Dodge Journey Service Bulletins (2015)

223 manufacturer communications on file.

• June 14, 2017•Document ID: 10138856

  Service Bulletin/Repair Instructions
  VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

  Mfr Comm. #:

  9003413

  Date Added:

  June 4, 2018

  Manufacturer:

  ALFA

  Summary

  Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.

  Associated Products (85)

  2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot2017 Jeep Renegade+ 65 more
  Associated Documents

  • DownloadMC-10138856-0001.pdf↗
• June 7, 2017•Document ID: 10219830

  Service Bulletin/Repair Instructions
  VISIBILITY:WINDSHIELD WIPER/WASHER

  Mfr Comm. #:

  9003109

  Date Added:

  September 15, 2022

  Manufacturer:

  RAM

  Summary

  Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.

  Associated Products (183)

  2018 Alfa Romeo 4C2018 Alfa Romeo Stelvio2018 Chrysler 2002018 Chrysler 3002018 Chrysler Pacifica2018 Chrysler Town and Country2018 Dodge Challenger2018 Dodge Charger2018 Dodge Durango2018 Dodge Grand Caravan2018 Dodge Journey2018 Fiat 124 Spider2018 Fiat 5002018 Fiat 500X2018 Jeep Cherokee2018 Jeep Compass2018 Jeep Grand Cherokee2018 Jeep Patriot2018 Jeep Renegade2018 Jeep Wrangler+ 163 more
  Associated Documents

  • DownloadMC-10219830-0001.pdf↗
• March 29, 2017•Document ID: 10217524

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

  Mfr Comm. #:

  9003696

  Date Added:

  August 8, 2022

  Manufacturer:

  ALFA ROMEO

  Summary

  Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.

  Associated Products (112)

  2018 Alfa Romeo 4C2018 Alfa Romeo Stelvio2018 Chrysler 2002018 Chrysler 3002018 Chrysler Pacifica2018 Chrysler Town and Country2018 Dodge Challenger2018 Dodge Charger2018 Dodge Durango2018 Dodge Grand Caravan2018 Dodge Journey2018 Fiat 124 Spider2018 Fiat 5002018 Fiat 500X2018 Jeep Cherokee2018 Jeep Compass2018 Jeep Grand Cherokee2018 Jeep Patriot2018 Jeep Renegade2018 Jeep Wrangler+ 92 more
  Associated Documents

  • DownloadMC-10217524-0001.pdf↗
• March 29, 2017•Document ID: 10139992

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY:DOOR

  Mfr Comm. #:

  9003696

  Date Added:

  June 11, 2018

  Manufacturer:

  JEEP

  Summary

  Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.

  Associated Products (105)

  2018 Alfa Romeo Stelvio2018 Chrysler 2002018 Chrysler 3002018 Chrysler Pacifica2018 Dodge Challenger2018 Dodge Charger2018 Dodge Durango2018 Dodge Grand Caravan2018 Dodge Journey2018 Jeep Cherokee2018 Jeep Compass2018 Jeep Grand Cherokee2018 Jeep Renegade2018 Jeep Wrangler2018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City+ 85 more
  Associated Documents

  • DownloadMC-10139992-0001.pdf↗
• March 15, 2017•Document ID: 10217521

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE

  Mfr Comm. #:

  9003694

  Date Added:

  August 8, 2022

  Manufacturer:

  DODGE

  Summary

  Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 [email protected], or Joe Lovell (734) 309-6467 [email protected] before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system

  Associated Products (179)

  2017 Alfa Romeo Stelvio2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot+ 159 more
  Associated Documents

  • DownloadMC-10217521-0001.pdf↗
• March 15, 2017•Document ID: 10139989

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  9003694

  Date Added:

  June 11, 2018

  Manufacturer:

  CHRYSLER

  Summary

  Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 [email protected], or Joe Lovell (734) 309-6467 [email protected] before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system

  Associated Products (175)

  2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot2017 Jeep Renegade+ 155 more
  Associated Documents

  • DownloadMC-10139989-0001.pdf↗
• March 8, 2017•Document ID: 10139978

  Service Bulletin/Repair Instructions
  SEAT BELTS

  Mfr Comm. #:

  9003687

  Date Added:

  June 11, 2018

  Manufacturer:

  DODGE

  Summary

  Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

  Associated Products (286)

  2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot2017 Jeep Renegade+ 266 more
  Associated Documents

  • DownloadMC-10139978-0001.pdf↗
• March 1, 2017•Document ID: 10139985

  Service Bulletin/Repair Instructions
  SEAT BELTS

  Mfr Comm. #:

  9003681

  Date Added:

  June 11, 2018

  Manufacturer:

  CHRYSLER

  Summary

  Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

  Associated Products (257)

  2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot2017 Jeep Renegade+ 237 more
  Associated Documents

  • DownloadMC-10139985-0001.pdf↗
• November 29, 2016•Document ID: 10121890

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  25-003-16 REV. A

  Date Added:

  November 3, 2017

  Manufacturer:

  DODGE

  Summary

  Replace Vehicle Emission Certification Information Label This bulletin involves replacing the Vehicle Emission Certification Information (VECI) Label.Owner may be turned away from Inspection and Maintenance (IM) station or fail IM testing because of missing emission components on VECI label. The customer may notice that some info is missing on their VECI labels.is missing. If information is shown in this area, do not replace the label.All vehicles were built with the correct emission components installed and there is no impact on emission performance or drivability.

  Associated Products (13)

  2015 Chrysler 2002015 Chrysler 3002015 Chrysler Town and Country2015 Dodge Challenger2015 Dodge Charger2015 Dodge Dart2015 Dodge Durango2015 Dodge Journey2015 Jeep Cherokee2015 Jeep Compass2015 Jeep Grand Cherokee2015 Jeep Wrangler2015 Ram 1500
  Associated Documents

  • DownloadMC-10121890-0001.pdf↗
• November 22, 2016•Document ID: 10121882

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  Mfr Comm. #:

  08-091-16

  Date Added:

  November 3, 2017

  Manufacturer:

  DODGE

  Summary

  Flash: Instrument Panel Cluster (IPC) Enhancement This bulletin involves reprogramming the IPC with the latest available software. The customer may describe that inside the IPC display, the spelling of the word ?Trip? is misspelled ?Viajem?.The following software enhancement is available: This software will correct the spelling of the word ?Trip? in the display of the IPC.

  Associated Products (2)

  2016 Dodge Journey2015 Dodge Journey
  Associated Documents

  • DownloadMC-10121882-0001.pdf↗
• September 30, 2016•Document ID: 10223853

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:LABELS

  Mfr Comm. #:

  2500316

  Date Added:

  October 17, 2022

  Manufacturer:

  JEEP

  Summary

  Replace Vehicle Emission Certification Information Label This bulletin involves replacing the Vehicle Emission Certification Information (VECI) Label.Owner may be turned away from Inspection and Maintenance (IM) station or fail IM testing because of missing emission components on VECI label. The customer may notice that some info is missing on their VECI labels.is missing. If information is shown in this area, do not replace the label.All vehicles were built with the correct emission components installed and there is no impact on emission performance or drivability.

  Associated Products (13)

  2015 Chrysler 2002015 Chrysler 3002015 Chrysler Town and Country2015 Dodge Challenger2015 Dodge Charger2015 Dodge Dart2015 Dodge Durango2015 Dodge Journey2015 Jeep Cherokee2015 Jeep Compass2015 Jeep Grand Cherokee2015 Jeep Wrangler2015 Ram 1500
  Associated Documents

  • DownloadMC-10223853-0001.pdf↗
• September 14, 2016•Document ID: 10223858

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  68234120

  Date Added:

  October 17, 2022

  Manufacturer:

  DODGE

  Summary

  Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues. The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.~ Issue 2; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A for an exchange or 05064993A for a new part replacement. Prior to replacing parts, Please contact Leony Gonzalez at cell (248) 736-1267 or Reggie Phillips at cell (678) 330-0255. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair.~ Issue 3; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Leony Gonzalez at cell (248) 736-1267 or Reggie Phillips at cell (678) 330-0255. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio. ~ ~______________________________________~ Contact Us at [email protected] for feedback related ONLY to this GPOP Tech Tip. DO NOT email regarding repair procedures unrelated to this Tech Tip or part order inquires. Please include the Part Number (s) and Tech Tip Part Description of the Tech Tip you are referencing for our tracking system.

  Associated Products (8)

  2016 Dodge Dart2016 Dodge Journey2015 Dodge Dart2015 Dodge Journey2014 Chrysler 3002014 Dodge Charger2014 Dodge Dart2014 Dodge Journey
  Associated Documents

  • DownloadMC-10223858-0001.pdf↗
• September 7, 2016•Document ID: 10223855

  Service Bulletin/Repair Instructions
  VISIBILITY/WIPER

  Mfr Comm. #:

  05152029

  Date Added:

  October 17, 2022

  Manufacturer:

  CHRYSLER

  Summary

  Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.

  Associated Products (183)

  2018 Alfa Romeo 4C2018 Alfa Romeo Stelvio2018 Chrysler 2002018 Chrysler 3002018 Chrysler Pacifica2018 Chrysler Town and Country2018 Dodge Challenger2018 Dodge Charger2018 Dodge Durango2018 Dodge Grand Caravan2018 Dodge Journey2018 Fiat 124 Spider2018 Fiat 5002018 Fiat 500X2018 Jeep Cherokee2018 Jeep Compass2018 Jeep Grand Cherokee2018 Jeep Patriot2018 Jeep Renegade2018 Jeep Wrangler+ 163 more
  Associated Documents

  • DownloadMC-10223855-0001.pdf↗
• July 20, 2016•Document ID: 10121683

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  68141352A$

  Date Added:

  November 3, 2017

  Manufacturer:

  DODGE

  Summary

  3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement. If cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ First: Ron Dallison ? Cell (248) 292-9510 [email protected] ~ Second: Joe Lovell - Cell (734) 309-6467 [email protected]~ If a response is not received within 15 mins, then proceed with the necessary repair.

  Associated Products (21)

  2015 Chrysler 2002015 Chrysler 3002015 Chrysler Town and Country2015 Dodge Challenger2015 Dodge Charger2015 Dodge Durango2015 Dodge Journey2015 Jeep Grand Cherokee2015 Jeep Renegade2015 Jeep Wrangler2015 Ram 15002014 Chrysler 2002014 Chrysler 3002014 Chrysler Town and Country2014 Dodge Challenger2014 Dodge Charger2014 Dodge Durango2014 Dodge Journey2014 Jeep Grand Cherokee2014 Jeep Wrangler+ 1 more
  Associated Documents

  • DownloadMC-10121683-0001.pdf↗
• July 13, 2016•Document ID: 10121670

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL; EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  68234120A$

  Date Added:

  November 3, 2017

  Manufacturer:

  DODGE

  Summary

  Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues. The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.~ Issue 2; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 3; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Leony Gonzalez at cell (248) 736-1267 or Dave Clemons at cell (248) 520-0419. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio.

  Associated Products (8)

  2016 Dodge Dart2016 Dodge Journey2015 Dodge Dart2015 Dodge Journey2014 Chrysler 3002014 Dodge Charger2014 Dodge Dart2014 Dodge Journey
  Associated Documents

  • DownloadMC-10121670-0001.pdf↗
• July 1, 2016•Document ID: 10121679

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  S18 v.2

  Date Added:

  November 3, 2017

  Manufacturer:

  DODGE

  Summary

  NOTE: S18 originally published in July. Manverter changed to Maniverter. Alternate Transportation section wording revised. Customer Satisfaction Notification S18 - Engine Oil Consumption The engine on about 480 of the above vehicles may experience low oil pressure originating from an oil consumption issue. This may result in oil starvation and possible engine failure. The engine long block assembly must be replaced on the involved vehicles.

  Associated Products (2)

  2015 Dodge Journey2015 Jeep Compass
  Associated Documents

  • DownloadMC-10121679-0001.pdf↗
• June 15, 2016•Document ID: 10217356

  Service Bulletin/Repair Instructions
  SUSPENSION; WHEELS

  Mfr Comm. #:

  04726431A

  Date Added:

  August 8, 2022

  Manufacturer:

  DODGE

  Summary

  Wheel Assy - steel When servicing a JOURNEY (JC) vehicle with steel wheels (WFU code) with or without a shake or vibration complaint; please review the 4 wheel assemblies in order to detect any witness mark of a missing/misplaced wheel weight. Also please try to remove the weights with hand force only. Please inform Karla De La Rosa Munive ([email protected]) how many witness marks were seen, and how many weights were able to be removed with force hand,on each wheel assembly. ~ Please contact [email protected] for feedback related ONLY.

  Associated Products (5)

  2016 Dodge Journey2015 Dodge Journey2014 Dodge Journey2013 Dodge Journey2012 Dodge Journey
  Associated Documents

  • DownloadMC-10217356-0001.pdf↗
• June 15, 2016•Document ID: 10140106

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  04726431A$

  Date Added:

  June 11, 2018

  Manufacturer:

  DODGE

  Summary

  Wheel Assy - steel When servicing a JOURNEY (JC) vehicle with steel wheels (WFU code) with or without a shake or vibration complaint; please review the 4 wheel assemblies in order to detect any witness mark of a missing/misplaced wheel weight. Also please try to remove the weights with hand force only. Please inform Karla De La Rosa Munive ([email protected]) how many witness marks were seen, and how many weights were able to be removed with force hand,on each wheel assembly. ~ Please contact [email protected] for feedback related ONLY.

  Associated Products (5)

  2016 Dodge Journey2015 Dodge Journey2014 Dodge Journey2013 Dodge Journey2012 Dodge Journey
  Associated Documents

  • DownloadMC-10140106-0001.pdf↗
• June 15, 2016•Document ID: 10080181

  Service Bulletin/Repair Instructions
  POWER TRAIN; POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE); WHEELS

  Mfr Comm. #:

  04726431A$

  Date Added:

  September 15, 2016

  Manufacturer:

  DODGE

  Summary

  "WHEEL ASSY - STEEL WHEN SERVICING A JOURNEY (JC) VEHICLE WITH STEEL WHEELS (WFU CODE) WITH OR WITHOUT A SHAKE OR VIBRATION COMPLAINT; PLEASE REVIEW THE 4 WHEEL ASSEMBLIES IN ORDER TO DETECT ANY WITNESS MARK OF A MISSING/MISPLACED WHEEL WEIGHT. ALSO PLEASE TRY TO REMOVE THE WEIGHTS WITH HAND FORCE ONLY. PLEASE INFORM KARLA DE LA ROSA MUNIVE ([email protected]) HOW MANY WITNESS MARKS WERE SEEN, AND HOW MANY WEIGHTS WERE ABLE TO BE REMOVED WITH FORCE HAND,ON EACH WHEEL ASSEMBLY. ~ PLEASE CONTACT [email protected] FOR FEEDBACK RELATED ONLY."

  Associated Products (5)

  2016 Dodge Journey2015 Dodge Journey2014 Dodge Journey2013 Dodge Journey2012 Dodge Journey
  Associated Documents

  • DownloadMC-10080181-0001.pdf↗
• June 1, 2016•Document ID: 10219814

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  RL305553A

  Date Added:

  September 15, 2022

  Manufacturer:

  FIAT

  Summary

  9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines. If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~

  Associated Products (58)

  2016 Chrysler 2002016 Chrysler 3002016 Chrysler 300C2016 Chrysler Pacifica2016 Chrysler Town and Country2016 Dodge Avenger2016 Dodge Challenger2016 Dodge Charger2016 Dodge Dart2016 Dodge Durango2016 Dodge Grand Caravan2016 Dodge Journey2016 Dodge Viper2016 Fiat 5002016 Fiat 500e2016 Fiat 500L2016 Fiat 500X2016 Jeep Cherokee2016 Jeep Compass2016 Jeep Grand Cherokee+ 38 more
  Associated Documents

  • DownloadMC-10219814-0001.pdf↗