Dodge Durango Complaints (2000)

1,075 consumer complaints on file.

#10055448January 20, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER TOOK VEHICLE TO THE DEALER FOR REPLACEMENT OF TIRES, AND MECHANIC NOTICED THAT ALL FOUR TIRES WERE DEFECTIVE AND WORN OUT DUE TO WHEEL ALIGNMENT. ALSO, BOTH UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED DUE TO CORROSION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054446January 19, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I HAVE A 2000 DODGE DURANGO AND HAVE HAD TO REPLACE THE UPPER BALL JOINT FOUR TIMES IN THE PAST THREE YEARS. THERE IS A CONSTANT SQUEAKING NOISE WHICH BECOMES LOUDER WHEN HITTING A BUMP OR TURNING THE WHEEL. A DEALERSHIP HAD FIXED IT THE FIRST TIME AND THEN HAD TO REPLACE IT AGAIN ONLY DAYS LATER, STATING THAT IT WAS A DEFECT FROM THE MANUFACTURER. IT HAS BECOME A REPETITIVE PROBLEM, STARTING AT ONLY 20,000 MILES AND CONTINUING ON. * CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054461January 19, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE FRONT END SHAKES REAL BAD WHEN THE BRAKE PEDAL IS PRESSED AND WHEN THE VEHICLE REACHES HIGH SPEEDS. THE BALL JOINTS WERE CHECKED AND REPLACED, IT SOLVED THE PROBLEM, NOTICED THE PROBLEM WHEN I PURCHASED THE VEHICLE IN MARCH OF LAST YEAR AND THE DEALER SAID THAT IT NORMAL FOR A DODGE. THE BRAKE PEDAL WAS VERY SENSITIVE AND WHEN IT WAS PRESSED FELT LIKE THE ROTORS WHERE WARPED. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054343January 17, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
BALL JOINTS ON 2000 DODGE DURANGO WORN OUT AT 47,000 MILES. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054294January 16, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
FRONT UPPER BALL JOINT FAILURE DRIVERS SIDE. FRONT POWER DOOR LOCK DRIVERS SIDE. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071114January 15, 2004
SUSPENSION, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FRONT END OF VEHICLE MAKING A CREAKING SOUND. GREENVILLE CHRYSLER DODGE JEEP IN GREENVILLE, TEXAS REPLACED RIGHT LOWER, LEFT UPPER AND LEFT LOWER CONTROL ARMS AND PERFORMED FRONT END ALIGNMENT. TOTAL COST $1492.30.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071267January 15, 2004
SERVICE BRAKES, HYDRAULIC
BRAKE FAILURE AT 60 KM/H REAR ENDED OTHER VEHICLE
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10069459January 15, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, POWER TRAIN
TRANSMISSION FAILED TWO WEEKS AFTER PURCHASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069536January 15, 2004
SERVICE BRAKES, HYDRAULIC, UNKNOWN OR OTHER, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, POWER TRAIN
WHEN DRIVING THE SUV, THERE IS A LOUD NOISE THE WHOLE TIME WHEN DRIVING THIS VEHICLE, THE DEALER SAID IT NOT UNDER THE EXTENDED WARRANTY THAT WE PURCHASED, ALSO THE WINDOW IN THE BACK LEFT SIDE WILL NOT LET UP OR DOWN. IT HAS BEEN VERY DIFFICULT I AM ONLY HAD THIS VEHICLE FOR 5 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070615January 15, 2004
ENGINE AND ENGINE COOLING
ON 8/7/02 MY OIL PRESSURE SUDDENLY DROPPED TO 0. A DODGE MECHANIC REPLACED THE OIL PUMP, WHICH WAS UNDER WARRANTY SINCE THE VEHICLE HAD ONLY 28,000 MILES ON IT. ON 8/19/03 MY OIL PRESSURE AGAIN SUDDENLY DROPPED TO 0. MY CAR WAS TOWED TO A DODGE DEALERSHIP WHERE AN ASST. SERVICE MGR. TOLD ME I WOULD LIKELY NEED A NEW ENGINE. HE SAID THAT ALTHOUGH HE HAD ONLY SEEN THIS PROBLEM "ONE OTHER TIME" MY EXTENDED WARRANTY MIGHT NOT COVER IT BECAUSE IT WAS CAUSED BY POOR MAINTENANCE. I TOLD HIM THAT I AVERAGED ONLY 10K MILES A YEAR ON MY CAR AND HAD MOST, IF NOT ALL, OF MY OIL CHANGE RECORDS. HIS DEMEANOR TELLS ME THAT THIS WON'T BE COVERED WITHOUT A FIGHT. MY DURANGO HAS 40,600 MILES ON IT. THROUGH THE INTERNET I HAVE LEARNED THAT THERE ARE LITERALLY HUNDREDS OF PEOPLE WHO'VE BEEN STUCK WITH THOUSANDS OF DOLLARS OF UNJUSTIFIED CHARGES BECAUSE OF DODGE'S FAILURE TO ADMIT THAT THE ENGINES OF SOME DURANGOS DEVELOP SLUDGE (APPARENTLY IT'S KNOWN AS A SMOG SLUDGE MOTOR IN TRADE TERMS.) WHEN YOU CHECK THE FOLLOWING WEBSITES YOU'LL IMMEDIATELY SEE THE PATTERN: CONSUMERAFFAIRS.COM, NHTSA.GOV, CARSURVEY.ORG, OR SIMPLY GOOGLE "OIL PRESSURE DURANGO" OR "DURANGO SLUDGE"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068941January 15, 2004
AIR BAGS
MY WIFE HIT A CONCRETE BARRIER HOUSING A 30 FT. POLE HEAD ON DOING APPROX $9000 DAMAGE. SHE HAD TO BE TAKEN BY PARAMEDICS TO A LOCAL HOSPITAL BEACAUSE HER HEAD HIT & BROKE THE VISOR AND VISOR ARM THEN HIT THE STEERING WHEEL WHEN THE AIRBAGS DID NOT DEPLOY. SHE WAS DRIVING APPROX 15 MPH WHEN THE ACCIDENT OCCURRED. SHE WAS OUT OF WORK A WEEK DUE TO HER INJURIES AND STILL HAS MEDICAL ISSUES. CHRYSLER SENT AN INVESTIGATOR TO CHECK THE SYSTEM WHO STATED IT WAS FINE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10053091January 13, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I WAS NOTIFIED BY CONCERN RELATIVES THAT THEY HAD WATCH ON TV THAT DURANGOS WERE HAVING A PROBLEM WITH THE BALL JOINT. I BROUGHT MY VEHICLE IN TO THE DEALERSHIP FOR THEM TO LOOK AT. THE DEALER SAID I HAD EXACTLY 6 WEEKS OR LESS BEFORE IT WOULD HAVE FAILED. MY DURANGO IS A 2000 WITH 69,000 MILES. IT CARRIES CHILDREN EVERY DAY. WE LIVE IN A RURAL AREA. ALTHOUGH THE ROAD IS PAVED, THE ROAD IS DANGEROUS. BECAUSE OF YOUR NOTIFICATION YOU SAVED US FROM HAVING AN ACCIDENT THAT PROBABLY WE WOULD HAVE NOT SURRIVED BECAUSE OF THE TERRAIN. PLEASE CONTINUE TO NOTIFY PEOPLE. I CALLED UP CHRYSTLER AND FILED A COMPLAINT. THEY TRULY DO NOT FEEL THAT THERE IS A PROBLEM LET ALONE THAT MOST PEOPLE WHO DRIVE DURANGOS CARRIES CHILDREN. I GO IN ON MONDAY, 2 HOURS AWAY TO GET MY VEHICLE FIX AT APPROXIMATELY $500.00. BUT WHAT IS COST WHEN IT COMES TO LIVES. PLEASE CONTINUE THIS RECALL. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052932January 12, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I HAD TO HAVE THE FRONT BALL JOINTS REPLACED IN MY 2000 DODGE DURANGO BECAUSE IT WAS DIFFICULT TO CONTROL THE STEERING. IT WAS INCREDIBLY LOOSE. WHEN I HAD IT REPAIRED I WAS TOLD THERE WERE 110 SETS OF THESE ON BACK ORDER BECAUSE SO MANY OF THEM HAD TO BE REPLACED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052684January 8, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2000 DODGE DURANGO 35,000 MILES. DRIVERS FRONT UPPER & LOWER BALL JOINTS HAD TO BE REPLACED. SEVERAL MECHANICS LOOKED AT THEM AND STATED THEY WERE DANGEROUS AND WOULD NOT INSPECT VEHICLE. DODGE DEALERSHIP BRUSHED IT OFF SAYING THEY WERE WITHIN GUIDELINES. WE PAID TO HAVE THEM REPLACED OURSELVES. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046316January 7, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
PE 03-032, FRONT SUSPENSION/LOWERBALL JOINT FAILURE: THE LOWER BALL JOINTS WORE OUT PREMATURELY. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049963January 6, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CONSUMER STATED BOTH LOWER BALL JOINTS AND THE SWAY BAR NEEDED TO BE REPLACED AND THE WARRANTY EXPIRED. *AK THE CONSUMER HAD JENKINS CHRYSLER TO CHECK THESE ITEMS AT 41000 - 61000 AND THE VEHICLE WAS STILL UNDER WARRANTY. *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050140January 6, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER BALL JOINTS FAILED AT 53,000 MILES. *AK SOMETIME AFTER THANKSGIVING THE CONSUMER WAS FEELING SOMETHING DIFFERENT WHEN DRIVING THE TRUCK. THE CONSUMER THOUGHT IT WAS THE STEERING. THE VEHICLE WAS TAKEN TO THE DEALER ON DEC 1, 2003 AND THE CONSUMER WAS TOLD THAT ALL FOUR OF THE UPPER AND LOWER BALL JOINTS WERE OUT, AND THAT THEY SHOULD BE REPLACED IMMEDIATELY AT A COST OF $800.00. INSTEAD THE CONSUMER WENT SOMEWHERE ELSE TO HAVE REPAIRS. IT TOOK A LITTLE LONGER FOR THE CAR TO BE REPAIRED BECAUSE THE PARTS WEREN'T AVAILABLE. THE TOTAL COST FOR REPAIRS WERE $542.82. *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052249January 2, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER TOOK THE VEHICLE INTO THE DEALERSHIP FOR INSPECTION, AND MECHANIC INFORMED THE CONSUMER THAT THE UPPER BALL JOINTS FAILED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051475January 1, 2004
STEERING
2000 DODGE DURANGO (41K MILES) STEERING WHEEL LOCKS WHILE DRIVING, BRAKE, AND ELECTRICAL SYSTEM FAILURES. DEALERSHIP HAS OFFERED TO BUY BACK THE CAR FOR $14K. THE CAR WAS BOUGHT 6 MONTHS AGO WITH 32K MILES FOR $23K PLUS A TRADE IN PAYOFF AMOUNT FOR A 2003 TOYOTA RAV4, WHICH IS IN ADDITION TO THE DURANGO PURCHASE PRICE. THE OFFERED AMOUNT IS NOT SUFFICIENT TO REPLACE THE DEFECTIVE CAR WITH A NEW OR USED CAR OF COMPARABLE SIZE/FUNCTIONALITY. THE DEALERSHIP EXPECTS US TO TAKE A LOSS OF $9K IN ADDITION TO PURCHASING ANOTHER CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051357December 30, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I HAVE BALL JOINT PROBLEMS ON MY 2000 DODGE DURANGO THAT HAS ONLY A LITTLE OVER 40000 MILES I HAVE READ IN THE MEDIA THAT THIS IS A WIDE SPREAD PROBLEM WITH THE 2000 DURANGO I HOPE YOU CAN HELP ME AND THE OTHERS OF THIS VECHILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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