Dodge Durango Complaints (2004)

1,115 consumer complaints on file.

#10483973November 11, 2012
ENGINE
MAIN BEARING SPUN AND LIFTER STUCK ON ENGINE. NO WARNING SIGN WITH LOW OIL LIGHT, NO FUNNY NOISES, THE CAR JUST DIED ON ME AFTER STOPPING AT THE BANK AND STARTING TO PULL AWAY. WITH SUCH A COMMON PROBLEM WHY ISN'T DODGE STEPPING UP TO HELP WITH THESE BAD ENGINES? IT'S A SHAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483525November 6, 2012
ENGINE
WHILE DRIVING THE VEHICLE, IT MADE A LOUD NOISE FROM THE ENGINE COMPARTMENT, A LOUD BANGING NOISE WAS HEARD AND THE ENGINE BEGAN TO EMIT SMOKE FILLING UP THE TRUCK CABIN. THERE WAS VERY LITTLE VISIBILITY OUT THE FRONT WINDOW, AT WHICH TIME THE TRUCK WAS PULLED TO THE SIDE OF THE ROAD, AVOIDING ONCOMING TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483192November 2, 2012
FUEL/PROPULSION SYSTEM
FUEL TANK HAS A PROBLEM ON TOP IT RUST OUT & THE VEHICLE WILL NOT PASS A EMISSION TEST. TO PASS YOU HAVE REPLACE THE TANK &THE FUEL PUMP.A COST OF $2200 . I CALLED CHRYSLER THEY SAID TO BAD. THEY SAID THERE ARE NO PROBLEMS. I SAW (4 DURANGOS) THAT HAVE THIS PROBLEM. MY WHOLE THING IS THEY WILL REPLACE A ENGINE ON A POLICE VEHICLE WITH 150000 MI ON THEM BUT FORGET THE GAS TANK. THAT IS A REAL PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482498October 28, 2012
ENGINE
COMPLETE ENGINE FAILURE. FROM WHAT I AM READING AND WHAT MY MECHANIC HAS TOLD ME, THIS IS A COMMON FAILURE. BESIDES THE FINANCIAL IMPACT OF THIS DEFECTIVE, FAULTY ENGINE, IT POSES A SAFETY HAZARD TO THE MOTORING PUBLIC WHEN THE ENGINE HAS A TOTAL AND MASSIVE FAILURE, ESPECIALLY IF IT HAPPENS AT HIGHWAY SPEEDS. THIS VEHICLE SHOULD HAVE A MANDATORY RECALL AND DODGE HELD RESPONSIBLE FOR THE NECESSARY REPAIRS / REPLACEMENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482179October 25, 2012
ELECTRICAL SYSTEM, ENGINE, SERVICE BRAKES
WIFE WAS DRIVING ON HIGHWAY AND CAR COMPLETELY SHUT DOWN, ENGINE, ALL POWER. NO POWER STEERING, NO POWER BRAKES, NOTHING. HAPPENED MULTIPLE TIMES. LAST TIME, SHUT DOWN ON HIGHWAY DOING 60MPH WITH MULTIPLE CHILDREN IN CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479605October 10, 2012
ENGINE
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHEN HE STARTED THE VEHICLE, THE VEHICLE EXHIBITED AN ABNORMAL TICKING NOISE. THE VEHICLE WAS TOWED TO A MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE LIFTERS WOULD NEED TO BE REPLACED. ALL SIXTEEN LIFTERS WERE REPLACED. AFTER THE REPAIR WAS COMPLETE, THE TICKING NOISE COULD STILL BE HEARD AND THE CONTACT WAS ADVISED BY THE MECHANIC THAT THERE WAS NOTHING THAT COULD BE DONE ABOUT THE NOISE. AS THE CONTACT DROVE THE VEHICLE, THE OIL WARNING LIGHT WOULD ILLUMINATE WHENEVER THE CONTACT WOULD BRAKE TO A STOP. THE VEHICLE WAS TAKEN TO A MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE ENGINE WOULD NEED REPLACING. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 172,000 AND THE CURRENT MILEAGE WAS 179,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479473October 9, 2012
ELECTRICAL SYSTEM, VISIBILITY/WIPER
THE BLEND DOOR WHICH CONTROLS WHERE HEAT AND AC ARE DIRECTED BREAKS ON THIS VEHICLE. IM UNABLE TO DEFROST THE WINDOWS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478280October 2, 2012
ENGINE
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED WHEN HE STARTED THE VEHICLE HE HEARD A LOUD NOISE IN THE ENGINE. A MECHANIC STATED THAT A ROD IN THE ENGINE WAS BROKEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 100,000. UPDATED 11/27/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477330September 27, 2012
ENGINE
I WAS DRIVING IN THE POURING RAIN AND ALL OF A SUDDEN MY DURANGO STARTED SKIPPING AND HAD A HESITATION WHEN GIVING THE GAS THEN STALLED SUDDENLY. HAD TO PUMP GAS TO RESTART AND CONTINUED STALLING AS SOON AS IT RESTARTED. PER SHOP, 2004-2005 HAVE DEFECTIVE COWL ON WINDSHIELD WITH HUGE GAP. WATER IS JUST POURING ONTO MOTOR CAUSING MISFIRE. THIS IS A KNOWN ISSUE AND DODGE REFUSES TO RECALL. I HAVE CONTACTED MY LOCAL DODGE DEALER WHO HAS ORDERED THE PART HOWEVER PART HAS BEEN BACK ORDERED FOR OVER A MONTH. THIS IS A VERY DANGEROUS SITUATION. NOT ONLY IS THE VEHICLE STALLING SUDDENLY BUT ONCE IT STALLS I LOSE MY POWER STEERING AND BARELY MAKE IT TO THE SIDE OF THE ROAD. SINCE THIS STARTED, I STILL FEEL A HESITATION/SKIP IN THE MOTOR WHEN DRIVING IN DRY CONDITION. SOMETHING NEEDS TO BE DONE HERE. WHY ISN'T DODGE BEING HELD RESPONSIBLE FOR THESE DANGEROUS ISSUES? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477190September 26, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR AN EMISSIONS TEST BUT DID NOT PASS. THE VEHICLE WAS THEN TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THE CONTACT THAT THE PCM WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED AND WAS TAKEN BACK FOR EMISSION TESTING TWICE BUT DID NOT PASS EITHER TIME. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE PCM WAS REPLACED TWO ADDITIONAL TIMES. THE VEHICLE WAS NOT FURTHER REPAIRED AND THE FAILURE PERSISTED. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476956September 25, 2012
ENGINE
ONE DAY IT RAN FINE THEN ONE MORNING WENT OUT TO START AND IT SOUNDED LIKE RATTLING CHAINS UNDER HOOD. CHANGED STARTER...DIDN'T WORK. MECHANIC FOUND METAL IN OIL PAN. SO NOW WE NEED TO REPLACE WHOLE MOTOR. IN DOING RESEARCH ON IT, THIS IS AN EXTREMELY COMMON PROBLEM THAT DODGE REFUSES TO FIX. SO NOW I HAVE NO WAY OF GETTING MY 4 CHILDREN AROUND TO THEIR SPORTS AND I HAVE A 5TH CHILD DUE IN 7 WEEKS. WITH NO VEHICLE. THANKS DODGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476750September 22, 2012
ENGINE
THIS CAR RAN PERFECT UP UNTIL THIS HAPPENED. I WENT OUT TO START IT UP ONE MORNING AND ON STARTING THE ENGINE BROKE A CONNECTING ROD ON NUMBER 7 CYLINDER,RUINING THE ENGINE .THIS IS A COMMON COMPLAINT WITH THESE 2004 DURANGOS WITH THE 5.7 HEMI ENGINE. IM A RETIRED MECHANIC WITH 31 YEARS EXPERIENCE WITH THE TRANSIT SYSTEM IN CINCINNATI,OHIO. AND I'VE NEVER SEEN ANY ENGINE DO THIS KIND OF DAMAGE FOR LACK OF MAINTENANCE. THIS IS NOTHING BUT POOR QUALITY CONTROL AND CHEAP OVER SEAS PARTS IN THESE EARLY HEMI ENGINES .DOES SOMEONE HAVE TO GET KILLED IN ORDER TO FORCE A RECALL ON THESE ENGINES???? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476619September 21, 2012
ENGINE
PAID EXTRA TO GET THE 5.7 HEMI THAT IS SUPPOSED TO LAST FOREVER RIGHT, WELL NOW 3500 LATER WE ARE FINALLY GETTING A NEW MOTOR PUT IN IT, I BELIEVE THAT DODGE SHOULD BE HELD RESPONSIBLE FOR THIS ISSUE. WENT OUT TO START IT ONE MORNING AND SOUNDED LIKE A GUN SHOT, SHOT A ROD CLEAN THROUGH THE OIL PAN, BUT WORST PART IS IT WAS STILL RUNNING, STILL WILL RUN, JUST SOUNDS HORRIBLE. REALLY THINK WE SHOULD BE REIMBURSED FOR THE NEW ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476611September 20, 2012
ENGINE
WE WERE DRIVING THE CAR AND SUDDENLY IT STARTED MAKING THIS LOUD NOISE UNDER THE HOOD AND SHOOK. I PULLED OVER AND TURNED OFF THE CAR. I CHECKED TO SEE IF THE OIL WAS OK AND IT WAS. THERE WASN'T ANY LEAKING FLUIDS. THE VEHICLE WAS TOWED TO OUR HOME AND SITS IN THE DRIVE. ANY ATTEMPT TO START IT CAUSES VIOLENT SHAKING LOUD NOISE. IT STRUGGLES TO IDLE AND DIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474822September 10, 2012
VISIBILITY:SUN/MOON ROOF ASSEMBLY
2004 DODGE DURANGO. CONSUMER STATES VEHICLE LEAKS WATER FROM THE SUNROOF INTO THE ELECTRICAL SYSTEM *TGW THE CONSUMER STATED THE VEHICLE HAS BEEN TO THE DEALER FIVE TIMES FOR THE SUNROOF LEAK, WHICH CAUSED OTHER COMPONENTS TO STOP WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474414September 9, 2012
ENGINE, POWER TRAIN
AUTO DROVE PROPERLY PREVIOUS DAY, STARTED THE ENGINE AT 6PM AND IT SOUNDED LIKE ROCKS IN THE ENGINE. A PUDDLE OF OIL WAS VISIBLE UNDERNEATH THE PARKED SUV. CAR HAS BEEN PROPERLY CARED FOR, NO WARNING LIGHTS ON THE DASHBOARD IE: OIL, ENGINE LIGHT - JUST LOUD CLANKING AND NOT DRIVABLE. EDMUNDS AND OTHER AUTO INFORMATION COMPLAINTS ARE EXACTLY LIKE OURS. THIS ISSUE HAS BEEN FIXED IN THE 05 MODELS BUT NOT IN THE 04. IT RAINED A LITTLE EARLIER IN THE DAY AND THIS VIDEO SHOWS WHAT IS TRANSPIRING IN THE 04 MODELS: HYDROLOCK= BROKEN RODS HTTP://WWW.YOUTUBE.COM/WATCH?V=I_THRVTMLX4 CHRYSLER NEEDS TO ANSWER THE HUNDREDS OF COMPLAINTS THAT ARE DOCUMENTED. WE CANNOT AFFORD A NEW FAMILY CAR. THANK YOU FOR YOUR TIME AND I HOPE THAT YOU HELP US FIND A SOLUTION AND HOLD THEM ACCOUNTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472666August 27, 2012
ENGINE
I PULLED INTO THE MIDDLE OF AN INTERSECTION AT TAYLOR ROAD AND SR 256 IN REYNOLDSBURG, OH AND WHAT SOUNDED LIKE AN EXPLOSION WAS A ROD THAT SHOT THROUGH THE OIL PAN INTO THE SIDE OF THE ENGINE BLOCK CAUSING THE CAR TO STOP MOVING WHILE IN TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470557August 14, 2012
AIR BAGS
I HAVE OWNED MY 2004 DURANGO FOR THREE YEARS AND LOVE THIS TRUCK. UNFORTUNATELY, THE PASSENGER AIRBAG LIGHT AND INSTRUMENT PANEL LIGHT KEEP COMING ON AND OFF AT WILL. THE CLOCKSPRING IS NOT BROKEN BECAUSE THE RADIO AND CRUISE CONTROL STILL WORK WHILE THE LIGHT IS ILLUMINATED. AS SOMEONE ELSE MENTIONED, THE LIGHT WILL GO OFF IF YOU MOVE THE WIRES UNDER THE PASSENGER SEAT. I HAVE READ SEVERAL POSTS ABOUT THE SEAT WEIGHTS, CONTROL MODULE, LOW BATTERY VOLTAGE, CLOCKSPRING AND ECU AS POSSIBLE CULPRITS. THE CAR HAS ALSO HAD TWO RECENT ACCIDENTS PRIOR TO THE LIGHTS APPEARANCE AND THE AIRBAGS DID NOT DEPLOY EITHER TIME? MY AUTO BODY SHOP AND INSURANCE COMPANY FOUND THIS VERY STRANGE. THIS MANUFACTURING DEFECT IS VERY DANGEROUS AND DODGE HAS HAD THIS PROBLEM WITH SEVERAL EARLIER MODEL DURANGO AND RECALLED THEM FOR DEFECTIVE AIRBAG REPAIR. DURANGO OWNERS NEED TO KEEP POSTING COMPLAINTS TO DEMAND ACTION BE TAKEN IMMEDIATELY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466678July 19, 2012
INTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE INTERIOR LIGHTS WOULD NOT SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THAT THE CLUSTER CIRCUIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE INTERIOR LIGHTS CONTINUED TO ILLUMINATE IN THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND THEY STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 03V528000 (ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH) PREVIOUSLY AND THEY WOULD PROVIDE NO ADDITIONAL ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGE WAS 74,000. UPDATED 8/31/12 UPDATED 09/11/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462993June 25, 2012
TIRES
TL* THE CONTACT OWNS A 2004 DODGE DURANGO EQUIPPED WITH GOODYEAR WRANGLER TIRES, SIZE 245/70/R17. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE TIRES VIBRATED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP, WHERE THE TIRES WERE BALANCED, AN ALIGNMENT WAS PERFORMED, AND THE TIE RODS WERE INSPECTED. THE REPAIR SHOP FOUND NO FAILURE THAT WOULD CAUSE VIBRATION OF THE VEHICLE. THE FAILURE MILEAGE OF TIRES WAS 1,000 AND THE CURRENT MILEAGE OF TIRES WAS 8,000. THE CURRENT MILEAGE OF THE VEHICLE WAS 125,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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