Dodge Durango Complaints (2000)

1,075 consumer complaints on file.

#10279279August 3, 2009
TIRES, TIRES:SIDEWALL
MENTOR ALL TERRAIN RADIAL SXT SIZE 31X10.5X15 WIRES ARE COMING OUT THE SIDE WALL WITH TREAD STILL THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276908July 15, 2009
STEERING, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I OWN A 2000 DODGE DURANGO, AND IT OFTEN WILL JUST SHUT DOWN WHILE I'M DRIVING. I HAVE OWNED IT SINCE OCTOBER 2008, AND THIS HAS HAPPENED 12 OR 13 TIMES. I RECEIVE A "NO BUS" SIGNAL ON MY ODOMETER DISPLAY. I HAVE REPLACED BATTERY TERMINALS, AND A BATTERY. IT SEEMS TO HAPPEN FAR MORE OFTEN IN HOT WEATHER. IT SOMETIMES HAPPENS WHEN I'M DRIVING 65 MPH ON THE FREEWAY, AND THEN THE CAR SHUTS DOWN AND I LOSE POWER STEERING (VERY DANGEROUS), BRAKES (EVEN MORE DANGEROUS) AND THE ACCELERATOR DOESN'T FUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272507June 1, 2009
SERVICE BRAKES, HYDRAULIC
DRIVING ON CITY ROADS THROUGH TRAFFIC LIGHTS AND SUDDENLY HAD NO BRAKES. BRAKE PEDAL WAS ON THE FLOOR. NARROWLY AVOIDED CRASHING BY SWERVING INTO FREE TURN LANE AND TURNING. APPLIED PARKING BRAKE TO COME TO A STOP. DODGE DEALERSHIP LOOKED AT VEHICLE AND REPORTED THAT THE RETAINING CLIP FOR BRAKE PEDAL TO BOOSTER WAS MISSING. THEY REPLACED THE CLIP TO CORRECT THE PROBLEM. THERE IS NO OLD PART SINCE IT WAS MISSING COMPLETELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268715May 14, 2009
ENGINE AND ENGINE COOLING:ENGINE, SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING 25 MPH, THE VEHICLE BEGAN DRIVING ROUGHLY AND SMOKE APPEARED UNDER THE HOOD. THE BRAKES STIFFENED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT EASED OFF THE BRAKES, BUT THEY FAILED COMPLETELY. MORE SMOKE APPEARED UNDER THE HOOD. THE CONTACT ATTEMPTED TO PULL THE VEHICLE OVER, BUT LOST CONTROL. SHE HEARD TWO SNAPPING NOISES UNDER THE HOOD. SHE APPLIED THE EMERGENCY BRAKE, WHICH STOPPED THE VEHICLE. THE PASSENGER OPENED THE HOOD AND NOTICED FLAMES IN THE ENGINE. THEY CALLED THE FIRE DEPARTMENT AND A REPORT WAS FILED. THE ENGINE FIRE SPREAD TO THE PASSENGER COMPARTMENT OF THE VEHICLE. A FEW MINUTES LATER, THE VEHICLE WAS ENGULFED IN FLAMES. THERE WERE NO INJURIES. PRIOR TO THE FIRE, REPAIRS HAD BEEN MADE TO THE ENGINE BECAUSE IT WOULD STALL AND OVERHEAT. THE CONTACT BROUGHT THE VEHICLE IN FOR SERVICE THE DAY AFTER THE VEHICLE WAS PURCHASED IN NOVEMBER OF 2008. THE CURRENT AND FAILURE MILEAGES WERE 124,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10267758May 5, 2009
LATCHES/LOCKS/LINKAGES
DRIVER AND PASSENGER ELECTRIC DOOR LOCK FAILURES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267759May 5, 2009
SUSPENSION:FRONT
FRONT LEFT BUSHING REPAIRED 6 TIMES AND STILL SQUEAKS AT EVERY SUSPENSION COMPRESSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267037April 27, 2009
SEATS
DRIVERS SEAT SLIDES BACK AND FORTH ABOUT 1/2 INCH WHEN I HIT THE BRAKES. DEALER SAYS ENTIRE SEAT NEEDS TO BE REPLACED. STARTED SPONTANEOUSLY (CAR IN NO ACCIDENTS AND NOT USED OFF ROAD). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266480April 23, 2009
ELECTRICAL SYSTEM
OUR DOOR LOCK SYSTEM IS NOT WORKING PROPERLY. IT STARTED WITH A LOUD NOISE WHEN WE HIT THE UNLOCK BUTTON. NOW, WHEN YOU HIT THE UNLOCK FROM THE DRIVER'S SIDE DOOR, BOTH PASSENGER DOORS WILL NOT UNLOCK AND HAVE TO BE DONE SO MANUALLY. IF YOU USE THE KEY ON THE PASSENGER DOOR, IT WILL UNLOCK ALL OF THE DOORS. NOW THE DRIVERS SIDE DOOR LOCK DOES NOT LOCK WHEN HITTING DOOR LOCK, BUT CAR ALARM IS STILL ACTIVATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264338April 7, 2009
ENGINE AND ENGINE COOLING
I AM THE ORIGINAL OWNER OF MY 2000 DURANGO SLT 4X4, SINCE THE TIME OF PURCHASE IN 2000. I HAD MY VEHICLE IN THE SHOP FOR THE REAR ROOF A/C FAN MOTOR GOING ON AND OFF EVERY TIME I AM IN THE CAR WHILE THE A/C SWITCH IS OFF. I HAVE ALL RECORDS AND CAN CONTACT THE DEALER FOR PROOF THAT THIS ISSUE WAS REPORTED, INSPECTED AND WORKED ON NUMEROUS TIMES AND NEVER RESOLVED. 9 YEARS LATER, AND THE PROBLEM STILL PERSISTS AND HAS LEFT ME QUITE UNHAPPY ESPECIALLY WHEN THIS VEHICLE WAS MY FIRST PURCHASE ON MY OWN AND I'M REMINDED OF THE ISSUE EVERYTIME I'M DRIVING THE CAR. I HAVE NO OTHER COMPLAINTS EXCEPT FOR THIS A/C ROOF UNIT FAN MOTOR GOING ON AND OFF ON ITS OWN FOR UNKNOWN REASON. SOMETIMES, IT MIGHT STOP IF I PLAY WITH THE TEMPERATURE AND FAN CONTROLLERS ON THE FRONT DASH, BUT HAS NOT BEEN SPECIFIC. I HAVE EVEN SPOKEN TO THE DEALER MANAGER WHERE I PURCHASED THE VEHICLE WITHIN DAYS AND WEEKS AND CONTINUED TO MONTHS AFTER NUMEROUS UNRESOLVED REPAIR ATTEMPTS TO CLAIM UNDER THE LEMON LAW AND THE DEALERSHIP GUIDED ME OTHERWISE. EVEN THOUGH ITS BEEN 9 YEARS, I STILL OWN THE VEHICLE AND REALLY DO WISH TO RESOLVE THIS ISSUE AS I PLAN TO CONTINUE TO DRIVE THIS VEHICLE FOR AS LONG AS POSSIBLE AS I DO KEEP IT ROUTINELY MAINTAINED AND SERVICED. AN ADDITIONAL INQUIRY OR COMPLAINT IS THE AWFUL OIL SLUDGE BUILD UP NEAR AND AROUND THE OIL CAP AND RESERVOIR INTAKE WHERE THE OIL IS ADDED. I WAS ALSO INFORMED BY MY MECHANIC THAT THE HEADERS WERE CLEANED FROM SLUDGE BUILD UP. I LOOKED THIS ISSUE UP ONLINE AT THE DODGE FORUMS AND THIS SEEMS TO BE A VERY COMMON PROBLEM. AT THIS TIME, I HAVE NOT HAD ANY OTHER ISSUES IN REGARD TO THE SLUDGE BUILD UP BUT MY MAIN CONCERN IS THE REAR FAN SINCE I CANNOT FIND ANY RELATED INFORMATION TO REPAIR THIS PROBLEM. PLEASE TAKE THE TIME INTO THIS REAR A/C MATTER, AND RECOMMENDATIONS FOR THE SLUDGE PREVENTION OR MAINTENANCE, IT WOULD BE GREATLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264414April 7, 2009
ENGINE AND ENGINE COOLING:ENGINE
DRIVING ALONG ON THE WAY TO SEE MY FATHER IN THE HOSPITAL AND THE CHECK GAUGE LIGHT CAME ON AND THE OIL PRESSURE WENT TO 0 AND THEN BACK UP AND THEN BACK TO 0, AND THEN ENGINE SEIZED UP. NOW WILL HAVE TO REPLACE THE ENGINE, CHRYSLER SHOULD PONY UP FOR ALL THESE VEHICLES WHEN THEY KNOW THERE IS A PROBLEM. I WILL DEFINITELY BE KEEPING RECEIPTS FOR THIS JUST IN CASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263904April 1, 2009
ENGINE AND ENGINE COOLING
DRIVING THE CAR THE ENGINE BEGAN TO KNOCK AND THE CAR STOPPED ON THE ROAD WHILE DRIVING AND COULD HAVE CAUSED A SERIOUS ACCIDENT. THIS INVOLVES LOUD ENGINE KNOCKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259499February 20, 2009
SUSPENSION:FRONT
2/18/2009 MECHANIC FIXED WHEEL BEARING-FRONT SUSPENSION HUB AND BEARING LEFT SIDE 1 YR AGO SAME THING WAS DONE TO RIGHT SIDE. I PAID OUT OF POCKET BOTH TIMES. HE TOLD ME TO CHECK INTO RECALL ON DODGE DURANGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257744February 6, 2009
STEERING
TL*THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING COLUMN MOVED LEFT AND RIGHT AND THE VEHICLE FAILED TO MOVE IMMEDIATELY. THE CONTACT INSPECTED THE STEERING COLUMN AND NOTICED THAT THE PIN THAT HOLDS THE UPPER UNIVERSAL JOINT AND STEERING FAILED. THE VEHICLE WAS DRIVEN TO A LOCAL REPAIR SHOP AND THE MECHANIC COULD NOT FIND ANY FAILURES. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE CURRENT MILEAGE WAS 150,000 AND FAILURE MILEAGE WAS 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256114January 23, 2009
AIR BAGS, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:HORN
THE CRUISE CONTROL AND HORN QUIT WORKING. I WAS CHECKING THE INTERNET TO SEE WHAT COULD BE WRONG WITH IT. I FOUND THE RECALL FOR REPLACING THE CLOCKSPRING IN THE STEERING WHEEL AND THIS COULD CAUSE MY PROBLEMS PLUS CAUSE MY AIR BAG TO NOT DEPLOY IN AN ACCIDENT. I CONTACTED THE DEALER AND WAS TOLD MY # (*)WAS NOT INCLUDED AND TO CALL CHRYSLER, WHICH I DID. I WAS TOLD THE SAME THING AND THAT I SHOULD TAKE IT TO BE FIXED AND THEN IF IT WERE ADDED TO THE RECALL I WOULD BE REIMBURSED. I DON'T FEEL I SHOULD BE RESPONSIBLE FOR THIS REPAIR AND I DON'T HAVE THE MONEY FOR IT. WHAT HAPPENS IF I'M IN AN ACCIDENT LIKE THE ONES I'VE READ IN SOME OF THESE OTHER COMPLAINTS AND MY AIR BAG DOES NOT DEPLOY. IS IT JUST SOL OR CAN I SUE CHRYSLER? I FEEL THEY SHOULD INCLUDE MINE AND THE OTHERS IN THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250844December 5, 2008
SERVICE BRAKES, HYDRAULIC
2000 DURANGO 2-WHEEL DRIVE. BRAKES LOCK UP AND TAIL SLIDES AROUND. IT IS AS IF THE REAR END IS BOUNCING WHEN BRAKING (BACK END TOO LIGHT). EVEN WORSE WHEN ROAD WET. VERY DANGEROUS. WHY DOES IT DO THIS??? NO ACCIDENT. AM VERY CAREFUL AND DON'T LET PEOPLE DRIVE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247574November 3, 2008
AIR BAGS:FRONTAL, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
TL*THE CONTACT OWNS A 2000 DODGE DURANGO. ON NOVEMBER 1, 2008, WHILE DRIVING 45 MPH, THE SPARE TIRE RELEASED FROM THE TIRE HOLDER. THE VEHICLE FLIPPED OVER AND CRASHED INTO A POLE. THE WINDSHIELD SHATTERED AND THE DRIVER SIDE FRONTAL AIR BAG FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE HEAD. GEORGIA POLICE REPORT NUMBER 081101015 WAS FILED. THE VEHICLE WILL BE TAKEN TO THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 95,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10243289September 24, 2008
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS OVER HILLS OR BUMPS, THE VEHICLE WOULD VIBRATE ABNORMALLY. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND THE TECHNICIAN STATED THAT IT WAS UNSAFE TO DRIVE BECAUSE THE BALL JOINTS WERE SEVERELY CORRODED. THE CONTACT CALLED AN AUTHORIZED DEALER IN REFERENCE TO NHTSA CAMPAIGN ID NUMBER 04V596000 (SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT) AND WAS INFORMED THAT HIS VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241390September 8, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
ECU COMPUTER DIES AFTER HEAT SOAKED. ENGINE JUST DIES AND WE LOSE STEERING AND BRAKES IN A FEW SECONDS DUE TO THE LOSS OF ENGINE OPERATION. NO ADVANCE WARNING, JUST A WARNING ON THE ODOMETER "NO BUS" - ALL INSTRUMENTS ARE DEAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240991September 4, 2008
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT HEARD A CLUNKING NOISE IN THE FRONT SUSPENSION WHILE DRIVING 5 MPH. SHE CALLED THE DEALER IN REFERENCE TO NHTSA CAMPAIGN ID NUMBER 04V596000 (SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT). THE TECHNICIAN STATED THAT BECAUSE HER VEHICLE WAS 2 WHEEL DRIVE, HER VIN WAS EXCLUDED FROM THE RECALL. THE CONTACT WOULD BE RESPONSIBLE FOR THE RECALL REPAIR. SHE IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. THE MANUFACTURER WAS UNABLE TO ASSIST. THE FAILURE AND CURRENT MILEAGES WERE 120,882.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240650September 2, 2008
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2000 DODGE DURANGO. IN AUGUST OF 2007, THE CONTACT HEARD AN UNFAMILIAR NOISE COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. SHE NOTICED THAT THE FRONT PASSENGER SIDE TIRE WAS WEARING FASTER THAN NORMAL AND HAD TO BE REPLACED TWICE. BETWEEN SEPTEMBER OF 2007 AND AUGUST OF 2008, THE NOISE INTENSIFIED. THE DEALER STATED THAT THE FRONT PASSENGER SIDE BALL JOINT WAS THE CAUSE OF THE FAILURE. THE MANUFACTURER STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V596000 (SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT). THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Durango