Fisker Ocean Complaints (2023)

883 consumer complaints on file.

#11642297February 12, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM
There has been several safety recalls for my vehicle that was supposed to be fixed by software updates I cannot drve my vehicle, i have no access to service and no access to these updates
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642296February 12, 2025
UNKNOWN OR OTHER
Water pump recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642292February 12, 2025
ENGINE
Water pump was replaced per recall, but now the car is inoperable. The instrument cluster says "battery system failure service required" and the car will not shift into drive mode"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642285February 12, 2025
UNKNOWN OR OTHER
ADAS software never installed as promised and results on frequent ALARMS and WARNING LIGHTS while driving - loud distraction. Due to the high cost of preinstallation testing it will likely never be corrected. Drivers door handle sticks - recalled item never corrected. Water pump failure creating limp mode, recalled item repair never initiated. 12V battery premature failure warranty item - cost $270 for replacement and self install. Key fob does not perform as expected - creating safety and access issues. These are ongoing issues - caught in the bankruptcy finger point - but nothing is being fixed. The Fisker's should be in jail for fraud, embezzlement, etc. This is the second instance of him deceiving buyers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642284February 12, 2025
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Braking Issue and ADAS Warning + Lack of Access Concerns I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Specifically, the Advanced Driver Assistance System (ADAS) in my vehicle, which has become increasingly distracting and, frankly, dangerous due to an incomplete or failed 2.2 Over-The-Air (OTA) update is a huge concern. As a responsible driver, I value the safety of not only myself but also those around me, and this situation and others we constantly hear about make me question the process of the recall. Every week, a number of vehicles are reported as undrivable post-OTA updates, with statistics indicating that approximately 2%-5% of owners experience this issue. With 48-hour update windows, my vehicle becomes unusable for an extended period, which is highly inconvenient and concerning. Moreover, I've noted that partial updates are expected, potentially extending this downtime by another 48 hours. I have had a partial update that has left my vehicle in worse shape than before, what could happen if the process is tried again? This inconsistent performance is not only frustrating, but also poses a serious inconvenience to scheduling and executing such a process. Owner surveys suggest that comprehensive updates, which should resolve these issues, have been successfully completed in under 30% of vehicles which were attempted. Additionally, the alarming figures shared indicate that only around 10% of the fleet has been updated in over five weeks, despite submitting over 800 Vehicle Identification Numbers (VINs). This inefficiency raises serious questions about the reliability of the process. Furthermore, the fact that there are only approximately 20 service personnel available nationwide, with a mere five traveling to assist customers whose cars are rendered undrivable, is simply unacceptable. This lack of support exacerbates an already troubling situation
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642283February 12, 2025
UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION, SERVICE BRAKES
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Specifically, the Advanced Driver Assistance System (ADAS) in my vehicle, which has become increasingly distracting and, frankly, dangerous due to an incomplete or failed 2.2 Over-The-Air (OTA) update is a huge concern. As a responsible driver, I value the safety of not only myself but also those around me, and this situation and others we constantly hear about make me question the process of the recall. Every week, a number of vehicles are reported as undrivable post-OTA updates, with statistics indicating that approximately 2%-5% of owners experience this issue. With 48-hour update windows, my vehicle becomes unusable for an extended period, which is highly inconvenient and concerning. Moreover, I've noted that partial updates are expected, potentially extending this downtime by another 48 hours. I have had a partial update that has left my vehicle in worse shape than before, what could happen if the process is tried again? This inconsistent performance is not only frustrating, but also poses a serious inconvenience to scheduling and executing such a process. Owner surveys suggest that comprehensive updates, which should resolve these issues, have been successfully completed in under 30% of vehicles which were attempted. Additionally, the alarming figures shared indicate that only around 10% of the fleet has been updated in over five weeks, despite submitting over 800 Vehicle Identification Numbers (VINs). This inefficiency raises serious questions about the reliability of the process. Furthermore, the fact that there are only approximately 20 service personnel available nationwide, with a mere five traveling to assist customers whose cars are rendered undrivable, is simply unacceptable. This lack of support exacerbates an already troubling situation. Given these circumstances, I urge you to address these
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642280February 12, 2025
ELECTRICAL SYSTEM
Just prior to my scheduled appointment for the recalled water pump replacement I received an email from Newport Fisker that they were unable to provide work free of charge due to a change imposed by the trustee. I decided to go ahead with my replacement, as I had a malfunction with the 12-volt battery that caused the car to go into limp mode after a full charge. I managed to get the car in gear long enough to get the car to Newport Fisker, where they were able to fix the problem (a loose connection) and swap out the recalled water pump. I also elected to have the 2.2 update done there, as the repair shop is 1.5 to 2 hours away from where I live, depending upon traffic, and I was unsure of the efficacy of an OTA update. I had received an OTA update a few weeks after taking delivery of the car, but at that time it was parked outside, closer to our internet connection. The car is now garaged and not as close to the connection as it was before. I have no complaints with regard to Newport Fisker; they told me the charges before I took it in and that is what I paid out of pocket. My complaint is with the trustee, or whomever is in charge of the recall process, as I should not have had to pay out of pocket at all. It appears as if the trustee changed the terms of the recall reimbursement with Newport Fisker after I had made my appointment. I was told I could reschedule my appointment when the trustee changed the terms back, but because the car had been functioning in limp mode I did not want to wait to have the problem fixed. I would like to be reimbursed for the amount I paid for the water pump replacement, door pull testing and 2.2. update. I have attached the invoice for review. Thank you!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642279February 12, 2025
LANE DEPARTURE: BLIND SPOT DETECTION, UNKNOWN OR OTHER
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Following an attempted OTA software update for the safety recall, I have noticed that the pedestrian alert noises are missing, which poses a significant safety risk not only for those around the car but also for the occupants inside the vehicle. This situation is unacceptable and raises serious concerns about the vehicle’s safety features. Moreover, it has come to my attention that a concerning number of owners have reported their vehicles as undrivable following OTA updates, with 2%-5% of vehicles experiencing such issues weekly. The current 48-hour update window renders my car unusable, and now I require another session, an additional 48 hours to complete the update only adds to my frustration. Based on owner surveys, it appears that complete updates, including the correct sounds, have been successfully implemented in less than 30% of vehicles attempted. Given these concerns, I urge you to look into the situation with my vehicle and the entire process. I should not have to pay out of pocket for the safety recall and restored function of pedestrian alert noises, nor the cost of a rental car. Thank you for your attention to this critical matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642277February 12, 2025
UNKNOWN OR OTHER, SERVICE BRAKES, LANE DEPARTURE: WARNING
Issues after applying mandated software recall: - Constant visual and audible ADAS warnings are a distracting safety issue - Loss of over 100 mile range Unavailable parts and service for water pump and door handle mandated recalls
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642274February 12, 2025
STRUCTURE:BODY, EXTERIOR LIGHTING, UNKNOWN OR OTHER
I am submitting this complaint because my 2023 Fisker Ocean One has not received any of the six NHTSA-mandated recalls, and with Fisker Inc. now bankrupt and unreachable, there is no clear path to getting these critical safety repairs completed. My wife drives this vehicle daily for work, covering approximately 100–150 miles per day, and the ongoing safety concerns pose a serious risk to her and others on the road. The vehicle has multiple serious safety issues that remain unaddressed due to the lack of manufacturer support: Safety features are non-functional – Several critical safety systems are either malfunctioning or have stopped working entirely. NFC Card Reader Failure – The NFC card reader on the door handle has stopped working, making entry into the vehicle unreliable. Vehicle Rolling Over Bumps – The car exhibits an uncontrolled rolling movement when driving over bumps, which creates an unpredictable driving experience and a potential loss of control. Interior Lighting Malfunctions – Various interior lights turn on randomly without user input, which may indicate electrical issues. Given Fisker’s bankruptcy, I am unable to schedule recall repairs, and no official service network exists to address these safety-critical issues. The recalls mandated by the NHTSA must be performed, yet there is no viable path for owners to ensure compliance. This situation presents an urgent safety hazard, and I am requesting immediate guidance on how these safety recalls can be fulfilled to ensure the vehicle is roadworthy and safe for daily use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642272February 12, 2025
SERVICE BRAKES, POWER TRAIN, FUEL/PROPULSION SYSTEM
I am submitting this complaint because my 2023 Fisker Ocean One has not received any of the six NHTSA-mandated recalls, and with Fisker Inc. now bankrupt and unreachable, there is no clear path to getting these critical safety repairs completed. My wife drives this vehicle daily for work, covering approximately 100–150 miles per day, and the ongoing safety concerns pose a serious risk to her and others on the road. The vehicle has multiple serious safety issues that remain unaddressed due to the lack of manufacturer support: Safety features are non-functional – Several critical safety systems are either malfunctioning or have stopped working entirely. NFC Card Reader Failure – The NFC card reader on the door handle has stopped working, making entry into the vehicle unreliable. Vehicle Rolling Over Bumps – The car exhibits an uncontrolled rolling movement when driving over bumps, which creates an unpredictable driving experience and a potential loss of control. Interior Lighting Malfunctions – Various interior lights turn on randomly without user input, which may indicate electrical issues. Given Fisker’s bankruptcy, I am unable to schedule recall repairs, and no official service network exists to address these safety-critical issues. The recalls mandated by the NHTSA must be performed, yet there is no viable path for owners to ensure compliance. This situation presents an urgent safety hazard, and I am requesting immediate guidance on how these safety recalls can be fulfilled to ensure the vehicle is roadworthy and safe for daily use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642268February 12, 2025
SERVICE BRAKES
I have deep concerns over ongoing issues that are being seen with the NHTSA recall campaign number 4V623000. Specifically, the loss of braking when driving over a rough or bumpy surface. The vehicle will leap forward causing me to slam on the brakes avoiding many close calls. There is a OTA update that is suppose to address this issue but I have not been able to receive these updates. As a responsible driver, I value the safety of not only myself but also those around me, and this situation and others we constantly hear about make me question the process of the recall. Every week, a number of vehicles are reported as undrivable post-OTA updates, with statistics indicating that approximately 2%-5% of owners experience this issue. With 48-hour update windows, my vehicle becomes unusable for an extended period, which is highly inconvenient and concerning. Moreover, I've noted that partial updates are expected, potentially extending this downtime by another 48 hours. I have had a partial update that has left my vehicle in worse shape than before, what could happen if the process is tried again? This inconsistent performance is not only frustrating, but also poses a serious inconvenience to scheduling and executing such a process. Furthermore, the fact that there are only approximately 20 service personnel available nationwide, with a mere five traveling to assist customers whose cars are rendered undrivable, is simply unacceptable. This lack of support exacerbates an already troubling situation. Given these circumstances, I urge you to address these
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642267February 12, 2025
SERVICE BRAKES, UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
I am very concerned about these recalls 24V405 24V404 24V623 and the availability of service providers to preform the corrections as there seems to be only 20 service techs in the whole country. For these free recalls I am told to pay and then get reimbursed (From Who?)I have yet to get on any providers schedule. AS a responsible vehicle owner and operator I am looking for answers and direction to expediting these urgent safety issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642265February 12, 2025
STRUCTURE:BODY, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Cars door handles regularly don’t work locking me out of car and sometimes in car. Emergency breaking is regularly disabled by car for no apparent reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642263February 12, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. My vehicle's braking system, particularly as it relates to its performance over rough terrain, has not yet been addressed. I have experienced significant brake slippage and a loss of function, which poses a serious safety risk. As a responsible vehicle owner, I trust that my car should provide a reliable and safe driving experience, especially when navigating challenging conditions. The frequency of reports from fellow owners about their vehicles becoming undrivable after updates—between 2% and 5%—is alarming and prevents me from attempting the recall process. Knowing that the update process can leave a car unusable for up to 48 hours, and that partial updates might require even more time, adds to my frustration. The statistics shared indicate that only a mere 10% of the fleet has successfully received updates after weeks of attempts, which further highlights the inadequacy of the OTA process. Additionally, I am troubled by the limited availability of service personnel across the country. With only around 20 technicians available nationwide and just a handful traveling to address urgent issues, it is clear that many customers, including myself, may find ourselves in perilous situations without timely support. I cannot afford to wait months for a resolution while I am forced to pay out of pocket for alternative solutions to ensure my vehicle is safe to drive. This situation is unacceptable, and I urge you to take immediate action to address these critical issues. I look forward to a prompt response. Also, I do not understand why my VIN does not register as having unaddressed recalls. I do not have access to any of the technicians on Ohio for the recalls related to parts and have not received the 2.2 update which is supposed to fix the software issues. Can you please correct this?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642259February 12, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES, ELECTRIC
The contact called on behalf of an employer who owns a 2023 Fisker Ocean. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the brake pedal failed to function as intended. The contact stated that when the brake pedal was depressed, the brake pedal pushed back the driver’s foot upwards. In addition, the contact stated that the vehicle failed to stop as intended. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The owner had received notifications of NHTSA Campaign Number: 24V623000 (Service Brakes, Electric) and 24V404000 (Electrical System); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642258February 12, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Fisker Inc has gone out of business. A mandatory recall has been issued and the bankruptcy court has assigned a trustee to ensure vehicles are updated to version 2.2 to address safety recall issues. The update to 2.2 has been extremely unpredictable and the trustee has not been able to complete this recall. Of the cars that were updated, like mine, almost immediately the estimated range has been drastically reduced. The cars were marketed as getting up to 360 miles on 100% charge. Since the recall update, they now get somewhere around 220 miles on a 100% charge. That’s more than 100 miles lost. I had a technician analyze it with approved Fisker software, and he found that the rear motor is now throwing “flux error codes” and not functioning properly. This is causing an electrical issue draining the batteries much quicker than they should be. I spent $200 for diagnostic work and there is no fix at the moment however the trustee is still responsible for rolling out this buggy software and possibly damaging more cars with each remote installation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642257February 12, 2025
UNKNOWN OR OTHER, ENGINE
I had received various notifications from NHTSA for recalls for my vehicle. I have not been able to schedule my vehicle for repairs due to various reasons starting with shop availability, additional out of pocket costs for the service. Parts are not made available for DIY because shops want to charge labor. Other repairs where to be remedied with an OTA that has not taken place. Please help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642256February 12, 2025
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My vehicle has not received any of the recalls put in placed by the NHTSA. Water pump recall Door handles recall re-gen brake recall OS2.2 upgrade
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642251February 12, 2025
UNKNOWN OR OTHER
A recall was issued for a replacement water pump and door handles. I had to PAY for these recalls out of my pocket in the amount of $299.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Fisker Ocean