Dodge Durango Complaints (2012)

640 consumer complaints on file.

#10659359November 19, 2014
ELECTRICAL SYSTEM
VEHICLE WOULD NOT START, TOOK TO DEALERSHIP AND WAS TOLD IT IS THE TIPM BUT THAT THE PART IS ON BACK ORDER AND THEY CAN'T SAY HOW LONG IT WILL BE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654883November 13, 2014
SERVICE BRAKES
WAS IN A SCHOOL ZONE. HAD NO BRAKES. WAS ABLE TO PULL OVER. NO ACCIDENT. DEALERSHIP FOUND LEAK BETWEEN BOOSTER AND MASTER CYLINDER. THE ENTIRE ASSEMBLY AND MASTER CYLINDER BENCH HAD TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653808November 10, 2014
ELECTRICAL SYSTEM
SAME AS NHTSA CAMPAIGN NUMBER: 14V530000, MY VEHICLE HAD THE EXACT SAME SYMPTOMS: WILL NOT START, START THEN STALLS, FUEL PUMP CONTINUED TO RUN. LUCKILY I WAS AT HOME WHEN IT HAPPENED. FINALLY GOT IT TO DEALERSHIP AND IT WAS DIAGNOSED AS THE FUEL PUMP RELAY PROBLEM. MY VEHICLE WAS NOT COVERED UNDER THE RECALL SINCE IT IS 2012 BUT HAS THE SAME RELAY AND TIPM AS 2011. I ELECTED TO HAVE THE REPAIR DONE AT THE COST OF $530 INSTEAD OF THE TIPM REPLACEMENT AT $1400. PLEASE LOOK INTO THIS FURTHER AS THERE IS ALREADY A RECALL ON THIS SAME PROBLEM IN THE 2011 DURANGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652869November 5, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 14V391000 (ELECTRICAL SYSTEMS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652340November 4, 2014
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, ENGINE
IN MY 2012 DODGE DURANGO IT WAS DETERMINED THAT THERE IS A PROBLEM WITH THE TOTAL INTEGRATED POWER MODULE WHICH IS AFFECTING THE WAY THE ENGINE STARTS AND GETS FUEL TO THE FUEL PUMP. THE REPAIR COST IS $1213.71. IT IS MY UNDERSTANDING THAT THERE ARE HUNDREDS OF DOCUMENTED CASES REGARDING THIS ISSUE IN THE CHRYSLER LINE AND NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM. IT IS UNFORTUNATE THAT CHRYSLER IS AWAITING A TRAGEDY TO TAKE PLACE BEFORE THEY DO WHAT IS RIGHT FOR THE CUSTOMER AND FIX THE PROBLEM THAT HAS BEEN REPORTED. I UNDERSTAND THAT A CLASS-ACTION LAWSUIT HAS BEEN FILED TO ADDRESS THIS ISSUE. I JUST WANT TO GO ON RECORD IN THE EVENT THAT SOMETHING DETRIMENTAL HAPPENS TO ME OR MY FAMILY BECAUSE OF THIS RECOGNIZED AND PUBLICLY DOCUMENTED PART FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652018November 3, 2014
SERVICE BRAKES
I RECEIVED A RECALL ON MY 2012 DODGE DURANGO FOR THE BRAKE BOOSTER (P14/NHTSA 14V-154). I CALLED OUR LOCAL DEALER IRWIN AUTO COMPANY (877) 205-1428, AND TRIED TO SCHEDULE AN APPT.ONCE HE FOUND OUT THAT I DID NOT PURCHASE THIS VEHICLE FROM THEM. THEY THEN TOLD ME THAT THEY DID NOT HAVE TIME TO WORK ON MY VEHICLE THAT THEY NEED TO TAKE CARE OF THERE CUSTOMER THAT PURCHASED VEHILCES FROM THEM. THE FOLLOWING DAY, I CALLED AND TALKED TO THE GENERAL MANAGER, TIM JAMES, AND TOLD HIM THE STORY THAT HAPPNED YESTERDAY AND HE TOLD ME HE BASCILY AGREED WITH THE SERVICE MANAGER. I TOLD HIM THIS WAS A RECALL AND THAT THE RECALL LETTER HAD INSTRUCTIONS ON THE BOTTOM TO REPORT THIS IF THE DEALER DID NOT REPAIR THE CAR IN A TIMLEY FASHION TO FILE A COMPLAINT. HE SAID "GO AHEAD AND CALL THEM, THAT THERE NUMBER IS PRETTY EASY TO FIND ON THE INTERNET TO REPORT THEM". I CALLED THE CHRYSLER CORPORATION AND TOLD THEM ABOUT THE ISSUE AND WAS BASICALLY TOLD THIS WAS AN INDEPENDENT BUSINESS AND THEY CAN;T TELL THEM HOW TO RUN THERE DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651589October 31, 2014
ENGINE, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
I HAVE BEEN EXPERIENCING ISSUES WITH VEHICLE NOT STARTING WITH BOTH THE INSIDE PUSH BUTTON, AND THE REMOTE START. IT HAS LOST POWER WHILE DRIVING TWICE, HOWEVER I WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. YESTERDAY HOWEVER, IT LOST POWER, I STILL HAD CONTROL OF THE VEHICLE WHILE IT WAS SHUTTING DOWN, THEN IT "POWERED" BACK UP, DURING WHICH THERE WAS ABOUT THREE SECONDS IN WHICH I HAD NO CONTROL OVER THE VEHICLE. I SIMPLY LOST ALL CONTROL.I BELIEVE THAT THE VEHICLE MAY BE EXPERIENCING PROBLEMS RELATED TO THE FUEL PUMP RELAY, POSSIBLY THE TPIM, ALTERNATOR, OR A COMBINATION OF ALL THREE. I AM TAKING VEHICLE IN MONDAY TO HAVE TWO RECALLS DONE FOR BRAKE BOOSTER, AND VANITY LIGHT WIRING ISSUE. AT THAT TIME THEY ARE GOING TO DO A DIAGNOSTIC ON IT TO SEE WHAT THE ISSUE IS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651655October 31, 2014
SERVICE BRAKES
BRAKE BOOSTER RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651361October 30, 2014
EQUIPMENT ADAPTIVE/MOBILITY, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
WHILE TRAVELING ON I-75, HAD THE VEHICLE ON ADAPTIVE CRUISE CONTROL, THE VEHICLE SLAMMED THE BRAKES AND THEN ACCELERATED BACK UP TO 75MPH. NO VEHICLES IN FRONT, NOT DEBRIS, NO REASON WHY IT DID IT. VEHICLE HAS HAD CONSTANT ISSUES WITH THE FORWARD COLLISION SYSTEM ALERTING TO BRAKE WHEN NOTHING IS IN FRONT, TURNING ITSELF OFF AND ON BY ITSELF, AND THE CONSOLE GIVING THE MESSAGE THAT THE BACK SENSORS ARE BLOCKED WHEN NO DEBRIS IS PRESENT OR EVEN WHEN DRIVING. MULTIPLE OTHER "COMPUTER" ISSUES THAT THEY CAN'T FIGURE OUT, FROM LIGHTS TURNING ON/OFF, TO THE WIPERS NOT ACTIVATING WHEN THEY NEED TO AND THE OPPOSITE. DVD PLAYER ACTING FUNNY. IT HAS BEEN ENDLESS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648123October 27, 2014
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC
2012 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO BRAKE BOOSTER RECALL. * LD THE CONSUMER RECEIVED A RECALL LETTER IN THE MAIL. HOWEVER, HE WAS INFORMED THE PARTS WERE NOT AVAILABLE. RECALL # 14V154000. THE CONSUMER HAS STILL BEEN UNABLE TO GET THE RECALL RECTIFIED, DUE TO LACK OF PARTS. UPDATED 11/19/14. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649332October 22, 2014
ELECTRICAL SYSTEM
FAILURE OF TIPM (TOTALLY INTEGRATED POWER MODULE) ON 2012 DODGE DURANGO. STARTED WITH HARD STARTING (LONG TIME TO START ENGINE), THEN LED TO VEHICLE STARTING AND IMMEDIATELY SHUTTING OFF. FINALLY, WHILE DRIVING, VEHICLE STALLED ON MULTIPLE OCCASIONS. EXTREMELY DANGEROUS, VEHICLE STALLED ON ME WHILE I WAS PULLING ONTO A 6 LANE ROADWAY WITH OTHER VEHICLES APPROACHING. WHEN VEHICLE STALLS, YOU LOOSE CONTROL OF ALL POWER FUNCTIONS, INCLUDING (BUT NOT LIMITED TO) POWER STEERING, POWER BRAKES, LIGHTS, WINDSHIELD WIPERS, AND (FROM WHAT I'VE HEARD) AIRBAGS. CHRYSLER HAS DONE A RECALL ON THE 2011 MODEL YEAR VEHICLES, BUT NEEDS TO ADDRESS THE ISSUE WITH THE 2012 MODELS AS WELL. WHEN I TOOK THE VEHICLE TO THE DEALERSHIP, THEY WEREN'T SURPRISED WHEN THEY FOUND THAT IT WAS THE TIPM, EXPLAINING TO ME THAT THEY WERE GETTING A LOT OF COMPLAINTS FROM OTHER OWNERS OF THE SAME MAKE AND MODEL VEHICLE. OF COURSE, THIS ALL HAPPENED JUST AFTER THE WARRANTY EXPIRED, COSTING ME JUST OVER $1100.00 OUT OF POCKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648561October 18, 2014
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
ON OCT 3, 2014, THIS ISSUE FIRST OCCURRED WITH MY DODGE DURANGO. IT TOOK SEVERAL ATTEMPTS OF THE VEHICLE "TURNING OVER" FOR IT TO ACTUALLY START. THEN ON OCT 10, MY VEHICLE SPONTANEOUSLY STOPPED IN TRAFFIC. THEN IT TOOK SEVERAL ATTEMPTS TO GET IT RESTARTED. I HAD MY CODES AND BATTERY TESTED, NO ISSUES WERE DETECTED. THIS PROBLEM STARTING THE VEHICLE HAS BEEN GOING ON SEVERAL TIMES A DAY SINCE OCT 3. ATTEMPTS TO CONTACT CHRYSLER HAVE BEEN A DEAD END. I FEEL LIKE I'VE BEEN GETTING THE RUNAROUND. A RECALL SHOULD HAVE BEEN ISSUED LONG BEFORE NOW AS I HAVE SEEN SEVERAL OTHER DODGE DURANGO OWNERS WHO HAVE OR ARE CURRENTLY HAVING THESE ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648558October 18, 2014
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
RIGHT TURNING SIGNAL TURNS ON BY ITSELF AND IS HARD TO TURN OFF, COULD CAUSE AN ACCIDENT BY HAVING A CAR PULLING OUT IN FRONT OF US BELIEVING WE ARE TURNING. CRUISE CONTROL DOES NOT MAINTAIN SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648200October 16, 2014
ENGINE
I WENT OUTSIDE TO START MY CAR AND IT WOULD NOT START IT WOULD JUST KEEP TURNING OVER BUT NEVER CRANK EVENTUALLY STOPPING. I THEN WOULD ATTEMPT TO START IT AGAIN AND THE CAR WOULD TRY TO TURN OVER THEN CRANK SHAKE VERY BADLY THEN SHUT OFF. ON THE THIRD ATTEMPT IT WOULD FINALLY START AND STAY RUNNING. WHILE RUNNING OR IDLING ENGINE WOULD RUN ROUGH VIBRATING/SHAKING. THIS HAPPENED MULTIPLE TIMES THROUGHOUT 2' WEEKS. I COULD REMOTE START IT WITHOUT ANY PROBLEM BUT WHEN IT CAME TO PUSH TO START IT ALWAYS HAD A PROBLEM. I CALLED TO SET UP A SERVICE APPOINTMENT AND IT WAS TWO WEEKS LATER WHEN I FINALLY HAD AN APPOINTMENT. WHEN IT WAS FINALLY TIME FOR THE APPOINTMENT THE CAR HAD NOT DID THIS IN 3-4 DAYS. HASN'T DONE IT SINCE. SERVICE DEPARTMENT COULD NOT DETERMINE WHAT IT WAS. NOTHING WAS DONE. 4 DAYS AFTER THE APPOINTMENT AND HAVING 2 RECALLS FIXED ( ONE OF WHICH WAS BRAKE BOOSTER THAT THEY HAD ME HOLDING ON FOR 3 MONTHS ONLY DID THEY FIX IT WHEN I TOOK MY CAR IN FOR THE WATER PUMP,AND PULLEY. I WAS TOLD THE SAME ONLY 2-3 PARTS WERE COMING IN EACH MONTH. IF THERE IS A RECALL GET IT FIXED IN A TIMELY FASHION NOT ON YOUR OWN TIME SEE ARE PEOPLES LIVES!)AND SOME COMPUTER SYSTEMS REPROGRAMMED AND WATER PUMP AND IDLER PULLEY WERE REPLACED THE CEL CAME ON IT WAS THE WEEKEND AND SERVICE DEPARTMENT WAS CLOSED. WE TOOK IT TO THE LOCAL AUTO PARTS STORE TO HAVE IT DIAGNOSED THE CODE HAD SOMETHING TO DO WITH THE FUEL SYSTEM. A DAY LATER BEFORE THE SERVICE DEPARTMENT HAD REOPENED THE LIGHT WENT OFF AND HAS NOT CAME BACK ON SINCE. I SEE OTHERS WITH SIMILAR PROBLEMS AND SEE THAT THERE IS AN OPEN INVESTIGATION ON THIS. PLEASE ISSUE A RECALL SO THIS CAN BE FIXED ON ALL CARS AFFECTED BEFORE SOMEONE IS HURT. WE SPEND ALL THIS MONEY ON CARS THAT ARE SUPPOSED TO BE SAFE THEN PLEASE MAKE THEM SAFE OR FIX THE WRONGS SO NOTHING WILL HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648214October 16, 2014
ELECTRICAL SYSTEM, AIR BAGS
CAR BATTERY IS DEAD, BATTERY IS FINE, POSSIBLE FAULTY TIPM.L *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644682October 14, 2014
AIR BAGS
ON OCT 7, 2014, MY BROTHER WAS COMING HOME FROM WORK. IT WAS RAINING THAT EVENING AND A DEER JUMPED OUT INFRONT OF HIM. NATURAL REACTION, HE SWERVED TO MISS THE DEER. THE VEHICLE SLID ON THE WET ROADS WHEN HE SWERVED, CAUSING HIM TO GO HEAD ON INTO A STONE "MOUNTAINSIDE" WALL. HE WAS DOING APPROXIMATELY 60MPH UPON IMPACT. NOT ONE OF THE 9 AIRBAGS DEPLOYED. THE ACCIDENT WAS SO BAD, IT CAUSED THE FLOORBOARD WHERE THE GAS AND BRAKE ARE TO "BUCKLE", THE AXLE WAS COMPLETELY RIPPED OUT, AND THE DRIVERS WHEEL WAS COMPLETELY RIPPED OFF, YET NOT ONE OF THE 9 AIRBAGS DEPLOYED. MY BROTHER ENDED UP WITH CUTS ON HIS HEAD AND FACE, HE HAD A SEVERE CONCUSSION AND THERE IS A "LUMP" ON THE BACK OF HIS NECK THAT THE HOSPITAL ISN'T SURE IF IT IS A BONE THAT IS "OUT OF PLACE" OR JUST A LUMP THAT FORMED FROM BEING HIT. HE IS NOT PERMITTED TO WORK FOR A FEW WEEKS. HE WAS SLURRING WORDS AND NOT PROPERLY TALKING FOR 4 DAYS AFTER THE ACCIDENT. THE HOSPITAL SAID IT WAS FROM HOW HARD HE HIT HIS HEAD. EVERYONE WHO HAS SEEN THE VEHICLE, INCLUDING INSURANCE ADJUSTOR SAID IT IS A WONDER HE WASN'T KILLED, ESPECIALLY SINCE THE AIRBAGS NEVER DEPLOYED. YET, A FRIEND OF OURS ACCIDENTALLY "TAPPED" A GUARDPOST WHILE PARKING AND ALL HIS AIRBAGS IN HIS DURANGO DEPLOYED. I GUESS YOU HAVE TO BE GOING SLOW FOR DURANGO AIRBAGS TO DEPLOY?? HOW CAN THEY DEPLOY IN ONE THAT BARELY TAPS A PARKING POST, BUT A 60MPH CRASH, NOT ONE DEPLOYS? *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10644209October 13, 2014
ELECTRICAL SYSTEM
STARTER WON'T ENGAGE AFTER 4 OR 5 ATTEMPTS TO TURN THE KEY, ENGINE STARTED. TIPM HAD TO BE REPLACED. TOOK CAR TO BE SERVICED AT DODGE DEALER 2 TWO TIMES REPORTING THAT CAR WILL ONLY START AFTER 4 OR 5 ATTEMPTS. AFTER 36K MILES WARRANTY EXPIRED TOOK CAR TO MECHANIC AND HE REPLACED TIPM, CAR IS RUNNING FINE NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644349October 13, 2014
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
INITIALLY IN EARLY JULY, 2014 MY 2012 DODGE DURANGO DEVELOPED A COMPUTER FAILURE CAUSING THE BATTERY TO EVENTUALLY DRAIN, LOSS OF ENGINE POWER AND ABILITY TO MAINTAIN OR ACCELERATE. REPAIR WAS MADE AFTER THE VEHICLE WAS TOWED TO THE LOCAL DODGE DEALER, MANFREDI DODGE, STATEN ISLAND N.Y , AND SUBSEQUENTLY THE BATTERY REPAIRED AND THE COMPUTER REPLACED. SHORTLY AFTER THE REPAIR WAS COMPLETED THE PASSENGER AIRBAG FAILURE LIGHT WOULD INTERMITTENTLY ILLUMINATE AND THE VEHICLE OCCASIONALLY WOULD NOT START. ANOTHER TRIP TO THE DEALER AND THE PASSENGER SEAT AIRBAG SENSOR WAS REPORTED FAULTY AND THE VEHICLE TIPM SENSOR NEEDED REPLACEMENT OR REPAIR. CONFERRAL WITH THE DEALER SUGGESTED THAT THE TIPM SENSOR BE REPLACED RATHER THAN REPAIRED TO ASSURE LONGEVITY OF THE REPAIR AND OVERALL SATISFACTION. VEHICLE IS A LEMON! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641492October 5, 2014
ELECTRICAL SYSTEM
MY LETTER TO DARCAR REGARDING MY DODGE DURANGO:I MUST SAY EVEN WITH ALL THE ISSUES BEING REPORTED ,YOUR SHOP AND TECHNICIANS ARE COMPLETELY OBLIVIOUS TO CARS. I INFORMED THEM WHEN MY CAR WAS TOWED BECAUSE COMPLETE ELECTRICAL POWER WAS GONE THAT IT WAS DUE TO THE TIPM ISSUE. I KEEP BEING FORCE FED THAT IT'S JUST THE BATTERY NO CRANK NO START. EVEN WHEN RECOMMENDATION PRESENT IT'S A POSSIBLE TIPM ISSUE AND I HAVE A DIAGNOSTIC RAN I GET SOME BS ABOUT ANOTHER DIAGNOSTIC CHARGE BECAUSE TIPM IS SEPARATE. SO I TOLD THEM TO FIX THE BATTERY ISSUE JUST TO TRY AND PROVE A POINT A $600 POINT THAT IS. NOT ONLY WHEN I GET THE CAR DOES IT TAKE [XXX] NEAR 30 MINUTE TO TRY AND GET IT TO THE FRONT I SEE YOUR TECHNICIANS JUMPING MY CAR. I THOUGH IT WAS FIXED? I PAID FOR IT TO BE FIXED. SO I TRY AND PUT IT IN DRIVE IT SHUTS DOWN. OH WELL WE GOING TO PUT ANOTHER BATTERY IN. COME GET THE CAR GET IT HOME TO FIND OUT THIS MORNING SAME [XXX] PROBLEM. YOUR SERVICE IS TERRIBLE AND IF ANY VEHICLE HAS A DARCAR CHRYSLER DODGE AFFILIATED WITH IT I WON'T BUY AND RECOMMEND THAT NO ONE ELSE DOES. BY THE WAY I ASKED IF IT COULD MAKE IT TO NC FOR MY AUNTS FUNERAL WITH MY 5 CHILDREN AND WIFE. SURE IT SHOULD BE FINE AS LONG AS IT DOESN'T SIT FOR LONG PERIODS OF TIME. OVERNIGHT MUST BE A LONG ASS PERIOD OF TIME FOR YOUR SERVICE THANK YOU I WILL MISS MY AUNTS FUNERAL. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641294October 3, 2014
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
MY 2012 DODGE DURANGO WOULD NOT START, THE ENGINE WOULD TURN OVER BUT NOT START. AFTER 5 ATTEMPTS IT STARTED AND I DROVE IT TO THE DEALERSHIP AND AFTER TEST I WAS TOLD THAT THE TIPM HAD AN OPEN CIRCUIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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