Fisker Ocean Complaints (2023)

883 consumer complaints on file.

#11642443February 13, 2025
SERVICE BRAKES, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. The experience I had with my Fisker vehicle following the 2.2 Over-the-Air (OTA) update attempt left my vehicle undrivable. This is leaving me in an inconvenient and frustrating situation. As a result, I had to incur additional expenses to have the necessary safety updates completed to restore my vehicle's functionality. This is far from the experience that I expected when signing up for a free mandated safety recall. Also, Following an attempted OTA software update for the safety recall, I have noticed that the pedestrian alert noises are missing, which poses a significant safety risk not only for those around the car but also for the occupants inside the vehicle. Moreover, I've noticed a concerning trend regarding the frequency of issues reported by fellow owners after OTA updates. It appears that a significant percentage of vehicles—approximately 2% to 5%—experience similar problems, rendering them undrivable during the 48-hour update window. This situation not only disrupts our daily lives but also raises serious concerns about the reliability of the software updates. I am particularly troubled by the statistics indicating that only around 10% of the fleet has been updated successfully after several weeks of attempts. With such a limited number of service personnel available nationwide, it is alarming that many owners like myself are left without adequate support during these challenging times. I urge you to address these issues promptly, putting more vehicles in danger of becoming undrivable because of the safety recall process being flawed may not be helpful in this current process. Additionally, I would appreciate any assistance you can offer in resolving my current situation and compensating for the expenses incurred due to this inconvenience. Thank you for your attention to this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642442February 13, 2025
SERVICE BRAKES, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Brake pedal rattling occasionally, lane departure warning light constantly on, multiple warning signs pop up (charger door open, driver monitoring system, etc.). OTA update is not done. main screen goes dark while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642430February 13, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Continuous vehicle issues even after recall work and updates Had to pay out-of-pocket costs beyond stated reimbursement amounts. $432.38 for parts and labor to correct steering fault software issue and water pump replacement. Still have door handle safety issues after repairs. Electronic lock/unlock does not function properly. Leaving us locked inside or outside until help arrives. Software updates have stopped. Im still on 2.0 and as stated on the bankruptcy agreement Ocean owners would still receive the OTA updates. We have not as others have unusable cars from the latest OTA update. Inadvertent automatic emergency braking is still happening. This randomly happens more often in poor weather and poses a driving risk for me and others on road. Lastly loss of braking has increased. Which most frequently occurs over uneven surfaces. Let me know if you need anything further as this car is the absolute worst with endless issues and no company left to be held accountable. Please help!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642429February 13, 2025
FUEL/PROPULSION SYSTEM, VISIBILITY/WIPER, ELECTRICAL SYSTEM
Following are issues that I have been experiencing with Fisker Ocean One vehicle that I purchased in the summer of 2024: • Heater / defroster is not working. Not able to drive car at this time due to fear that it will snow, or car will fog up inside and there is no way to see through the windshield. • Have a concern driving car without the water pump replacement / risk that car will breakdown when away from home. After driving the car home from the initial purchase, I have not taken the car on any trips outside of my immediate area. • Have not been contacted regarding replacement of water pump or other recall items. • Spent $257 dollars to replace cracked door handle inserts. • Have attempted to engage Fisker mobile mechanic and waiting for availability to complete water pump replacement. Estimated charge for the work is: ItemNumCostTotal Cost Mileage224 $ 0.65 $ 145.60 Travel HRs 4 $ 35.00 $ 140.00 Water Pump 1 $ 175.00 $ 175.00 Troubleshoot Heat/defroster issue ? Total $ 460.60 Tax $ 36.85 Grand Total $ 497.45
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642421February 13, 2025
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The brakes will have pressure then go beyond the original stopping point seemingly no to stop the car and first reaction is to press harder which causes the car to stop more abruptly than attended in the situation and causes panic with driver and potential a wreck from behind. ADAS warnings are constantly triggering especially when raining causing me to continuously look at the dash which can be a distracting safety issue. The lack of the legally required pedestrian alert noises are also a safety concern for those around the vehicle. NHTSA recall campaign numbers for the software recalls are 24V865000 and 24V623000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642418February 13, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM
sudden power loss on road and car bricked . this is scary . as per my checks with technician says , this sudden brick is due to some modules issues(PCU/ICU) . water leak under hood and also causing car bricked brake fault . this is very scary we don't know when car suddenly stops while on road
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642417February 13, 2025
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
After an over the air 2.2 software update, performed about 3 months ago, the vehicle lost connectivity to the internet. The Wifi and cellular connection no longer function (indication and function are absent) and the NFC reader for door access and vehicle operation no longer respond to the NFC card. Also, intermittent repetitive Blind Spot System failure and Collision Avoidance System failure alerts occur throughout a trip.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642416February 13, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
February 13, 2025 Vehicle is currently "bricked", no response is coming from the car with the fob or proximity unlocking device. This appears to be related to an un-announced over-the air update to the vehicle, which started overnight and without notice. The Brake lights flash periodically and the app on the smart phone do not reflect any of this reality, and also do not unlock the vehicle. Further, the ADAS and brake systems have been glitchy, pulsing the brakes very inappropriately on wet and uneven roads. The ADAS will blink and alert with Sun, Rain, Snow all affecting the system, making for a VERY uncomfortable experience with poor braking management,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642412February 13, 2025
UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I am writing to express my deep concerns regarding ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Specifically, the Advanced Driver Assistance System (ADAS) in my vehicle, which is distracting and dangerous due to an incomplete or failed 2.2 Over-The-Air (OTA) update is a huge concern. As a responsible driver, I value the safety of not only myself but also those around me, and this situation and others we constantly hear about make me question the process of the recall. Every week, a number of vehicles are reported as undrivable post-OTA updates, with statistics indicating that approximately 2%-5% of owners experience this issue. With 48-hour update windows, my vehicle becomes unusable for an extended period, which is highly inconvenient and concerning. Moreover, I've noted that partial updates are expected, potentially extending this downtime by another 48 hours. I have had a partial update that has left my vehicle in worse shape than before, what could happen if the process is tried again? This inconsistent performance is not only frustrating, but also poses a serious inconvenience to scheduling and executing such a process. Owner surveys suggest that comprehensive updates, which should resolve these issues, have been successfully completed in under 30% of vehicles which were attempted. Additionally, the alarming figures shared indicate that only around 10% of the fleet has been updated in over five weeks, despite submitting over 800 Vehicle Identification Numbers (VINs). This inefficiency raises serious questions about the reliability of the process. Furthermore, the fact that there are only approximately 20 service personnel available nationwide, with a mere five traveling to assist customers whose cars are rendered undrivable, is simply unacceptable. This lack of support exacerbates an already troubling situation. Given these circumstances, I urge you to address these issues promptly and transparently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642403February 13, 2025
ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Range has decreased rapidly since 2.2. Trustee won't pay for door handle or water pump replacement. Trustee won't provide access to fast and other tools to fix cars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642398February 13, 2025
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Urgent Safety Recall Complaint – Lack of Updates & Service Access Dear NHTSA, I am writing to express my serious concerns about the ongoing safety recall process for my vehicle, including NHTSA Recall Campaign Numbers 24V865000 and 24V623000. There are currently six active recalls, and I have not received the 2.2 OTA update to address braking system failures, persistent ADAS warnings, and the missing pedestrian alert noise, all of which pose significant safety risks. I have experienced brake slippage and loss of function, especially over rough terrain, which remains unaddressed. ADAS warnings continue to be distracting and dangerous, and the required pedestrian alert sounds are missing. Despite attempted updates, many vehicles, including mine, are still affected. Owners report that 2-5% of vehicles become undrivable post-update, requiring up to 48 hours to install, with some needing another 48 hours for partial fixes. Only 10% of the fleet has been updated successfully after weeks of attempts, and under 30% of updates have fully resolved issues. Adding to the frustration, there are only about 20 service personnel nationwide, with very few traveling to assist affected owners. This leaves many of us without timely support and forced to pay out of pocket for alternative transportation. This process is deeply flawed, and I urge NHTSA to investigate the recall system’s failures, update delays, and lack of adequate service access. These critical safety concerns demand immediate attention. Thank you for addressing this urgent matter. Sincerely,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642396February 12, 2025
ENGINE, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
I am writing to express concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Specifically, the Advanced Driver Assistance System (ADAS) in my vehicle has become increasingly distracting and, frankly, dangerous due to an incomplete or failed 2.2 Over-The-Air (OTA) update. As a responsible driver, I value the safety of not only myself but also those around me, and this situation and others we constantly hear about make me question the process of the recall. Every week, a number of vehicles are reported as undrivable post-OTA updates, with statistics indicating that approximately 2%-5% of owners experience this issue. In addition per recall I had my water pump replaced. The only shop in my area with replacement pumps charged $283 in labor, see attached receipt. I understand that I may be able to reimbursed for up to $175 of this cost. However I believe the entire cost of this recall should be covered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642393February 12, 2025
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
NHTSA recall campaign numbers for the software recalls are 24V865000 and 24V623000, or others can be found in this link for 2023 Fisker Oceans [XXX] . I have had 1 failed OTA attempt. So far OTA updates have not been completed on my car and when I've asked around at shops, they have said that my car may be undrivable. I only have this one and need it and can't afford to have it in the shop or pay for a rental. I also don't have a 48-hour window for the update to actually happen. The shops near me are asking me to pay, and I should not have to pay for this service. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642390February 12, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I received a notification for a recall for the water pump many months ago. To this day, the water pump has not been replaced. No one has reached out to me to set up the recall repair. I have tried to find local car repair shops, but they won't do it as it is part of a national recall. Also, the ADAS system is constantly malfunctioning, giving errors like collision warning not working, lane assist not working, blind spot monitoring not working. This has been a problem since I received the car. Adaptive cruise control has never worked. The braking system was supposed to be fixed with the 2.2 software update. It seemed to work for a few weeks, now the original problem is back where the braking regeneration turns off suddenly causing the car to lose control. This happens at random.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642387February 12, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I have several recalls on this vehicle that have yet to be preformed due to lack of Fisker helping with the cost of recalled items.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642384February 12, 2025
STRUCTURE:BODY
Passenger door could not open from inside.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642383February 12, 2025
ELECTRICAL SYSTEM, POWER TRAIN, LANE DEPARTURE: WARNING
Car stopped in middle of the street and not moved. Totally dead
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642381February 12, 2025
VISIBILITY/WIPER, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
All exterior cameras/safety aids are non functional when car sits in temperatures below approximately 25f
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642380February 12, 2025
UNKNOWN OR OTHER
The recall water pump was replaced by a certified Fisker dealership (Lumin Fisker Sacramento) however I had to pay $187 out of pocket to have this NHSTA recall part replaced. Fisker was responsible for the part and installation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642374February 12, 2025
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
NHTSA Campaign Number: 24V499000 Water pump replacement resulted in an out of pocket cost of $420 by an authorized shop NHTSA Campaign Number: 24V865000 OTA updates didn’t complete successfully, and rendered a few modules to stop working. NFC reader to open door stopped working and needs to be reinstalled. Vehicle lost exterior sound at low speed to warn pedestrians.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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