Ford Ecosport Complaints (2021)

257 consumer complaints on file.

#11677814August 1, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact stated that while her husband was driving approximately 65 MPH, several unknown warning lights illuminated. The driver was able to pull over and stop the vehicle. The driver raised the hood and noticed that the engine compartment was covered with engine oil. The vehicle was towed to a dealer but was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, a local dealer had informed the contact that the parts to do the recall repair were not yet available. The manufacturer was notified of the failure. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675150July 21, 2025
UNKNOWN OR OTHER
Recall is for 25S12 FRONT HALF SHAFT INSPECTION red McCombs completed and passed on June 23 2025 a week later the shaft had been bent Ford is denying paying for the recall because it was initially passed. I’m writing to follow up on an ongoing issue involving my 2021 Ford EcoSport currently at your dealership, Red McCombs Ford. I’ve been without a vehicle for several weeks now, and despite multiple text updates from Adrian, I’ve yet to receive a concrete response or resolution from Ford regarding the recall and repair process. As you are aware, my vehicle was inspected at your service department on June 23, 2025 in relation to Ford Recall 25S12, concerning improper axle half-shaft installation. At that time, I was told the axle was installed correctly. However, by June 30, the vehicle was back at your shop with a bent axle shaft — a serious failure that occurred less than a week after your team cleared it. This raises a critical concern. Given the nature of the recall — where improperly seated axles can cause spline wear, misalignment, or other stress-related damage — it is highly plausible that the damage was either missed during inspection or already underway when the vehicle was deemed compliant. Despite this, I have received no official update from Ford about whether the repair will be covered under the recall. The continued delay, lack of communication, and lack of access to a working vehicle have created a great deal of inconvenience and frustration. At this time, I am requesting the following: A written update on the current status of my vehicle’s repair and Ford’s determination. A copy of the inspection report from 6/23 outlining what was evaluated during the recall check. Confirmation that this issue is being escalated appropriately within Ford if a resolution is still pending. I would appreciate a prompt response so we can move forward in resolving this issue. You may contact me directly by phone or email.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675121July 21, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact stated while driving at an undisclosed speed, the engine seized. No warning lights were illuminated. The vehicle was restarted after several attempts. The vehicle was driven to the residence. The contact stated that the failure had occurred while driving over a bridge. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 11,226. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674234July 17, 2025
POWER TRAIN
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 25V126000(Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672716July 11, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000(Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while the contact's mother was driving at an unknown speed, the vehicle suddenly went into Limp mode. The driver was able to pull to a safe area, was able to restart the vehicle and continue driving. The dealer was informed of the failure and confirmed that the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672521July 10, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000(Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672319July 9, 2025
ELECTRICAL SYSTEM
The contact owned a 2021 Ford EcoSport. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. The contact managed to pull over to the shoulder of the road and the vehicle experience a loss of automotive power. The contact stated that black smoke was leaking from under the hood and the driver-side door would not unlock or unlatch to open. In addition, the contact stated that she managed to exit through the front passenger side door before the vehicle caught on fire. The contact sustained a bruise and scrapes on her left leg however, did not seek medical attention. The local fire department arrived to extinguish the fire. A police report was filed. The vehicle was towed to a local tow lot, where it was deemed a total loss. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 41,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11669518June 26, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668243June 20, 2025
ENGINE
Oil pump tensioner failure still has not fix the recall on my vehicle since 12/23/2023 when it was issued. I had taken my vehicle in today for both recalls Ford only address the Half Shaft recall. But stated parts are not available on the oil pump tensioner. Being waiting for a remedy for year and a half. I can not claim lemon law in California with Ford hiding behind the recall issued. Ford should be forced to buy back vehicle or fix the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667131June 16, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666316June 11, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V9055000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while driving approximately 70 MPH, the vehicle stalled. There was no warning light illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed that the engine had failed, and the failure was related to the recall. The dealer replaced the engine free of charge; however, the contact stated that she was concerned that the failure would reoccur. The vehicle was repaired temporarily. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and denied the request to buy back the vehicle. The failure mileage was approximately 40,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666311June 11, 2025
ENGINE AND ENGINE COOLING, POWER TRAIN
The contact owns a 2021 Ford EcoSport. The contact received notifications of NHTSA Campaign Numbers: 23V905000 (Engine and Engine Cooling) and 25V126000 (Power Train); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that there was a loud thumping sound coming from the drive shaft while the transmission was changing gear. The contact stated that the oil level was checked, and the contact was informed that the engine had low oil pressure. There was no warning light illuminated. The dealer was contacted and stated that the vehicle would not be repaired until the part became defective. The manufacturer was not made aware of the issue. The failure mileage was approximately 71,000. VIN tool confirms parts not available for NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). Parts distribution disconnect for NHTSA Campaign Number: 25V126000 (Power Train).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664643June 3, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664590June 3, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663914May 30, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle jerked abnormally. The vehicle was taken to an independent mechanic; however, the failure was not diagnosed. The contact's grandson, an employee at Pep Boys, informed the contact not to drive the vehicle because the vehicle was unsafe to drive. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 64,300. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663438May 28, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662385May 21, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662083May 20, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661554May 16, 2025
ENGINE, ELECTRICAL SYSTEM
I was exiting the freeway and my engine shut down and was unable to manever the vehicle. Stuck on feeder road, unable to place car in neutral to move car out of the road. Police and passerby have to disconnect transmission in order to move my car out of the road. I had car towed to ford dealership. Ford dealership submitted for recall repair approval twice. Both times denied. Dealership advised car is running but they can not repair anything because Ford will approve repair. When Ford Dealership repair service started to put the car back together they realized bolts were one time use and have to order parts. They have had my car for 5 days and still need to keep it for 3 or 4 more days for the replacement bolts to arrive. My car has not been repaired because Ford won't honor recall because they believe what happened to my car is not recall related. They also stated they don't know why my car lost full power while driving and can't tell me if it will happen again. I do not feel safe driving the car, I feel lucky I was exiting the freeway when it happened, but if I was going full speed on the freeway when I lost power I believe it could have been catastrophic! How can Ford not approve a repair that is a known problem with the vehicle even with the severely of the consequences if the engine fails again. I don't feel safe driving this car, but I don't have a choice because it is the only car I have.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660594May 13, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power. In addition, the contact stated that the vehicle hesitated to accelerate as intended while the accelerator pedal was depressed. The contact stated that the message "Auto START/STOP, Shift to Park then Restart Engine" and "Low Engine Oil Pressure" were displayed in the instrument panel. The local dealer was contacted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Ecosport