Dodge Durango Complaints (2000)

1,075 consumer complaints on file.

#10061274March 3, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:WHEEL BEARING, STEERING:LINKAGES:TIE ROD ASSEMBLY
MECHANIC DETERMINED THAT UPPER BALL JOINTS WORE OUT PREMATURELY. ALSO, WHEEL BEARINGS AND THE INNER/OUTER TIE RODS NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061296March 3, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER COMPLAINED ABOUT A BALL JOINT PROBLEM. CONSUMER WAS GETTING AN OIL CHANGE AND IT WAS DETERMINED THAT BALL JOINTS NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060314March 3, 2004
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
WE BOUGHT A USED 2000 DURANGO SPORT APPROXIMATELY 5/2002 FROM THE JEEP DEALER IN ONTARIO, CALIFORNIA. THEY SAID IT WOULD HAUL OUR 19 FEET TRAVEL TRAILER. WE HAD SLOOPY STEERING ISSUES. WHEN GOING OVER A BUMP WHILE TRAVELING ON THE FREEWAY THE STEERING WOULD WOBBLE AS IF TO ALMOST LOSE CONTROL. WHEN TRAVELING ON ALL OVER PASSES WITH THE STEERING WHEEL TURNED, IT WILL LOSE TRACTION FOR A SHORT PERIOD CAUSING THE STEERING WHEEL TO TURN BY ITSELF WHICH RESULTS IN ALMOST LOSE CONTROL. WHEN YOU ARE TURNING FREEWAY "CORNERS" AT HIGHER SPEEDS IT FEELS TOP HEAVY AS IF YOU COULD ROLL OVER DUE TO INSTABILITY OF SUSPENSION & STEERING. IT MAKES CLICKING NOISES FROM THE REAR END. WE HAVE BOUGHT 2 COMPLETE SETS OF TIRES NEW TIRES AND 3 FRONT END ALIGNMENTS SINCE WE HAVE HAD THIS DURANGO. SEARS SAID THE ALIGNMENT WAS COMPLETED AS BEST AS POSSIBLE, IT WAS ALMOST OUT OF SCOPE AS IT WAS, THE CASTER AND CAMBER BEARLY MEETS THE SPECIFICATIONS. WHILE TOWING OUR WE FLIPPED AND ROLLED OUR 19FT TRAVEL TRAILER OVER, JUST ABOUT A HALF MILE FROM OUR HOME. MY HUSBAND AND 12 YEAR OLD DAUGHTER WERE NOT PHYSICALLY INJURED IN THE ROLL OVER CRASH, BUT HAVE BEEN TRAMATIZED TO THIS DAY. THE TRAILER JACKNIFED AND DISCONNECTED ITSELF OFF THE BALL AND ANTI-SWAY ARMS; RESULTING IN NO DAMAGE TO THE DRANGO. HOWEVER, THE TRAILER AND PERSONAL ITEMS INSIDE WERE A COMPLETE LOSS, NOT TO MENTION THE CRANE AND THE FLATBED TOWING. MY HUSBAND TOOK THIS DURANGO INTO A PRIVATE MECHANIC SHOP FOR AN ESTIMATE OF THE STEERING/SUSPENSION ISSUES AND WAS ADVISED TO HAVE THE RACK & PINION KNUCKLES REPLACED. WE TOOK THE DURANGO INTO MOSS BROTHERS DODGE IN SAN BERNARDINO, CALIFORNIA AND HAD THEM CHECK THE FRONT SUSPENSION AND SPECIFICALLY ASKED THEM TO CHECK THE RACK & PINION KNUCKLES ALL DUE TO STEERING ISSUES AS DESCRIBED ABOVE. THE COST WAS ABOUT $800 FOR REPLACMENT OF HUBS, BREAK MASTER CYLINDER AND FRONT END ALIGNMENT. MOST OF OUR COMPLAINTS STILL EXIST WHILE DRIVING THIS 2000 DURANGO TODAY.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10060315March 3, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
BALL JOINTS HAVE WORN OUT PREMATURELY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060165March 2, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I HAD TO REPLACE A BALL JOINT ON A 2000 DODGE DURANGO WITH 23,000 MILES. I HAD TO TAKE IT UPON MY SELF AFTER READING THE ARTICLE IN USA TODAY.I HAVE ALSO CALL DODGE NATIONAL TWICE TO NO AVAIL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060115March 1, 2004
ENGINE AND ENGINE COOLING
2000 DODGE DURANGO. AT ABOUT 69,000 MILES THE VEHICLE HEATER SUDDENLY WENT COLD AND THE VEHICLE OVERHEATED. I PULLED OVER AND CHECKED UNDER THE HOOD. THE VEHICLE LOST ALL ANTIFREEZE. TOWED IT HOME. THE NEXT DAY FOUND THAT A FREEZE PLUG HAD A HOLE IN IT. AFTER REPAIR, FOUND THAT THE FREEZE PLUG HAD CORROSION AND ACTUALLY RUSTED THROUGH. DEALER SAID IT WAS DUE TO LACK OF MAINTENENCE. IMPOSSIBLE, FREEZE PLUGS ARE NOT MAINTAINED AND COOLLANT HAS A LIFE OF 100,000 MILES. IN ADDITION, A FREEZE PLUG SHOULD BE GALVANIZED/ALUMINIZED TO PREVENT CORROSION. VEHICLE HAS BEEN REPAIRED. HOWEVER, BECAUSE OF THIS PROBLEM, I WONDER IF THIS IS THE REASON THAT OTHERS ARE HAVING VEHICLES BLOW UP. I BELIEVE THAT THE SLUDGE IS THE RESULT OF THE OVERHEATED OIL AND THAT IS WHY THE VEHICLES ARE BLOWING UP. NOT BECAUSE OF LACK OF OIL CHANGES. AFTER THIS PROBLEM, I HAVE FOUND THAT MY ENGINE IDLES SLIGHTLY ROUGH. THIS SEEMS LIKE A GOOD INDICATOR OF BLOWN SEALS CAUSING OIL LEAKAGE AND OF OVERLY HEATED OIL CREATING SLUDGE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060060February 29, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE CHANGING LANES AT NORMAL DRIVING SPEED, VEHICLE LUNGED TOWARDS THE SHOULDER OF THE ROAD AND NEARLY WENT OUT OF CONTROL. UPON EXAMINATION OF THE FRONT SUSPENSION, EXCESSIVELY WORN UPPER BALLS JOINTS WERE DETERMINED TO BE THE CAUSE OF THE PROBLEM. VEHICLE HAS ONLY 46,000 MILES ON IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059031February 26, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
AS I WAS DRIVING, THE WHEEL OF MY 2000 DODGE DURANGO CAME OFF THE CAR AND CAUSED THE CAR TO LOSE CONTROL AND LAND IN A DITCH. MY MECHANIC SAID IT WAS THE UPPER BALL JOINT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053504February 26, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER TOOK VEHICLE INTO THE DEALERSHIP FOR INSPECTION, AND MECHANIC INFORMED CONSUMER THAT THE UPPER BALL JOINTS FAILED. *AK *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058974February 25, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE COMING HOME FROM VACATION IN VERMONT IN OUR 2000 DODGE DURANGO THE CHECK GAUGE LIGHT CAME ON AND THE OIL PRESSURE LIGHT DROPPED TO 0. WE IMMEDIALTY PULLED OVER AND CHECKED THE OIL AND IT WAS FULL. MY HUSBAND HAD JUST CHANGED THE OIL A WEEK EARLIER. WE STARTED THE CAR AGAIN AND EVERYTHING WENT BACK TO NORMAL FOR A MILE OR TWO WHEN NOW THE OIL PRESSURE WAS JUMPING UP AND DOWN. WE PULLED THE CAR OVER IMMEDIATLY AND CALLED FOR A TOW TRUCK AFTER 2 HOURS IN THE COLD WE HAD THE CAR TOWED TO A DEALER IN VERMONT. WHERE ARE CAR STILL IS. WE WERE TOLD THERE WAS SLUDGE BUILD UP AND THE OIL PUMP NEEDED TO BE REPLACED. THEN AFTER FURTHER REVIEW WE NEED A NEW ENGINE OR THEY COULD PATHC IT TOGETHER WITH NO GUARRENTY WE WILL NOT NEED A NEW ENGINE IN THE FUTURE. I DID SOME INVESTIGATING AND FOUND THIS IS A REOCCURING PROBLEM WITH THIS VEHICLE. DAIMLERCHRYSLER WOULD DO NOTHING FOR US AND BLAMED IT ON NEGLECT. MY HUSBAND DOES REGULAR MAINTENANCE ON THE VEHICLE AND IT IS IN EXCELLENT CONDITION. THIS VEHICLE IS ONLY 3 1/2 YEARS OLD WITH 67,000 MILES. I'M FURIOUS THAT DODGE IS AWARE OF THE PROBLEM AND IS SELLING THIS VEHICLE TO CONSUMERS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059804February 25, 2004
ENGINE AND ENGINE COOLING:ENGINE
ENGINE MUST BE REPLACED DUE TO SLUDGE BUILD UP. MANUFACTURER WILL NOT COVER REPAIR EXPENSES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059807February 25, 2004
TIRES
WHILE DRIVING 45 MPH REAR PASSENGER'S SIDE TIRE FELL OFF. AS A RESULT, VEHICLE LOST CONTROL AND LANDED IN A DITCH. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10061002February 24, 2004
WHEELS, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
TOOK VEHICLE TO MECHANIC TO HAVE WHEELS REALIGNED. WHEELS WEREN'T REALIGNED BECAUSE UPPER BALL JOINT WAS SO BAD MECHANIC ADVISED CONSUMER HAVE IT REPLACED. (NAR) *LA *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058782February 23, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WITHOUT WARNING, THE PASSENGER SIDE FRONT WHEEL FELL OFF OF MY 2000 DODGE DURANGO WHILE MAKING A RIGHT TURN AND TRAVELING AT APPROXIMATELY 5 MPH. THE VEHICLE HAS ONLY 40,000 MILES AND THE FAILURE WAS CAUSED BY A SEPARATION OF THE UPPER BALL JOINT. THE FAILURE CAUSED DAMAGE TO THE LOWER BALL JOINT, THE TIE ROD, THE FRONT AXLE, THE BRAKE LINE, THE WHEEL AND THE TIRE. THE INCIDENT OCCURRED WHILE I WAS DRIVING WITH MY 4 YEAR OLD DAUGHTER AND 1 YEAR OLD SON IN THE CAR. WE WERE 1/4 MILE FROM TAKING A RAMP TO THE RIGHT AND ENTERING A 65 MPH EXPRESSWAY. I COULD HAVE LOST ONE OR BOTH OF MY CHILDREN TODAY DUE TO CHRYSLER'S NEGLIGENCE.*AK *NM EA03-023
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058784February 23, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
AFTER FEELING A HEAVY VIBRATION IN MY BRAKE PEDAL, I TOOK MY 2000 DURANGO IN TO HAVE THE BRAKES INSPECTED. I WAS INFORMED THAT AFTER ONLY 3 YEARS AND 31,000 MILES, THE FRONT ROTORS WERE WARPED BEYOND REPAIR AND NEEDED TO BE REPLACED YET MY BRAKE PADS WERE STILL IN GOOD CONDITION. THE NON-DODGE DEALER MECHANIC NOTED THAT WHILE THIS WAS VERY ATYPICAL OF STANDARD BRAKE WEAR, HE HAD SERVICE NUMEROUS DURANGOS AND DAKOTAS WITH THE SAME PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058701February 22, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WEARING OF BALL JOINTS IN 2000 DODGE DURANGO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058602February 20, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION ON 2000 DODGE DURANGO WOULD NOT SHIFT FROM 1 TO 2. TOOK TO SHOP AND SECOND GEAR IS COMPLETELY GONE. TRANSMISSION FAIURE AT 50000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048023February 19, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WAS MAKING A SHARP TURN CONSUMER NOTICED THAT VEHICLE WAS NOT RIDDING SMOOTHLY. AFTER BEING INSPECTED BY MECHANIC, CONSUMER WAS TOLD THAT THE BALL JOINTS NEEDED REPLACEMENT. *AK *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059257February 18, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT 60 MPH THE CONSUMER NOTICED THAT VEHICLE LOST OIL PRESSURE, WOULD SHAKE, AND STALL. THE VEHICLE WAS TOWED TO THE DEALER, AND THE MECHANIC DETERMINED THAT ENGINE DIED DUE TO POOR MAINTENANCE. *AK THE DEALER NEVER TOOK APART THE MOTOR, ONLY THE FUEL INJECTOR AND SPARK PLUGS. THE VEHICLE WAS IN FOR A CRANK SENSOR REPAIR A WEEK OR TWO BEFORE THE OIL PUMP PROBLEM OCCURRED. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058426February 18, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
LEFT FRONT BALL JOINT WORE OUT AT 70,000 MILES. STARTED AT 50,000 MILES. ALOT OF CLUNKING WHEN TURNING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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