Dodge Neon Complaints (1998)

339 consumer complaints on file.

#10016491April 25, 2003
VISIBILITY:SUN/MOON ROOF ASSEMBLY, ENGINE AND ENGINE COOLING:ENGINE
AFTER DRIVING MY NEON FOR ABOUT A YEAR, I AM FINDING THE SAME PROBLEMS AS OTHER OWNERS ARE HAVING. ITEM NUMBER ONE, THE SUN ROOF HAS JUST BEEN REPAIRED. THE LAST ITEM IS THE MOST IMPORTANT. THE HEAD GASKET PROBLEM HAS ARRIVED. FROM WHAT I AM LEARNING, CHRYSLER IS AND HAS BEEN RECEIVING A NUMBER OF COMPLAINTS ON THIS PROBLEM FOR SOME TIME. THE COST IN THE REPAIR IS SOMETHING THAT CHRYSLER DOES NOT WANT TO BEAR. INSTEAD WILL CONTINUE TO PASS IT ON TO IT'S CUSTOMERS. I OWN TWO OTHER CHRYSLER PRODUCTS THAT ARE MUCH NEWER AND THEY TOO ARE TROUBLESOME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016399April 23, 2003
ENGINE AND ENGINE COOLING:ENGINE
BLOWN HEAD GASKET WITH ONLY 60,000+ MILES ON CAR GOT IT USED AND HAVE ONLY HAD FOR 1 YEAR 6 MONTHS. ACTUALLY PROBLEM OCCURRED IN JANUARY 2003. OIL DRAINING FROM AROUND OIL FILTER. HAD REPLACED FILTER AND OIL STILL DRAINING AROUND FILTER AREA. TOOK SHOP A WHILE TO FIND PROBLEM BUT, THEN SAID THE HEAD GASKET NEEDED TO BE REPLACED AND REPAIRED. APRIL WAS WHEN IT GOT INTO A SHOP, BUT CAR HAD SAT FROM JANUARY UNTIL APRIL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016402April 23, 2003
SERVICE BRAKES, HYDRAULIC
BRAKES HANGING UP GRINDING & SQUEALING. I ASKED THE DEALER TO CHECK THE BRAKES. THEN 6 MONTHS LATER HAD TO RETURN CAR FOR BRAKES AGAIN. NOW BRAKES ARE HANGING UP & SQUEALING AGAIN STARTING IN DECEMBER OF 2002. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015689April 18, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE HEAD GASKET SEAL AND THE RIGHT REAR OIL SEAL LEAKED. THE MECHANIC STATED THAT THIS HAS BEEN A PROBLEM IN MANY DODGE NEONS. *MR *SCC *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012224April 1, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE HEAD GASKET CYLINDER WAS DEFECTIVE. * MR ENGINE OIL LEAKED AT THE REAR CORNER OF THE CYLINDER HEAD BECAUSE THE PASSAGE SEAL FAILED. THE DEALER REPLACED THE FACTORY GASKET WITH A CHRYSLER NEWLY DEVELOPED MULTI-LAYER STEAL CYLINDER HEAD GASKET. THE CONSUMER REQUESTED REIMBURSEMENT. SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014697March 28, 2003
ELECTRICAL SYSTEM
THERE WAS A SMELL OF GAS AND THE VEHICLE STALLED, THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY REPLACED A PART WITHIN THE COMPUTER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010922March 24, 2003
ENGINE AND ENGINE COOLING:ENGINE
OUR 1998 DODGE NEON HAS BLOWN THE HEAD GASKET 3 TIMES IN THE PAST 3 YEARS. THE LAST 2 TIMES HAVE BEEN WITH IN THE LAST 2 MONTHS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010141March 8, 2003
ENGINE AND ENGINE COOLING
WHILE DRIVING TO WORK ONE MORNING I CHECKED MY TEMPERATURE GAUGE AND REALIZED MY TEMP WAS EXTREMELY HOT. THEN THERE WAS A CLOUD OF SMOKE ROLLING FROM UNDER MY HOOD. BEING 50 MILES FROM HOME AND KNOWING THIS AREA TOO WELL I WAS VERY HAPPY TO SEE A COUNTY SHERIFF PULL UP BEHIND ME AND OFFER ME A RIDE TO WORK. MY CAR STAYED ON THE SIDE OF THE HIGHWAY FOR 12 HOURS UNTIL I COULD GET SOME ONE TRUST TO COME AND TOW IT THE 50 MILES BACK HOME. THE CAR SAT FOR A WHILE UNTIL I COULD SAVE THE MONEY TO BET IT REPAIRED. IT WAS NOT EASY TO CONTINUE TO PAY A MONTHLY LOAN PAYMENT ON A CAR THAT WAS NOT DRIVABLE. FINALLY WHEN WE GOT THE MONEY I CALLED A LOCAL AND CHEAP MECHANIC TO SEE WHAT THE PROBLEM WAS. A BLOWN HEAD GASKET THAT IN RETURN CAUSED OIL TO CONTAMINATE THE RADIATOR. IT WAS ONLY AFTER SPEAKING TO MY COUSIN WHO IS A CLAIMS ADJUSTOR FOR A NATIONAL EXTENDED WARRANTY CO. DID I REALIZED THAT I COULD GET "ASSISTANCE" THROUGH CHRYSLER TO FIX MY CAR. I HAD TO FIGHT TOOTH AND NAIL TO GET THEM TO AGREE THAT THIS WAS AN ONGOING PROBLEM WITH THIS CAR. FINALLY EIGHT MONTHS LATER MY CAR IS IN THE DEALERSHIP GETTING REPAIRED AT ONLY 50% OF THE COST AT MY EXPENSE. IF YOU HAVE THIS PROBLEM, CONTACT THE CHRYSLER CORPORATION OFFICE IN MICHIGAN AND TELL THEM YOU WANT A DISTRICT REP TO COME TO YOUR DEALERSHIP AND DETERMINE HOW MUCH "ASSISTANCE" THEY WILL PROVIDE YOU. DO NOT TAKE NO FOR AN ANSWER. THEY WILL PAY FOR PARTIAL REPAIRS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009384February 26, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE HEAD GASKET LEAKED OIL, THE DEALER REPLACED IT, HOWEVER THE PROBLEM RECURRED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004302January 21, 2003
ENGINE AND ENGINE COOLING
CONSUMER IS HAVING PROBLEMS WITH THE SEAL OF THE CRANKSHAFT WHICH IS LEAKING. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE ANY FURTHER INFORMATION. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004191January 21, 2003
ENGINE AND ENGINE COOLING
CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING THE HEAD GASKET BLEW CAUSING THE VEHICLE TO OVERHEAT AND DIE OUT.TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002957January 19, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
1998 DODGE NEON HS 2 DOOR MODEL HAS HAD AN OIL LEAK FOR APPROX. 6 MONTHS. TOOK IT TO THE SHOP TODAY AND WAS TOLD IT WAS A BLOWN HEAD GASKET. SHOP OWNER TOLD ME OF 4 OTHER NEONS HE HAS HAD TO SERVICE FOR THE SAME BLOWN HEAD GASKET AND THAT NEON OWNERS ARE LUCKY IF THEIR CAR HITS 40,000 MILES WITHOUT THIS PROBLEM. I KNOW 2 OTHER PEOPLE WITH NEONS AND THEY HAVE HAD THIS PROBLEM ALSO. I WAS TOLD THIS WOULD COST ME 550.00 TO FIX. IT IS IN THE PROCESS OF BEING FIXED RIGHT NOW, BUT I FEEL A RECALL NEEDS TO BE DONE TO SOLVE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006670January 17, 2003
ENGINE AND ENGINE COOLING
OIL LEAKING IN DRIVEWAY, TOOK FOR INSPECTION IMMEDIATELY (SAME DAY IT WAS NOTICED ON A NEW DRIVEWAY). INSPECTOR NOTES HEAD GASKET LEAK THIS MOTOR SHOULD BE ON A RECALL LIST WITH AS MANY AS THEY HAVE SEEN ON THIS MODEL. SCC ****DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****770859****
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004144January 17, 2003
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
WHILE DRIVING VEHICLE UNDER SNOWY OR RAINY CONDITIONS THE VEHICLE GOES INTO A SLIDE. CONSUMER STATES ALMOST RAN INTO A DITCH AS A RESULT. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002302January 7, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
CONSUMER STATES HIS AUTO HAS BEEN LEAKING OIL FOR MONTHS. HE FINALLY TOOK IT TO THE DEALERSHIP AND WAS TOLD THAT HE HAD A BAD HEAD GASKET. HE THINKS THAT THIS IS A BAD MOTOR, BECAUSE IT ONLY HAS 24,000 MILES ON IT. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000507January 3, 2003
ENGINE AND ENGINE COOLING:ENGINE
HEAD GASKET FAILED, WATER LEAKED INTO RADIATOR. HAD TO REPLACE HEAD GASKET, WATER PUMP, HOSES, AND FLUSH RADIATOR. TOTAL REPAIR $1600 CAR HAD 65000 MILES. I NEVER HAD A CAR DO THIS. DEALER CLAIMS THAT IT WAS MY FAULT. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000246December 19, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
MY WIFE BOUGHT HER 1998 DODGE NEON IN AUGUST OF 2000. WE RECENTLY PASSED 60,000 MILES ON THE CAR AND IT BEGAN TO LEAK OIL. THE LEAK WAS GRADUAL AT FIRST AND I ASSUMED THAT THE OIL PAN BOLT HAD BEEN PUT IN INCORRECTLY BY THE SERVICEMEN AT THE LUBE SHOP. HOWEVER, ON FURTHER REVIEW, THE CAR WAS FOUND TO HAVE A HEAD GASKET LEAK (APPROX. AN $800 REPAIR). FURTHER RESEARCH HAS LED ME TO FIND THAT THIS PROBLEM IS COMMON TO ALL DODGE VEHICLES USING THIS ENGINE. THE DEALER, IN CONJUNCTION WITH DODGE, HAS OFFERED TO COVER THE REPAIR, MINUS A $250 DEDUCTIBLE AND A $105 FEE FOR A COOLANT FLUSH/OIL CHANGE THAT THEY SAY IS NECESSARY WHEN DEALING WITH A HEAD GASKET REPAIR. SO, IN REVIEW, DODGE'S PRODUCT IS FAULTY AND THEY KNOW IT. NEVERTHELESS THEY WILL NOT ASSUME FULL RESPONSIBILITY FOR A FLAWED DESIGN THAT THEY CONCEIVED. THIS PRACTICE OF SELLING A PRODUCT WITH KNOWN FLAWS, AND SUBSEQUENTLY REFUSING TO ASSUME RESPONSIBILITY IS, AT BEST, DISHONEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023994December 9, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER, POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE
THE HEAD GASKET FAILED WHICH CAUSED THE VEHICLE TO STALL, THE DEALER REPLACED THE HEAD GASKET, HOWEVER AFTER 2103 MILES THE HEAD GASKET FAILED AGAIN. PH. THE TRANSMISSION PAN WAS LEAKING FLUID AND THE WIPER BLADES WAS REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770055November 23, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY 98 NEON HAS A FAILED HEAD GASKET CONTACTED A LOCAL DEALERSHIP AND WAS TOLD ONLY ORIGINAL OWNER AND UNDER 70,000 MILES WAS CONSIDERED FOR ASSISTANCE BY CHRYSLER ON REPAIR. I WAS TOLD TO CALL BACK ON MONDAY (I CALLED ON A SATURDAY) TO SPEAK WITH THE SERVICE MANAGER FOR MORE ASSISTANCE ON THE MATTER. I WAS ALSO GIVEN A QUOTE FOR REPAIR AND EVEN TOLD BY THE PARTS PERSON THAT THEY KEEP THE GASKET PACKAGE IN STOCK DUE TO THE KNOWN ISSUE. THE QUOTE WAS $124 FOR THE GASKET PACKAGE (PARTS) AND $336 LABOR PLUS TAX. I WOULD LIKE TO KNOW WHY CHRYSLER HAS NOT BEEN REQUIRED TO ISSUE A RECALL ON THIS WELL KNOWN PROBLEM. JUDY & JEREMY AMBROSE DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023048November 20, 2002
AIR BAGS:FRONTAL
CONSUMER STATES THAT WHEN HIT AT 30MPH IN THE FRONT CENTER OF THE VEHICLE THE AIR BAG DID NOT DEPLOY CAUSING MINOR INJURIES TO THE CONSUMER. DEALER NOTIFIED TF
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Neon