Dodge Durango Complaints (2000)

1,075 consumer complaints on file.

#10202379September 10, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
ON MY DODGE DURANGO. I HAVE AROUND 60,000 MILES ON IT. I TAKE REALLY GOOD CARE OF MY CAR. MY EXISTING PROBLEM IS MY PASSENGER SIDE ELECTRICAL LOCK. I HAVE TO MANUALLY OPEN IT EVERY TIME, LOCK DOES NOT WORK AND MY BACK RIGHT HAND WINDOW DOES NOT OPEN. I HAD TO REPLACE THE LOCK ON MY PASSENGER SIDE ONCE AT THE DEALERSHIP, IT WORKED FOR A COUPLE OF MONTHS THEN WENT OUT AGAIN, PLUS AS THEY WERE FIXING THE PROBLEM THEY LEFT SCREW DRIVER PRINTS ON MY DOOR, WHICH REALLY UPSET ME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200398August 21, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
TL*THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT STATED THAT THE RADIATOR COMES EQUIPPED WITH PLASTIC THAT IS RUBBING AGAINST THE PULLEY. THE FAILURE IS CAUSING THE RADIATOR TO EXPAND. SHE NOTIFIED THE DEALER AND THE MANUFACTURER, BUT THEY HAVE NOT RESPONDED. THE VEHICLE HAS NOT BEEN REPAIRED. THE PURCHASE DATE, SPEED, AND CURRENT MILEAGE WERE UNKNOWN. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197805July 30, 2007
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
TL*THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT RECEIVED RECALL NOTICE NUMBER 04V596000 (SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT). HE TOOK THE VEHICLE TO A LOCAL MECHANIC AND THEY NOTIFIED FRESNO DODGE. THE DEALER REFUSED TO PERFORM THE RECALL REPAIR BECAUSE THE VEHICLE WAS NOT EXPERIENCING ANY FAILURES AT THE TIME. THE DEALER ALSO INFORMED THE CONTACT THAT EVEN THOUGH HE RECEIVED A RECALL NOTICE, HE WOULD STILL BE RESPONSIBLE FOR THE REPAIR COSTS. THERE HAVE BEEN NO FAILURES TO DATE. THE CURRENT MILEAGE WAS 113,000 AND FAILURE MILEAGE WAS 75,000. THE CONSUMER STATED DOES NOT UNDERSTAND WHY THE DEALER WOULD NOT PERFORM THE RECALL AND WOULD NOT COVER THE COST OF THE RECALL. THE CONSUMER STATED WOULD LIKE TO BE REIMBURSED FOR RECALL PERFORMED ON THE VEHICLE. THE CONSUMER PROVIDED THE RECALL ISSUED AND THE REPAIR INVOICE. UPDATED 09/10/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197493July 25, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
DRIVING THE DURANGO DOWN OUR HILL. BRAKES WERE LOST. IMMEDIATELY AFTER ACCIDENT I CHECK BRAKE FLUID, IT WAS FULL. THEN CHECK BRAKE PEDAL, IT DID GO TO FLOOR WITH NO EFFECT BY PUMPING THE BRAKES. DURANGO TOTALED AS WAS THE OTHER CAR THAT HIT MY WIFE AND KIDS. NO SERIOUS INJURY OCCURRED. COMPLETE BRAKE JOB 8 MONTHS BEFORE. HAVE HAD BRAKES PROBLEMS BEFORE, NEVER ABLE TO ISOLATED THE PROBLEM. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10197327July 24, 2007
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
TL*THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING 35 MPH THE VEHICLE PULLED TO THE RIGHT. SHE STATED THAT THE VEHICLE HAS HAD SEVERAL WHEEL ALIGNMENTS. SHE RECEIVED A RECALL NOTICE (RECALL#04V596000) FOR THE FRONT UPPER BALL JOINTS. THE DEALER INSPECTED THE VEHICLE AND STATED THAT THE UPPER BALL JOINTS DID NOT NEED TO BE REPLACED; HOWEVER THE PROBLEM CONTINUED TO OCCUR. THE CURRENT MILEAGE WAS 142,000 AND THE FAILURE MILEAGE WAS 99,200. UPDATED 01/07/08.*LJ UPDATED 12/12/07
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195425July 5, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING 55 MPH ON THE HIGHWAY I DEPRESSED THE BRAKE PEDAL TO SLOW DOWN AND THE PEDAL WENT TO THE FLOOR AND ABS LIGHTS CAME ON. THINKING THE SYSTEM NEEDED TO BLEED I HAD THAT DONE. I DROVE THE VEHICLE HOME , AND FOUND IT VERY DIFFICULT TO STOP WHEN NEEDED. I HAD THE FOLLOWING PARTS REPLACED: MASTER CYLNDER, BRAKE POWER BOOSTER, ABS SYSTEM, REAR WHEEL CYLINDERS ,AND HAD THE LINES FLUSHED. I STILL HAVE ABSOLUTELY NO BRAKES! THERE WAS NO BRAKE PRESSURE AT ALL. THE PEDAL WENT STRAIGHT TO THE FLOOR WITH NO RESISTANCE. TOOK TRUCK TO MECHANIC, AND THEY COULD NOT FIND THE CAUSE OF THE PROBLEM. SO IT STILL SAT WITH NO BRAKES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191493May 22, 2007
SEATS:FRONT ASSEMBLY:POWER ADJUST
2000 DODGE DURANGO WITH 75,000 MILES THE DRIVERS SIDE POWER SEAT BRACKET BECAME LOOSE. SLID FORWARD WITH BRAKING, BACK WHEN ACCELERATING. PARTS WERE ON BACK-ORDER DUE TO THE PART. IF THEY COULD GET THE PART IN IT WAS OVER $600.00 JUST FOR THE PART NOT COUNTING ISTALLATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191086May 17, 2007
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
I OWN A 2000 DODGE DURANGO THAT SHUTS DOWN WHILE DRIVING. IT WAS A DANGEROUS SITUATION BECAUSE I DID NOT KNOW WHEN THE SITUATION WILL OCCUR. SOMETIMES IT HAPPENED WHEN I WAS IN HEAVY TRAFFIC. SO FAR, THE AIR INTAKE SENSOR AND THE THROTTLE CONTROL SENSORS HAVE BEEN REPLACED. THIS DID NOT FIX THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190508May 11, 2007
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
FRONT UPPER BALL JOINTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190509May 11, 2007
SUSPENSION:FRONT
FRONT BALL JOINTS FAILED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188240April 18, 2007
SUSPENSION:FRONT
MAKE: DODGE MODEL: DURANGO YEAR: 2000, I ALWAYS HAD PROBLEMS WITH THE DURANGO SINCE ABOUT 13,000, (NOW HAVE 93,000. REPLACEMENT OF BALL JOINTS, BRAKE CALIPERS, AND CONTINUOUS CHECKS FOR CLICKING AND VIBRATION FEELING IN THE STEERING COLUMN. THIS HAS NOT BEEN RIGHT FROM THE START. I BELIEVE THERE IS SOMETHING DEFECTIVE WITH THE STEERING AND FRONT END. EACH TIME I TAKE IT TO THE DEALER FOR SERVICE THEY CAN NEVER DUPLICATE THE PROBLEM. I HAVE ENJOYED THE DURANGO, EXCEPT FOR THESE FRONT END PROBLEMS. THE STEERING MAKES NOISES AND HAS A FUNNY RESPONSE TO THE TURNING PROCESS. COULD YOU PLEASE REVIEW CLOSER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187973April 15, 2007
EQUIPMENT, EQUIPMENT:ELECTRICAL, STEERING:COLUMN, ENGINE AND ENGINE COOLING
PROBLEMS WITH ENGINE AND ENGINE COMPONENTS OIL GAUGE NOT WORKING, TICKING IN MOTER OIL LEAKING. WAS TOLD I NEED NEW MOTER. ALSO STRANGE NOISES FROM STEERING COLOMN. TRUCK ONLY HAS 79,000 MILES I AM REQUESTING CHRYSLER RECALL THIS TRUCK AND STAND BEHIND THEIR COMPANY AND FIX WHAT IS WRONG WITH THESE ENGINES, ECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187934April 5, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING
TL*THE CONTACT OWNS A 2000 DODGE DURANGO. THE VEHICLE WAS BROUGHT TO THE DEALER TO PERFORM RECALL 04V596000 REPAIRS. IMMEDIATELY AFTER THE VEHICLE WAS REPAIRED THE STEERING ASSEMBLY SHIFTED AND THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE FORWARD. THE VEHICLE WAS INVOLVED IN COLLISIONS PRIOR TO IT BEING PURCHASED BY THE CONTACT, W3HICH MAY HAVE CONTRIBUTED TO THE FAILURE. THE DEALER DID NOT CORRECT THE FAILURE, AND THE VEHICLE HAS NOT BEEN DRIVEN FOR A YEAR. THE VEHICLE WAS TOWED FROM THE DEALER TO A RELATIVE'S HOME. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES WITH THE VEHICLE PRIOR TO THE RECALL REPAIR. THE CURRENT AND FAILURE MILEAGE WERE 80,000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183277February 22, 2007
SUSPENSION, STEERING:HYDRAULIC POWER ASSIST:PUMP, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I BOUGHT MY TRUCK USED AND HAD THEM DO A COMPLETE WORK UP ON IT WHEN I PURCHASED IT. EVERYTHING WAS FINE FOR 1 WEEK. AFTER THAT WEEK MY ENGINE LIGHT CAME ON. I TOOK IT BACK TO THE DEALER AND HAD THEM REPLACE THE "CANISTER" BECAUSE THAT'S WHAT THEY SAID WAS THE PROBLEM. 1 WEEK LATER IT RETURNED. I HAVE HAD IT CLEARED OUT ABOUT 100 TIMES. IT NOW KEEPS TELLING ME I HAVE A GAS LEAK. MY MECHANIC HAS LOOKED AT THIS TRUCK MORE THAN THE AVERAGE TIME. NOW I AM AT 130,000 MILES AND MY SUSPENSION IS COMPLETELY SHOT, POWER STEERING PUMP, AUTOMATIC LOCKS ARE SLOWLY MALFUNCTIONING (THEY MAKE A LOUD NOISE ON 2 OF THE DOORS), AND THE DRIVERS SIDE WINDOW DOESN'T ROLL DOWN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182956February 19, 2007
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
A FEW WEEKS AGO, IT STARTED WITH THE DOOR AJAR LIGHT, AND GATE OPEN LIGHT COMING ON WHEN NOTHING WAS OPEN. A LOT OF ICE BUILD UP (BAD SEALS) MADE THE DRIVER DOOR DIFFICULT TO LATCH. A WEEK AGO WE WERE DRIVING AND ALL OF THE LOCKS STARTED UNLOCKING REPEATEDLY. NOW WE CAN'T EVEN LOCK OUR TRUCK, IT UNLOCKS ITSELF. IT DOES THIS WHETHER THE VEHICLE IS ON OR NOT. IT ALSO TURNS ON THE INTERIOR LIGHTS. THE SWITCHES DO NOT WORK TO LOCK THE DOORS. WE HAVE TO REMOVE THE FUSE (WHICH ALSO CONTROLS THE WIPERS, BAD IDEA) TO STOP THE LOCKS FROM UNLOCKING. ALSO, IT ARMS THE SECURITY SYSTEM ( I THINK)AND MAKES IT SO THE TRUCK SHUTS OFF ON IT'S OWN. I FEEL EXTREMELY UNSAFE NOW THAT I MY VEHICLE UNLOCKS ITSELF AND SHUTS OFF. LAST NIGHT WE CAME OUT TO THE PARKING LOT TO DISCOVER IT UNLOCKED AND THE INTERIOR LIGHTS WERE TURNING ON AND OFF THE WHOLE TIME. I HAVE TO TAKE MY 3 YEAR OLD IN THIS VEHICLE. I KNOW THAT THIS IS A PROBLEM WITH A LOT OF DURANGOS AND CHRYSLER BETTER DO SOMETHING ABOUT IT NOW! THIS IS A HUGE SAFETY ISSUE, AND I CAN'T BELIEVE IT'S BEING IGNORED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182112February 9, 2007
SUSPENSION
TL* - THE CONTACT CALLED REGARDING A 2000 DODGE DURANGO. THE CONTACT STATED THAT THE RIGHT FRONT WHEEL CAME OFF THE VEHICLE. WHILE TRAVELING AT 25 MPH. THE ROAD CONDITIONS WERE DRY. THE FAILURE MILEAGE WAS 73,000. THERE WERE NO INJURIES. THE TIRE ON THE VEHICLE ROLLED OUT INTO THE HIGHWAY AND STRUCK ANOTHER VEHICLE CAUSING DAMAGE TO THAT VEHICLE. A POLICE REPORT FILED. THE VEHICLE WAS TOWED TO A CHRYSLER DODGE DEALER, WHO WAS UNABLE TO DIAGNOSE THE PROBLEM. ALSO, THERE WAS ALSO MINOR DAMAGE TO THE FRONT BUMPER .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181778February 6, 2007
ENGINE AND ENGINE COOLING:ENGINE
WITHOUT WARNING, WELL MAINTAINED 2000 DODGE DURANGO SUFFERED SUDDEN ENGINE FAILURE. 2 REPAIR SHOPS DECLARE ENGINE WORTHLESS AND MUST BE REPLACED. LEARN HUNDREDS OF DURANGO OWNERS EXPERIENCING SAME PROBLEMS. CONTACT DAIMLER CHRYSLER. THEIR RESPONSE UNSATISFACTORY. CURRENTLY CONTACTING SEVERAL CONSUMER AGENCIES, ATTORNEY GENERAL OFFICE & LOCAL SENATORS. PROBLEM CURRENTLY PENDING RESOLUTION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181612January 30, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DODGE DURANGO'S WITH TWO WHEEL ANTI-LOCK BRAKE SYSTEM PROBLEMS**CC THE REAR BRAKES LOCKED WHICH CAUSED THE AXLE TO BOUNCE SEVERELY. THE BACK OF THE VEHICLE STARTED SWERVING TO THE SIDE. THE REAR AXLE BOUNCE AND THE VEHICLES INSTABILITY SEEMED TO REDUCE THE EFFECTIVENESS OF THE FRONT BRAKES. THE ULTIMATE RESULT WAS A VERY SLIGHT BUMPER IMPACT WITH A SEMI-TRAILER. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10177585January 2, 2007
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
TL* - THE CONTACT TOOK THE CAR TO SEARS BECAUSE THE VEHICLE WAS MAKING A POPPING NOISE. THE NOISE OCCURRED SINCE HE PURCHASED THE VEHICLE. THERE WERE NO WARNING LIGHTS INDICATING SERVICE WAS NEEDED ON THE VEHICLE . THE CONTACT STATED THE REPAIR WAS PREVIOUSLY DONE INCORRECTLY THE DEALER'S DISTRICT MANAGER DENIED THE REPAIR, ALTHOUGH APPROVAL WAS GIVEN BY THE MANUFACTURER . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177365December 29, 2006
ENGINE AND ENGINE COOLING
WE HAVE A 2000 DODGE DURANGO WITH A 5.9 ENGINE WITH OVER 82,000 MILES THE FIRST TIME IT HAPPEN WE WERE GOING DOWN THE RIVER TO OUR CABIN WHEN IT LOST OIL PRESSURE, SO WE CHANGED THE OIL WITH CHECK THE GAUGES. SO NOW IT HAPPEN AGAIN THE OIL PRESSURE DROPPED AGAIN CHANGED THE OIL THE LIGHT CAME ON CHECK GAUGES AFTER THE OIL WAS CHANGED AND IT HEATED UP THIS TIME BUT I DID GET IT BACK HOME. SO I DECIDED TO LOOK UP CAR COMPLAINTS.COM 14 COMPLAINTS WAS THERE ABOUT OIL SLUDGE. HOPE SOMETHING CAN BE DONE THIS ISN'T RIGHT. THANKS SO MUCH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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