DEC 2002. AIR BAGS DID NOT DEPLOY. FORD DEALER REPAIRED DAMAGE. AIR BAG LIGHT WOULD FLASH AND STAY ON AT INTERMITTENT TIMES. DEALER CHECKED AND COULD NOT FIND ANY PROBLEMS. RECENTLY THE AIR BAG LIGHT BEGAN TO FLASH, THEN STAY ON CONTINUOUSLY, EVERY TIME VEHICLE WAS STARTED. NOW THE AIR BAG LIGHT DOES NOT COME ON, HOWEVER WE RECEIVE A SERIES OF 5 BEEPS, 5 TIMES, EVERY TIME CAR IS STARTED, AND EVERY 30 MINUTES IF VEHICLE IS RUNNING. TOOK VEHICLE TO DEALER AND WERE TOLD THE INSTRUMENT CLUSTER NEEDS TO BE REPLACED AS WELL AS THE AIRBAG WIRING HARNESS. TOTAL COST = OVER $1100. DEALER WOULD NOT GUARANTEE THIS WOULD SOLVE THE PROBLEM. INTERNET RESEARCH REVEALS WE ARE NOT THE ONLY CONSUMERS WITH THIS PROBLEM. FORD SHOULD BE RESPONSIBLE TO REPAIR ALL ESCAPES SINCE THEY ARE AWARE OF THIS ISSUE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10368704December 2, 2010
SERVICE BRAKES, HYDRAULIC
DURING MY RECENT TRAVEL, MY 2001 FORD ESCAPE HAD A SMALL FIRE BURNING THE ABS WIRING WHILE PARKED IN THE GARAGE. THE ANTI-LOCK CONTROL UNIT/MODULE HAD A RECALL BACK IN 2007, 07S51, AND IN 2008 THE MODULE WAS INSPECTED. I BROUGHT THE CAR INTO THE SAME DEALER THAT DID THE INSPECTION ONCE I REALIZED WHAT HAD RECENTLY HAPPENED TO SEE IF THE RECALL WOULD BE HONORED, REGARDLESS OF THE INSPECTION. I WAS TOLD THAT THE RECALL HAD BEEN TAKEN CARE OF BY THE INSPECTION, AND THERE WAS NOTHING THE DEALER COULD DO, UNLESS THEY SOLD ME A $2,000 PART. I CALLED FORD CUSTOMER RELATIONS TO INFORM THEM OF MY SITUATION, AND RECEIVED THE SAME RESPONSE, "THERE IS NOTHING THAT THEY CAN DO TO HONOR THE RECALL". MY MAIN CONCERN IS MY SAFETY, AND I COULD HAVE BEEN INJURED OR MY HOUSE COULD HAVE CAUGHT FIRE. I AM DISTURBED IN THE RESPONSE BY FORD REGARDING MY SAFETY AND LACK OF ASSISTANCE AT THE CORPORATE LEVEL. I FEEL THAT FORD HAS A RESPONSIBILITY TO ITS CUSTOMERS TO INSURE SAFETY, BUT DID NOT RECEIVE THAT ASSURANCE. REGARDLESS OF THE CAUSE OF THE DAMAGE TO THE ABS WIRING, DUE TO A FAULTY PART MY SAFETY WAS AT HIGH RISK. THIS IS THE FIRST TIME I HAVE HAD ANYTHING MAJOR OCCUR WITH THIS VEHICLE, AND HAVE BEEN FORTUNATE OF THE VEHICLE'S SUPERB PERFORMANCE. I FEEL THAT THE INSPECTION "SOLUTION" OF THE RECALL DID NOT PREVENT THE WIRING TO CATCH FIRE, AND SHOULD HAVE BEEN REPLACED EITHER AT THE TIME OF THE RECALL OR AFTER THE FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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