Dodge Durango Complaints (2015)

505 consumer complaints on file.

#11647133March 8, 2025
ELECTRICAL SYSTEM, STRUCTURE:BODY, EXTERIOR LIGHTING
The rear led license plates light obtain moisture corroding the electrical as do the racetrack rear light and go out. I have replaced the 2 rear license plat light assemblies and have gone again again causing myself to receive a traffic citation and attorney fee's due to this defect that thousands of other people are filing complaints about. All of the rear body lighting needs to be recalled and reimbursed for these expenses. The license plate led light(2) are not cheap from the dealer. I have also now received a traffic citation for the brake lighting not properly working on the race track lighting so I will be filing this as a legal matter with the courts to be reimbursed A police report was done as I was ticketed for both on 2 different occasions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646594March 5, 2025
ELECTRICAL SYSTEM
The rear race track light is not working completely and also the license plate lights are corroded and not working. Needs replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638300January 24, 2025
ENGINE
The contact owns a 2015 Dodge Durango. The contact stated while driving, parked, or stationary, the vehicle started making a clicking noise. There was no warning light illuminated. The vehicle was driven to an independent mechanic where it was diagnosed with the pen star tick. The contact attempted to repair the vehicle by performing several oil changes, but the failure persisted. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638144January 23, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VISIBILITY/WIPER
The license plate light bulbs keep burning out caused by moisture/ wetness in the connectors due to poor design of rear lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636854January 19, 2025
AIR BAGS
While driving down the road the passengers headrest exploded and now I can’t get it to close back. Almost caused an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632742December 27, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The rear LED license plate lights are corroded and need replacing. One does not work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630532December 13, 2024
SEAT BELTS
The contact owns a 2015 Dodge Durango. The contact stated that upon entering the vehicle, the driver’s side seat belt failed to click and lock into the buckle as designed. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627473November 26, 2024
SEAT BELTS, EXTERIOR LIGHTING
Driver side and third row passenger side seat belts have stopped retracting, will not retract. Exterior tail light is going out due to faulty manufacturer seal, water gets in and destroys tail light from inside which also lets water get into license plate bulb and makes the license plate bulbs burn out constantly. I feel unsafe driving my vehicle due to the seatbelt not retracting, if I have to slam on my brakes, the seal belt does not lock up like it should. I cannot have a passenger in the third row passenger side due to the seatbelt being loose and not retracting at all. Vehicle has not been reproduced, confirmed or inspected yet by anyone other than myself and passengers. No warnings before any of the issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627336November 25, 2024
AIR BAGS, ELECTRICAL SYSTEM
Head rest on driver side with air bag started coming apart for no reason. I don’t see a recall Also, water keeps poking into rear tail light. No matter how many times I’ve drained it. I’ve heard this issue is called vehicle fires due to water getting into the electrical. I don’t want my vehicle to catch on fire with me or my grandkids inside. There is zero recalls and thousands of complaint regarding this issue. Dodge really need to do something about this before someone loses their life
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625318November 14, 2024
SEAT BELTS
B post seat belt path mount is cracking like on the current recall for this year and model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613627September 9, 2024
ENGINE, SUSPENSION
Front differential has went out. The motor is also over heating and has been since I’ve got the car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610896August 26, 2024
UNKNOWN OR OTHER
While driving to the store (with my son in the front passenger seat) all of a sudden, and for no apparent reason, the front passenger seat headrest popped (came forwards) striking him in the back of the head with substantial force stun him temporarily. The startled me. He had a headache for a couple hours afterwards.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11609500August 19, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Sections of LED brake light/race track light has stopped working due to water intrusion in rear panel. Back panel is not secured properly, allowing water to enter, corrode the harness and lights to fail. Due to this, the license plate harness & connectors are corroded as well. Replacing the tag lights will not fix the problem, you must replace the whole wiring harness for it to work again. The wiring harness is sold as one piece now by manufacturer due to this KNOWN issue, costing $600-$1000 to purchase and install. Manufacturer has stopped selling just the plate light plugs because they know the common issue with water damage, light failure and corrosion. The license plate lights are required by law to be working. Owners cannot continue replacing every year due to the manufacturers inadequate design. This impacts drivers with safety and on a legal level from law enforcement. There were no warning signals on my dash of this issue. Law enforcement has pulled me over for this issue and recommended speaking with the manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608063August 12, 2024
UNKNOWN OR OTHER
Driver's Active Head Restraint (AHR) deployed while driving the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606465August 5, 2024
SEATS
Unknown, my active headrest deployed without an accident. I would think this could cause an accident when I was driving. Lucky it was the passenger headrest.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606127August 2, 2024
ELECTRICAL SYSTEM
Right headlight fuse will blow, then the blower motor for the front A/C goes out. Replaced in 2023, happened again in 2024
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605655July 31, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2015 Dodge Durango. The contact stated while the vehicle was parked, there was an abnormal sound coming from the engine. No warning light was illuminated. The vehicle was driven to an independent mechanic and was diagnosed with engine failure. The contact stated that there was a recall for the failure; however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The contact researched online and became aware of NHTSA Action Number: 10239957 (Engine and Engine Cooling) however, the VIN was not included. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596371June 25, 2024
SEATS
Active head restraint broke and popped open. The headrest are available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594511June 15, 2024
UNKNOWN OR OTHER
The rear bolt which holds the automatic lift for the rear hatch broke off and is stripped. The trunk door is no longer being supported by the arm and is quite heavy. Every mechanic is unable to address the issue and this seems to be very common among this model of the car. The broken bolt is flushed against the frame of the vehicle. Images of the issue are included. Here is a discussion post of consumers discussing this same issue for reference.. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584964April 24, 2024
ENGINE
1. Oil cap/oil cooler reservoir leaking oil and antifreeze on engine. I will be replacing soon and will keep defective part for your review. 2. Safety concern is that due to oil and coolant can pool up on top of engine, the liquids could catch on fire. This create high safety risk to my family and other people that may try to put out fire. 3. The leaking issue is well known to dealers and repair shops. Many on line leak issue noted. The original oil cooler reservoir base is made of plastic. Since the cooler is sitting right on top of pentastar 3.6 engine, the plastic base is exposed to severe heat and heat/temp cycles. The suspect cause of leaks points to plastic base warping creating seal leaks or stress cracks in housing. Part should be more a robust material like aluminum. 4. Leak was found recently April 17, 2024, by service tech during oil change. No oil or temp lights came on. Has not been reviewed by police, manuf, insurance. Cost to repair $800 to $1200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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