Dodge Durango Complaints (2004)
1,115 consumer complaints on file.
- #10127969June 24, 2005ENGINE AND ENGINE COOLING
ON THREE SEPARATE OCCASIONS THE CONSUMERS 2004 DODGE DURANGO STALLED WHILE DRIVING. *JB *SC *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10126311June 23, 2005ENGINE AND ENGINE COOLING:ENGINE
ON JUNE 5, 2005 WE TOWED OUR BOAT TO CONCHAS LAKE FOR VACATION. THE NEXT AFTERNOON THE MOTOR BEGAN TO KNOCK AFTER LAUNCHING OUR BOAT. ON THE MORNING OF JUNE 7, 2005 I CALLED ROADSIDE ASSISTANCE AND THEY TOWED MY CAR 118 MILES TO CLOVIS NM. MY CAR NEEDED A NEW MOTOR. BENDER DODGE HAS HAD THE VEHICLE SINCE JUNE 7, 2005, TODAY IS JUNE 23, 2005 AND IT IS STILL NOT READY. I RECIEVED A RENTAL CAR FOR 5 DAYS BECAUSE OF MY EXTENDED WARRANTY, KEPT IT FOR 7 DAYS AND HAD TO PAY FOR THE OTHER 2 DAYS. MY BOAT IS IN STORAGE IN CONCHAS, 188 MILES FROM HOME. MY 2004 DODGE DURANGO IS IN CLOVIS, 244 MILES FROM HOME. THIS VEHICLE WAS PURCHASED NEW AND NEEDED A NEW MOTOR AFTER 17,169 MILES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10126864June 20, 2005SERVICE BRAKES, HYDRAULIC
WHILE DRIVING THE 2004 DODGE DURANGO THE CONSUMER TRIED TO BRAKE BUT THE VEHICLE WAS NOT RESPONDING.*MR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10124994June 11, 2005ENGINE AND ENGINE COOLING
2004 DODGE DURANGO STALLING WHILE DRIVING AT HIGHWAY SPEED AT 3 DIFFERENT TIMES- DEALER DENIED ANY PROBLEMS WITH SUCH STALLING AND COULDN'T DO ANYTHING ABOUT IT UNLESS IT STALLED WHILE ONE OF THEIR MECHANICS IN CAR WHEN IT HAPPENED- CAR WAS ONLY A FEW MONTHS OLD WHEN THIS STARTED - LUCKY NOT TO HAVE CAUSED SEROIUS AND DEADLY MULTI-CAR ACCIDENT-THIS IS A VERY SERIOUS PROBLEM AND IT NEEDS IMMEDIATE ATTENTION!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10124569June 8, 2005ELECTRICAL SYSTEM:IGNITION
ENGINE STALLED WHILE AT LOW SPEED ON A SMALL INCLINE APPROACHING A STOP SIGN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10124583June 8, 2005ELECTRICAL SYSTEM:WIRING
VEHICLE STALLS WITHOUT WARNING
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10122230May 26, 2005ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
DURANGO 2004 5.7 HEMI 4X4 SLT. THREE TIMES IN TWO MONTHS, I HAVE BEEN DRIVEN AT LOW SPEED EITHER IN A CAR PARK OR MAKING A TURN FROM A STOP AND THE ENGINE STALLS. I THEN PUT IT IN PARK OR NEUTRAL AND THEN IT STARTS FINE AND I'M ABLE TO DRIVE IT. THIS IS HIGHLY DANGEROUS AND WAS LUCKY I COULD PULL OVER AND RESTART IT. DODGE NEEDS TO LOOK INTO THIS BEFORE SOMEONE DIES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10122090May 25, 2005SUSPENSION
DT: CONTACT STATES THE STEERING WHEELS PULL TO THE RIGHT WHILE DRIVING THE VEHICLE. THE SERVICE DEALER CAN'T FIND WHAT IS CAUSING THIS PROBLEM. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10122126May 25, 2005UNKNOWN OR OTHER
WHEN I OPEN A SINGLE WINDOW, THE ENTIRE TRUCK SHAKES. THE FRONT DOORS SHAKE ENOUGH TO SEE A GAP. THERE IS SO MUCH CABIN PRESSURE IT FEELS AS IF YOUR HEAD IS ABOUT TO EXPLODE. IT IS IMPOSSIBLE TO RIDE WITH WINDOW DOWN. THE SHAKING HAS CAUSED THE FRONT LEFT DOOR TO HAVE SEVERE WIND NOISE WHEN WINDOWS ARE CLOSED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10122038May 24, 2005ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THERE HAVE BEEN SEVERAL INCIDENTS WHERE MY DODGE DURANGO HAS STALLED WHEN I ATTEMPTED TO ACCELERATE ACROSS TRAFFIC.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10121890May 23, 2005ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I AM LEASING A 2004 DODGE DURANGO EQUIPPED WITH A 5.7 LITER HEMI ENGINE THAT STALLS DURING REGULAR DRIVING APPLICATIONS. I HAVE HAD THE VEHICLE IN TO THE DEALER SEVERAL TIMES WITH NO ACTION TAKEN. I HAVE CALLED THE CHRYSLER HOTLINE TWICE WITH MY CONCERNS ABOUT THE OBVIOUS SAFETY ISSUES RELATED TO THESE FAILURES. MY 9 MONTH PREGNANT WIFE DRIVES THIS VEHICLE ON A DAILY BASIS AND SHE TRANSPORTS MY OTHER TWO CHILDREN TO SCHOOL. IT IS JUST A MATTER OF TIME BEFORE THIS VEHICLE IS GOING TO STALL IN A DANGEROUS SITUATION AND SOMEONE IS GOING TO GET KILLED OR SERIOUSLY INJURED. VIN# [XXX] THANK YOU, [XXX] *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10121894May 23, 2005ENGINE AND ENGINE COOLING
TO WHOM IT CONCERNS: MY WIFE AND I LEASE A 2004 DODGE DURANGO EQUIPPED WITH THE 5.7 LITER HEMI ENGINE. OVER THE LAST SEVERAL MONTHS THE VEHICLE ENGINE STALLS AND QUITS DURING DAY TO DAY DRIVING. THERE IS NO PATTERN TO THE STALLING. WE HAVE TAKEN THE DURANGO TO DEALERS IN TYLER (ADD NAME) AND HUNTSVILLE (TEAM DODGE) ON SEVERAL OCCASIONS. NEITHER DEALER HAS BEEN ABLE TO FIX THE VEHICLE. WE HAVE ALSO CONTACTED THE CHRYSLER "HOTLINE" WITH NO RESOLUTION. MY WIFE DRIVES THIS VEHICLE EVERY DAY. SHE IS NOW 9 MONTHS PREGNANT. WE ALSO HAVE A SON (12) AND A DAUGHTER (9). MY WIFE IS THE USUAL "VICTIM" OF THE STALLING. IT HAS HAPPENED IN DANGEROUS SITUATIONS SUCH AS TURNING IN TRAFFIC. SHE IS A NERVOUS WRECK BECAUSE SHE NEVER KNOWS WHEN IT IS GOING TO HAPPEN. SHORTLY SHE WILL BE DRIVING THIS VEHICLE WITH AN INFANT. MY FAMILY IS AT RISK EVERY TIME WE START THE ENGINE. TEAM DODGE MET WITH THE CHRYSLER REGIONAL MANAGER TO PLEAD OUR CASE AND SEEK A REMEDY. HIS RESPONSE WAS CALLOUS AND UNCARING. WE COULD TURN THE VEHICLE BACK SUBJECT TO PENALTIES FOR EARLY TERMINATION AND MILEAGE. IF WE SIMPLY TURNED THE VEHICLE BACK, CHRYSLER WOULD CLASSIFY IT AS A "REPOSSESSION." CHRYSLER IS ESSENTIALLY FORCING US TO CONTINUE TO OPERATE A VEHICLE THAT IS DANGEROUS TO US AND THE DRIVING PUBLIC. WHY ARE WE BEING PENALIZED FOR CHRYSLER'S DEFECTIVE PRODUCT? IF WE CAN NOT COME TO A RESOLUTION THAT IS HARMLESS TO US, WE WILL HAVE NO CHOICE BUT FILE A LAWSUIT AGAINST CHRYSLER. SINCERELY YOURS, JASON MILLER
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10121767May 21, 2005ELECTRICAL SYSTEM
WE LEASE A 2004 DODGE DURANGO. ON NUMEROUS OCCASIONS OUR VEHICLE HAS STALLED. IT WOULD DO THIS AT DIFFERENT SPEEDS, AND IT DIDN'T MATTER THE ROAD CONDITIONS OR TEMP. WE'VE HAD IT BACK TO DERBY DODGE IN DERBY CT 3 TIMES FOR THIS PROBLEM, BUT THEY HAVE YET TO IDENTIFY WHY THIS KEEPS HAPPENING. MY WIFE PRIMARILY USES THIS VEHICLE WITH OUR CHILDREN. I AM NOT SATISFIED WITH HOW DODGE HAS ASSESSED THE SITUATION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10120970May 16, 2005AIR BAGS:FRONTAL
SINCE PURCHASING MY 2004 DURANGO I HAVE CONTINUEOUSLY HAD PROBLEMS WITH THE AIR BAG LIGHT COMING ON AND DISABLING THE WHOLE SYSTEM. I HAVE HAD IT IN FOR REPAIRS WITH 2 DIFFERENT DEALERSHIPS 7 TIMES. IT SEEMS TO BE A PROBLEM WITH THE NEW PASSENGER SEAT TECHNOLOGY WHERE THE SEAT ITSELF DETERMINES IF THE AIR BAG SHOULD BE ON OR OFF BY WEIGHT. INSTEAD OF WORKING PROPERLY MINE JUST SHUTS THE WHOLE SYSTEM DOWN WHEN IT IS CONFUSED SUCH AS SOMEONE EXITING THAT SEAT WHILE THE VEHICLE IS RUNNING. NOTHING IS SHOWING THE THE COMPUTER EXECT THAT THE SEAT NEEDS CALIBRATING. NO ONE SEEMS TO KNOW WHY THIS KEEPS HAPPENING BUT WHEN I GOT MY LOANER, A NEW DODGE CARAVAN THIS VEHICLE ALSO HAD THE AIR BAG LIGHT ON AND WHEN I INQUIRED I WAS TOLD THAT ALL THE CARAVANS THAT CAME IN HAD THIS PROBLEM. IT SEEMS TO ME THAT THERE IS SOMETHING TERRIBLY WRONG WITH THIS SYSTEM AND I WOULD RATHER HAVE A SYSTEM WHERE I CAN TURN OFF OR ON THE AIRBAG INSTEAD OF DRIVING WITH NO AIR BAG PROTECTION AT ALL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10120841May 13, 2005ENGINE AND ENGINE COOLING:ENGINE
I BOUGHT A 2004 DODGE DURANGO IN SEPTEMBER OF 2004. I HAVE SINCE DRIVEN THE VEHICLE 35500 MILES WITH NO PROBLEMS UNTIL NOW. THE VEHICLE STALLS PRIOR TO STOPPING. A VEHICLE WAS TURNING LEFT IN FRONT OF ME AND I SLOWED TO PREPARE TO STOP. THE VEHICLE TURNED LEFT BEFORE I REACHED THEM AND MY VEHICLE STALLED. THE VEHICLES BEHIND ME WERE NOT EXPECTING ME TO STOP AND ALMOST REARENDED ME. THIS HAPPENED 4 TIMES. IT ALSO STALLED AT THE TOP OF EXIT 87 OFF I-40 NEAR JACKSON. I RESTARTED THE VEHICLE. UPON ATTEMPTING TO TURN LEFT, THE VEHICLE STALLED AGAIN, THIS TIME WITH ONCOMING TRAFFIC IN BOTH DIRECTIONS. I WAS NEARLY HIT BY ONE OF THE ONCOMING VEHICLES. THIS IS VERY DANGEROUS! I ALSO SHOULD ADD THAT I HAD LEFT THE DEALERSHIP WHO "FIXED" THE PROBLEM 6 HOURS PRIOR TO THESE OCCURENCES. IT HAPPENED ONCE THE DAY BEFORE AND I TOOK IT TO SERVICE IMMEDIATELY THE MORNING IN QUESTION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10118854May 2, 2005ELECTRICAL SYSTEM:IGNITION
THE CONSUMER STATED AT ANY GIVEN TIME NO MATTER IF DRIVING FOR DAYS OR HOURS SOMETIMES THE VEHICLE WON'T START, IT ACTED AS IF IT WAS OUT OF GAS. IT WOULDN'T START THREE TIMES, THE FOURTH TIME IT DID START LIKE IT WASN'T GETTING ENOUGH GAS. EVERYTHING WAS DEAD, THE CONSUMER WAITED A FEW MINUTES AND IT STARTED WITHOUT ANT PROBLEM, HAVEN'T HAD A PROBLEM SINCE THEN. TWO MONTHS AGO IT STARTED HAPPENING. NO PROBLEM SINCE THEN, AND IT WAS WORSE THIS TIME THAN THE FIRST TIME. DEALER TOLD HIM TO TURN KEY 1/2 WAY AND WAIT ABOUT A FEW SECONDS, THEN START THE MOTOR. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10120417April 29, 2005ENGINE AND ENGINE COOLING:ENGINE
2004 DODGE DURANGO EXPERIENCING ALOT OF MECHANICAL PROBLEMS MAKING THE VEHICLE INOPERATIVE ON NUMEROUS OCCASIONS.*MR THE VEHICLE'S ENGINE BLEW TWO MONTHS AFTER THE VEHICLE WAS PURCHASED. THE ENGINE WAS REPLACED UNDER WARRANTY. THE VEHICLE STARTED IDLING ROUGH BUT THE DEALER COULD FIND ANYTHING WRONG. ONE MONTH AFTER THE ENGINE WAS REPLACED IT BLEW AGAIN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10111755April 25, 2005SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING THE THROTTLE STUCK, AND THE BRAKES FAILED. THIS CAUSED THE CONSUMER TO GO INTO A DITCH. VEHICLE WAS TOWED. DEALERSHIP REPAIRED THE PROBLEM THREE TIMES, BUT IT RECURRED. *AK DEALER DID NOT REPAIR PROBLEM THEY INSTALLED CODE READER AND SAID NOTHING WAS WRONG. THEY CALLED CHRYSLER AND CHRYSLER SAID THAT THERE WAS NO PROBLEM. *BF
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10118333April 24, 2005ENGINE AND ENGINE COOLING
STALLING WITHOUT WARNING IN MIDDLE OF INTERSECTION. HAS STALLED THREE TIMES. DEALER SAYS NO CODES FOUND. CAN NOT DUPLICATE. THROUGH RESEARCH I HAVE FOUND THIS IS A COMMON PROBLEM WITH THIS VEHICLE AND DAIMLER CHRYSLER HAS NOT BEEN WILLING OR ABLE TO FIX IT. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10118193April 20, 2005TIRES:SIDEWALL
2004, DODGE DURANGO WHILE TRAVELING 50 MPH ON PAVED RURAL ROAD SUFFERED A SLOW BLOWOUT ON THE LEFT REAR TIRE. REPLACED TIRE WITH SPARE. ATTEMPTED TO OBTAIN A REPLACEMENT TIRE FROM GOODYEAR TIRE INCORPORATION IN MILLINGTON, TENNESSEE, AND THEY REFUSED TO HONOR THE WARRANTY. VEHICLE HAD 11,888 MILES.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0