Fisker Ocean Complaints (2023)

883 consumer complaints on file.

#11642250February 12, 2025
SERVICE BRAKES, UNKNOWN OR OTHER
I have not received the promised w2.2 OTA software updates as previously mandated by nhtsa to Fisker. Brakes are an issue that should be addressed in 2.2. Continuing ADAS warnings continually distract when driving. I purchase new FOB and NFC cards, but they need programing. Again, nothing from the company. NHTSA recall campaign numbers for the recalls are 24V865000 and 24V623000 I have been promised software updates yet since last fall, but it appears a low percentage of owners have actually received updates. I do not have a service center near me in Ohio, but the technicians are supposed to come to me to program the FOB, NFC cards, fix door handles as well as make sure the software update gets done. FOA tells me only 30% of updates have been completed. I need action to get receive the proper response to NHTSA mandated fixes. These recalls must be done and done properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642249February 12, 2025
EXTERIOR LIGHTING, UNKNOWN OR OTHER
I'm aware of multiple Fisker Ocean recalls, some of them were addressed via Over the Airway (OTA) software updates, but the interior lighting still comes on every night, remains on, and represent a security risk and negatively impacts battery performance. In addition, none of the hardware recalls have been resolved on my vehicle, probably due to the fact I live in a region with no access to Fisker technical support and the company has made no attempt to provide said technical support. Specifically, the defective water pump and door handles have not been replaced, and despite multiple attempts by me and other owners living in the region, we have not been able to secure the mandated recall services.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642247February 12, 2025
ENGINE, UNKNOWN OR OTHER, POWER TRAIN
My vehicle is not shifting in to a drivable gear. Screen displays error message with no possible solution. Vehiclweis just sitting in my carport collecting dust. FISKER company and its owner Henrik Fisker need to be brought before a court and be held accountable for the gross mismanagement of the company and betraying the trust of thousands of people who bought the vehicles because of the false promises from Mr. Fisker.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642246February 12, 2025
SERVICE BRAKES, POWER TRAIN, ELECTRICAL SYSTEM
Inability to Schedule Recall Work + Lack of Availability I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Multiple attempts of this safety recall have been scheduled over the past several weeks for my vehicle, but the update has yet to be completed. As an owner who values safety and reliability, I am increasingly concerned about the unresolved safety issues that were supposed to be addressed with this software update. To date, I have been disappointed to learn that each week brings reports from fellow vehicle owners indicating that their cars have become undrivable following these updates, with a concerning failure rate of approximately 2% to 5%. This is unacceptable for any customer who relies on their vehicle for daily transportation. Additionally, the lengthy 48-hour windows during which our cars become unusable only exacerbate the frustration and inconvenience faced by owners. The expectation of partial updates, followed by yet another potential 48-hour downtime, is not a practical solution. Furthermore, the feedback from owner surveys suggests that complete updates, which should ideally resolve these issues, have only succeeded in under 30% of attempted vehicles. This raises serious questions about the efficacy of the OTA update process and its implementation. I was also alarmed to learn that after five weeks of attempts, only about 10% of the fleet—approximately 300 vehicles—have been successfully updated, despite over 800 VINs submitted for these updates.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642245February 12, 2025
UNKNOWN OR OTHER, ENGINE
Fisker had a nhtsa recall for water pump replacement that has now apparently been closed. This part failure will cause our new vehicle to become inoperable, causing a safety issue to the passengers as well as anyone nearby if the vehicle comes to a sudden stop (i.e. highway driving). Fisker has no repair facility in the state of Oklahoma, and has not provided this part to individuals for replacement. It would require transporting the vehicle using a transport company and losing the use of the vehicle for at least two days. Additionally, a software update has been mandated for all Fisker Oceans to version 2.2 that has added safety features, this was to be an OTA update- About 4 months have passed and our vehicle has not received this required update.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642243February 12, 2025
ELECTRICAL SYSTEM
Fisker Inc has gone out of business. A mandatory recall has been issued and the bankruptcy court has assigned a trustee to ensure vehicles are updated to version 2.2 to address safety recall issues. The update to 2.2 has been extremely unpredictable and the trustee has not been able to complete this recall. Of the cars that were updated, like mine, almost immediately the estimated range has been drastically reduced. The cars were marketed as getting up to 360 miles on 100% charge. Since the recall update, they now get somewhere around 220 miles on a 100% charge. That’s more than 100 miles lost. I had a technician analyze it with approved Fisker software, and he found that the rear motor is now throwing “flux error codes” and not functioning properly. This is causing an electrical issue draining the batteries much quicker than they should be. I spent $200 for diagnostic work and there is no fix at the moment however the trustee is still responsible for rolling out this buggy software and damaging more cars with each remote installation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642241February 12, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Specifically, the Advanced Driver Assistance System (ADAS) in my vehicle, which has become increasingly distracting and, frankly, dangerous due to an incomplete or failed 2.2 Over-The-Air (OTA) update is a huge concern. As a responsible driver, I value the safety of not only myself but also those around me, and this situation and others we constantly hear about make me question the process of the recall. Every week, a number of vehicles are reported as undrivable post-OTA updates, with statistics indicating that approximately 2%-5% of owners experience this issue. With 48-hour update windows, my vehicle becomes unusable for an extended period, which is highly inconvenient and concerning. Moreover, I've noted that partial updates are expected, potentially extending this downtime by another 48 hours. I have had a partial update that has left my vehicle in worse shape than before, what could happen if the process is tried again? This inconsistent performance is not only frustrating, but also poses a serious inconvenience to scheduling and executing such a process. Owner surveys suggest that comprehensive updates, which should resolve these issues, have been successfully completed in under 30% of vehicles which were attempted. Additionally, the alarming figures shared indicate that only around 10% of the fleet has been updated in over five weeks, despite submitting over 800 Vehicle Identification Numbers (VINs). This inefficiency raises serious questions about the reliability of the process. Furthermore, the fact that there are only approximately 20 service personnel available nationwide, with a mere five traveling to assist customers whose cars are rendered undrivable, is simply unacceptable. This lack of support exacerbates an already troubling situation. Given these circumstances, I urge you to address these
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642240February 12, 2025
SERVICE BRAKES, SEATS, UNKNOWN OR OTHER
Inability to Schedule Recall Work + Lack of Availability I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Multiple attempts of this safety recall have been scheduled over the past several weeks for my vehicle, but the update has yet to be completed. As an owner who values safety and reliability, I am increasingly concerned about the unresolved safety issues that were supposed to be addressed with this software update. To date, I have been disappointed to learn that each week brings reports from fellow vehicle owners indicating that their cars have become undrivable following these updates, with a concerning failure rate of approximately 2% to 5%. This is unacceptable for any customer who relies on their vehicle for daily transportation. Additionally, the lengthy 48-hour windows during which our cars become unusable only exacerbate the frustration and inconvenience faced by owners. The expectation of partial updates, followed by yet another potential 48-hour downtime, is not a practical solution. Furthermore, the feedback from owner surveys suggests that complete updates, which should ideally resolve these issues, have only succeeded in under 30% of attempted vehicles. This raises serious questions about the efficacy of the OTA update process and its implementation. I was also alarmed to learn that after five weeks of attempts, only about 10% of the fleet—approximately 300 vehicles—have been successfully updated, despite over 800 VINs submitted for these updates.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642239February 12, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, BACK OVER PREVENTION: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. My vehicle's braking system, particularly as it relates to its performance over rough terrain, has not yet been addressed even though we have attempted updates. I have experienced significant brake slippage and a loss of function, which poses a serious safety risk. As a responsible vehicle owner, I trust that my car should provide a reliable and safe driving experience, especially when navigating challenging conditions. The frequency of reports from fellow owners about their vehicles becoming undrivable after updates—between 2% and 5%—is alarming and prevents me from attempting the recall process again. Knowing that the update process can leave a car unusable for up to 48 hours, and that partial updates might require even more time, adds to my frustration. The statistics shared indicate that only a mere 10% of the fleet has successfully received updates after weeks of attempts, which further highlights the inadequacy of the OTA process. Additionally, I am troubled by the limited availability of service personnel across the country. With only around 20 technicians available nationwide and just a handful traveling to address urgent issues, it is clear that many customers, including myself, may find ourselves in perilous situations without timely support. I cannot afford to wait months for a resolution while I am forced to pay out of pocket for alternative solutions to ensure my vehicle is safe to drive. This situation is unacceptable, and I urge you to take immediate action to address these critical issues. I look forward to a prompt response.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642234February 12, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: BLIND SPOT DETECTION
There are NHTSA recalls on this vehicle, and nothing has been repaired yet. The OTA 2.2 was pushed, causing my 12V battery to drain, and I had to pay out of pocket to replace it. I continue to have brake malfunction error messages along with other error messages displayed on the screen. The infotainment screen consistently goes dark at random times, and I have to reboot the system to get it to turn back on. My door handle on the driver's side has broken, and I had to glue it back on. There is door handle recall work that has to be performed, and nothing has been done. I've been locked out of my car from the inside several times. When will these repairs take place?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642231February 12, 2025
STRUCTURE:BODY, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
Front passenger door handle is stuck closed, should be fixed under recall(NHTSA Campaign Number: 24V466 Subject: Safety Recall Campaign TSB55062401 – Outer Door Handles (2023 and 2024 Model Years Fisker Ocean)), but have recieved no correspondence or reply from anyone about it. Passenger door has to be manually opened from inside vehicle since outer handle is not functional. Also, after software updates as per recall, the ADAS system gives all kinds of "lane departure failure", "collision warning failure" alarms that ding incesantly and cant be silenced. It is very annoying and distracting while driving to have blinking lights on the dash and warning buzzers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642229February 12, 2025
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
The manufacturer was required by NHTSA to update the vehicle software to address critical safety issues. This effort was implemented through Over The Air (OTA) updates last fall. This software update was a very large and complex file and required the car to be "On" for the duration of the updates. This caused the 12 V battery to drain beyond capacity, and the update was only partial, resulting in a non-operating vehicle. In order to remedy this situation, a local technician was needed to manually install this update, resulting in an $800 charge directly to me for this mandatory recall. The technician was able to "unbrick" my car, as well as complete the software update to the NHTSA required software level of version 2.2. Even after this update, my car is unreliable, and has safety issues with warning lights in the dash. There were 3 critical recalles issues by the NHTSA for this vehicle - 1) Software update, 2), Door handle function, 3) Coolant pump replacement to avoid "limp mode" in the drive train. I have had all of these issues coompleted on my vehicle, with an out of pocket expense of $800, which has not been reimbursed by the trustee for this company. The company (Fisker) is in bankrucy proceedings (chaper 7), and all responsibilities to get these recalls accomplished and paid for, have not been accomplished. The OTA team, and the trustee are not cooperating with the owners of these vehicles. We are all stuck and need an intervention by the NHSTA to help get these recalls and reimbursements completed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642226February 12, 2025
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Specifically, the Advanced Driver Assistance System (ADAS) in my vehicle, which has become increasingly distracting and, frankly, dangerous due to an incomplete or failed 2.2 Over-The-Air (OTA) update is a huge concern. As a responsible driver, I value the safety of not only myself but also those around me, and this situation and others we constantly hear about make me question the process of the recall. Every week, a number of vehicles are reported as undrivable post-OTA updates, with statistics indicating that approximately 2%-5% of owners experience this issue. With 48-hour update windows, my vehicle becomes unusable for an extended period, which is highly inconvenient and concerning. Moreover, I've noted that partial updates are expected, potentially extending this downtime by another 48 hours. I have had a partial update that has left my vehicle in worse shape than before, what could happen if the process is tried again? This inconsistent performance is not only frustrating, but also poses a serious inconvenience to scheduling and executing such a process. Owner surveys suggest that comprehensive updates, which should resolve these issues, have been successfully completed in under 30% of vehicles which were attempted. Additionally, the alarming figures shared indicate that only around 10% of the fleet has been updated in over five weeks, despite submitting over 800 Vehicle Identification Numbers (VINs). This inefficiency raises serious questions about the reliability of the process. Furthermore, the fact that there are only approximately 20 service personnel available nationwide, with a mere five traveling to assist customers whose cars are rendered undrivable, is simply unacceptable. This lack of support exacerbates an already troubling situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642224February 12, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM
Post 2.2 installation to address current recalls, vehicle is experiencing a loss of range. Additionally, installation of the update permanently damaged the 12v battery which required a replacement that I had to pay for out of pocket. 2.2 install process has been inconsistent, and has bricked multiple vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642217February 12, 2025
POWER TRAIN, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
There are multiple recall notices on 2023 Fisker Ocean, No response from Fisker customer service. Submitted multiple tickets to the Fisker no responce. While driving the vehical acclarate speed rapidly ,shotdown vehical while driving on highways. The following Recals pending more than 6 months ,No responce from FIsker. Customer service phone number no one answer, no email responce. Recals: Cabin electric water pump powertrain modules Braking improvement software update
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642213February 12, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Vehicle is stuck in middle of the software update issued. I can't get assistance to fix without a FAST tool to which American leasing is not releasing to Fisker Owners Association or any other shop. Therefore, the recall update has not been completed. I had to pay $330 to have the recalled water pump replaced to which the DOJ stated customers aren't responsible for. I have left messages too. Ongoing intermitting braking conditions....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642211February 12, 2025
SERVICE BRAKES, STRUCTURE:BODY
My concern relates to the recall campaign for 24V623000 reduction in regenerative braking. The slow roll out of this campaign caused this unrepaired recall to result in a crash of the vehicle resulting in a complete loss. While driving on a highway in subzero temperatures, the driver let off the accelerator to slow the vehicle around a corner. At this point the vehicle lost the expected braking and began to lose control. This sent the vehicle to understeer and toward oncoming traffic. An attempt to correct sent the vehicle out of control and into a collision with barriers, spinning across the road with the rear door on the driver's side completely ripped from the body. While the driver was not hurt, it is quite possible that a passenger could have been thrown from the vehicle and seriously injured. This is an obvious serious safety risk to not only the occupants of the car, but such loss of control could have resulted in death or serious injury without emergency corrective action and frankly a little luck. It is particularly concerning that very few of these recalls have apparently been addressed. It has been shared that fewer than 10% of the public vehicles have had this issue addressed, months after the recall was announced. I feel that had this issue been addressed in a timely manner this incident would not have occurred and I fear for others that might find themselves in a similar perilous situation.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11642210February 12, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
This is an ongoing problem since November 2023 - software was going to fix the problem but updates have stop coming and the problem are still an issue. I had 4 onsite service calls with no issue fixed. This is the 2nd filing for the same issues (6.21.24 first filing) NO RECALLS have been repaired. I also filed in 2024, under the lemon law in CA, with no response. ABS red warning light comes on, navigation no longer works, no service provided in my area and the car, rebooting the main screens 6-10 per week and many of the feature promised were never installed. How do I get this car repaired and recalls fixed?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642208February 12, 2025
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
MY Ficker Ocean failed an over the air software update on [XXX]. The failure made my vehicle non drivable (could not shift out of Park). The car was parked in my garage for almost two months before a prior Fisker employee was able to look at it. Unfortunately they were not able to fix the software problem and requested I have the vehicle transported to an authorized service center 60 miles away. I paid $200 to have the vehicle flatbed transported to Riverside, CA service center where it sat for a week and could not be repaired. I paid $180 to have the vehicle flatbed transported to Newport Fisker in Costa Mesa where they were able to reinstall the proper software and make the car drivable. It cost me $1000 to have the software updated and the vehicle "unbricked". I picked up my now operational vehicle at the end of October and soon started receiving the bright orange ADAS failure message: 1) ADAS System Failure, Some features limited or unavailable 2) The red ADAS Tell-tale light also remains illuminated. The blindspot detection and warning is no longer operational in my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642206February 12, 2025
SERVICE BRAKES, UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION
Recall 24V865000 24V623000 24V499000 I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000.I hope this message finds you well. I am writing to formally express my concerns regarding the OTA (Over-the-Air) update process for my vehicle. The current OTA process, lasting 48 hours, is simply not feasible for those of us who rely on our vehicles for daily activities. The inability to use my vehicle during this window forced me to pay out of pocket for alternative transportation, which is both inconvenient and financially burdensome. Additionally, it has come to my attention that there have been numerous reports from fellow owners indicating that a significant percentage of vehicles (approximately 2%-5%) have become undrivable following these updates. This situation is alarming and raises concerns about the reliability of the updates being delivered. Moreover, the lengthy windows of 48 hours for updates, coupled with the expectation of partial updates requiring additional time, have left many of us in a state of uncertainty regarding the functionality of our vehicles and forced to pay out of pocket for a mandatory free recall. According to owner surveys, it appears that complete updates—which include all necessary corrections—have been accomplished in less than 30% of cases. Furthermore, I was surprised to learn that only about 10% of the fleet (approximately 300 vehicles) had been updated after several weeks of attempts, despite over 800 VINs submitted for this process. Being that this is our only car I could not afford to wait for the OTA and its malfunctions. I was forced to pay out of pocket to a Former Fisker Tech to come to my house and manually install as well as have a new 12v battery installed costing me a total of $1,262.89. In addition I have not been able to have the water pump recall installed due to no supply and/or service. How is this legal?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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