Dodge Durango Complaints (2000)

1,075 consumer complaints on file.

#10345912July 28, 2010
ENGINE AND ENGINE COOLING:ENGINE
ENGINE INTERMITTENTLY SHUTS OFF. SOMETIMES NOT EVERYDAY AND SOMETIMES 10 TIMES. SHUTS OFF AT VARIOUS SPEEDS, IDLING AND IN DRIVE AT A STOP LIGHT, OR GOING 40 MILES PER HOUR. IT SOMETIMES RESTARTS RIGHT AWAY, AND SOMETIMES IT CRANKS AND CRANKS, AND ABOUT THE 15TH TRY IT MAY RESTART. IT CUT OUT 6 TIMES IN THE PARKING LOT OF A MALL. THE ONLY THING I CAN THINK OF IS THAT I WAS PARKED IN THE SUN ON A HOT DAY AT THE MALL, AND THE ENGINE QUIT AFTER RUNNING FOR ONLY 30 SECONDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345163July 25, 2010
ENGINE AND ENGINE COOLING
RECENTLY PURCHASED A 2000 DODGE DURANGO SLT 4X4. CAR DROVE FINE FOR FIRST 2 DAYS. DAY 3: STARTED MY CAR, IT DIED HALF WAY DOWN MY DRIVE WAY, COULD NOT GET IT STARTED AGAIN. PUSHED IT BACK AND LET IT COOL DOWN. NO CHECK ENGINE LIGHTS ON, TEMPERATURE IS NORMAL. STARTED IT AFTER 20MINUTES AND IT STARTED UP. LET IT IDLE FOR A COUPLE MINUTES, AND STARTED DRIVING AGAIN. AS SOON AS MY FOOT LEFT THE GAS, IT DIED AGAIN. I HAVE NOT REPLACED ANYTHING YET, AS I HAVE BEEN DOING SOME RESEARCH ON THE PROBLEM. I WAS SHOCKED TO FIND OUT WHAT I HAVE. ON ONE WEBSITE ALONE THERE ARE OVER 100 CASES OF THE EXACT SAME PROBLEM, NUMEROUS SUPPOSED FIXES, AND NONE WORKING. THIS IS A VERY VERY DANGEROUS PROBLEM, AND IT SEEMS TO BE DUE TO THE PLACEMENT OF THE PCM SENSOR AND IT OVERHEATING. THIS ISSUE HAS PLACED SEVERAL DRIVERS IN DANGER, WITH THE CAR DYING IN THE MIDDLE OF INTERSECTIONS AT RANDOM TIMES, AND LOSING POWER STEERING AND POWER BRAKES. I BELIEVE THIS ISSUE NEEDS A RECALL, IF SO MANY PEOPLE ARE HAVING THE EXACT SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345189July 25, 2010
ELECTRICAL SYSTEM
I HAVE A 2000 DODGE DURANGO WITH 118K AND WITH OUT WARNING I LOSE ALL POWER GAS BRAKES STEERING ETC AND FOR ME TO GET THE CAR STARTED AGAIN I HAVE TO POP THE HOOD AND WIGGLE THE MIDDLE PCM HARNESS ( WHICH IS A WHITE CONNECTOR) AND THEN IM ABLE TO START MY CAR AGAIN. THIS ALSO ONCE CAUSE ME TO GO BOUNCE OFF A WALL IN A PARKING GARAGE BECAUSE OF THE LOSS OF POWER STEERING AND BRAKES WHEN THE CUT OFF ON ME WHILE TRYING TO MAKE A TURN. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10336683June 16, 2010
ELECTRICAL SYSTEM
I OWN A 2000 DODGE DURANGO SLT 4WD. THE VEHICLE SHUTS OFF WHEN THE OUTDOOR TEMPERATURE EXCEEDS 75 DEGREES. I HAVE TRACED THE ISSUE TO THE PCM OF THE VEHICLE, WHICH BECOMES SO HOT THAT YOU CANNOT TOUCH ITS METAL HOUSING WITH YOUR HANDS. THE PCM IS LOCATED IN THE ENGINE COMPARTMENT, BOLTED ABOVE THE PASSENGER FRONT TIRE. THE PCM HAS THREE WIRE HARNESSES ATTACHED TO IT, AND ONCE THE PCM HEATS UP, A "KILL" SWITCH IS TRIGGERED AND THE VEHICLE SHUTS OFF. SHORTLY AFTER, THE ODOMETER READS "NO BUS" AND THE ONLY WAY TO RESET THE PCM IS TO LEAVE THE IGNITION KEY IN THE "ON" POSITION, PULL THE PCM WIRE HARNESS THAT IS CLOSEST TO THE PASSENGER COMPARTMENT, RE-SEAT THE HARNESS AND HOPE THAT YOU HEAR A "CLICKING" SOUND. THE VEHICLE NORMALLY RE-STARTS, BUT WILL AGAIN TURN OFF AT INTERMITTENT TIMES. ON A TYPICAL DAY OF 80*, I WILL PERFORM THIS PROCESS SEVERAL TIMES IN MY 22-MILE ROUND-TRIP TO WORK. MANY PEOPLE HAVE BEEN EXPERIENCING THE SAME EVENTS, THUS CAUSING NIGHTMARES FOR THOSE THAT DO NOT HAVE A SAFE PULL-OFF FROM ROADS, OR THOSE THAT ARE IN INTERSECTIONS OR NEAR CROSSWALKS, SINCE THE ENGINE SHUTS DOWN SPORADICALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331979May 24, 2010
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
FOR THE PAST 8 MONTHS MY 2000 DODGE DURANGO WILL JUST SHUT OFF WHILE I AM DRIVING. I HAVE REPLACED THE JUMP START, THE COIL, BELTS, AIR CONDITION, PULLEYS, SPARK PLUGS. IT HAS HAD A COMPLETE TUNE UP AND BEEN TO THE MECHANIC AT LEAST 5 TIMES. NOTHING SHOWS UP ON THE CODES, IT WILL ONLY SHOW THE WORD NOBUS IN THE ODOMETER AND IT TAKES FROM 10 MINUTES TO ONE HOUR BEFORE IT WILL RESTART. THIS HAS BECOME VERY DANGEROUS AS THERE IS NO ADVANCE WARNING. YOU LOSE ALL POWER AND IT JUST STOPS RUNNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330734May 17, 2010
EXTERIOR LIGHTING, INTERIOR LIGHTING
I HAVE A 2000 DODGE DURANGO I BEEN HAVING PROBLEMS WITH PANEL, TAIL AND HEAD LIGHTS I RECENT FIX THE PROBLEM I WENT OUT OF TOWN AND THE PROBLEM CAME BACK AGAIN I WAS OUT OF LIGHT ON THE MIDDLE OF THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327122April 23, 2010
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING AT ROAD SPEED SOUTHBOUND ON NC STATE ROAD 1922, AND APPROACHING A STOP SIGN AT THE INTERSECTION WITH NC STATE HIGHWAY 98, I NOTICED A SUDDEN AND NEARLY COMPLETE LOSS OF BRAKING POWER ACCOMPANIED BY BRAKE PEDAL TRAVEL TO THE FLOOR. NO VISIBLE FLUID LEAKAGE EXISTS, NOR ARE ANY DIAGNOSTIC LIGHTS ILLUMINATED ON THE VEHICLE'S DASHBOARD. REPLACEMENT OF THE BRAKE MASTER CYLINDER WAS DONE, AND THE FAILURE PERSISTED.. THE FAILURE IS PERSISTENT AND OCCURS WITH EVERY USE OF THE BRAKE PEDAL. THE CONSEQUENCES ARE GREATLY INCREASED STOPPING DISTANCE WITH PEDAL TRAVEL TO THE FLOOR EVEN UNDER MODERATE FOOT PRESSURE. DIAGNOSIS BY CERTIFIED DODGE MECHANICS AFTER CONSULTATION WITH CHRYSLER INDICATE A FAILURE OF THE ABS ACCUMULATOR. FAILED PART IS AVAILABLE FOR ANALYSIS. NO ADDITIONAL WORK HAS BEEN COMPLETED AT THE TIME OF THIS FILING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321091March 19, 2010
LATCHES/LOCKS/LINKAGES
EVERY DOOR LOCK IN THE VEHICLE HAS FAILED CAUSING THE INABILITY TO OPEN THE DOOR MANUALLY. THE LOCK SYSTEM FAILS IN THE LOCKED POSITION AND REMAINS STUCK IN THE LOCKED POSITION CAUSING THE INABILITY TO OPEN THE DOOR FROM THE INSIDE OR OUTSIDE. IF YOU DO A GOOGLE SEARCH YOU WILL NOTE THAT THERE ARE 100'S OF POSTINGS ON THIS PROBLEM. I FEEL THIS IS UNACCEPTABLE FROM A SAFETY STAND POINT TO NOT BE ABLE TO OPEN A DOOR DUE TO A FAULTY POWER LOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317857March 8, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2000 DODGE DURANGO . HE STATED THAT WHILE DRIVING AT 75 MPH THE VEHICLE STALLED, THE STEERING , LIGHTS AND BRAKES WERE INOPERABLE. HE THEN PUSHED THE VEHICLE TO THE SIDE OF THE ROAD. HE WAITED AND RESTARTED THE VEHICLE AND IT OPERATED NORMALLY. AFTER 2 HOURS THE FAILURE OCCURRED AGAIN . THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED. THE DEALER STATED THAT THE PCM OVERHEATED WHICH CAUSE THE VEHICLE TO SHUT DOWN.THIS HAD OCCURRED 20 ADDITIONAL TIMES. THERE HAVE BEEN NO REPAIRS MADE TO THE VEHILCE . THE FAILURE MILEAGE WAS UNKNOWN AND CURRENT MILEAGE WAS 121972.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310376February 14, 2010
ELECTRICAL SYSTEM
PCM ON DODGE DURANGO'S KEEP GOING BAD CAUSING THE TRUCK TO GO DEAD WITH OUT WARNING. I HAVE HAD A NEW ONE PUT ON MY DODGE AND IT WENT BAD TOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303822February 2, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:MECHANICAL
SINCE PURCHASE OF 2000 (NEW) DODGE DURANGO 5.9L 4 WHEEL DRIVE, THE TRANSMISSION HAS BEEN SERVICED SEVERAL TIMES AT GREAT AMOUNTS OF COST. I RARELY USE 4 WHEEL DRIVE AND TAKE CARE OF EACH REQUIRED SERVICE. ON THE INTERNET I NOTICE SEVERAL SIMILAR/SAME COMPLAINTS. THE 4 WHEEL DRIVE LIGHT STUCK ON AND THE TRANSMISSION IS STUCK IN 4 WHEEL WITH NO INDICATION OF GOING INTO 2 WHEEL/NEUTRAL OR OTHER WISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303456January 31, 2010
EXTERIOR LIGHTING:TURN SIGNAL
MY TURN SIGNALS ON MY 2000 DODGE DURANGO RECENTLY STOPPED WORKING. THEY EITHER FLASH ONCE OR DON'T FLASH AT ALL. I HAVE CHANGED THE BULBS AND THE FUSES AND NEITHER ACTION HELPED WITH THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296994December 26, 2009
SUSPENSION:FRONT
VEHICLES HAS BEEN MAKING FRONT NOISE OF AXEL IS ABOUT TO COME OFF - SOMETIME IN THE SUMMER I HAD THE BEARING REPLACED AS THEY HAD CRACKED THEN THE NOISE IN FRONT OF VEHICLE SUSPENSION STARTED AGAIN. I THINK THAT THIS MAY BE A RECALL PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296371December 18, 2009
ENGINE AND ENGINE COOLING
I'VE HELD CONFIDENCE IN MY 2000 DODGE DURANGO SINCE I PURCHASED IT IN 2003. IN THE SUMMER OF 2009, I WAS DRIVING DOWN A LOCAL ROAD WHEN SUDDENLY THE GAUGES ON THE DASH BOARD WERE NOT REGISTERING, THE ODOMETER READ BUS AND THE ENGINE COMPLETELY SHUT DOWN IN THE MIDDLE OF TRAFFIC. SINCE THIS OCCURRED WITHOUT WARNING, I DID NOT HAVE TIME TO PULL OVER TO THE SIDE OF THE ROAD. I TURNED ON THE CAUTION BLINKERS. THERE WERE MANY CARS BLOWING THEIR HORNS, WAITING BEHIND ME ON THIS ONE LANE ROAD. AFTER A COUPLE OF MINUTES THE ENGINE STARTED AND I WAS ABLE TO DRIVE. I THOUGHT THIS WAS A ONE TIME ONLY OCCURRENCE. I HAD NO PRIOR PROBLEMS WITH THE TRUCK. A FEW DAYS LATER, I WAS DRIVING ON THE INTERSTATE DURING RUSH HOUR TRAFFIC AND THE TRUCK SUDDENLY SHUT OFF AGAIN. OMG, I WAS NERVOUS, SCARED AND REALLY BELIEVED THAT I WAS GOING TO DIE BECAUSE SOMEONE WOULD RAM THEIR VEHICLE INTO MINE. WHAT DRIVER WOULD SUSPECT THAT MY TRUCK SUDDENLY DIED WHILE I WAS DRIVING IT? I THOUGHT ABOUT HOW I WAS GOING TO GET THIS VEHICLE SAFELY TO THE SIDE OF THE ROAD WITHOUT ENDANGERING MY LIFE AND THE LIFE OF OTHER DRIVERS. LUCKILY I DID IT. MY HUSBAND TINKERED WITH THE COMPUTER AND NOTICED THAT WHEN HE REPOSITION THE COMPUTER THE ENGINE WOULD START AGAIN. BUT I REFUSE TO DRIVE IT UNTIL WE PURCHASE ANOTHER COMPUTER. THE CAR REPAIRMAN SAID, EVEN IF WE PURCHASED ANOTHER COMPUTER HE COULD NOT GUARANTEE THAT THE VEHICLE WOULD NOT SHUT COMPLETELY DOWN. THE COMPUTER IS OVERHEATING DUE TO THE LOCATION THAT THE MANUFACTURERS HAVE CHOSEN. I WILL GET SOMEONE TO DESIGN SOME SORT OF HEAT SHIELD OR SOMETHING TO PREVENT THE COMPUTER FROM OVERHEATING. TO REPLACE MY CURRENT COMPUTER WILL COST $1100. I THINK THE CAR COMPANY SHOULD TAKE RESPONSIBILITY FOR THIS FLAW AND RECALL THE VEHICLE. I DO NOT WANT SOMEONE TO GET KILLED DUE TO THEIR GROSS NEGLIGENCE. I AM NOT THE ONLY DODGE DURANGO OWNER WHO IS HAVING THIS SAME PROBLEM. PLEASE INVESTIGATE THIS ISSUE AND GET SOMETHING DONE. PREVENTING JUST ONE DEATH IS ENOUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293743November 28, 2009
SEATS
DRIVER SIDE SEAT WHEN STOPPING WILL SLIDE FORWARD AND JOLT. CAUSING DRIVER TO HIT BRAKES HARD AND THEN RELEASE. HAVE NOT REPLACED ANY PARTS YET BUT WHEN I DO REPLACE I WILL SAVE OLD PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292222November 15, 2009
SEATS
I OWN A 2000 DURANGO SLT WITH THE "ROCKING SEAT" PROBLEM. DRIVER'S SIDE SEAT SLIDES IN THE RAIL APPROXIMATELY 1 INCH WHEN ACCELERATING OR STOPPING, UNLESS THE SEAT IS POSITIONED AT THE EXTREME FORWARD OR REARWARD POSITIONS. THE PROBLEM STARTED AT APPROXIMATELY 38,000 MILES AND GETTING WORST AS TIME GOES ON. ON INSPECTION, I FOUND THE ALUMINUM SLIDERS ATTACHED TO THE GEAR DRIVES FOR BOTH LEFT AND RIGHT SIDES TO BE WORN OUT, CAUSING THE FRONT TO REAR SLIPPAGE. RESEARCH SHOWS THIS TO BE A VERY COMMON ISSUE, AS THERE ARE MULTIPLE COMPLAINTS FILE WITH YOUR ORGANIZATION. I BELIEVE THAT THIS COULD BE A VERY SERIOUS SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. HOPEFULLY NO ONE HAS BEEN INJURED BY THIS DEFECT THAT DODGE KNOWS WELL ABOUT. I BELIEVE A RECALL OR REPAIR KIT IS IN ORDER HERE. LUCKILY I DO NOT DRIVE THIS VEHICLE VERY MUCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287267October 13, 2009
AIR BAGS:FRONTAL
I HAVE A 2000 DODGE DURANGO WITH 65,000 WELL KEPT MILES. ON OCT 7, I WAS INVOLVED IN A PILEUP ON INTERSTATE 24 IN MURFREESBORO, TN. THERE WERE 6 CARS, AND I WAS NUMBER 3. THE AIRBAG DID NOT DEPLOY. I WAS TAKEN BY AMBULANCE TO VANDERBILT HOSPITAL, WHERE I WAS DIAGNOSES WITH A BROKEN STERNUM. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10284666September 20, 2009
STEERING
STEERING WAS SWAYING TO LEFT & RIGHT. VARY BAD VIBRATION ON FRONT END. OCCURRED ALL THE TIME. STEERING COLUMN COULD HAVE BROKE IN HALF. HAD STEERING COLUMN REPLACED BECAUSE IT WAS COMPLETELY RUSTED THROUGH & SOMETHING DONE FOR THE POWER STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282851September 4, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING IN 4 WHEEL DRIVE I REVERSED HEARD A CLUNK. THOUGHT I HIT SOMETHING SAW NOTHING THAT I COULD HAVE HIT. PUT IT INTO DRIVE AND DROVE FOR A FEW MINUTES HAD TO BACK UP AGAIN AND FOUND I HAD NO REVERSE. I WAS ABLE TO GET WHERE I NEEDED BUT FOUND THAT THE FORWARD GEARS WERE NOW NOT COOPERATING. CALLED TRANSMISSION SHOPS AND EVERY ONE OF THEM STATED THAT IT IS A COMMON PROBLEM FOR DODGE TRANSMISSIONS ESPECIALLY THOSE IN THE DURANGO. IT IS A 2000 DODGE DURANGO WITH ABOUT 150000. I BELIEVE IF A TOYOTA OR AN OLDER DODGE CALL LAST MORE THAN 250000 THEN THESE NEWER WAS SHOULD LAST LONGER WITH OUR SUPPOSED BETTER TECHNOLOGY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279335August 4, 2009
LATCHES/LOCKS/LINKAGES
2000 DODGE DURANGO DOOR LOCKS ARE NOT WORKING PROPERLY. THE REAR PASSENGER DOOR LOCK WILL NOT RESPOND TO THE COMMANDS. I HAVE READ ABOUT NUMEROUS COMPLAINTS ABOUT THE DOOR LOCKS AND IT CONCERNS ME IF WE WERE IN AN ACCIDENT IF THE DOORS WILL STAY SHUT, OR WORSE UNABLE FOR ANYONE TO ACCESS THAT DOOR. IT SEEMS TO BE A PROBLEM IN ALL YEARS OF CARS. I UNDERSTAND IT IS A PLASTIC WHEEL POORLY DESIGNED. I AM HAVING PROBLEMS WITH 2 DOOR LOCKS AND THE REAR HATCH. CURRENTLY, WE ARE FACED WITH AN ELECTRICAL DRAIN ON THE BATTERY. IT IS A NEW BATTERY AND STILL WILL NOT START. I HAVE MY SUSPICIONS THAT THESE DOOR LOCKS MAY HAVE A BEARING. PLEASE LOOK INTO THE MATTER AS IT IS A DEFINITE FLAW AND A SAFETY HAZARD. THE REAR HATCH HAS NOT WORKED IN ABOUT 3 YEARS AND THE PASSENGER REAR ABOUT 2 YEARS AND THE DRIVERS DOOR MAKES NOISES ABOUT 3 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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