Dodge Durango Complaints (2017)

215 consumer complaints on file.

#11496735December 9, 2022
EXTERIOR LIGHTING
All of my lights on the back of my vehicle are out due to water damage. This is a known problem with these vehicles. The vehicle has less than 50,000 miles. The cost for a replacement is $1500. Dodge has known of this issue for many years has done nothing to correct it. It will not pass the state safety inspection with the lights out. It is a safety issue because I have no rear lights. We contacted Dodge. They told us if this becomes a recall, they will reimburse us for repairs. This has been an issue for many years and they have neglected to repair the problem. Thank you for your assistance in this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494419November 21, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The whole back panel of tail, break, blinker, licenses plate lights do not work. The seal does not perform properly and causes water to build up in the lights and fries them. It causes the vehicle to be unsafe when driving due to no lights working. No warnings were given at all just completely quit working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493301November 12, 2022
STEERING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The electrical power steering failed making it nearly impossible to steer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490704October 24, 2022
SEATS
Passenger Seat Headrest deploys
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489218October 13, 2022
AIR BAGS
Driving down the road around 35mph and front passenger active headrest deployed out of nowhere. Luckily my daught wasn't taller than what she is or it would have impact the backnof her head.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488417October 7, 2022
VEHICLE SPEED CONTROL, POWER TRAIN, UNKNOWN OR OTHER
When driving on the freeway I went to accelerate the car then begin to accelerate by itself even when I was hitting the brakes it would not slow down. Finally after a few seconds it slowed down. About a week after that started feeling like the transmission was having issues. Now I cannot drive my car. And this happened about three times with the acceleration of the car doing that by itself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486249September 25, 2022
STEERING
Started car and got a C2217-00 code Electic power steering module internal. Electric Power Steering is disabled. The part is unavailable. Making the vehicle useless. Can't use a used part, the VIN is programmed into the unit, on starting you get a VIN mismatch error and the Electric Power Steering is again disabled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480887August 23, 2022
AIR BAGS
Airbag warning light comes on and off when vehicle is moving or when vehicles is in park. It’ll take off at times but will re-appear randomly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476953August 1, 2022
AIR BAGS, ELECTRICAL SYSTEM
No lights on the dashboard were on but the radio/ climate control center screen was flashing. Shut screen off. Was involved in motor vehicle accident with front end collision. Police report and insurance notified. Air bags did not deploy. Approximate speed on impacted was 30mph. Two days prior the auto stop and start system was flashing on dashboard.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11474485July 18, 2022
ENGINE
The car has a defect on the construction or installation of ridge coolant lines making them very susceptible to failure. Countless reports online of coolant leaks that were not easily recognizable and requires extensive maintenance to correct. My car will requires the transmission to be completely removed and drop to be able to fix a coolant leak.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474539July 18, 2022
VEHICLE SPEED CONTROL, SUSPENSION, ENGINE
I have taken it twice to the dealership. There is an issue with the rpm and i receive several light on my dash. The most dangerous is when I try to speed the RPM goes so high and it stops driving. They told me it had something to do with the recall but the recall has expired so now i have to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472826July 7, 2022
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
The rear “track light” which includes the camera within the assembly collects water from a failed seal. This causes lights and electrical components to be damaged and stop working. Drivers losing function in their brake/tail lights and cameras causes dangerous situations on the road. This is a common issue in the 14’-‘20 models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467527June 4, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Have had ongoing issues with the electrical system since I purchased this vehicle new yet the dealership continued telling me they couldn't find anything until now. My SUV is 5 years old and now all of a sudden needs a new wiring harness.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464110May 10, 2022
STRUCTURE:BODY
The suspension rod that lifts and holds the liftgate open snapped at the bolt and broke. The liftgate can only be opened and close manually now. It has fallen on my arm and caused bruises multiple times. I fear it can fall on my head or my children's. I haven't taken it to get repaired as I'm sure it will be costly and money is very tight. I only had this vehicle for 4 years when this happened and it has low mileage. I have read about other Durangos having this same issue.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11461032April 16, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Water leaking in the race light and now for the third time water is in there again and now the right side is burnt out!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455545March 7, 2022
EXTERIOR LIGHTING
There is a gap between the lift gate lamp and the frame of the vehicle allowing for water build up in the lighting causing for the brake lights to malfunction and go out at random times. Dealer wants to charge 1,500 to replace light but refuses to acknowledge that the issue is cause by the gap between the frame and the light. Constantly have to bleed out water from my brakes until they went out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454438February 28, 2022
EXTERIOR LIGHTING
The rear tailgate lights, which operate in conjunction with the tail lights, fills up with water over time. The water then shorts out the LED lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453854February 24, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Water is able to leak into the rear hatch “racetrack” tail light by means of a faulty sealing system used on the tail Light across the back hatch. The water then grounds out the break and tail light function as well as numerous other electrical systems (in my case the radio and whole vehicle control system located in the dash). The seal on the light is a non serviceable item and the manufacturer claims the only fix is to replace the entire light at a cost in excess of $1,500.00. The gap in the seal is large enough for insects to enter the light as well, so not at all water tight as a external light should be.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451228February 9, 2022
UNKNOWN OR OTHER
When driving the vehicle there is loss of acceleration and doesn't go faster than 10 miles per hour while I was on the freeway. I had to pull over to a stop on a busy freeway with 4 children and myself a single mother. I was scared that I may be rear ended while on the freeway. I had it towed to the dealer and they said it was the transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450277February 3, 2022
ENGINE, POWER TRAIN, EXTERIOR LIGHTING
The contact owns a 2017 Dodge Durango. The contact stated that while driving, the vehicle stalled while utilizing the AUTO STOP/START feature. The contact was able to pull over. The shift to park message was blinking and the AUTO STOP/START exclamation was displayed. The check engine warning light was illuminated. Additionally, the headlamp was inoperable. There was an abnormal knocking noise detected from the transmission. The vehicle was taken to the local dealer but was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer; Star Chrysler Dodge Jeep Ram (211-10 Jamaica Ave, Queens, NY 11428(844) 291-4802) who was also unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer contacted the owner and informed him a specialist would be looking at the vehicle; however, no further assistance was provided. The approximate failure mileage was 80.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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