Fisker Ocean Complaints (2023)

883 consumer complaints on file.

#11643000February 16, 2025
LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS, UNKNOWN OR OTHER
Blind sport warning and forward collision warnings keep failing and the alarms are incessant. The alarms are a major distraction with all the flashing. These are items that have not worked since the car was delivered and Fisker, Heights, and the FOA have all failed to address this. Another car handle has failed. The driver rear handle has failed, in addition to the passenger rear handle. This effectively locks people in the car, in those respective seats. The door cannot be opened from the inside or outside.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642991February 16, 2025
UNKNOWN OR OTHER
Hello, The bankruptcy court-ordered software fix may have addressed some initial problems, but it has also introduced several new issues. I am now experiencing a barrage of warnings related to radar, ADAS (Advanced Driver Assistance Systems), lane change alerts, and more. The constant alerts are not only distracting but also concerning, making me feel as though I might lose control of their vehicle at any moment. Additionally, the display system appears to have a mind of its own, further contributing to the unpredictable and unreliable nature of the car. It is shocking that this car was approved for sale in the first place, given the significant safety concerns and technical malfunctions it presents. One would expect that there are regulations in place to ensure that new cars do not exhibit warning lights or critical system errors on day one!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642963February 16, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
There has been multiple recalls on this vehicle. I have not received any recall updates. Software updates were to be sent out to fix the braking situation. I continue to be on 2.0 for the last year, and I have had issues with my braking since buying the vehicle over a year ago. I have a braking warning lamp upon starting the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642944February 15, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Unannounced and unauthorized software update caused a motor control unit failure. My vehicle was unable to go into gear or drive after this unannounced update.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642939February 15, 2025
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000.I hope this message finds you well. I am writing to formally express my concerns regarding the OTA (Over-the-Air) update process for my vehicle. The current OTA process is a disaster! The first update attempt was incomplete with only 1/3 of the update installing. This caused issues and all subsequent OTA attempts failed, causing me not to be able to drive it for days and weeks at a time for fear of my safety and that of others. Ultimately, this resulted in me paying for a tech to fly to TN to finish the update in person, and complete the water pump recall. Since I was left in a state of uncertainty regarding the functionality of my vehicle I became forced to pay roughly $1,000 out of pocket for a mandatory free recall. I have yet to be reimburse for any of this cost, and frankly this should not have happened if the OTA process worked AND there were more techs available in the US to help people. I supposedly now have all of the updates for the car and the water pump replaced and this was all supposed to be free. This is on top of the NEW 12V battery I had to buy (another near $300) in order to allow updates to be installed because of the unsafe update process. Lastly, I am deeply concerned about the limited number of service personnel available in the U.S., with only around 20 individuals servicing the entire country and merely 5 traveling nationwide to assist customers with undriveable vehicles. This scarcity is unacceptable and leads to extended wait times for necessary repairs and updates. I urge you to address these pressing issues with the OTA update process promptly. I believe that a more efficient system should be considered. Thank you for taking the time to consider my concerns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642931February 15, 2025
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The car has issues with braking over a bump, it stops breaking momentarily. There is a recall for this however the company charged with performing the recalls is now getting the work done or leaving it up to the owner to pay for the parts and labor of the recall. There is also a recall for the cabin circulation pump and door handles, again owner will be charged for labor and parts. TSB10062408, TSB30032401
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642916February 15, 2025
SERVICE BRAKES, POWER TRAIN, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I am $851 out of pocket for repairs to address NHTSA mandated recalls. Software updates have not fully addressed all issues, notably excessive and distracting repeating audible and visual driver alerts related to ADAS failures, especially when raining, dark, or driving into direct sunlight. Vehicle was subject to multiple recalls (software: 24V865000, 24V623000, 24V405000, 24V404000; hardware: 24V499000) manufacturer is bankrupt, zero follow-through from trustee / administrators to enable me to get these recalls addressed. There is an "OTA" team who are responsible for delivering software updates over the air. They are opaque, uncontactable, and appear to operate beholden to no-one. They have failed to establish a method for providing the NHTSA mandated software updates. The Fisker Owner's Association has attempted to fill the administrative delinquency but they are also not getting support. My complaint is based on the requirement that the manufacturer ensures I am not out of pocket for the cost of the remediation work to address the recalls and they have failed to provide a way for me to do this. As a result I have paid out of pocket to have them addressed. Attached is the invoice from a local garage for software updates ($495 labor) and water pump replacement ($325 labor + $31 parts).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642903February 15, 2025
UNKNOWN OR OTHER
Lack of Access, Inability to Use Vehicle During Recall, Out of Pocket I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. I am writing to formally express my concerns regarding the OTA (Over-the-Air) update process for my vehicle. The current OTA process, lasting 48 hours, is simply not feasible for those of us who rely on our vehicles for daily activities. The inability to use my vehicle during this window forced me to pay out of pocket for alternative transportation, which is both inconvenient and financially burdensome. Additionally, it has come to my attention that there have been numerous reports from fellow owners indicating that a significant percentage of vehicles (approximately 2%-5%) have become undrivable following these updates. This situation is alarming and raises concerns about the reliability of the updates being delivered. Moreover, the lengthy windows of 48 hours for updates, coupled with the expectation of partial updates requiring additional time, have left many of us in a state of uncertainty regarding the functionality of our vehicles and forced to pay out of pocket for a mandatory free recall. Complete updateS have been accomplished in less than 30% of cases. Furthermore, I was surprised to learn that only about 10% of the fleet (approximately 300 vehicles) had been updated after several weeks of attempts, despite over 800 VINs submitted for this process. This statistic raises questions about the efficiency and effectiveness of the OTA process. Lastly, I am deeply concerned about the limited number of service personnel available in the U.S., with only around 20 individuals servicing the entire country and merely 5 traveling nationwide to assist customers with undriveable vehicles. This scarcity is unacceptable and leads to extended wait times for necessary repairs and updates. I urge you to address this problem immediately. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642902February 15, 2025
UNKNOWN OR OTHER
Inability to Schedule Recall Work + Lack of Availability I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. My software update in incomplete and defective, My car is worse off with constant ADAS warnings, lost pedestrian warnings sounds, 12V depleted to name a few. To date, I have been disappointed to learn that each week brings reports from fellow vehicle owners indicating that their cars have become undrivable following these updates, with a concerning failure rate of approximately 2% to 5%. This is unacceptable for any customer who relies on their vehicle for daily transportation. Additionally, the lengthy 48-hour windows during which our cars become unusable only exacerbate the frustration and inconvenience faced by owners. The expectation of partial updates, followed by yet another potential 48-hour downtime, is not a practical solution. Furthermore, the feedback from owner surveys suggests that complete updates, which should ideally resolve these issues, have only succeeded in under 30% of attempted vehicles. This raises serious questions about the efficacy of the OTA update process and its implementation. I was also alarmed to learn that after five weeks of attempts, only about 10% of the fleet—approximately 300 vehicles—have been successfully updated, despite over 800 VINs submitted for these updates. The lack of service personnel, with only around 20 available nationwide and just five who can travel to address undriveable cars, only adds to the urgency of this matter. It is imperative that this process is reviewed and the underlying safety concerns that have left many of us feeling unsupported and frustrated are resolved in a manner that will be free of cost and successful to the majority of owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642901February 15, 2025
UNKNOWN OR OTHER
Pedestrian Warning Sounds Gone I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Following an attempted OTA software update for the safety recall, I have noticed that the pedestrian alert noises are missing, which poses a significant safety risk not only for those around the car but also for the occupants inside the vehicle. This situation is unacceptable and raises serious concerns about the vehicle’s safety features. Moreover, it has come to my attention that a concerning number of owners have reported their vehicles as undrivable following OTA updates, with 2%-5% of vehicles experiencing such issues weekly. The current 48-hour update window renders my car unusable, and now I require another session, an additional 48 hours to complete the update only adds to my frustration. Based on owner surveys, it appears that complete updates, including the correct sounds, have been successfully implemented in less than 30% of vehicles attempted. Given these concerns, I urge you to look into the situation with my vehicle and the entire process. I should not have to pay out of pocket for the safety recall and restored function of pedestrian alert noises, nor the cost of a rental car. Thank you for your attention to this critical matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642900February 15, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
Over-The-Air (OTA) mandated software update for Fisker Oceans is bricking vehicles and/or depleting 12V batteries. Constant ADAS warnings won't shut off, being very distracting and a huge safety concern. Warnings come o day/night, all driving conditions but especially bad when it's raining, snow, fog, or when it's dark. I signed up for OTA update performed on Nov 12-14, 2024. It took 3 entire days where I could not use the vehicle. Afterwards, I realized the 12V battery was severely drained. I keep getting constant errors that the 12V battery voltage is low and the car shuts down, won't go into gear. On several occasions I was not able to get in the car - totally locked out. The team in charge of doing the OTA updates does not communicate with owners , do not provide advise or notice . Many owners car have been bricked because the OTA team pushes the updates without notice or preparation. My update happened 3 months ago (Nov 2024) and it took 3 dys where I was not able to use the car at all. The update was incomplete and it ruined my 12V battery. Cost of replaceming it : $425
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642897February 15, 2025
UNKNOWN OR OTHER
NHTSA Campaign Number: 24V499000 There is an active recall to replace water pumps. It is very difficult to get a technician to do this as there are very few peop,e in the entire USA that ca work o. these vehicles. Additionally we have to pay out of pocket not only for travel fees and hotel stays for the mechanics, but we need to pay for the installation too. his is a serious safety issue that is supposed to be free of charge but we are forced to pay put of out own money. Manufacturer Fisker Group Inc Components ELECTRICAL SYSTEM Potential Number of Units Affected 7,545 Summary Fisker Group Inc (Fisker) is recalling all 2023-2024 Ocean vehicles. A communication failure with the cabin electric water pump can cause the high voltage battery management system (BMS) to enter limp mode, causing a loss of drive power. Remedy Fisker will replace the pumps, free of charge. Owner notification letters were mailed August 19, 2024. Owners may contact Fisker customer service at 1-844-347-5371. Fisker's number for this recall is TSB30032401.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642895February 15, 2025
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FUEL/PROPULSION SYSTEM
After an incomplete update to a mandated (part of a recall) software version 2.2, the following happens constantly: Vehicle lost the pedestrian alert noise after the incomplete software update. The lack of the legally required pedestrian alert noises are a safety concern for those around the vehicle. Constant ADAS warnings that are extremely distracting, made even worse when driving in challenging driving conditions, like rain, snow, fog or in the dark. After the incomplete update to software 2.2, the 12V battery was drained and now I get frequent low battery warnings and/or the vehicle won't start or won't unlock. Exacerbating the problem is the sad fact that there are no service centers for Fisker vehicles to have warranty or service done to the car. It is extremely difficult and expensive to find a technician willing to work on this car and a simple 12V battery replacement or update the software in person takes months. Many owners have reported getting stuck inside /outside the car and not being able to open it. The high voltage battery state of charge ( SOC) and mileage have dropped immensely after the incomplete 2.2 update. The high voltage battery loses about 10% in 8 hours (parked overnight) and while driving you see the range being significantly less than before. I lose more battery charge fro. being parked at home than while driving and need to charge the car constantly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642893February 15, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I received and over-the-air software update pursuant to NHTSA Campaign Number 24V623. This update imposed a demand on the electrical system sufficient to deplete the 12v battery in the vehicle and damage it to the degree that it required replacement. This software update was incomplete, and further updates are still required, so the newly-replaced battery is now at risk. As a result of this software update, the efficiency of the vehicle has been severely compromised. For example, my trip to an from work yesterday totaled 14.3 miles, according to the odometer. That resulted in a drain of 26 miles from the high voltage battery, so the vehicle now consumes approximately 40% more electricity to accomplish the same travel, or , the range has decreased by approx 40%.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642886February 15, 2025
UNKNOWN OR OTHER, SERVICE BRAKES, LANE DEPARTURE: BLIND SPOT DETECTION
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. I was forced to pay to have my software updated to alleviate the concerns as the recall was not being performed properly. This situation is unacceptable, and I urge you to take immediate action to address these critical issues. I look forward to a prompt response.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642884February 15, 2025
ENGINE
Fuel pump recall, replacement is not free all approved fisker shops charge a fee.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642882February 15, 2025
UNKNOWN OR OTHER
A water pump was recalled. Since the auto manufacturer, Fisker LLC, filed for bankruptcy, I have no warranty or service help with the vehicle. I had to purchase the part and pay a technician to install it. The cost was $200.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642866February 15, 2025
LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: WARNING, UNKNOWN OR OTHER
During 2.2 update which was supposed to fix multiple mandatory recalls that I had to pay out of pocket ($750) it caused my infotainment System to not come up which affects the entire car safety systems, my 12 volt to die and leave my car inoperable, radar is inactive and car will not reset. The update did not go through correctly. Manufacturer will not do water pump recall which is mandatory and the cars automatic door handles will lock you in sporadically which was not fixed in the update. Also random lights will turn on in the car while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642864February 15, 2025
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Hi, I don't have a functioning car. It is bricked due to an update from 2.0 to 2.1 (en route to 2.2). I've experienced all the normal stuff like my Brakes wouldn't work as expected and the ADAS Warning Beeps were going nuts... But currently, there was a forced, OTA Update that I did not consent to and now the car does not move (or turn on). I'm concerned about the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. The experience I had with my Fisker durning a 2.1 Over-the-Air (OTA) update attempt left my vehicle undrivable. This is leaving me in an inconvenient and frustrating situation. As a result, I had to incur additional expenses to have the necessary safety updates completed to restore my vehicle's functionality. This is far from the experience that I expected when signing up for a free mandated safety recall. Moreover, I've noticed a concerning trend regarding the frequency of issues reported by fellow owners after OTA updates. It appears that a significant percentage of vehicles—approximately 2% to 5%—experience similar problems, rendering them undrivable during the 48-hour update window. This situation not only disrupts our daily lives but also raises serious concerns about the reliability of the software updates. I am particularly troubled by the statistics indicating that only around 10% of the fleet has been updated successfully after several weeks of attempts. With such a limited number of service personnel available nationwide, it is alarming that many owners like myself are left without adequate support during these challenging times. I urge you to address these issues promptly, putting more vehicles in danger of becoming undrivable because of the safety recall process being flawed may not be helpful in this current process. I would appreciate any assistance you can offer in resolving my current situation and compensating for the expenses incurred due to this inconvenience. Thank you :)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642801February 14, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, SERVICE BRAKES, UNKNOWN OR OTHER
Unknown. Have you ever been afraid to drive a new very expensive vehicle? Well I can say with certainty that I have. This is why I could not wait any longer for the recalls to be “taken care of “ through Fisker. I had to pay a past Fisker technician to come to my house to do the recalls. This included almost $300 just for travel fees. Water pump recall 24V499 cost $246.88. Powertrain modules recall 24V404 and Cluster Telltales recall 24V405. Also recall numbers 24V623 and 24V865 for the “new” software recalls. Total cost $199.95 for software update to OS 2.2. I now consider my Fisker Ocean to be the vehicle that it should have been when it was delivered to me. Although now I am having to worry about water getting into some electrical components in the front right wheel well causing electrical components to fail while you are driving the vehicle. I try not to drive it in the rain and only clean it with a waterless cleaner. Lastly, I had my battery replaced (for a cost of $358.95) as the one that was used my Fisker was a below average non trustworthy one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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