Fisker Ocean Complaints (2023)

883 consumer complaints on file.

#11595964June 23, 2024
SERVICE BRAKES, LANE DEPARTURE: WARNING, LANE DEPARTURE: BLIND SPOT DETECTION
1) when car is braking (whether it’s with foot on brake or using regenerative braking) and it goes over uneven road (example: manhole cover, pothole, uneven bricks, or anything that is not smooth pavement), the car stops braking and lurches forward. Driver has to push very hard on brake pedal to resume braking and sometimes requires fighting against the car to get it to stop. In addition to that, there are frequent warnings that various ADAS systems are not working. They go on and off and are unrelated to weather conditions and whether the car is dirty or not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595218June 19, 2024
SERVICE BRAKES
My vehicle locks the brakes momentarily and repeatedly when I brake hard on a slippery or uneven surface, especially when moving downhill. It appears this safety issue is already the subject of an open NHTSA investigation, NHTSA Action Number: PE24001. I can confirm the existence of the defect involved in this invedtigation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595205June 18, 2024
EXTERIOR LIGHTING, FUEL/PROPULSION SYSTEM
My vehicle has been stuck at the 1st half of SW version 2.0 and has never been able to complete the full version of 2.0 upgrade. A ticket has been open with Fisker for this issue several months now with minimal communication. A tech advised that there was a component not taking the update correctly so the rest of the install was backing out. The problem now is that I am no longer getting SW updates so can't get these safety recalls addressed - NHTSA Campaign Number: 24V405000 and 24V404000. As of the past couple of months, Fisker has been totally non-responsive since there are no more local techs, no response to 800 number, or email. Essentially I am at a loss as to how to get these recalls addressed. I am raising this concern with the NHTSA as issuing recalls are great, but if the fix is within a software release and several cars can not get routine software updates the procedure to address recalls is broken and Fisker should be held responsible even if dispatching techs is required.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595201June 18, 2024
SERVICE BRAKES
The vehicle is currently running the 1st half of 2.0. When pressing the brake or having the regen braking kick in to work towards a stop, if going over a bumpy surface, the braking will disengage and the car will lunge forward. This behavior has led to several near accidents where you are trying to come to a stop but the car lurges forward for a second. This requires you to have additional stopping distance to account for the potential the car will lose braking for a moment. This was communicated to be fixed by Fisker thanks to several compaints to the agency. However, this was clearly not fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595101June 18, 2024
SERVICE BRAKES, EXTERIOR LIGHTING, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
I do have a lot of problems with my FOO, but three month already，still no one comes to help me. 1, the reverse camera screen is not working. 2,Another issue is that the sensors on the left and right sides of the car are constantly lit up. 3,The headlights stay on when the car is in motion but turn off when stopped, and cannot be turned off. 4,Additionally, there is a wind noise coming from the top of the car above the rearview mirror. 5, the light in the rear passenger seat intermittently turns on and cannot be turned off. 6, The brakes vibrate when you brake, and they also vibrate when you accelerate. 7, driver side screen shows the issues I have not ideal what are they?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595028June 18, 2024
AIR BAGS, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
I was merging on to Interstate 5 when the vehicle in front stopped very hard to avoid hitting construction equipment that had likely fallen off a truck. I was not able to stop the car in time as the brakes seemed to not be effective. The collision warning braking system did not activate. The airbags did not activate which surprised the Highway Patrol and collision center personnel.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11594889June 17, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
The contact owns a 2023 Fisker Ocean. The contact stated while driving approximately 35 MPH and depressing the brake pedal, the vehicle was hesitating before the vehicle started slowing as needed. The contact stated that the ABS warning light was illuminated. Additionally, the contact stated that the key fob was not recognized by the vehicle and the contact was unable to open the doors. The contact had replaced the key fob battery several times. The contact stated that a factory mechanic was at the residence and diagnosed and determined that a software update was needed to be completed. The vehicle was repaired. The contact stated that the failure had reoccurred. The manufacturer was informed of the failure. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594714June 17, 2024
STRUCTURE:BODY, UNKNOWN OR OTHER
On June 12, 2024 I first noticed the door handle on the Front RH passenger door stayed extended when the vehicle was locked at the end of a short trip in town. When locked, the door handles on the Fisker Ocean are designed to retract flush with the surface of the door. The extended door handle was locked, so the car door could not be opened (as expected). The next morning, I unlocked the car using my key fob, causing the other door handles to extend. I then locked the car with the key fob, and all of the door handles retracted, except for the handle front RH passenger door. Once again, I unlocked the car, leaned over from the driver's side, and found that pulling on the interior door handle would not open the unlocked front passenger door. Keeping the car in Park, I exited through the driver's side door, walked around to the front passenger door, pulled on the extended handle to attempt to open that door -- after pulling on the extended handle, the door opened after two attempts. Closing that front RH passenger door once more, I returned to the driver's seat, leaned over and found that I was able to then open the front RH passenger side door by pulling the interior door handle to open that door. Testing further, I determined that the interior door handle would not open that door anytime the car was unlocked immediately after driving, or after being put into park (which unlocks the doors and extends the door handles on the Fisker Ocean. I have notified Fisker support and am waiting for a response to get this door handle / door latch mechanism inspected and repaired. I can provide video clips showing the conditions outlined above. Note: This 2023 Fisker Ocean One was manufactured in 8/2023 and I took possession of this vehicle on 12/15/2023. The installed software version on the car is Ocean OS 2.0
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594667June 16, 2024
SERVICE BRAKES, UNKNOWN OR OTHER, STEERING
Several potential dangerous situations have occurred with this car. 1. Brakes often fail on first attempt, only stops with pumping them. 2. Car randomly swerved to right twice, each time stopping by hitting something. 3. Car has locked itself and am unable to unlock with key fob, had to manually force it open. 4. Accelerator pedal has weird clicking to it. 5. Strange cracking sound from solar roof. It is impossible to get any type of service for this car as Fisker is unresponsive to phone calls or email attempts. The tech in the Delaware region has been terminated and since the car is undeliverable it is impossible to get to the closest one which seems to be Atlanta. No way of knowing if they will ever service the car.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11594638June 16, 2024
POWER TRAIN, SERVICE BRAKES, ELECTRICAL SYSTEM
When coming to a stop, the brakes “slip” causing the braking distance to increase. This significantly increases the potential of a crash. Secondly, the car puts itself in PARK and engages parking brake when at a stop sign or traffic light. This significantly increases the potential of a crash. Thirdly, the display panel notes a brake system and ADAS malfunction while driving. Lastly, the driver’s side rear taillight of the vehicle doesn’t work and requires new part to fix it - which isn’t available. This significantly increases the risk of a crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594298June 13, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Vehicles spontaneously losses power while driving. During this time power steering is disabled. Fisker technicians reported it was a known issue that would be corrected via a software update. The company is now bankrupt and no longer providing software updates.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594265June 13, 2024
UNKNOWN OR OTHER
The car doors will not open from the key fob, from the phone app, or from holding the key to the NFC reader.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594244June 13, 2024
ELECTRICAL SYSTEM
There are two display screens in the Fisker Ocean. One is small, in front of the driver. The second screen is mounted center of the dashboard. About 4 weeks ago I experienced a complete failure of the larger center information screen, which includes control over settings, navigation, bluetooth connections, phone calling, audio channels, charging (amps) settings, trip meters, odometer, owner's manual and A/C control. This renders the vehicle undrivable in the typical Texas day -- NO Air conditioning! I have sent numerous emails to the help/support line and have called Fisker. I have an incident / case number but no response from the company about how to fix this. Case [XXX] There are also numerous warnings, alarms, beeps and resets while the car is being driven. Periodically, both screens go blank, causing the driver to wonder if the car will stop abruptly in traffic. I drive this car daily only in my neighborhood at slow speeds to check status of this condition. It has not improved since May 17. I am afraid of driving this car on the highway or any street where there is traffic. I am awaiting someone from Fisker to fix this dangerous condition. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594165June 13, 2024
VEHICLE SPEED CONTROL, ENGINE, ELECTRICAL SYSTEM
Vehicle will not operate in accordance with manufacturer's statements. I can floor the accelerator and it will slowly creep up in speed but never get above 30 mph. I cannot operate this vehicle safely. Fisker has tried to repair it but has had no luck and have gone completely silent without returning emails. I have called the customer service line and have been discounted after two hours on hold. I have video to send but NTHS does not allow videos.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594160June 13, 2024
SERVICE BRAKES, VEHICLE SPEED CONTROL
On June 8th my husband was driving the car for the first time and when he was coming to a stoplight the regen braking was active, he hit a bump a grinding noise was made, and it lurched us forward and put the car in park. My husband was confused and asked me how often the car does that, and it does it every time I drive it that I have just had to learn to try and compensate for it so that I do not get into an accident. What else am I supposed to do, it's the primary vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594038June 12, 2024
SEATS
1. While driving, occasionally, a collision warning flashes on the screen in bright red with a loud sound, which is alarming and a safety issue, especially when. Secondly, while backing up, often, if you move within your seat, the car goes into park! Very unsettling. Thirdly, while at a stoplight, the car has gone into neutral several times. There have also been times when I couldn't get into my car due to the keyfob not working. Note, there have been consistent errors ever since I have gotten the cars, but these are the latest in the past few months. Lastly, this week, the screen inside the car just was completely gray, did not turn on even while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594015June 12, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES, LANE DEPARTURE: ASSIST
I have sent two service requests to Fisker Inc. for a critical safety failure. The rear drivers side door will not unlock. I have verified it is not in child lock. If I ever have to access my grandkids quickly, it will become a serious situation. I have also sent Fisker a video of the problem. There are other multiple issues with this 6 month old vehicle. Key fob does not work as intended. Car will go into Park on its own. Driver attn. camera never worked. Rear cabin light stays on. Multiple other software issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593971June 12, 2024
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Any issues having to due with the Fisker Ocean are unresolved because no one answers the phone number that NTHSA and Fisker have provided (844-347-5971). Submitting a request on line does not result in a response and sending a request via email at [email protected] does not yield a response. There are serious issues and safety concerns with the vehicle that are not resolved and no one is helping the consumer or general public.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593970June 12, 2024
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
Date is ongoing since November 2023. I am writing to report a safety concern related to the key fob of my Fisker Ocean One. On December 10 & 22, 2023, March 20 & 29, 2024, I have been locked out of the car for prolonged periods of time of more than 30 minutes and up to 5 hours. I have experienced daily failure to properly lock and unlock the vehicle, once I am in the vehicle even when putting the key fob up next to the NCF reader, the vehicle notifies me that no key can be detected, and the car will not start/go into ready mode. Issues continues daily which leaves me stranded and unable to access the car in an emergency. I cannot properly secure the vehicle against theft and unauthorized use, and it deactivates the vehicle's immobilizer system. Continuous signal transmission from a defective key fob can drain the vehicle's battery leading to further reliability. I believe this is a significant safety issue that could potentially affect other Fisker Ocean owners. Vehicle has been in limp mode unable to accelerate and Fisker reps cannot repair for 75+ days. The vehicle is unsafe to operate, I cannot accelerate to get out of harms way or notify other operators that the vehicle is slowing and cannot maintain minimum speed in traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593960June 12, 2024
UNKNOWN OR OTHER
I am unable to receive software updates from Fisker. I am currently using version 1.11 but many other customers have already received version 2.0 and 2.1. My safety is at risk because the 2.0 update has safety updates that improve the car's safety but I am not able to receive them. I have reached out to Fisker twice via telephone with no luck. I have reached out to my service technician with no luck and he has now been laid off. One of the safety features is a "H" for "hold" so that when you are on a hill, the car automatically holds for you. I currently roll backwards when on a hill and have to slam on brake to not roll down hill. There have been no warnings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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