Dodge Durango Complaints (2000)

1,075 consumer complaints on file.

#10042787October 12, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
VEHICLE EXPERIENCED BALL JOINT FAILURE.*MR THE CONSUMER WAS TOLD BY THE DEALERSHIP, THEY WERE UNABLE TO PERFORM AN ALIGNMENT BECAUSE OF THE WORN BALL JOINTS.*TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038584October 12, 2003
SUSPENSION
WHILE DRIVING, THE UPPER BALL JOINT FAILED, WHICH CAUSED THE CONSUMER TO LOSE CONTROL OF THE VEHICLE. *JB THE UPPER AND LOWER BALL JOINTS ON BOTH SIDES WERE REPLACED. *TS *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042668October 9, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
PE 03-032: FRONT SUSPENSION: UPPER BALL JOINTS. THE UPPER BALL JOINTS WORE OUT PREMATURELY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041401October 7, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
FAULTY TRANSMISSION ON THE 3RD TRANSMISSION IN THE FIRST 75K. THE FIRST GEAR WENT OUT ON ALL THREE WITHIN 20K MILES OF INSTALL. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041324October 6, 2003
SUSPENSION
THE BALL JOINT HOLDING WHEEL ON VERTICAL AXLE FAILED CAUSING WHEEL TO TILT 45 DEGREES FROM A STRAIGHT ANGLE. LUCKILY THIS HAPPENED WHEN MY WIFE WAS LEAVING THE GROCERY PARKING LOT AND WAS NOT ON MAIN ROAD DRIVING HIGHER SPEED, OTHERWISE COULD HAVE BEEN FATAL. *JB EA03-023
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041263October 5, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER BALL JOINT FAILURE ON MY 2000 DODGE DURANGO. FOR A WHILE, WE WERE HEARING A POPPING NOISE WHEN WE WOULD PULL OUT OF THE DRIVEWAY. UPON INSPECTION, I COULD FIND NOTHING WRONG. THE PROBLEM GOT PROGRESSIVELY WORSE. I FINALLY FIGURED OUT IT WAS THE UPPER BALL JOINT BECAUSE I CAN GRAB THE TOP OF THE FRONT WHEEL AND MOVE IT BACK AND FORTH PERPENDICULAR ABOUT 1/8 INCH. I CAN LOOK AT THE UPPER BALL JOINT AND SEE THIS IS WHERE THE EXCESSIVE MOVEMENT IS COMING FROM. I'M GOING TO REPLACE THE BALL JOINT THIS WEEK. AS YOU CAN EXPECT, THIS IS THE LAST CHRYSLER VEHICLE THAT I PURCHASE. I HAVE THE ORIGINAL BALL JOINT FOR INSPECTION IF IT WOULD BE HELPFUL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037771October 1, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE UPPER BALL JOINTS EXPERIENCED PREMATURE FAILURE AND CAUSED THE FRONT END TO COLLAPSE. *AK *JB EA03-023
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038016October 1, 2003
SUSPENSION:FRONT, TIRES
CONSUMER COMPLAINED ABOUT FRONT SUSPENSION PROBLEM. THE FRONT LEFT TIRE COLLAPSED WHILE DRIVING AT 25 MPH AND CAUSED THE CONSUMER TO LOSE CONTROL OF THE VEHICLE. THE DRIVER WAS BADLY INJURED. THE MANUFACTURER WAS CONTACTED WHO INVESTIGATED THE CAUSE. *AK *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10031466October 1, 2003
AIR BAGS:FRONTAL
THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AND NONE OF THE AIR BAGS DEPLOYED. ALL FIVE PASSENGERS IN THE VEHICLE WERE INJURED. *AK *JB
Crash:
Yes
Fire:
No
Injuries:
5
Deaths:
0
#10030084October 1, 2003
SUSPENSION
THE VEHICLE EXPERIENCED FAILURE OF THE FRONT END AT 45000 MILES AND HAD TO HAVE THE UPPER/LOWER BALL JOINTS AND LOWER CONTROL ARM REPLACED. THE VEHICLE IS CURRENTLY EXPERIENCING PROBLEMS WITH THE FRONT END AGAIN. THE VEHICLE FEELS AS IF RIDING ON "CLOUDS" WHEN DRIVING, EVEN ON DRY PAVEMENT. CONSUMER DOES NOT HAVE COMPLETE CONTROL OF MOVEMENT WHEN DRIVING. WHILE DRIVING ON UNEVEN ROAD THE SUSPENSION FELT VERY LOOSE. *AK *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041952September 30, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
HAD TAKEN VEHICLE FOR ROUTINE CHECKAND MECHANIC INDICATED THAT FRONT UPPER BALL JOINTS WORE OUT COMPLETELY. BALL JOINTS WOULD NEED TO BE REPAIRED OR REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040909September 29, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
SUSPENSION FRONT CONTROL ARM UPPER BALL JOINTS ON BOTH SIDES FRONT WORN OUT. MILEAGE AT TIME OF INCIDENT WAS 37,655. VEHICLE WAS TAKEN IN FOR NEW TIRES AT A LOCAL NTB WHEN THE PROBLEM WAS DISCOVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040913September 29, 2003
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
I HAVE NOTICED A PROBLEM WITH DODGE DURANGO AND FULL-SIZED DODGE PICKUPS. THE SIZE AND PLACEMENT OF THE EXTERIOR REAR-VIEW MIRRORS CREATES A HUGE BLIND SPOT FOR SMALLER DRIVERS! TALLER MEN WHO WOULD TYPICALLY CHOSE THIS VEHICLE MAY NOT REALIZE THAT THEIR SMALLER SPOUSE OR KIDS WOULD NOT BE ABLE TO SEE. THE WIDTH OF THE DOOR FRAME ALSO COMPOUNDS THE PROBLEM. WE JUST INVESTIGATED ANOTHER RIGHT-ANGLE CRASH WITH THIS PROBLEM. THE FEMALE DRIVER, ABOUT MY HEIGHT (5'4"), DID NOT SEE THE APPROACHING VEHICLE AND PULLED INTO ITS PATH. I KNOW OF AT LEAST 2 OTHERS RECENTLY. WHEN MY HUSBAND AND I PURCHASED A PICKUP 4 YEARS AGO, I VETOED HIS CHOICE OF THE DODGE BECAUSE OF THE VISIBILITY PROBLEM. A CO-WORKER HAS NOTED THE PROBLEM IN HER HUSBAND'S TRUCK. WE DO NOT HAVE THIS PROBLEM ON OUR GMC PICKUP, AS THE MIRRORS ARE PLACED LOWER. DODGE HAS THEM DIRECTLY IN THE SIGHT LINE, ESPECIALLY WHEN CHECKING TRAFFIC TO THE RIGHT. WHILE THIS MAY NOT BE A RECALL ISSUE, STUDY AND PUBLICITY ABOUT THIS ISSUE SHOULD BE DONE SOON. THANKS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10040596September 25, 2003
AIR BAGS:FRONTAL
WHILE DRIVING AT 20 MPH THE CONSUMERS VEHICLE CRASHED HEAD ON INTO ANOTHER VEHICLE. NEITHER THE DRIVER NOR PASSENGER SIDE AIR BAGS DEPLOYED. THE CONSUMER HAS CONTACTED THE DEALER. CAUSE OF THE PROBLEM HAS YET TO BE DETERMINED. PLEASE PROVIDE ANY FURTHER DETAILS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040511September 24, 2003
SUSPENSION:FRONT:WHEEL BEARING
WHEEL BEARING WEARS OUT PREMATURELY, CAUSING HUB NUTS TO LOOSEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029892September 23, 2003
STEERING:LINKAGES:TIE ROD ASSEMBLY
THE CONSUMER RAN OVER A POTHOLE WHILE TRAVELING APPROXIMATELY 10 MPH. THE RIGHT FRONT TIE ROD "BUSTED" CAUSING THE ENTIRE STEERING SYSTEM TO FAIL. THE CONSUMER LOST CONTROL OF VEHICLE AND NARROWLY AVOIDED A COLLISION. *KG THE CONSUMER PULLED OUT FROM A STOP SIGN, TURNED RIGHT AND HIT A POTHOLE WITH THE RIGHT FRONT TIRE, WHICH LEFT THE CONSUMER HALF IN THE ROAD OF ONCOMING TRAFFIC. THE VEHICLE DIDN'T MOVE. WHEN THE CONSUMER INSPECTED THE VEHICLE SHE SAW THAT THE TIE ROD HAD FALLEN OFF AND PUNCTURED THE RIGHT RIM AND CAUSED THE TIRE TO GO FLAT. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039182September 19, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
TODAY HAD TO HAVE NEW FRONT UPPER BALL JOINTS, PART#K7242CQ, APPLIED TO MY 2000 DODGE DURANGO. I WAS TOLD THAT THERE WAS AT LEAST 1400 BALL JOINTS ON BACK ORDER NATION WIDE AND THEY DID NOT KNOW WHEN THEY WOULD BE ABLE TO GET ANY IN. THANKS TO THE HARD WORK OF HUB TIRE IN ST. JOHNS MICHIGAN THEY FOUND TWO BALL JOINTS AT A CARQUEST STORE IN ST. JOHNS THAT WOULD FIT MY DURANGO, WE GOT LUCKY. THEY GOT THESE AND GOT THEM INSTALLED. MY DURANGO ONLY HAS 57,000 MILES ON IT AND THE RIGHT SIDE BALL JOINT WAS SO BAD THAT THEY WOULD NOT LET ME DRIVE IT HOME AS IT WAS THAT UNSAFE. WITH THERE BEING OVER 1400 BALL JOINTS ON A NATION WIDE BACK ORDER I THINK THERE IS A REAL BAD PROBLEM WITH THE BALL JOINTS AND THIS SERIOUS MATTER NEEDS TO BE LOOKED INTO. IF SOMEONE'S BALL JOINTS DO BREAK GOING DOWN THE ROAD THIS COULD CASE A SERIOUS IF NOT FATAL ACCIDENT. THANK YOU. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038907September 15, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I HAVE A 2000 DURANGO SLT PLUS, I TOOK THE VEHICLE INTO THE LOCAL TIRE SHOP TO HAVE THE FRONT END ALIGNED BECAUSE OF EXCESSIVE TIRE WEAR. THE SERVICE DEPT STATED THEY WOULD NOT ALIGN THE VEHICLE BECAUSE OF THE CONDITION OF THE UPPER BALL JOINTS. THE TRUCK ONLY HAS 45,000 MILES ON IT. THEY ALSO STATED THEY WOULD NOT DRIVE IT UNTIL THEY ARE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038919September 15, 2003
STEERING:LINKAGES
DRIVING AT FREEWAY SPEED WHEN UPPER BALL JOINT FAILED AND PASSENGER SIDE FRONT WHEEL ASSEMBLY BROKE OFF. DRIVER WAS UNABLE TO CONTROL. THE VEHICLE LEFT THE ROADWAY AND OVERTURNED END OVER END. ALL THREE PASSENGERS WERE EJECTED, ONE FATALITY TWO SEVERE INJURIES.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
1
#10034118September 15, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
PE 03-032 FRONT SUSPENSION UPPER BALL JOINT: VEHICLE EXPERIENCED COMPLETE UPPER BALL JOINT FAILURE, WHICH CAUSED WHEEL SEPARATION, ALMOST RESULTING IN LOSS OF CONTROL. *AK THE STEERING BECAME LOSE AND THE TIRE FELL FLAT TO THE GROUND. *PH *JB EA03-023
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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