Dodge Durango Complaints (2004)

1,115 consumer complaints on file.

#10188084April 17, 2007
ELECTRICAL SYSTEM
WHEN I GOT INTO MY TRUCK TO TAKE MY HUSBAND TO WORK THE RADIO DID NOT HAVE ANY SOUND, BUT THE POWER WAS ON. AS SOON AS THIS HAPPENED I KNEW IT WAS GOING TO BE A REPEAT OF WHAT HAPPENED LAST MONTH, AND IT WAS! SOON AFTER THE AIRBAG LIGHT CAME ON AND MANY OTHER LIGHTS ON THE PANEL. THE GAUGES STARTED JUMPING UP AND DOWN. AFTER I HEARD OF THE RECALL WE TOOK THE TRUCK TO THE DEALER, THEY TOLD US THIS WAS FIXED, OBVIOUSLY IT WAS NOT. I AGREE WITH COMPLAINT# 10060005, I FEEL WATER IS POSSIBLY GETTING INTO PLACES IT SHOULD NOT BE, THE DEALER HAD ALREADY RESEALED THE TOP OF MY TRUCK BECAUSE MY DRIVER'S SIDE DOOR WAS LEAKING AND WATER WAS DRIPPING FROM MY HEADLINER!, NOT LONG AGO AFTER IT RAINED WATER WAS COMING IN NEAR THE WINDSHIELD ON THE PASSENGER SIDE, WE CALLED THE DEALER AGAIN, AND THEY TOLD US THEY FIXED THE PROBLEM THE FIRST TIME! (I HAVE PICTURES OF THE WATER DRIPPING IN MY TRUCK!) I ALSO HAVE VIDEO OF THE CONTROL PANEL AS I WAS DRIVING, WITH THE GAUGES JUMPING AND LIGHTS COMING ON AND OFF! I WOULD LOVE FOR DODGE TO SEE THE VIDEO, AND EXPLAIN HOW THIS IS HAPPENING. THIS TRUCK IS UNSAFE. I AM DRIVING MY MOTHER'S TOYOTA RIGHT NOW!! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187111April 5, 2007
VEHICLE SPEED CONTROL
CHECK ENGINE AND AIRBAG LIGHT CONTINUALLY KEEPS COMING ON EVEN AFTER IT' HAS BEEN SERVICED. ON 2 APRIL 2007 CHECK ENGINE LIGHT CAME ON, AND LOST ITS POWER AFTER STOPPING AT A STOP LIGHT. IT WOULD IDLE, BUT WOULD NOT MOVE WHEN THE GAS PEDAL WAS PRESSED. WE HAD TO TURN THE VEHICLE OF AT LEAST TWO OR THREE TIMES BEFORE IT WOULD MOVE WHEN THE GAS WAS DEPRESSED. ADDITIONALLY IMMEDIATELY AFTER THAT YOU COULD TELL THAT THE VEHICLE WAS STRAINING TO DRIVE, AND YOU COULD ALSO HEAR IT WHILE DRIVING AND GOING DOWN THE HIGHWAY, IT KEPT LOSING POWER AS WELL. IT HAS BEEN IN THE SHOP NOW FOR 3 DAYS, AND I STILL CAN'T GET A STRAIGHT ANSWER ON WHAT IT IS THAT'S WRONG WITH VEHICLE. I HAVE READ ABOUT THE INVESTIGATION, BUT THIS DOES ME NO GOOD BECAUSE THE DEALERSHIP IS SAYING THAT THEY HONESTLY DON'T KNOW WHAT IS WRONG WITH MY VEHICLE. I BOUGHT IT BRAND NEW, AND IT HAS NEVER BEEN WRECKED ,AND THESE ARE THE ONLY PROBLEMS THAT I HAVE HAD SINCE I' BOUGHT IT. THERE IS NO WAY I SHOULD BE HAVING THIS KIND OF PROBLEMS AT ONLY A LITTLE OVER 66,000 MILES. WHAT CAN THE MANUFACTURER DO TO HELP WITH MY SITUATION?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186972April 4, 2007
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE PARKED THE VEHICLE SUDDENLY CAUGHT ON FIRE. THE FIRE DEPARTMENT CONTAINED THE BLAZE TO THE HOOD AND DASHBOARD AREAS OF THE VEHICLE. THE FIRE WAS EXTINGUISHED, BUT THE VEHICLE WAS DESTROYED. APPROXIMATELY THREE HOURS PRIOR TO THE FIRE, ALL OF THE INTERIOR LIGHTS ILLUMINATED. THE FAILURE WAS DIAGNOSED AS ELECTRICAL, AND THE MANUFACTURER STATED THAT THE VEHICLE WAS OUT OF WARRANTY. BOTH A POLICE AND FIRE REPORTS WERE TAKEN, AND THE CONTACT POSSESSED PICTURES OF THE VEHICLE. THE CURRENT AND FAILURE MILEAGE WERE 11,000.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10187914April 3, 2007
TIRES
2004 DODGE DURANGO WITH GOODYEAR WRANGLER RT/S P265/ 70R16 THAT SEPARATED AND STARTED TO LEAK AROUND THE SIDEWALLS**CC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186646March 31, 2007
ELECTRICAL SYSTEM
2004 5.7L HEMI , 46000 MILES, FIRST STALLED WHEN DRIVING 35 MPH ON MARCH 12, PULLED OVER AND WAS ABLE TO RESTART. SINCE THEN ENGINE LIGHT COMES ON INTERMITTENTLY, CAR HAS NOW STALLED MULTIPLE TIMES AT DIFFERENT SPEEDS AND DRIVING CONDITIONS. ALSO SUDDEN RPM DROP OFF AT LOW IDLE. ONE THING IS CONSISTENT, STALLS LEAVE NO POWER STEERING OR BRAKES, THIS IS SCARY AND DANGEROUS !!! NO ACCIDENTS...YET GOING TO CALL TOMORROW TO SEE IF CAN GET INTO DEALERSHIP AND HAVE TSB APPLIED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186538March 30, 2007
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE INNER COMPARTMENT OF THE VEHICLE BEGAN TO BURN AND THE VEHICLE WAS COMPLETELY DESTROYED. THE CONTACT STATED THAT THE VEHICLE WAS REMEDIED IN JULY OF 2006 DUE TO RECALL # 04V578000. THE PREVIOUS OWNERS HAD THE VEHICLE REMEDIED BY THE MANUFACTURER DUE TO RECALL # 03V528000. THE MANUFACTURER REFUSED TO DISCLOSE THE CAUSE OF THE FIRE. THE CURRENT AND FAILURE MILEAGE WERE 50,000.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10186573March 30, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AT APPROXIMATELY 2 PM ON MARCH 24, 2007, MY 2004 DODGE DURANGO CAUGHT FIRE IN THE DRIVEWAY AT HOME. WE ARRIVED AT HOME AT APPROXIMATELY 12:00 IN THE AFTERNOON ON SATURDAY AFTER DRIVING THE VEHICLE APPROXIMATELY ONE HOUR (RURAL DRIVING). I WENT INSIDE FOR APPROXIMATELY TWO HOURS AND WHEN I WENT OUTSIDE TO LEAVE, I NOTICED SMOKE COMING FROM A WHOLE IN THE WINDSHIELD. THE INSTRUMENT PANEL WAS ON FIRE. I CALLED FOR MY HUSBAND TO COME OUTSIDE AND HE IMMEDIATELY CALL THE LOCAL FIRE DEPARTMENT. THE FIRE DEPARTMENT ARRIVED WITHIN A FEW MINUTES AND EXTINGUISHED THE FIRE. THE VEHICLE WAS A TOTAL LOSS (PURSE, TWO CAR SEATS, CLOTHES, UMBRELLAS, CDS, ETC.) I HAVE NOT RECEIVED AN OFFICIAL RECALL NOTICE FROM DAIMLER CHRYSLER CORPORATION. AFTER SEARCHING ONLINE AFTER THIS INCIDENT, I FOUND A LETTER FROM THE US DEPARTMENT OF TRANSPORTATION REGARDING ELECTRICAL SYSTEM: INSTRUMENT PANEL RECALL. THE LETTER STATED THAT RECALL NOTICES WILL BE SENT IN APRIL 2007. AFTER FIVE DAYS, OUR INSURANCE COMPANY (STATE FARM) WILL NOT COVER THE PAYOFF AMOUNT DUE ON THE VEHICLE. DAIMLER CHRYSLER CORPORATION HAS NOT ACCEPTED ANY RESPONSIBILITY FOR THIS INSTRUMENT PANEL FIRE. THEREFORE, WE ARE LEFT WITHOUT A VEHICLE, $2,700 LOAN BALANCE AND LOSS OF PERSONAL BELONGING. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10186376March 28, 2007
ENGINE AND ENGINE COOLING:ENGINE
ENGINE DIED AS WE WERE EXITING THE FREEWAY AFTER DRIVING ABOUT 40 MILES. HAD IT TOWED TO DEALERSHIP. WERE TOLD THE ENGINE FAILED BECAUSE OF SLUDGE BUILD-UP FROM FAILURE TO CHANGE OIL OFTEN ENOUGH. $6000 TO REPLACE WITH A REMANUFACTURED ENGINE. NEW ENGINE WOULD HAVE BEEN $8, 000. WE DID NOT HAVE RECEIPTS OF THE OIL CHANGES PERFORMED, AND SO WE HAD TO PAY FOR ENGINE REPLACEMENT. HAVE SINCE HEARD OF MANY OTHERS WHO HAD THE SAME EXPERIENCE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186423March 28, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ELECTRICAL SYSTEM
I WAS DRIVING DOWN THE HIGHWAY FOR ABOUT 3 MINUTES AND I NOTICED THE INTERIOR LIGHTING WAS ON. AT THIS TIME MY INSTRUMENT PANEL STARTED SMOKING. ONCE THIS HAPPENED THE GAUGES STARTED ACTING CRAZY AND THE WINDSHIELD WIPERS CAME ON. THE SWITCH WAS NOT ON AND THERE WERE NO LIGHTS IN THE DASH. BY THE TIME I GOT TO THE SIDE OF THE ROAD THE DASH HAD BLACK SMOKE COMING FROM IT. WITHIN 5 MINUTES THE VEHICLE WAS COMPLETELY ENGULFED WITH FLAMES. BY THE TIME THE FIRE AND RESCUE GOT THERE THE TRAFFIC ON THE HIGHWAY HAD SLOWED CONSIDERABLY AND THE SMOKE WAS SO BAD YOU COULDN'T EVEN SEE THE HIGHWAY. THE VEHICLE WAS A TOTAL LOSS. THERE ARE A NUMBER OF THINGS THAT COULD HAVE HAPPENED. THANKFULLY NO ONE WAS INJURED AND MY CHILDREN WERE NOT IN THE VEHICLE. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10186267March 27, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*- THE CONTACT STATED THAT THE 2004 DODGE DURANGO WITH 38,000 FAILURE MILEAGE CAUGHT ON FIRE WHILE PARKED IN THE DRIVEWAY. THE CONTACT THOUGHT THAT THERE WAS A SHORT IN THE ELECTRICAL SYSTEM. THERE WAS RECALL 07V092000 THAT WAS ESTABLISHED ON MARCH 2,2006. THE VEHICLE WILL BE TOWED TODAY. *AK THE CONSUMER PROVIDED A REPORT FROM THE FIRE DEPARTMENT. UPDATED 05/21/07 *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10186020March 23, 2007
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
TL* - THE CONTACT OWNS A 2004 DODGE DURANGO. THE VEHICLE WAS PARKED AND THE DOOR WAS OPENED, BUT THE INTERIOR LIGHTS DID NOT TURN OFF ONCE THE DOOR WAS CLOSED. THE IGNITION HAD BEEN TURNED OFF AND TURNED BACK ON, BUT THE INTERIOR LIGHTS DID NOT TURN OFF. THE BATTERY WAS DISCONNECTED. THE NEXT DAY THE VEHICLE WAS STARTED AND THE INTERIOR LIGHTS STAYED ON. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THERE HAD BEEN A FIRE BECAUSE THE CIRCUITRY WAS MELTED. THE FAILURE MILEAGE WAS 36,000. RECALL 07V092000 WAS FOR THE ELECTRICAL SYSTEM. THE DEALER ADVISED THE C ONTACT THAT THE THIS VEHICLE IS NOT INVOLVED IN THE RECALL DUE TO THE VIN. THE DEALER WILL NOT RELEASE THE VEHICLE TO THE CONTACT BECAUSE IT WAS UNSAFE TO DRIVE IT. THE DEALER WOULD NOT REPAIR THE VEHICLE AT HIS COST BECAUSE THEY DID NOT HAVE AUTHORIZATION. THE CURRENT AND FAILURE MILEAGE WERE 36,000.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10186019March 23, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*- THE CONTACT OWNS A 2004 DODGE DURANGO WITH A CURRENT MILEAGE OF 46,000 MILES. THE CONTACT'S VEHICLE HD THE SAME PROBLEMS AS MENTIONED IN RECALL 07V092000 CONCERNING THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER, AND WAS TOLD THAT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN, AND THAT HE WOULD HAVE TO PAY FOR THE REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185491March 19, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* - THE CONTACT OWNS A 2004 DODGE DURANGO. THE INTERIOR LIGHTING IN THE INSTRUMENT PANEL WILL NOT TURN OFF. THE FAILURE CAUSED THE BATTERY TO LOSE ITS CHARGE ON SEVERAL OCCASIONS. THE RADIO AND THE DOOR CHIME TURNED ON INTERMITTENTLY. THE DEALER STATED THAT THE VEHICLE NEEDED A NEW CLUSTER MODULE. THE MANUFACTURER STATED THAT RECALL#07V092000 RELATED TO THE INSTRUMENT PANEL DID NOT PERTAIN TO THIS VEHICLE DUE TO THE VIN. THE CURRENT AND FAILURE MILEAGE WERE 43,000. *AK THE CONSUMER STATES THERE IS ANOTHER RECALL PERTAINING TO HIS VEHICLE RECALL #03V528000 AND ALSO HAS INVOICES FOR SERVICE PROVIDED TO VEHICLE. UPDATE 4/23/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185098March 14, 2007
INTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE INTERIOR DOME LIGHTS REMAINED ILLUMINATED AT ALL TIMES, INCLUDING WHEN THE ENGINEWAS OFF. THE DEALER WAS UNABLE TO DETERMINE THE REASON THE LIGHTS REMAINED ILLUMINATED. THE MANUFACTURER INFORMED THE CONTACT THAT THERE RECALL 07V092000 FOR THE INTERIOR LIGHTING. HOWEVER, THIS VEHICLE WAS NOT A PART OF THE RECALL. THE CONTACT STATED VEHICLE HAD SAME PROB LEM AS INDICATED IN THE RECALL. THE CURRENT AND FAILURE MILEAGE WAS 60,000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185124March 14, 2007
ELECTRICAL SYSTEM
ON SEVERAL INSTANCES BEGINNING APPROXIMATELY NOVEMBER OF 2006 THE INTERIOR LIGHTS WOULD EITHER STAY ON, OR NOT COME ON AT ALL. SOMETIMES, UPON ENTERING THE CAR, WE WOULD HAVE TO WAIT TWENTY MINUTES OR MORE TO GET THE LIGHTS TO GO OUT. A FEW INSTANCES, THE LIGHTS WOULD NEVER GO OUT AND RAN THE BATTERY DOWN. EVENTUALLY, NO LIGHTS AT ALL WOULD COME ON AND AT ONE POINT YOU COULD SMELL SOMETHING BURNING, BUT NEVER SEE IT. WHEN APPROACHING THE JEFF WYLER DODGE, AND HAVING OUR CAR SERVICED TODAY (ON 3-14-07), THEY HAD US PAY FOR A DIAGNOSTICS AND STATED THAT THE INSTRUMENTAL CLUSTER (SP?) NEEDED TO BE REPLACED AND THE COST WAS CLOSE TO $500.00. DUE TO THE PRICE OF THE PART, WE DECIDED NOT TO HAVE THEM REPLACE IT RIGHT AWAY. TONIGHT, WHILE READING THE NEWS, I CAME UPON AN ARTICLE ON WLWT.COM AND FOUND THAT IF YOU ARE HAVING AN INTERIOR LIGHT PROBLEM (LIGHTS NOT DIMMING THE WAY THEY ARE SUPPOSED TO), TO TAKE YOUR CAR TO THE DEALER. I AM VERY UPSET THAT SOMEHOW THE RECALL IS IN THE NEWS, HOWEVER A DODGE DEALERSHIP MENTIONS NOTHING TO US ABOUT IT? I WILL BE CONTACTING THE DEALER AGAIN IN THE MORNING TO DISCUSS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184904March 12, 2007
ENGINE AND ENGINE COOLING:ENGINE
2/15/07 WHILE DRIVING THE ENGINE JUST SHUT OFF. 3/12/07 TRUCK WAS RUNNING FINE. DROVE APPROX. 2 MILES AND IT WOULD NOT RE-START. ENGINE WOULD FIRE, THEN STALL. AFTER 5 ATTEMPTS IT STARTED CONTINUED TO RUN FINE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184701March 10, 2007
ELECTRICAL SYSTEM, EQUIPMENT
I HAVE HAD A 2004 5.7 LIMITED DODGE DURANGO 2004 VERSION AND HAVE CONSISTENT ELECTRICAL PROBLEMS. THE FIRST TIME THE TRUCK DID NOT START WHEN I WAS OUT OF STATE. I NEEDED TO GET TOWED TO A DODGE DEALER AND IT TOOK ALMOST 3 WEEKS TO FIX. THEY STATED THAT THE ELECTRIC SYSTEM SHORTED OUT AND REPLACED SOME SYSTEM WITHIN THE CAR. AFTER GETTING THE CAR BACK I HAD CONSISTENT PROBLEMS WITH THE AIR CONDITIONING SYSTEM,INTERIOR LIGHTS, RADIO SYSTEM ETC. THEY WOULD WORK SOMETIMES AND NOT WORK MOST OF THE TIME. I TOOK THE TRUCK TO THE DEALER (BRIDGE CHRYSLER IN NEW YORK) SEVERAL TIMES AND THEY SAID THERE WAS NO PROBLEM. AFTER CALLING THE MAIN COMPLAINT LINE SEVERAL TIMES THEY ASKED ME TO BRING IT TO ANOTHER DEALER IN BROOKLYN.(BAY RIDGE) THE SERVICE MANAGER DAN WORKED WITH THE SERVICE DEPARTMENT FOR ANOTHER 2 WEEKS TO FINALLY IDENTIFY THAT THE ORIGINAL TIME THE TRUCK DIED AND WAS FIXED THEY REPLACED THE WRONG PART. THE SERVICE DEPARTMENT IN BROOKLYN FIXED THE TRUCK AND I DO NOT HAVE MAJOR PROBLEMS MOST OF THE TIME NOW BUT I WAS WITHOUT THE TRUCK FOR OVER 6 WEEKS OVER THE DURATION OF THE LEASE SO FAR. THERE CONTINUES TO BE ELECTRICAL PROBLEMS WITH MY TRUCK BUT I DO NOT HAVE THE TIME TO LEAVE THE TRUCK FOR ANOTHER 3 WEEKS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184588March 9, 2007
ELECTRICAL SYSTEM
ON MARCH 1ST, 2007 WE NOTICED THAT ALL THE INTERIOR LIGHTS IN OUR 2004 DURANGO WOULD NOT TURN OFF. CONTACTED THE DEALERSHIP AND THEY COULDN'T TAKE THE VEHICLE UNTIL THE 2ND. DISCONNECTED THE BATTERY, AND RE-CONNECTED IT TO TAKE IT TO THE DEALERSHIP ON THE 2ND. THE DEALERSHIP HAD THE VEHICLE UNTIL THE 6TH. MY WIFE WENT TO THE DEALERSHIP ON MARCH 6, 2007 TO FIND OUT IF THEY KNEW WHAT WAS WRONG, BECAUSE THEY WOULDN'T ANSWER THEIR PHONES. WHEN SHE GOT THERE SHE LEARNED THAT THERE HAD BEEN A FIRE IN THE SERVICE DEPARTMENT OVER NIGHT. IT WAS EXPECTED THAT OUR VEHICLE HAD CAUSED THE FIRE. I WAS COMPLETELY SURPRISED WHEN I HEARD THE NEWS, BUT KNOW THAT I HAVE SEEN ALL THE REPORTS ABOUT SIMILAR INCIDENTS IT DOESN'T SURPRISE ME AT ALL. I AM JUST GLAD THIS HAPPENED AT THE DEALERSHIP, AND NOT AT MY HOME. OR EVEN WORSE WITH MY WIFE AND KIDS IN THE VEHICLE. DODGE NEEDS TO WAKE UP AND REALIZE THAT THERE IS A SERIOUS PROBLEM AND NOTIFY PEOPLE BEFORE SOMEONE GETS SERIOUSLY HURT OR KILLED. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10184370March 6, 2007
ELECTRICAL SYSTEM
2004 DODGE DURANGO THAT QUITS WHILE ON THE HIGHWAY AND AFTER PARKED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184264March 5, 2007
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, STRUCTURE:BODY:DOOR, ENGINE AND ENGINE COOLING:ENGINE
ON MARCH 2, 2007 I GOT IN MY 2004 DODGE DURANGO LIMITED (HEMI) TO TAKE MY KIDS TO SCHOOL, I NOTICED MY RADIO HAD NO SOUND, THE POWER CAME ON, BUT NO SOUND AT ALL WAS HEARD. AFTER I DROVE ABOUT 1/2 OF A MILE THE SPEEDOMETER AND TACHOMETER GAUGES STARTED ACTING ERRATIC, JUMPING UP AND DOWN, THE RADIO CAME BACK ON FOR A FEW SECONDS, THEN CUT OUT AGAIN. THE OVERHEAD TEMP CONTROL WAS JUMPING FROM 54 DEGREES TO NEGATIVE 40!. MY AIRBAG LIGHT CAME ON AND STAYED ON AS WELL AS THE ETC LIGHT. AFTER DROPPING MY KIDS AT SCHOOL, I HAVE NOT DROVE THIS TRUCK, WITH LESS THAN 41000 MILES. AFTER READING THAT FIRES HAVE STARTED IN MANY OTHER 2004 DURANGO'S, I WOULD LIKE TO KNOW WHY MY TRUCK HAS NOT BEEN ISSUED A RECALL, WHAT ARE THEY WAITING FOR? I CAN NOT PUT MY KIDS IN THIS TRUCK. IN OCTOBER 2006 MY TRUCK WAS LEAKING FROM ABOVE MY DRIVERS SIDE DOOR (34713 MILES), WE TOOK IT TO THE DEALER AND THEY HAD TO RE-SEAL SEAMS ABOVE MY DOOR AS WELL AS OTHER POSSIBLE AREAS WATER COULD BE GETTING IN, ONE WEEK LATER MY TRUCK STARTED STALLING AT STOP SIGNS, MY HUSBAND TOOK IT DO THE DEALER AGAIN (35050 MILES) THE DEALER SCHAEFER AND STROHMINGER DODGE WHITEMARSH OF COURSE TELLS US THAT IT IS LACK OF MAINTENANCE (NOT TRUE) AND WE NEED THE THROTTLE BODY CLEANED ($169.00 AND A TUNE UP $182.00) YET JUST THE WEEK BEFORE WHEN MY TRUCK WAS THERE THEY DID THE MULTI-POINT INSPECTION REPORT AND CHECKED THAT EVERYTHING WAS FINE. AFTER DOING RESEARCH I FOUND OUT THE ISSUE WITH THE LEAK ABOVE MY DOOR WAS SENT OUT AS A CUSTOMER SATISFACTION NOTIFICATION NO. D10, DATED MARCH 2004, WHY DIDN'T I GET THIS NOTIFICATION? BETTER YET, WHY DIDN'T THE DEALER FIX THIS BEFORE I BOUGHT IT IN SEPT. 04? WHAT GOOD IS THE WARRANTY FROM THEM WHEN EVERYTHING IS DENIED? I WILL NEVER BUY A DODGE/CHRYSLER VEHICLE AGAIN. I HAVE HAD MANY VEHICLES AND NEVER HAD AN ISSUE WITH A DEALER NOT HONORING A WARRANTY AND FIXING PROBLEMS, THIS IS RIDICULOUS AND UNSAFE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Durango