Dodge Durango Complaints (2000)

1,075 consumer complaints on file.

#10006870February 10, 2003
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, POWER TRAIN:AUTOMATIC TRANSMISSION, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE BATTERY WAS REPLACED BY THE DEALER ON THREE DIFFERENT OCCASIONS, THE TRANSMISSION WAS REPLACED LAST YEAR, AND THERE WAS A PROBLEM WITH THE DOOR LOCK SYSTEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005605February 10, 2003
ENGINE AND ENGINE COOLING:ENGINE
COMPLETE ENGINE FAILURE DUE TO SLUDGE. 41K MILES. SCHEDULE A OIL CHANGES AS PER OWNERS MANUAL. THE DEALSHIP PERFORMED THE MAJORITY OF THE OIL CHANGES FOR WHICH THERE WERE RECORDS (THE LAST WAS JUST 2000 MI PRIOR TO FAILURE) THERE WERE A FEW THAT WERE PERFORMED BY ME FOR WHICH I COULDN'T PRODUCE THE RECEIPTS OF THE OIL AND FILTER PURCHASE. HENCE, NO SATISFACTION WAS PROVIDED BY EITHER THE DEALERSHIP OR CHRYSLER. AFTER RESEARCHING THE INCIDENT FURTHER, I HAVE FOUND THAT THERE ARE AT LEAST A COUPLE HUNDRED OTHERS WITH SIMILAR STORIES. OBVIOUSLY THESE ENGINES RUN EXCESSIVELY HOT UNDER NORMAL CIRCUMSTANCES, THUS PRODUCING SLUDGE THAT BUILDS UP OVER TIME (COLLECTING IN THE OIL PAN AND OBSTRUCTING THE PICKUP FILTER IN MY CASE) THAT IS NOT REMOVED BY ROUTINE OIL CHANGES. THIS SMACKS OF DESIGN FLAWS TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006674February 6, 2003
ENGINE AND ENGINE COOLING
WHILE DRIVING, VEHICLE STARTED SMOKING. IT STALLED AND EVERYTHING LOCKED UP. THE TEMPERATURE GAUGE WENT FROM NORMAL TO HOT VERY FAST. THE DEALERSHIP INDICATED THAT THE ENGINE HAD BLOWN. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006199February 3, 2003
SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMP
THE" ABS" WARNING LIGHT WAS ILLUMINATED CAUSING THE BRAKES LOCK. DEALER DIAGNOSED BRAKE SWITCH FAILURE CAUSED LOCK-UP. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005169February 3, 2003
ENGINE AND ENGINE COOLING
ENGINE FAILURE IN MY 2000 DODGE DURANGO. ENGINE SHOWED OIL SLUDGING THAT CAUSED ENGINE FAILURE EVEN THOUGH CAR 2.5YRS OLD WITH 32K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005014January 31, 2003
WHEELS:RIM
I RECENTLY HAD A MAJOR PROBLEM WITH MY 2000 DODGE DURRANGO. I WAS TRAVELING SOUTH BOUND AT A RATE OF ABOUT 55-60 MPH. MY CAR SUDDENLY BEGAN TO SHUDDER AND BECAME HARD TO CONTROL. THE NEXT THING I NEW I HEARD THE LEFT FRONT TIRE BUST AND I WAS ABOUT 2 FEET FROM HITTING A NORTH BOUND CAR. THE CAR HEADING NORTH BOUND PULLED ALL THE WAY OVER TO THE RIGHT HAND SIDE OF THE ROAD AND I WAS ABLE TO PULL MY CAR TO MY RIGHT. AFTER HAVING MY CAR TOWED AND CHECKED BY A MECHANIC I FOUND OUT THAT THERE WAS NO PIN HOLDING THE WHEELBEARING IN PLACE. THIS CAUSED MY WHEELBEARING TO COME OFF MY CAR, THE TIRE TO BURST, THE RIM TO CRACK IN 1/2 AND THE BRAKE LINE TO BE CUT. THE MECHANIC THAT IS FIXING MY VEHICLE SAYS THAT THIS IS CLEARLY A MANUFACTURERS DEFECT, WHICH NEARLY KILLED ME. I CALLED DODGE TO DISCUSS THE PROBLEM, TO PREVENT THIS SAME TRAGEDY FROM HAPPENING TO ANYONE ELSE. THE REPRESENTATIVE FROM DODGE TOLD ME THERE WAS NOTHING THEY COULD DO SINCE MY CAR WAS OUT OF WARRANTY AND IF I WANTED TO BE SURE MY CARE WAS "SAFE" I COULD PAY A DODGE MECHANIC TO DO A SAFETY CHECK ON MY VEHICLE. I HAVE CONTACTED MY INSURANCE COMPANY AND THEY SUGGEST THAT I CONTACT YOUR AGENCY TO REPORT THE PROBLEM. I FEEL VERY STRONGLY THAT SOMETHING MUST BE DONE ABOUT THIS BEFORE LIVES ARE LOST. THANK YOU IN ADVANCE FOR YOUR CONSIDERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003515January 27, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION NEEDING COMPLETE OVERHAUL AT 55,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004366January 22, 2003
STEERING:COLUMN
CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE STEERING BOLTS ARE LOSE AND IT IS CAUSING STEERING WHEEL TO JUMP. DEALER NOTIFIED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004185January 21, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER STATES, VEHICLE'S TRANSMISSION SLIPS OUT OF GEAR AND IS UNABLE TO DRIVE. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002741January 15, 2003
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
MY MOTHER IN LAW WAS LIFTING THE BACK HATCH OF HER 2000 DODGE DURANGO. IT WAS LIFTED ABOUT 3 INCHES, AND I WAS ATTEMPTING TO HELP HER LIFT IT, WHEN IT SLIPPED OUT OF HER HAND AND SLAMMED SHUT ON MY RIGHT HAND FIRST TWO FINGERS. IT WAS PULLED SHUT VERY FORCEFULLY BY SOME SORT OF SPRING- LIKE MECHANISM. MY FINGERS WERE LATCHED INTO THE DOOR WHEN IT CLOSED, RESULTING IN INJURY. FORTUNATELY, THEY WERE NOT BROKEN AT THE DIP, BUT COULD HAVE EASILY BEEN. WHAT RESULTED WAS A FLAP TYPE LESION, THAT RESULTED IN ABOUT A ONE INCH GASH IN MY INDEX FINGER, WHICH WILL LEAVE A VERY DISTINCT SCAR. I THINK THAT THOSE SPRING MECHANISMS SHOULD NOT BE IN THE REAR DOORS.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10002656January 14, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
WHEN REQUIRING TO STOP QUICKLY, FRONT BRAKES LOCK UP, AND VEHICLE SKIDS, REAR ANTI-LOCKS WORK BUT DONT KEEP VEHICLE FROM SKIDDING. CLICKING NOISE FROM UNDER DASH WHEN THIS HAPPENS. HAVE HAD SEVERAL ACCIDENTS DUE TO THIS PROBLEM. EVEN AT 35 MPH ON DRY STREET THEY STILL LOCK UP. DEALER WOULDNT TALK TO ME, REFERED ME TO DODGE COMPLAINTS, THEY TESTED THE BRAKE SYSTEM AND READ THAT THE COMPUTER SHOWED NO FAILURE IN BRAKING SYSTEM.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10000901January 10, 2003
ENGINE AND ENGINE COOLING:ENGINE
MY ENGINE IS FILLED WITH SLUDGE ALTHOUGH WE AHD REGULAR OIL CHANGES. BECAUSE WE COULD ONLY FIND TEH LAST THREE OIL CHANGE RECEIPTS, THE DEALER SAYS THEY ARE NOT GOING TO MAKE THE REPAIR. AT FIRST, THEY SID IT WAS AN OIL PUMP. I CALLED CHRYSLER AND THEY WERE WILLING TO REPLACE THE PUMP ALTHOUGH I AM 19K MILES OUT OF WARRANTY. THIS TELLS ME THEY KNEW THERE WAS A PROBLEM. NOW, AFTER SEARCHING THE INTERET AND CALLING AN ATTRONEY, I FIND 182 LIKE COMPLAINTS FOR THE 2000 MODEL YEAR DURANGO AND DAKOTA. NO ONE AT TEH CORPORATE OR DEALER LEVEL WILL WORK WITH ME UNLESS I PAY $6,000 FOR THE REPAIR. CAN ANYONE SAY CLASS ACTION LAWSUIT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001714December 31, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
CONSUMER STATED THAT VEHICLE WILL NOT SHIFT INTO GEARS WHEN STARTING UP THE VEHICLE. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000644December 30, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISISON SLIPS WHEN CHANGING FROM 1 TO 2 AND 2 TO 3. DEALER SAYS I AM A "GOOD CUSTOMER" AND WILL "EXTEND" WARRANTY TO COVER THIS FOR A $250 DEDUCTIBLE, OR THIS WOULD HAVE COST ME $2300. I APPRECIATE THE EFFORT, BUT I BELIEVE CHRYSLER HAS A PROBLEM WITH THIS FAMILY OF TRANSMISSIONS. I HAVE 36.5K MILES, THE 36 MONTHS PORTION WAS UP IN OCTOBER. THERE ARE SEVERAL PERSONS AT WORK WHO HAVE EXPERIENCED SAME TYPE SYMPTOMS RELATED TO TRANS. THIS TRANS IS ALSO USED ON DAKOTAS, DURANGOS AND AT LEAST THE 1500 RAMS. THE DURANGO OWNERS CLUB WEBSITE HAS ALSO HAD SEVERAL POSTS JUST FOR DECEMBER RELATED TO TRANSMISISONS WITH VEHICLES STARTING IN "98. HOW MANY MORE ARE OUT THERE THAT CHRYSLER IS NOT ADMITTING TO? DEALER DIDN'T OPEN TRANS, JUST ORDERED THE REBUILD KIT (LAST MONDAY). AS OF THIS MORNING, 12-30-02, MY TRUCK WAS STILL NOT BEING WORKED ON, HAVE HAD PARTS SINCE 12-26-02.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000397December 27, 2002
STRUCTURE:BODY:DOOR, POWER TRAIN
WITHIN 3 YEARS AND 36,000 MILES, I'VE EXPERIENCED NUMEROUS MECHANICAL DEFECTS W/ THIS DURANGO: 2 CRANKSHAFT SENSORS, 1 CAMSHAFT SENSOR, FAILURE OF POWER DOOR LOCKS, ERRATIC IDLE, REPLACEMENT OF ROTORS (28,000 MILES) AND MOST RECENTLY, THE NEED FOR A NEW UNIVERSAL JOINT, REAR AXLE. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001529December 26, 2002
AIR BAGS
THE AIR BAGS FAILED TO DEPLOY DURING A FRONTAL COLLISION. TS *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10001366December 23, 2002
SEAT BELTS:FRONT, SEAT BELTS:FRONT:BUCKLE ASSEMBLY
CONSUMER STATED THAT WHEN IN A VEHICLE ACCIDENT THE DRIVER SEAT CAME OFF THE TRACKS AND THE SEAT BELT CAME UNBUCKLED. DEALER NOTIFIED. TS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10001418December 23, 2002
SERVICE BRAKES, HYDRAULIC
CONSUMER STATED THAT WHEN APPLYING THE BRAKES THE BRAKE PEDAL WOULD GO TO THE FLOOR CAUSING THE VEHICLE TO HAVE EXTENDED STOPPING DISTANCE AND STRUCK THE VEHICLE IN FRONT. DEALER NOTIFIED. TS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10001314December 20, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING
WHILE DRIVING THE ENGINE LIGHT ILLUMINATED; ALSO , THE TRANSMISSION LIGHT. CONSUMER TOOK VEHICLE TO THE DEALER, AND DEALER RESET MEMORY, 60 MILES LATER THE TRANSMISSION FAILED. PLEASE PROVIDE ANY FURTHER INFORMATION. TS....*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001072December 17, 2002
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE DOOR LOCKS ARE ELECTRICAL AND WILL LOCK INTERMITTENLY. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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