Dodge Durango Complaints (2000)

1,075 consumer complaints on file.

#10062831March 10, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DRIVER HEARD NOISE COMING FROM THE FRONT PASSENGER SIDE. DEALER SUGGESTED THAT BALL JOINTS NEED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062839March 10, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHEN DRIVING AT AN UNETERMINED SPEED CONSUMER HEARD A KNOCKING NOISE COMING FROM THE FRONT OF THE VEHICLE. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION, AND MECHANIC DETERMINED THAT RIGHT UPPER BALL JOINTS FAILED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062842March 10, 2004
SUSPENSION:FRONT
WHILE DRIVING 50 MPH VEHICLE VIBRATED IN THE FRONT. CONSUMER TOOK VEHICLE TO THE DEALERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062859March 10, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DRIVER HEARD A SQUEAKING NOISE COMING FROM THE FRONT END OF THE VEHICLE. UPON INSPECTION OF VEHICLE MECHANIC DETERMINED THAT FRONT UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062873March 10, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DEALERSHIP REFUSED TO PERFORM A FRONT END ALIGNMENT BECAUSE THE UPPER AND LOWER BALL JOINTS WERE BAD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061884March 10, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I PURCHASED A USED 2000 DODGE DURANGO IN MAY OF 2003. I NOTICED THAT THE FRONT OF MY CAR FELT FUNNY. WE TOOK MY CAR TO THE DEALER WHERE WE HAD PURCHASED THE VEHICLE, KERRY CHRYSLER/JEEP, THEY HAD TO REPLACE THE UPPER BALL JOINT ON THE FRONT SUSPENSION. THIS COST AROUND $1,500 +/-. I HAVE CALLED DODGE TWO TIMES TO CHECK ON THE INVESTIGATION AND THE ONLY ANSWER THAT I RECEIVE IS THAT THE INVESTIGATION IS ONGOING AND THEY ARE NOT SURE WHEN IT WILL BE COMPLETE. THIS IS VERY DISAPPOINTING TO ME, BECAUSE I HAVE 4 CHILDREN THAT I DRIVE IN THIS CAR, AND WHAT WOULD HAVE HAPPENED IF I HAD BEEN DRIVING ALONG AND THE TIRES CAME OFF? WE REALLY DID NOT HAVE THE MONEY LAYING AROUND TO USE FOR THIS BUT WE FOUND IT BECAUSE WE WANTED TO MAKE SURE THAT OUR CHILDREN WERE SAFE. I AM VERY FRUSTRATED WITH THIS BECAUSE DODGE HAS KNOWN ABOUT THIS, AND SO FAR HAS DONE NOTHING TO CORRECT IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061642March 9, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SERVICE BRAKES, HYDRAULIC
THERE WAS EXCESSIVE SHAKING IN THE STEERING COLUMN. VEHICLE WAS PULLING TO THE RIGHT, CONSUMER THOUGHT IT WAS THE BRAKES. TOOK VEHICLE TO MECHANIC, AND THEY REPLACED THE BRAKES, BUT THE PROBLEM STILL EXISTED. ANOTHER MECHANIC DETERMINED THAT BALL JOINTS WERE PREMATURELY FAILING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061687March 9, 2004
ENGINE AND ENGINE COOLING:ENGINE, SUSPENSION:FRONT:CONTROL ARM, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
SINCE OWNERSHIP OF THE VEHICLE TWO ENGINES WERE REPLACED. FRONT END HAD BEEN REALIGNED ON AT LEAST TWO OCCASIONS DUE TO EXCESSIVE WEAR ON THE TIRES. ALSO, FUEL PUMP HAD BEEN REPLACED TWICE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060811March 9, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I HAVE A 2000 DODGE DURANGO THAT WE PURCHASED FROM A CERTIFIED DODGE DEALER IN NOVEMBER 2003. RIGHT AFTER WE BOUGHT IT WE NOTICED A POPPING SOUND IN THE FRONT END AND HAD THEM CHECK IT OUT ON AT LEAST TWO OCCASIONS. I JUST TOOK MY VEHICLE IN FOR SERVICE FOR A FRONT-END ALIGNMENT AND THEY TELL ME THAT BOTH FRONT BALL JOINTS ARE BAD AND MUST BE REPLACED, AND THE JOB WILL COST $500. THERE IS NO WAY BALL JOINTS SHOULD GO BAD SO QUICKLY AND THE DEALER SHOULD HAVE RECOGNIZED THE PROBLEM WHEN THEY SOLD IT. WE'VE ONLY HAD THE VEHICLE 15 MONTHS. THERE IS AN INVESTIAGATION ON THIS BY DODGE AND OTHER AGENCIES BUT THERE HAS YET TO BE A RECALL AND THIS IS A SERIOUS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060828March 9, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER BALLJOINTS ARE BAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061733March 9, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:WHEEL BEARING, STEERING:LINKAGES:TIE ROD ASSEMBLY, STEERING:COLUMN, STEERING:RACK AND PINION:RACK
WHILE CONSUMER WAS TRAVELING 60-65 MPH WHEEL SHOOK VIOLENTLY. CONSUMER WAS CLOSE TO THE RIGHT SIDE OF THE ROAD, AND WHEN HE CAME UPON AN EXIT HE TOOK IT AND PULLED TO THE SIDE. WHEN HE GOT OUT AND LOOKED AT WHEEL IT HAD TURNED TOE-IN. CONSUMER IMMEDIATELY CALLED DEALER, AND HAD THE VEHICLE TOWED. VEHICLE WAS REPAIRED AT COST OF $2100.00. THERE WAS NO MENTION OF A RECALL OR INVESTIGATION. DEALER REPLACED THE WHEEL BEARINGS, TIE RODS, STEERING COLUMN, AND THE STEERING RACK. ALL THOSE PARTS HAD TO BE REPLACED BECAUSE OF BALL JOINT FAILURE, AND THE WHEEL COMING ALMOST OFF VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061556March 8, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING CONSUMER HEARD A KNOCKING NOISE ON THE DRIVER'S SIDE FRONT END OF THE VEHICLE. DEALERSHIP REPLACED THE UPPER AND LOWER BALL JOINTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060687March 8, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
ORIGINAL OWNER OF 2000 DURANGO, HAVE HAD THE VEHICLE IN FOR SERVICING ON TWO SEPARATE OCCASIONS COMPLAINING OF SQUEAKING NOISE, NEITHER TIME WAS THE PROBLEM FOUND OR FIXED, I HAVE NOW LEARNED TO LIVE WITH THE NOISE AS I GO ABOUT MY DAILY ROUTINE. SQUEAK NOT HEARD CONSTANTLY BUT IS HEARD MORE THAN PERIODICALLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060698March 8, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
EXCESSIVE INSIDE FRONT TIRE WEAR, AND BALL JOINT SEPERATION. BALL JOINT SEPERATED WHILE DRIVING. NEARLY CAUSED ACCIDENT. NO INDICATION OF PENDING FAILURE. EA03-023
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10061595March 8, 2004
SUSPENSION:FRONT
FRONT END PRODUCES A LOUD POPPING NOISE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060760March 8, 2004
SUSPENSION:FRONT:WHEEL BEARING
MY 2000 DODGE DURANGO HAS HAD PROBLEMS WITH THE BALL JOINTS AND HAD TO BE REPLACED. THIS WAS AT A LOW MILAGE...NOW IT SEEMS TO BE HAVING THE SAME PROBLEM AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060642March 7, 2004
AIR BAGS, EQUIPMENT:MECHANICAL, STEERING:RACK AND PINION, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
1) REPLACED RACK & PINION @ 41K MILES 2) PASSENGER WINDOW HAS BEEN REPAIRED 4 TIMES AT DEALER AND IS WORKING MORE POORLY THAN EVER BEFORE 3) TWO BATTERIES REPLACED IN FIRST 2 YEARS-I'M ON MY THIRD NOW 4) SUV TOWED DUE TO AIR BAG LIGHT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060595March 6, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I OWN A 2000 DODGE DURANGO 4 X 4 WITH APPROXIMATELY 52,000 MILES. ON NOVEMBER 20, 2003 I PURCHACED NEW TIRES. ON NOVEMBER 21, 2003 I HAD AN APPOINTMENT TO HAVE THE TIRES BALANCED AND ALIGNED, HOWEVER THIS COULD NOT BE DONE BECAUSE OF A FAULTY BALL-JOINT ON THE LEFT FRONT SIDE OF THE VEHICLE. THIS WAS QUITE ALARMING TO MYSELF AS WELL AS THE TIRE DEALERSHIP SERVICE MANAGER, BECAUSE MY VEHICLE HAD ONLY APPROXIMATELY 48,000 MILES. A NEW BALL JOINT WAS ORDERED AND REPLACED SEVERAL DAYS LATER. NOW THAT I HAVE BEEN HEARING NEWS REPORTS RELATED TO THIS ISSUE, I FEEL IT NECESSARY TO BRING MY EXPERIENCE TO YOUR ATTENTION. MY CONCERN AT THIS POINT IS...WHAT MUST I DO TO PREVENT A SIMILAR CATASTROPHIC FAILURE FROM OCCURING TO MY VEHICLE? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061411March 5, 2004
SUSPENSION:FRONT
WHILE DRIVING CONSUMER HEARD A LOUD CLUNKING NOISE COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. ALS, STEERING WHEEL WOULD INTERMITTENTLY JERK AWAY FROM THE CONSUMER WITHOUT WARNING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060485March 5, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I HAVE A 2000 DODGE DURANGO WITH THE UPPER BALL JOINT PROBLEM IN THE SUSPENSION. IT HAS BEEN AN ACTIVE PROBLEM FOR ABOUT THE LAST 40,000 MILES. I DO NOT HAVE THE MONEY TO FIX IT, NOR DO I BELIEVE IT'S MY OBLIGATION TO FIX IT. THERE SHOULD BE A RECALL, SINCE THIS IS A DESIGN ISSUE, AND DODGE SHOULD BE RESPONSIBLE FOR FIXING THIS SAFETY HAZARD. IT IS ALSO A NUISANCE SINCE IT CREATES A VERY LOUD SOUND ON TURNS AND BUMPS. MANY PEOPLE STARE AT MY DURANGO WHEN THEY HEAR THIS NOISE. IT DOESN'T HELP THEM SELL CARS! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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