Dodge Durango Complaints (2004)

1,115 consumer complaints on file.

#10294120December 1, 2009
CHILD SEAT, CHILD SEAT:HARNESS:STRAP/WEBBING
TL* THE CONTACT OWNS A 2004 DODGE DURANGO, AND A 2009 EVENFLO CHILD RESTRAINT SEAT, MODEL NUMBER CA37538CN. HE HAS DIFFICULTY SECURING THE CHILD PROPERLY IN THE "CONVERTIBLE" CHILD RESTRAINT SEAT. THE HARNESS STRAPS FAIL TO EXTEND LONG ENOUGH TO BECOME LOCKED INTO THE BUCKLE. THE CHILD RESTRAINT SEAT WAS INSTALLED USING THE VEHICLE SAFETY BELT SYSTEM. THE RESTRAINT SEAT WAS REPLACED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 68,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294151December 1, 2009
ENGINE AND ENGINE COOLING:ENGINE
2004 DODGE DURANGO SLT WITH 5.7L HEMI ENGINE. ENGINE ONLY HAS 114,000 MILES AND HAS BEEN METICULOUSLY MAINTAINED. UPON STARTING THE CAR ON 11/20/2009 THE ENGINE SUDDENLY WITHOUT ANY PRIOR WARNING BROKE A ROD AND PUNCHED TWO HOLES IN MY OIL PAN. AFTER RESEARCHING THIS ON THE INTERNET AND CONTACTING DODGE THIS IS A COMMON PROBLEM WITH THE 2004 MODEL THAT WAS FIXED ON THE 2005 MODEL. CHRYSLER REFUSES TO REPAIR ANY DEFECTIVE ENGINES THAT ARE OUT OF WARRANTY EVEN THOUGHT THEY ADMIT TO THE ENGINE HAVING A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293010November 20, 2009
EQUIPMENT
I HAVE A 2004 DURANGO LIMITED ED, AND THE LIGHTS ON THE STEREO SCREEN DIM AND THEN TURN OFF. THE POWER ON THE STEREO BECOMES FROZEN; IF THE RADIO IS ON WHEN STARTING THE CAR IT WILL STAY ON BUT IF IT WAS OFF, IT CANNOT BE POWERED ON. I AM ABLE TO MANIPULATE THE VOLUME VIA THE BUTTONS BEHIND THE STEERING WHEEL BUT ONLY THE AM/FM MODE WORKS AND NOT THE CD OR AUD/ALTERNATE MODE FOR MY IPOD. I'M NOT POSITIVE, BUT I BELIEVE THAT THE CONTROLS FOR THE HEATER/AC DO NOT WORK EITHER AND THE DIGITAL SCREEN IS OFF (HAS HAPPENED ABOUT 3 TIMES AND IS UNPREDICTABLE AND HAS BEEN MONTHS APART). AFTER I BOUGHT THE CAR (11/08), I NOTICED THAT THE BATTERY SHUT OFF B/C WHEN I GOT BACK INTO THE CAR AND STARTED IT, ALL OF MY RADIO STATIONS THAT WERE PROGRAMMED AND THE TIME WERE RESET. ALSO, WHEN THE STEREO "FREEZES" LIKE THIS, I CAN HEAR A LOAD ZOOMING/CLICKING SOUND FROM THE SPEAKERS ON TOP OF MUSIC WHEN PLAYING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293015November 20, 2009
EQUIPMENT
MY VEHICLE IS A 2004 DURANGO LIMITED AND I HAVE PROBLEMS WITH MY REMOTE TRANSMITTER THAT LOCKS/UNLOCKS THE DOORS AND SETS THE ALARM. THE REMOTE WORKS FOR A SHORT PERIOD OF TIME THEN I HAVE TO OPEN IT UP AND ADJUST THE BRACKETS THAT HOLD THE BATTERY AS IF IT'S LOOSE AND I WANT TO ENSURE CONTACT. THAT WORKED FOR SOME TIME ALONG WITH TAPPING IT UPSIDE DOWN SO THAT THE BATTERY WOULD TRANSMIT TO THE REMOTE (NOT SURE) BUT THIS IS NO LONGER WORKING. I HAVE TWO REMOTES AND ONLY ONE HAS WORKED AND I HAVE TRIED INSTALLING NEW BATTERIES IN BOTH WITH NO SUCCESS. SOMETIMES I HAVE TO OPEN THE CAR WITH THE KEY AND SETS OFF THE LOUD/OBNOXIOUS ALARM SYSTEM WHERE THE LIGHTS FLASH AND THE CAR HONKS UNTIL I TURN THE CAR ON AND IT STOPS. I NOW THINK THAT THE REMOTE TRANSMITTERS ARE DEFECTIVE AS I'VE ALWAYS HAD ISSUES WITH THEM LOCKING AND UNLOCKING WHENEVER THEY FEEL LIKE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292901November 19, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ELECTRICAL SYSTEM:HORN, SEAT BELTS:FRONT
TL*THE CONTACT OWNS A 2004 DODGE DURANGO. IN SEPTEMBER 2009 SHE NOTICED SMOKE COMING FROM THE ELECTRICAL INSTRUMENT PANEL. A LOCAL MECHANIC STATED THAT THE FAILURE WAS CAUSED BY PLASTIC WITHIN THE CLUSTER PANEL. THE DEALER STATED THAT THE FAILURE WAS REPAIRED PER RECALL 07V092000 ELECTRICAL SYSTEM: INSTRUMENT PANEL; HOWEVER, WHEN THE VEHICLE WAS TOWED TO THE DEALER THEY FOUND THAT THE RECALL WAS NOT REPAIRED. AFTER THE DEALER REPAIRED THE INSTRUMENT CLUSTER THE HORN AND SEAT BELT FAILED TO OPERATE NORMALLY. THE DEALER STATED THAT FAILURE WAS NOT CAUSED BY THE RECALL REPAIR; THEREFORE, THEY ARE NOT RESPONSIBLE. THE FAILURE AND THE CURRENT MILEAGE WERE NOT AVAILABLE. UPDATED 12/30/09 *CN ALSO WHEN THE CONSUMER UNLOCKED THE VEHICLE MANUALLY, THE ALARM GOES OFF AND WILL NOT STOP. UPDATED 12/30/09
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291955November 12, 2009
ENGINE AND ENGINE COOLING
WHILE SLOWING DOWN, OR AT STOP LIGHT, OR STARTING TO ACCELERATE, THE ENGINE CUTS OUT WITH OUT WARNING. USUALLY WHILE TAKING MY KIDS TO SCHOOL. THIS IS VERY DANGEROUS, IT HAPPENS A FEW TIMES A WEEK. I HAVE DONE MY OWN RESEARCH AND IT SEEMS TO BE A MAJOR PROBLEM. DODGE HAS DONE NOTHING TO CORRECT THE ISSUE AND PROBABLY WONT UNTIL SOME ONE DIES. ITS A SHAME THAT SOME ONE HAS TO DIE TO GET THE ATTENTION OF THE RIGHT PEOPLE TO SOLVE THE PROBLEM. I HAVE READ SO MANY COMPLAINTS ABOUT THIS PROBLEM THAT I AM DISGUSTED WITH DODGE. I LOVED MY TRUCK UNTIL THIS STARTED. SOME ONE NEEDS TO ACT ON THIS AND GET DODGE TO TAKE RESPONSIBILITY BEFORE SOMEONE DIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291992November 12, 2009
ENGINE AND ENGINE COOLING
THIS MORNING WHILE TAKING MY KIDS TO SCHOOL, MY TRUCK CUT OUT IN THE MIDDLE OF A RIGHT HAND TURN. IT TOOK EVERYTHING I HAD TO STEER AWAY FROM ANOTHER VEHICLE WAITING TO TURN. AFTER I COASTED WITHIN 6 INCHES OF THE OTHER VEHICLE I PUT THE TRUCK IN NEUTRAL AND RESTARTED. IT STARTED FINE. I HAD MY 2 KIDS IN THE TRUCK AND WE CAME VERY CLOSE TO BEING IN AN ACCIDENT THIS MORNING. THIS HAPPENS OFTEN. I STARTED SEARCHING THE INTERNET THIS MORNING AND AM SHOCKED BY WHAT I FOUND. THIS HAS BEEN AN ISSUE IT SEEMS FOR ALOT OF PEOPLE. MY QUESTION IS , WHY HASN'T THIS ISSUE BEEN RESOLVED. I WOULD THINK IT WOULD BE CLOSE TO THE TOP OF THE LIST. CONSIDERING THIS VEHICLE SEEMS TO BE STALLING IN TRAFFIC. THAT'S NOT GOOD. IT IS AN ACCIDENT WAITING TO HAPPEN AND IT COULD ACTUALLY KILL SOME ONE. WHEN I PURCHASED MY VEHICLE, I THOUGHT I WAS GETTING A SAFE AND RELIABLE VEHICLE. NOT AN ACCIDENT WAITING TO HAPPEN. I AM A SINGLE MOTHER TRYING TO MAKE A LIVING IN THIS ECONOMY. I DON'T HAVE MONEY TO THROW AWAY ON ANOTHER VEHICLE. THIS ISSUE NEEDS TO BE SOLVED BEFORE SOME ONE GETS REALLY HURT OR DIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290605November 2, 2009
STEERING
WE HAVE NOT HAD AN INCIDENT YET. WE DO HAVE A PROBLEM WITH OUR STEERING WHEEL THOUGH. A LITTLE OVER A YEAR AGO WE NOTICED THAT IT SEEMED LOOSE. IT HAS GOTTEN WORSE SINCE THEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289960October 27, 2009
POWER TRAIN
I HAVE A 2004 DODGE DURANGO SLT IN WHICH THE ENGINE STALLS AND THE VEHICLE CUTS OFF. THIS NORMALLY OCCURS WHEN BRAKING, DECELERATION, TRAFFIC LIGHTS, LOW SPEEDS. ALSO THE PASSENGER SEAT AIRBAG IS NOT WORKING ACCORDING TO THE VISUAL LIGHTED DISPLAY IN THAT AREA. I RECENTLY PURCHASED THIS VEHICLE THIS YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289483October 23, 2009
POWER TRAIN, ELECTRICAL SYSTEM
2004 DODGE DURANGO LIMITED HEMI ENGINE. FOR NO REASON DRIVING DOWN ROAD THE SUV WILL STOP RUNNING AT ANY SPEED, YOU LOSE ALL POWER STEERING AND BRAKES, AND ARE JUST COASTING. HAPPENED 4 TIMES IN 3 MONTHS, "NO ONE AT DODGE KNOWS WHY" EVEN THOUGH EVERY SITE ON THE INTERNET, SHOWS THIS TO BE A PROBLEM ON ALL THE 2004'S WITH NO ANSWERS FROM DODGE. THEN AFTER 4TH TIME WENT TO RESTART ENGINE AND ENGINE BLEW, A CONNECTING ROD SNAPPED IN HALF, WHICH IS OBVIOUSLY A FORGERY/METALIGY ISSUE. EVERYONE ONE WHO HAS LOOKED AT THIS SAYS SO AND IS A COMMON PROBLEM IN ALL THE 2004'S. THIS WAS A $49,000 SUV, AND THIS IS TERRIBLE, DODGE JUST SAYS $9,000. NO COMMENT. I'M SURE PEOPLE HAVE DIED FROM THE FIRST ISSUE, LOSS OF POWER, WITHOUT STEERING OR BRAKES, BUT DOES THE ENGINE FREEZING LIKE THAT, INSTANTLY, CAUSE THE WEAK CONNECTING ROD TO SNAP. IF SOMEONE THERE IS DOING THERE JOB, THIS SHOULD BE RECALLED ASAP. I'M SURE PEOPLE ARE DIEING OVER THIS AND DODGE DOES NOT CARE, WILL NOT FIX,AND WILL NOT EVEN COMMENT ON. I HAVE BEEN TRYING SINCE JULY. PLEASE HELP IS THERE ANY WAY TO SEE THE OTHER COMPLAINTS THAT HAVE BEEN FILED ABOUT THIS. I HAVE TALKED TO 14 OTHER PEOPLE WITH THE SAME HEMI ENGINE, SAME YEAR WITH THE SAME EXACT PROBLEM, BUT HAD TO FIND THEM MYSELF SEARCHING THE INTERNET. IT'S AN OBVIOUS PROBLEM, THAT'S BEEN PROVEN, REPEATEDLY, WHAT CAN WE DO TO CHANGE FIX/THIS. THANK YOU, TOM *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289300October 21, 2009
ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 2004 DODGE DURANGO 5.7L V8 WITH 74,000 MILES ON IT. EVERY COUPLE OF WEEKS THE ENGINE STALLS WITHOUT ANY PRIOR WARNING. THE VEHICLE JUST SHUTS OFF AND I CAN'T USE THE BRAKES TO STOP OR ANYTHING. I'VE TAKEN IT TO THE DEALERSHIP ON MULTIPLE OCCASIONS BUT THEY KEEP TELLING ME THEY CAN'T FIND ANYTHING WRONG. I'VE READ SEVERAL OTHER COMPLAINTS FROM OWNERS OF THIS VEHICLE EXPERIENCING THE SAME PROBLEM. I DON'T FEEL SAFE DRIVING THE VEHICLE. LUCKILY, I HAVEN'T BEEN IN AN ACCIDENT YET, BUT I'M FEARFUL THAT IT'S ONLY A MATTER OF TIME BEFORE I AM IN AN ACCIDENT DUE TO THE ENGINE STALLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287455October 14, 2009
POWER TRAIN:DRIVELINE
DRIVING ABOUT 20 MILES AN HOUR VEHICLE CAME TO A COMPLETE STOP THE TIRES LOCKED UP COULD NOT MOVE VEHICLE HAD TO HAVE TOWED TO DEALER PROBLEM WAS A COMPLETE AXLE FAILURE MILEAGE 20,000. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10287026October 11, 2009
ENGINE AND ENGINE COOLING:ENGINE
2004 DODGE DURANGO, EQUIPPED WITH 5.7L V8 HEMI, STALLS SPORADICALLY WITH NO ADVANCED WARNING. THE ENGINE CAN GENERALLY BE RESTARTED IMMEDIATELY WITH LITTLE OR NO MODIFICATION TO THE VEHICLE'S CONFIGURATION. WHEN THE ENGINE STALLS OCCUR, ALL POWER STEERING AND BRAKING FUNCTIONS ARE RENDERED INOPERATIVE. STALLING EVENTS APPEAR TO BE UNRELATED TO WEATHER CONDITIONS, OR USAGE OF AUTOMOBILE FUNCTIONS (I.E. AIR CONDITIONING, RADIO, ETC.). MOST INSTANCES OCCUR DURING LOW SPEED MANEUVERS, TO INCLUDE PARKING LOT AND DRIVEWAY OPERATIONS, AND PULLING AWAY FROM STOP SIGNS OR TRAFFIC LIGHTS. HOWEVER, ON SEVERAL OCCASIONS, STALLING HAS OCCURRED DURING STRAIGHT-FORWARD DRIVING, WITH LITTLE OR NO MANEUVERING ON FREEWAY OR CITY STREETS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283500September 10, 2009
FUEL SYSTEM, GASOLINE
I HAVE A 2004 DODGE DURANGO. WITH ABSOLUTELY NO WARNING, MY ELECTRONIC THROTTLE CONTROL LIGHT BEGAN FLASHING AND THE CAR DIED. DIDN'T EVEN HAVE TIME TO PULL OVER AND OUT OF TRAFFIC. HAD TO HAVE IT TOWED HOME. HOLIDAY WEEKEND, SO NO DEALERSHIP WAS OPEN. THEN HAD IT TOWED TO DEALERSHIP....BOTH TOWS COST OVER $200 TOTAL. IT HAS NOW BEEN AT THE DEALERSHIP FOR 2 DAYS. THEY CANT FIND ANYTHING WRONG WITH IT. THEY TELL ME THEY THINK IT IS "ELECTRICAL" SO THEY ARE CHECKING ALL WIRES. I AM LOOKING AT A HUGE REPAIR BILL (ON TOP OF THE ALREADY HUGE TOW FEES.) NOW ANSWER THIS.....I TYPED IN JUST A FEW KEYWORDS AND FOUND HUNDREDS OF POSTS WITH THE SAME EXACT ISSUE. IF THERE ARE SO MANY 04-05 DODGE DURANGOS WITH THE SAME PROBLEM.......(THERE WAS EVEN A NTS INVESTIGATION) WHY THEN DOES THE DODGE DEALERSHIP CLAIM TO HAVE "NEVER SEEN THIS BEFORE"????? AND WITH THE SAFETY ISSUE IT POSES, WHY HAVE THEY NOT ISSUED ANOTHER INVESTIGATION AND/OR RECALL??? GOD FORBID IT HAPPENS AGAIN (AFTER I PAY A HUGE REPAIR BILL THAT WILL NOT ADDRESS THE ISSUE) AND I HAVE MY 4 KIDS IN THE CAR!! THEN DODGE WILL WISH THEY LISTENED TO THE AMERICAN PEOPLE AND FIXED A PROBLEM THEY KNOW EXISTS!! THEY NEED TO "OWN UP", PEOPLE WILL BE KILLED IN RELATED ACCIDENTS......WHAT A SHAME THEY CAN GET AWAY WITH THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281132August 19, 2009
SEAT BELTS
THE OUTBOARD POSITION SEATBELT SYSTEMS IN THE MIDDLE SEAT HAS THE PLASTIC LATCH COVER MISSING. THE METAL OF THE LATCH IS THE ONLY REMAINING PART OF BOTH OUTBOARD LATCHES. THIS WAS NOTICED WHEN I WENT TO INSTALL A CHILD RESTRAINT IN THE VEHICLE. I HAVE SPOKEN TO OTHER OWNERS WHO HAVE HAD THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280512August 15, 2009
POWER TRAIN
THE PROBLEMS WITH THE VEHICLE STARTED WITH A BATTERY ISSUE, MY WIFE WENT TO GET IN THE SUV AND ALL OF THE LIGHTS CAME ON AS NORMAL, WHEN SHE PUT THE KEY INTO THE IGNITION TO START IT EVERYTHING SHUT OFF AND THE DASH PANEL LIGHTS STARTED FLICKERING. WE HAD THE VEHICLE TOWED TO DODGE DEALERSHIP AND THEY TOLD US THAT THE BATTERY WAS DEAD AND WE HAD IT REPLACED. TWO DAYS AFTER PICKING THE VEHICLE UP MY WIFE WENT TO MAKE A LEGAL U-TURN AND THE VEHICLE SHUT OFF, IN THE PROCESS OF THE U-TURN SHE PULLED INTO THE GAS STATION AND RE-STARTED THE VEHICLE SINCE THEN IT HAS HAPPENED THREE OTHER TIMES, MOST RECENTLY SHE MADE A RIGHT AT A STOP SIGN ONTO A BUSY INTERSECTION, AND ALMOST GOT REAR ENDED AT 60MPH BECAUSE HER VEHICLE CUT OFF IN THE MIDDLE OF A TURN. LUCKILY THE DRIVER BEHIND HER WAS ABLE TO SWERVE INTO THE NEXT LANE TO AVOID HITTING HER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280107August 11, 2009
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, EQUIPMENT, STEERING, EQUIPMENT:ELECTRICAL
CAR SOMETIMES STARTS WITHOUT ELECTRICAL RESPONSE: TURN THE IGNITION ON AND ENGINE STARTS BUT NO ELECTRICITY. DRIVING ON INTERSTATE 95 AND ALL ELECTRICITY TO ALL PANELS AND POWER STEERING SHUTS OFF. THIS HAPPENS OFTEN AND RESULTS IN HAVING TO COAST TO STOP ON THE SIDE OF THE INTERSTATE WITH LITTLE CONTROL OF THE VEHICLE. I HAVE TO RESTART ENGINE SEVERAL TIMES BEFORE ELECTRICAL RESPONSE IS RESTORED. A TUMBLER KIT WAS INSTALLED UNDER WARRANTY (SERVICE AT PRITCHARD DODGE IN ITHACA, NY IN APRIL OF 2005) TO RESET ELECTRICAL CIRCUIT AND IT HELPED BUT NEVER FIXED THE PROBLEM, BUT NOW PROBLEM IS BACK AND GETTING WORSE. I DO NOT HAVE THE LUXURY TO BUY ANOTHER CAR SO I HAVE USED IT, BUT NOW IS TOO DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279792August 8, 2009
ENGINE AND ENGINE COOLING
2004 DODGE DURANGO 5.7 HEMI SLT, STALLS WITH NO WARNING. USUALLY STALLS WHILE SLOWING DOWN AT AN INTERSECTION OR WHEN MAKING A TURN. HAS STALLED ON THE FREEWAY. HAPPENING FOR OVER A YEAR ON AND OFF. DEALER SAID NOTHING WRONG WITH VEHICLE. ALSO STALLS WHILE BACKING UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279405August 4, 2009
ELECTRICAL SYSTEM
I RECEIVED A RECALL NOTICE IN NOV/DEC 2007 FROM DODGE REGARDING A RECALL ON MY 2004 DODGE DURANGO. I IMMEDIATELY MADE AN APPOINTMENT UPON RECEIVING THE NOTICE AND HAD IT REPAIRED ON JAN.2, 2008. THE RECALL WAS FOR A WIRING CLUSTER BEHIND THE INSTRUMENT PANEL , IT WOULD MALFUNCTION RESULTING IN A FIRE. RECENTLY WHILE ON A CAMPING TRIP WITH MY CHILDREN, BROTHER AND SISTER IN LAW AND MY SISTER AND HER FAMILY THE CAR CAUGHT FIRE. IT HAD BEEN PARKED SINCE APPROXIMATELY 5:00 THE DAY BEFORE. WE WOKE UP ON SUNDAY MORNING AND WERE STANDING AROUND THE CAMPFIRE AND ALL OF A SUDDEN THE HORN ON MY CAR BEEPED. I IMMEDIATELY CHECKED TO MAKE SURE ALL THE KIDS WERE ACCOUNTED FOR AND THEY WERE. MY 12 YEAR OLD SON RAN DOWN AND YELLED BACK THE CAR WAS ON FIRE. I LOOKED DOWN AND SAW FLAMES SHOOTING FORM THE WINDSHIELD AND THE TOP OF THE CAR. NONE OF US HAD A FIRE EXTINGUISHER BUT SOMEONE YELLED GRAB THE COOLERS BECAUSE IT HAD BOTTLED WATER IN THERE. WE QUICKLY DOUSED THE FIRE WITH WATER AND EXTINGUISHED IT. THE FIRE DEPT. CAME OUT AND SAID THEY BELIEVED THE FIRE STARTED BEHIND THE INSTRUMENT PANEL IN THE DASH. I FILED A REPORT WITH MY INSURANCE AND THE ADJUSTER LOOKED AT THE CAR AND TOTALED AND CONCURRED WITH WHAT THE FIRE DEPT. HAD SAID. I FILED A CLAIM WITH CHRYSLER AND THEIR RESPONSE TO ME WAS THAT "YOUR CAR IS OUT OF WARRANTY,WE'RE SORRY BUT WE CAN'T HELP YOU". I AM HIGHLY UPSET ABOUT THIS. IF I HAD BEEN DRIVING THIS CAR WHEN THE PROBLEM OCCURRED NOT ONLY WOULD I HAVE NOT MADE IT OUT BUT MY FOUR CHILDREN(TWO OF WHOM ARE IN CAR SEATS) WOULD HAVE MET CERTAIN DEATH. I NEED YOUR HELP INVESTIGATING THIS. MY CAR IS AT A SALVAGE LOT IN GREENSBORO, NC AND THIS NEEDS TO BE INVESTIGATED. CHRYSLER DIDN'T EVEN TAKE THE TIME TO LOOK AT IT. THEIR RESPONSE IS NOT RIGHT AND I SHOULD NOT BE PENALIZED FOR THEIR NEGLIGENCE. I REALLY NEED YOUR HELP HERE. THANKS SO MUCH! *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10278779July 30, 2009
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, INTERIOR LIGHTING
OUR 2004 DODGE DURANGOS INTERIOR AND EXTERIOR LIGHTS FLASH ON AND OFF INTERMITTENTLY. IT HAPPENED ONLY A FEW TIMES IN THE BEGINNING, BUT AS WE WERE TRAVELING IT DID IT MORE CONTINUOUSLY ON AND OFF. DURING THE DAY IT WAS NOT AS NOTICEABLE, BUT AS NIGHT FALLS AND YOU ARE DRIVING EVERYTHING GOES DARK FOR A FEW SECONDS, WE HAVE A PROBLEM. AFRAID TO DRIVE AT NIGHT. ASKED DODGE ABOUT IT AND THEY SAY IF IT DOESN'T HAPPEN WHERE THEY CAN SEE IT THERE IS NOTHING THAT CAN BE DONE. THERE ARE ONLY 42,000 MILES ON OUR VEHICLE. CHECKED RECALLS AND THEY SAY WE ARE UP TO DATE ON ALL RECALLS.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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