Ford Ecosport Complaints (2021)

257 consumer complaints on file.

#11553200November 2, 2023
ENGINE AND ENGINE COOLING, ENGINE
The contact owns a 2021 Ford EcoSport. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The vehicle failed to accelerate above 65 MPH. The check engine warning light and wrench symbol warning were illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the hose and gasket on the turbocharger needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer but was not diagnosed because there was a hole in the engine. The vehicle was not repaired. While driving, the no oil pressure message was displayed. There was oil on the highway. The vehicle was taken to an independent mechanic, who stated that the failure was due to the engine and oil pressure. The manufacturer was not contacted. The failure mileage was approximately 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548991October 9, 2023
ENGINE
Engine failure on a 2021 model had to replace engine with only 66,000 miles on a new car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547781October 2, 2023
ENGINE
The contact owns a 2021 Ford EcoSport. The contact stated while driving approximately 40 MPH, there was an abnormal sound coming from underneath the vehicle like there was metal striking the under carriage. The contact stated no warning light was illuminated. The contact drove the vehicle to an independent mechanic and was informed that the oil pump and turbo charger needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The contact researched online and became aware of an open investigation: PE2301 (Oil Pump Failure). The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540661August 24, 2023
ELECTRICAL SYSTEM
On 7/18/2023, this vehicle was involved in a fatal crash. The vehicle stopped moving and would not proceed forward after stopping major roadway. A motorcycle struck the vehicle from behind and the two occupants were killed. The owner of the vehicle contacted the dealership where she bought it from on 7/1/2023, in which they did not locate the issue. The owner of the vehicle said that the issue has happened numerous times before the crash occurred.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
2
#11540360August 23, 2023
ENGINE
Was driving 40mph and car stalled.no engin light came on A message came up said put car in park and restart.it also happened backing out of my driveway I bought this car 7 months ago.took it to the dealership they test drove it and said it didn't happen. I said it doesn't always but 2 times now.told them to keep it and do diagnosis on it Very dangerous problem.i Haven't heard from them yet They are very busy now.that was 3 days ago.august 21st. They need a recall.hope they don't wait for someone to get injured Florida Daytona beach
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538010August 11, 2023
POWER TRAIN
I started my vehicle and got out to finish loading up my stuff and it slipped out of gear and flew down my mainly flat driveway backwards. My passenger door was open still and my car hit my husband's truck and peeled back the passenger door all the way to the fender. Since the incident , my car will randomly chime warning lights while driving (ex: road hill assist, service brake system, phone volume when my phone wasn't connected ). I took it to the dealership and they done tests, but the conclusion was not based on the truth because they stated I had an aftermarket product plugged in that never shut off but it does after an amount of time and its just a charger/fm transmitter because i cant connect to the car by bluetooth anymore... Luckily no one was behind it or got hurt, but honestly terrified to drive it because it's so unpredictable.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11532993July 18, 2023
SEAT BELTS
The contact owns a 2021 Ford Ecosport. The contact stated that the seat belt on the driver's side of the vehicle failed to extend as needed. The contact stated that the dealer was made aware of the failure but provided no assistance. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531784July 12, 2023
ENGINE
Got in the car to leave work and after driving for 5 minutes the car stalled and showed the oil and check engine light. Took the car to the dealer and was told code P0012 and P0014 were present with metal contamination in oil. This car has been maintained well at the dealer every step of the way since we purchased it. Dealer claims the entire engine needs to be replaced due to a failed oil pump causing bearing failure. This is at 75,000 Miles. Fords standard warranty is 36,000 miles, now I guess we all know why. There is no solution to this other than to RECALL these engines and fix what Ford knew they weren't ready to produce by rushing to put these cars together with faulty products. Seems like they are building cars to last every couple of years, a similar issue happened with our 2017 Escape.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521090May 9, 2023
POWER TRAIN
According to the dealership, the axle seal tore and leaked transmission fluid. No lights, warnings or messages ever appeared in the days leading up to or following the incident. I noticed a mechanical whining sound about 24hrs prior to the incident (what the dealership later explained was transmission pump) however my car still drove normally otherwise. On my way to work, in a busy intersection with a steep hill, I heard a loud mechanical grinding sound when I tried to accelerate. After which, my card jerked backward and started to drive in reverse instead of forward despite being in drive. I was able to break before hitting oncoming cars. Luckily no one was injured by my moving in the wrong direction or suddenly stopping in an intersection. I was scared to drive my car and took it to the dealership the following Monday. They diagnosed the torn axle seal several days later. I have approximately 13,000 miles on this vehicle and have meticulously maintained it at the dealership of purchase.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509365February 27, 2023
ENGINE
The contact owns a 2021 Ford Ecosport. The contact stated that while driving at 55 MPH, the low-pressure oil message appeared on the instrument panel. The contact pulled the vehicle off to the shoulder of the highway and had the vehicle towed to the dealer. Once at the dealer, a diagnostic test was performed and showed that the oil pump and the oil pump belt had malfunctioned, which resulted in engine damage. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 60,539.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506900February 13, 2023
FUEL/PROPULSION SYSTEM, ENGINE
My vehicle has the 4 cylinder (non eco boost) engine. It started having an emissions system fault which has been causing exhaust and fuel fumes to not only be very strong under the hood, but has become very strong inside the cab when the climate control is on. Since this started, my wife and I have been experiencing headaches, extreme lethargy, nausea and agitation that typicality resolves after leaving the windows down or completely leaving the vehicle altogether. Filling the fuel tank causes the vehicle to barely start and fumes become overbearingly noticeable directly after.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505770February 6, 2023
POWER TRAIN
The vehicle locked up and would't move at 10,000 miles. We were lucky that the car was in someone's driveway instead of on the road. The vehicle was new at the time of purchase. I have a relative who is an auto technician and he said that he has experienced this problem with Ford transmissions many times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502261January 17, 2023
SERVICE BRAKES, POWER TRAIN
Upon normal acceleration at a stop light, the car accelerated normally for about 2 seconds and then a loud grinding sound followed and I lost all acceleration in the middle of a busy intersection unexpectedly with cars having to slam their brakes behind me and steer into other oncoming traffic to avoid hitting me. The car was able to slowly cruise through the light however the brakes also stopped working so I could not bring my car to a stop once I was through the light and had to use the emergency brake to stop the car from rolling. Had this same issue occurred while driving my normal route to work in Houston rush hour traffic I could have been killed or killed others in a wreck as I had no control over my vehicle. No warning lights came on. This issue occurred exactly one week after routine scheduled maintenance that I did at the Ford dealership 2000 miles ahead of when the suggested manufacturer maintenance was required. That same dealership refused to diagnose the vehicle any sooner than 6 weeks. It has now been seen at a new dealership and I was told the axel needed to be replaced and there is transmission fluid leaking out of the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493146November 10, 2022
ELECTRICAL SYSTEM
Faulty sensors that appeared to have been fixed with more faulty sensors. The car's sensors result in the car thinking it is in park, locking up the wheel, and losing some of the drive assist and controls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469728June 17, 2022
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2021 Ford Ecosport. The contact stated while driving 65 MPH, the vehicle stalled. The contact stated that a message to shift to park(P) and restart the vehicle was displayed. The contact pulled over and restarted the vehicle however, the failure recurred. The vehicle was taken to the local dealer and was test-driven. Additionally, the display screen became inoperable. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467412June 3, 2022
UNKNOWN OR OTHER
The car has more than once accelerated on its own without any cruise control or pressing of the gas pedal. Usually just a short burst in low speed areas like parking lots. The engine almost retroactively overreacts to a light tap on the gas pedal. So far have caught it every time and been able to hit the brakes but figured should at least let it be known
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423358July 3, 2021
UNKNOWN OR OTHER
While driving I have experienced an issue 3 times since buying my vehicle in April 2021. The issue pertains the vehicle shutting down while in motion and following a message on the screen stating to put the vehicle in "park" and restart the vehicle. I am afraid this will happen while i am in the highway which can lead to a crash or fatality.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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