Dodge Durango Complaints (2004)

1,115 consumer complaints on file.

#10362307October 25, 2010
ELECTRICAL SYSTEM
2004 DODGE DURANGO SLT 5.7 LITRE. 85K MIKLES AFTER DRIVING ON HIGHWAY FOR AT LEAST 2-3 HOURS, CHECK ENGINE AND ELECTRONIC THROTLLE CONTROL WARNING LIGHTS COME ONE. HAPPENS EVERYTIME ON THE HIGHWAY AFTER 2-3 HOURS. TURN OFF CAR, WAIT 2 MINUTES, AND IT STARTS UP AND ONLY CHECK ENGINE LIGHT STAYS ON UNTIL IT RECYCLES. NOW, THE OIL LIGHT COMES ON AND THE CAR SHUTS OFF IN THE MIDDLE OF THE ROAD. AFTER WAITING 2 OR 3 MINUTES AND STARTING, TI IS FINE. MECHANIC SAYS DODGE NEEDS TO REPLACE ECM / ECU. I SEE A LOT OF ISSUE WITH THIS CAR STALLING IN THE MIDDLE OF THE ROAD. THIS IS A DANGEROUS ISSUE THAT CHRYSLER NEEDS TO BE HELD ACCOUNTABLE FOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362169October 24, 2010
ENGINE AND ENGINE COOLING
2005 DODGE DURANGO STALLED AT 60 MPH IN INTERSTATE TRAFFIC, OIL LIGHT CAME ON. HAD TO COAST WITH STEERING WHEEL LOCKED ACROSS TWO LANES OF TRAFFIC TO ARRIVE AT SHOULDER. VEHICLE WAS TOWED, WOULD NOT RESTART IMMEDIATELY. DAYS LATER VEHICLE RESTARTED BUT STALLED AGAIN LESS THAN ONE MILE FROM REPAIR SHOP WHILE MAKING U-TURN. CAR LEFT WITH MECHANIC, A SERIES OF THINGS HAVE BEEN ATTEMPTED TO REPAIR.. ANOTHER OIL CHANGE, BATTERY SERVICE, ALTERNATOR SERVICE, OIL PUMP REPAIR, ONLY REMAINING OPTIONS, FUEL PUMP OR. REBUILT ENGINE. NOT WILLING TO PAY FOR ENGINE REPAIR, ESPECIALLY ON A DEFECTIVE WELL DOCUMENTED PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360194October 12, 2010
ENGINE AND ENGINE COOLING:ENGINE
I PURCHASED THE VEHICLE ON 8/27/2010. ON 9/4/2010 WHILE DRIVING ON THE HIGHWAY AT 70MPH, THE CAR MADE A JERKING MOVEMENT THEN STALLED. I LOOKED OUT OF THE REARVIEW MIRROR, AND THERE WAS SMOKE COMING FROM THE EXHAUST. I WAS UNABLE TO STOP DUE TO THE POWER BRAKES GOING OUT AND ROLLED INTO A DITCH. I IMMEDIATELY CALLED THE CAR DEALERSHIP. THE CAR DEALERSHIP TOLD ME TO HAVE IT TOWED THERE AND THEY WOULD DIAGNOSE THE PROBLEM. TWO WEEKS LATER THE DEALERSHIP STATED THAT THE ENGINE WAS OVERHEATED AND STALLED. THERE WAS NO INDICATION WHILE DRIVING THE CAR AFTER ONE WEEK OF PURCHASE THAT THE ENGINE WAS OVERHEATED. THE CAR DEALERSHIP REFUSED TO PAY FOR ANY REPAIRS STATING THAT IT WAS DUE TO MY NEGLECT. THE CAR DEALERSHIP REPAIRED THE ENGINE THROUGH THEIR OWN MECHANICS AND I WAS FORCED TO PAY $4200 FOR A USED ENGINE. I EXPLAINED TO THE DEALERSHIP, WHILE DOING SOME RESEARCH THAT THIS IS A COMMON PROBLEM WITH THE DODGE 5.7: HEMI ENGINE AND THAT MANY FORMAL COMPLAINTS WERE MADE. ALTHOUGH THE CAR WAS UNDER A 30 DAY WARRANTY, THE DEALERSHIP WOULD NOT PAY FOR THE COST OF THE REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359972October 11, 2010
ENGINE AND ENGINE COOLING
2004 DURANGO 92,000 MILES. PROPERLY MAINTAIN. NO ISSUES. ONE MORNING STARTED MAKING IN CLANKING NOISE FROM THE ENGINE NEAR THE OILPAN. ROD BEARING BROKE. REPLACE ENGINE COST $7000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359575October 7, 2010
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE FUELING THE VEHICLE, GASOLINE WOULD SPILL OUT OF THE TANK. THE FAILURE OCCURRED EVERYTIME THE VEHICLE WAS FUELED. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359088October 4, 2010
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT WAS DRIVING 65 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT SPORADICALLY, THE VEHICLE WOULD RESTART ITSELF WHILE COASTING. THE CONTACT STATED THAT ON ONE OCCASION, THE VEHICLE STALLED AND RESTARTED INDEPENDENTLY, CAUSING THE CONTACT TO SLIGHTLY LOSE CONTROL OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE CAM SENSOR REPLACED YET IT DID NOT REMEDY THE FAILURE. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE CONTACT STATED THE FAILURE WAS A SERIOUS SAFETY ISSUE THAT THE MANUFACTURER NEEDED TO INVESTIGATE FURTHER. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358267September 29, 2010
UNKNOWN OR OTHER
DODGE DURANGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358288September 29, 2010
ELECTRICAL SYSTEM
WHILE DRIVING MY 2004 DODGE DURANGO THE SPEEDOMETER FUNCTIONED ERRATICALLY AND THE INTERIOR LIGHTS WOULD NOT GO OUT. I PULLED OFF TO THE SIDE OF THE ROAD, TURNED VEHICLE OFF, RESTARTED AND NO CHANGE. CONTINUED DRIVING HOME WHEN SMOKE STARTED COMING OUT FROM UNDER THE DASHBOARD ON DRIVER'S SIDE ONLY, AND THE VENTS ON DRIVER'S SIDE. IMMEDIATELY TURNED VEHICLE OFF IN THE MIDDLE OF THE ROAD-RAN TO A HOME. HE GRABBED FIRE EXTINGUISHER-NO FLAMES UNDER THE HOOD - HE DISCONNECTED BATTERY. TOWED TO GARAGE, INFORMED DODGE HAD RECALL FOR DASHBOARD FIRES, TOWED TO DEALER WHO TOLD ME DEFECT WAS IN THE CLUSTER, THAT WAS NOT PART OF THE RECALL AND NO WIRES IN THE CLUSTER WERE MELTED TOGETHER, THEREFORE IT WAS NOT A FIRE. I CALLED DODGE HEADQUARTERS, RECEIVED A CALL ON THIS DATE FROM "STACEY" STATING THEY HAD INVESTIGATED WHICH WAS TO CALL THE DEALERSHIP AND HAVE IT REVIEWED BY THEIR LEGAL TEAM AND THIS DID NOT FALL UNDER THE RECALL. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10358668September 29, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 DODGE DURANGO. CONSUMER STATES PROBLEMS WITH INTERIOR LIGHTS NOT TURNING OFF.*TGW THE CONSUMER NOTICED THE INTERIOR OF THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND PUT THE FIRE OUT. THE CONSUMER DISCOVERED A RECALL HAD BEEN ISSUED REGARDING THE INSTRUMENT PANEL WHICH COULD CATCH FIRE. SHE THEN CONTACTED CHRYSLER AND THEY INFORMED HER THAT WHAT SHE DESCRIBED SOUNDED LIKE THE PREVIOUS RECALL. AFTER AN INVESTIGATION WAS DONE, THE CONSUMER RECEIVED A LETTER FROM CHRYSLER STATING THEY WERE DENYING HER CLAIM DUE TO FAILURE TO HAVE THE RECALL WORK PERFORMED. THE CONSUMER STATED SHE NEVER RECEIVED ANY RECALL NOTICES IN THE MAIL. THE INSURANCE COMPANY DECLARED THE VEHICLE A TOTAL LOSS. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10357753September 27, 2010
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
PURCHASED NEW 2004 DURANGO LIMITED 5.7 HEMI: AFTER 3 1/2 YEARS AND THE WARRANTY EXPIRATION, WHEN DRIVING IN CITY TRAFFIC OR HIGHWAY AND IT STARTS RAINING THE ENGINE STARTS TO HESITATE VIOLENTLY, TO THE POINT IT WILL STOP. THIS OCCURS IF THE SUV IS PARKED IN THE RAIN AND THE ENGINE IS STARTED. I HAVE TO WAIT FOR A FEW MINUTES THEN THE ENGINE WILL START, BUT HAVE ANOTHER HEART ATTACK AS I DRIVE DOWN THE ROAD.. I HAVE HAD FUSE PANEL, ENGINE WIRING, ECM CHECKED AND NO ONE CAN FIND ANY PROBLEMS? THE ENGINE RECENTLY STARTED MISSING AND MY SCANNER SHOWED P0308 : I REMOVED THE SPARK PLUG, CHECKED THE COIL,WIRING,INJECTOR,SPARK PLUG ..ALL OK AND ERASED THE CODE: THE ENGINE HAS ABOUT 79,000 MILES ON IT AND IS PROPERLY MAINTAINED AND GARAGED AT NIGHT.. A STALLING ENGINE IN INCLEMENT WEATHER IS A VERY VERY DANGEROUS THING THAT DODGE/CHRYSLER SEEMS TO BE IGNORING..THE FACT IS EVIDENT THAT THERE ARE HUNDREDS OF DODGE CUSTOMERS WITH THE SAME DANGEROUS PROBLEM I FEEL WE SHOULD NOT BE PARTNERS TO DODGE/CHRYSLER'S DEFECTIVE DANGEROUS VEHICLES AND INTERVENTION BY OUR FEDERAL GOVERNMENT BASED ON THE NUMBER OF COMPLAINTS SHOULD BE IMPLEMENTED IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357628September 25, 2010
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
ON A 2004 DODGE DURANGO, WHEN ACCELERATING, THE CAR BASICALLY DIES AND GETS NO POWER. THE LIGHTNING BOLT LIGHT COME ON. THIS IS HAPPENING DURING ACCELERATION ON THE HIGHWAY CAUSING A HUGE HAZARD AND IS NOW A SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354165September 7, 2010
ENGINE AND ENGINE COOLING
I OWN A 2004 DODGE DURANGO SLT 5.7 HEMI, UNDER HEAVY RAIN, ENGINES STARTS TO MISFIRE. IT HAS BEEN OVER 2YRS WITH THIS ISSUE. THIS HAPPENS ONLY UNDER HEAVY RAIN. WATER IS APPARENTLY TOUCHING A COIL OR CABLE WHICH MAKES THE CAR SHAKE AS IF IT WANTS TO CUT OFF, IF UNDER EXTREME RAIN ENGINE LIGHT TURNS OFF. IT IS HORRIBLE. I HAVE NOT FOUND A REMEDY FOR THIS AND I FIND NO RECALL AS YET. I HAVE TAKEN TO THE DEALER AND COMPLAINED BUT THEY CANNOT FIND ANYTHING. WHEN I DID A TUNE UP FEB 2010 AT THE DEALER, MECHANIC MENTIONED THAT HE FOUND THE COIL MOIST, WHICH WAS ODD. BUT THIS IS A PROBLEM AS I CANNOT DRIVE THE CAR UNDER HEAVY RAIN CONDITIONS. IM AFRAID OF GETTING STUCK IN THE RAIN OR ENGINE GOING BAD IF I DON'T FIX THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350419August 18, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT WAS DRIVING 65 MPH WHEN THE OIL WARNING LIGHT ILLUMINATED AND THERE WAS AN UNUSUAL TICKING COMING FROM THE VEHICLE. THE VEHICLE THEN STALLED AND THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO HER RESIDENCE WHERE IT WAS EXAMINED BY AN INDEPENDENT MECHANIC. THE MECHANIC ADVISED THAT THERE WAS A THICK LAYER OF BURNED OIL SLUDGE ON THE ENGINE VALVE COVERS. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349617August 16, 2010
ELECTRICAL SYSTEM
2004 DURANGO SHUTS OFF WHILE DRIVING. BRAKE LIGHT AND ABS LIGHT UP THEN THE ENTIRE ELECTRICAL SYSTEM GOES DEAD INCLUDING POWER STEERING, BRAKES, LIGHTS, ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348970August 12, 2010
SUSPENSION:FRONT, STEERING
THE FAMILY & I WERE TRAVELING BACK FROM NJ TO FL. WE STOPPED FOR GAS & RESTROOMS. AS WE WERE PULLING OUT TO GET BACK TO HEAD BACK ONTO THE ROAD THE TRUCK WOULD NOT STEER IN THE RIGHT DIRECTION. WE GOT OUT & NOTICED THE TIRE WAS NO LONGER CONNECTED TO THE STEERING ROD. LUCKILY THERE WAS A DODGE DEALERSHIP RIGHT DOWN THE ROAD. WE HAD TO WAIT UNTIL MORNING TO GET IT TOWED TO THE DEALERSHIP. SO WE HAD TO GET IT MOVED INTO A PARKING SPACE AT THE CONVENIENCE STORE & STAY IN A MOTEL FOR 2DAYS UNTIL THE TRUCK WAS DONE. IT TOOK TWO DAYS BECAUSE THE PART NEEDED TO BE ORDERED. THE STAFF AT THE DODGE DEALERSHIP MADE US AWARE THAT THIS PROBLEM WAS COMMON IN DODGE DURANGOS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345332July 26, 2010
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING AT 70 MPH, THE DRIVER'S SIDE AIR BAG INDEPENDENTLY DEPLOYED. THE CONTACT WAS UNABLE TO SEE THE ROAD DUE TO THE AIR BAG BLOCKING HER LINE OF VISION. THE VEHICLE PROCEEDED ACROSS THE MEDIAN WHERE A SEMI-TRUCK CRASHED INTO THE CONTACT'S VEHICLE. THE CONTACT SUSTAINED SEVERE INJURIES, AS WELL AS TWO OTHER PASSENGERS. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS TOWED FROM THE SCENE BY THE CONTACT'S INSURANCE COMPANY. THE VEHICLE WAS DESTROYED. THE MANUFACTURER ADVISED THEY WERE NOT LIABLE FOR THE AIR BAG INDEPENDENTLY DEPLOYING BECAUSE IT WAS CAUSED BY AN UNDERCARRIAGE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 110,000.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10344263July 20, 2010
ENGINE AND ENGINE COOLING:ENGINE
ENGINE FAILURE AT 70 MPH - NO WARNING, NO PRIOR ENGINE PROBLEMS. ROD GOES THROUGH SIDE OF BLOCK. 5.7 HEMI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342929July 13, 2010
ENGINE AND ENGINE COOLING
WE HAVE EXPERIENCED OUR 2004 DODGE DURANGO STALLING AT LOW SPEEDS WHILE IN THE PROCESS OF TURNING THE STEERING WHEEL. THE DEALER HAS SAID THEY COULD NOT FIND ANYTHING. I HAVE SEEN AN INVESTIGATION ON YOUR SITE WITH THE SAME PROBLEM FOR A 2005 MODEL. THIS ISSUE IS BECOMING MORE FREQUENT AND IT IS SCARY WHEN IT HAPPENS. THIS HAS OCCURRED 5 TIMES IN THE PAST 6 MONTHS THE MOST RECENT EVENT WAS MONDAY JULY 12, 2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340637June 29, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED THE CONTACT STATED THAT IT SEEMED LIKE THE VEHICLE HAD A FLAT TIRE SO IT WAS PULLED OVER. UPON EXAMINING THE VEHICLE THERE WAS NO FLAT TIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS INFORMED A ROD IN THE ENGINE WAS BROKEN AND IT PUNCTURED THE TRANSMISSSION,WHICH CAUSED A FIRE. THE VEHICLE WAS NOT SERVICED FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 85,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10339490June 22, 2010
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING AT APPROXIMATELY 55 MPH, ALL OF THE SERVICE LIGHTS ILLUMINATED ON THE DASHBOARD AND THE ODOMETER AND SPEEDOMETER FAILED COMPLETELY. THE CONTACT SHUT OFF THE ENGINE AND WHEN RESTARTING, THE FAILURE PERSISTED. SUDDENLY, THE SEAT BELT WARNING CHIME ACTIVATED AND THE VEHICLE RESUMED NORMAL OPERATION. THE DEALER ADVISED WATER HAD LEAKED INTO THE JUNCTION BOX FROM THE SUNROOF CAUSING THE FAILURE. THE DEALER FLUSHED AN UNKNOWN TUBE AND ADVISED REPLACING THE JUNCTION BOX. THE CONTACT DECLINED. THE FAILURE AND CURRENT MILEAGES WERE 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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