Dodge Durango Complaints (2012)

640 consumer complaints on file.

#10681370February 4, 2015
ELECTRICAL SYSTEM
SINCE THE VEHICLE WAS PURCHASED IN 2012 THE AIR CONDITIONING DOES NOT ACTUALLY COOL WHEN THE REMOTE START IS USED. WE LIVE IN ARIZONA WHERE AMBIENT AIR TEMPERATURE IS OVER 110 DEGREES FAHRENHEIT, AND HAS BEEN SEEN IN THE 130S, 4 MONTHS A YEAR. I HAVE USED A THERMOCOUPLE TO MEASURE INTERIOR TEMPERATURE OF THE DURANGO AND I HAVE SEEN IT UP TO 160 DEGREES FAHRENHEIT. HAVING 2 YOUNG CHILDREN THE AIR CONDITIONING NOT OPERATING WHEN THE REMOTE START IS UTILIZED IS NOT ACCEPTABLE, WHETHER IT IS LEAVING A STORE OR AT THE HOUSE. CHILDREN ARE SUSCEPTIBLE TO DEHYDRATION AND HEAT STROKE MORE EASILY THAN ADULTS, THEREFORE EXPOSING YOUR CHILD FOR JUST A FEW MINUTES IS DANGEROUS. WE HAVE NOTIFIED THE DEALERSHIP ON MULTIPLE OCCASIONS WHEN IT IS IN FOR SERVICING. THEY HAVE YET TO PROVIDE A SOLUTION AND THEY STATED THERE WOULD BE A COMPUTER UPDATE TO REPAIR THIS. IF THERE IS NOT A REPAIR PRIOR TO THIS SUMMER WE WILL BE TAKING LEGAL ACTION AGAINST THE DEALERSHIP OR DODGE MOTOR COMPANY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679382January 28, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER SEVERAL ATTEMPTS WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TIM HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679396January 28, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT MENTIONED THAT THE VEHICLE WAS EXHIBITING THE SAME FAILURES LISTED IN RECALL NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679350January 27, 2015
SERVICE BRAKES
I TOOK MY VEHICLE TO DON DAVIS AUTO GROUP IN ARLINGTON, TX ON SEPT 11, 2014 TO HAVE MY OIL CHANGE AND HAVE THE PART REPLACED FOR THE BRAKE BOOSTER RECALL AND WAS TOLD THAT THE BRAKE BOOSTER PART WASN'T IN. IT MENTIONED THAT I WOULD RECEIVE A CALL IN A COUPLE WEEKS ONCE THE PART COMES IN BUT NEVER GOT A CALL AND WAS TOLD THAT THEY HAVEN;T RECEIVED THE PART YET WHEN I CALLED BACK. I ALSO HAD ANOTHER RECALL BUT AND IT WAS NEVER LOOKED AT BY THE DEALER AFTER TAKING MY CAR THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676883January 21, 2015
FUEL/PROPULSION SYSTEM
I INITIALLY BROUGHT MY VEHICLE TO BE SERVICED ON 11/4/14 FOR FAILURE TO START & STALLING WHILE IN PARK OR REVERSE. I TALKED WITH AN ATTENDANT WHO SAID THEY HAD NO IDEA WHAT THE PROBLEM WAS & IT WOULD BE $300+ TO INVESTIGATE, I OPTED FOR A LOWER COST OPTION, A REPLACEMENT START BUTTON ($20). I SUSPECT NOW, SINCE THEY WERE BUSY & I WAS INQUIRING ABOUT OTHER RECALL FIXES (COST TO THEM) THIS WAS A WAY TO GET ME OUT OF THE SHOP QUICKLY. SKIP FORWARD A FEW WEEKS, THE PROBLEM PERSISTED. FROM 12/2/14-1/9/14, I LEFT MULTIPLE MESSAGES FOR SERVICE TO SCHEDULE AN APPT. MY MESSAGES WERE NEVER RETURNED. THE PROBLEM GOT PROGRESSIVELY WORSE, & BY CHRISTMAS THE CAR FAILED TO START ALL TOGETHER. TO CONTINUE WITH OUR FAMILY PLANS FOR VACATION, WE HAD TO RENT A CAR ($480); THERE WERE ALSO A FEW DAYS JUST AFTER THE NEW YEAR WHERE A RENTAL WAS REQUIRED SO WE COULD FUNCTION ($280). I FINALLY RESORTED TO SIMPLY HAVING THE CAR TOWED ($100) TO THE DEALERSHIP FOR REPAIRS ON 1/10/14 IN HOPES I COULD FINALLY GET A RETURN CALL. IT STILL TOOK 2 MORE DAYS (1/12/15) BEFORE SOMEONE RESPONDED. THIS TIME, I WAS QUOTED A PRICE OF ONLY $114 TO DETERMINE THE PROBLEM. I SPOKE TO THE SERVICE LEAD ON 1/14/15 WHO GAVE A DIAGNOSIS OF TIPM AND STARTER REPLACEMENT, PLUS 3 HRS LABOR COST (APPROX $1550). I MENTIONED THE RECALL ON THE TIPM, BUT WAS INFORMED THAT MY VEHICLE PRODUCED IN NOV 2011 FELL JUST OUTSIDE THE JUL 2011 WINDOW. I POINTED OUT IT WAS CLEARLY THE SAME ISSUE, BUT WAS ADVISED MY BEST ROUTE WAS TO DEAL WITH CORPORATE. I CONTACTED THE CORPORATE OFFICE ON 1/15/15 WITH NO SUCCESS AT GETTING CHRYSLER TO DO THE RIGHT THING FOR THEIR LONGTIME, REPEAT CUSTOMER (THIS IS MY 5TH AND LAST CHRYSLER). AFTER 2+ GRUELING MTHS & NEARLY $2500 LATER, I FINALLY HAVE A CAR THAT STARTS ON THE FIRST ATTEMPT...HOPEFULLY (NO GUARANTEES, RIGHT). I HAVE YET TO HEAR BACK FROM A SUPERVISOR AT CORPORATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676930January 21, 2015
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE ATTEMPTING TO START THE VEHICLE, THE BATTERY WAS DRAINED AND THE ENGINE FAILED TO START DUE TO A FAULTY ALTERNATOR. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INDICATED THAT THE BATTERY WAS FAULTY. THE BATTERY WAS REPLACED BUT THE FAILURE PERSISTED. THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V63400 (ELECTRICAL SYSTEM) WAS RECEIVED IN NOVEMBER OF 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676405January 19, 2015
ENGINE, ELECTRICAL SYSTEM
MY 2012 DODGE DURANGO AT APPROXIMATE 45000 MILES BEGAN TO HAVE PROBLEMS STARTING. IT WILL TURN OVER AND STALL MULTIPLE TIMES BEFORE STARTING. IT WILL ALSO TURN THE STARTER CONTINUALLY WITH OUT STARTING AT ALL. ALSO IT HAS HAD ONE INCIDENT TO DATE OF STALLING WHILE DRIVING ON HIGHWAY. I WAS TRAVELING AT 65 MILES PER HOUR ON TURNPIKE WHEN THE CAR STALLED FOR NO KNOWN REASON AND I LOST USE OF THE GAS PEDAL. AFTER PULLING TO THE SIDE OF HIGHWAY I HAD TO TURN KEY OFF AND RESTART TO CONTINUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672942January 16, 2015
ELECTRICAL SYSTEM
ENGINE WOULD NOT CUT OFF AFTER PUSHING CUT OFF AND START BUTTON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672300January 13, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I WAS DRIVING ALONG THE HIGHWAY AT THE POSTED SPEED LIMIT. THERE WAS NOT ANOTHER VEHICLE WITHIN A MILE OF ME IN ANY DIRECTION. THERE WAS THIS LOUD BANG AND THEN THE SUNROOF SLIDER STARTED VIBRATING SOMETHING AWFUL. I HAD TO SLOW MY SPEED DRASTICALLY IN ORDER TO KEEP CONTROL OF THE VEHICLE AND HOLD THE SLIDER SHUT UNTIL I GOT HOME. THE SUNROOF HAD LITERALLY EXPLODED AND THERE WERE SHARDS OF BROKEN GLASS SITTING ON TOP OF THE SLIDER. THE SOUND ALONE WAS SCARY, BUT THANK GOODNESS I DIDN'T HAVE THE SLIDER OPEN SINCE IT WAS COLD AND CLOUDY, OR I COULD HAVE GOTTEN INJURED BY THE EXPLOSION AND THE SHATTERED GLASS FLYING INTO THE INTERIOR OF MY VEHICLE. SOMETHING NEEDS TO BE DONE SO THAT THIS DOESN'T HAPPEN TO ANYONE ELSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672088January 13, 2015
POWER TRAIN
I BROUGHT MY VEHICLE IN FOR A PROBLEM WITH THE TIRES OR BRAKES AND THEY FOUND A LEAK. AT FIRST THEY QUOTED ME ON THE TRANSMISSION COOLER AND ALL OF THE HOSES. IT WAS AROUND $1,100. MY HUSBAND BROUGHT IT BACK AND COME TO FIND OUT IT WAS ONLY LEAKING FROM THE ACTUAL COOLER AND THE HOSES DID NOT NEED TO BE CHANGED. IT IS LEAKING WHERE THE TUBE IS SAUDERED TO THE END CAP ON THE TRANSMISSION COOLER. SHOULDN'T THIS BE A MANUFACTURE DEFECT AND NOT COST ME OVER $900? THE CAR IS ONLY 2 YEARS OLD. I AM OVER THE 36,000 MILE MARK BUT THE CAR IS ONLY 2 YEARS OLD AND THAT SHOULD NOT HAVE HAPPENED. SHOULDN'T DODGE COVER FOR THIS REPAIR OR IT EVEN BE A RECALL SINCE IT'S FROM A DEFECT AND NOT ANY THING THAT HAS HAPPENED WHILE I WAS DRIVING? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671125January 8, 2015
VEHICLE SPEED CONTROL, AIR BAGS
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE VEHICLE CRASHED INTO TREES AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V1540000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS 25,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10670708January 7, 2015
ENGINE, ELECTRICAL SYSTEM
I BOUGHT MY 2012 DODGE DURANGO 3 WEEKS AND IT IS NOT STARTING PROPERLY. I USED THE KEYLESS REMOTE ENTRY AND STARTER BUT THE CAR WILL NOT START OR SOUNDS LIKE THE STARTER IS STUCK. I HAVE TO TURN OFF THE CAR AND TRY AGAIN. IT WILL NORMALLY TAKE 4-5 TRIES JUST TO GET THE CAR STARTED AND IT DEPENDS IF IT WILL CONTINUE TO RUN. I AM NOT HAPPY WITH THIS AND NOTICED MULTIPLE PEOPLE HAVE THE SAME PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670720January 7, 2015
UNKNOWN OR OTHER
I HAVE TRIED ON NUMEROUS OCCASIONS WITH DODGE SERVICE DEPARTMENT IN MIDLAND, TX TO GET IN TO HAVE THE RECALL SERVICED ON MY VEHICLE AND I HAVE YET TO GET IN. THEY AT FIRST TOLD ME THAT THERE IS A WAITING LIST AND THAT THEY WOULD CONTACT ME. IN OCTOBER, I CONTACTED THEM AGAIN AND THEY SET ME AN APPOINTMENT ON NOVEMBER 11 TO GET MY VEHICLE IN TO GET THE RECALLED FIX. I WENT IN ON THE 11TH AND THEY KEPT MY VEHICLE FOR ABOUT FOUR DAYS AND WHEN I CALLED TO CHECK THE STATUS THEY STATED THAT THEY STILL HAVE NOT GOTTEN TO MY VEHICLE AND THAT THEY ARE NOT SURE WHEN THEY WILL GET TO IT, BUT THAT IF I NEEDED MY VEHICLE THAT I CAN COME PICK IT UP AND THEN THEY WILL CONTACT ME WHEN THEY ARE READY FOR IT. HERE IT IS IN JANUARY AND STILL NOTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670777January 7, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE KEY WOULD NOT TURN OVER INTO AN ON-POSITION ON SEVERAL OCCASIONS. THE VEHICLE FAILED TO START AFTER MULTIPLE ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670421January 6, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE BATTERY WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT BOTH THE EXTERIOR AND INTERIOR LIGHTING STARTED TO FLASH ON AND OFF. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. HOWEVER, THE VEHICLE COULD NOT BE REPAIRED SINCE THE PARTS WERE NOT AVAILABLE TO PERFORM THE REMEDY FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670553January 6, 2015
SERVICE BRAKES
STARTED MY TRUCK AND WHEN I WENT TO PUT IT INTO DRIVE UPON APPLYING THE BRAKE THE PEDAL WAS HARD AND WHEN I APPLIED PRESSURE THERE WAS A "HISSING" "AIR NOISE". I THOUGHT THAT MAYBE IT WAS JUST REALLY COLD OUT AND IT NEEDED TO WARM UP A BIT MORE, SO I PUMPED THE BRAKES AND IT SEEMED BETTER. DEFINITELY DIDN'T THINK THAT A TRUCK I HAVE HAD LESS THAN 3 YEARS WOULD HAVE ANY BRAKE ISSUES. WELL I WAS WRONG...WHEN GOING TO PULL OUT OF MY DRIVEWAY, WHICH IS ON A MAIN ROAD, I WENT TO APPLY THE BRAKE AND THE CAR WASN'T STOPPING. QUICKLY THINKING I PUSHED ON THE EMERGENCY BRAKE AND STOPPED MYSELF AND MY YOUNGER SON FROM ROLLING INTO TRAFFIC GOING WELL OVER 40MPH. IF I HAD NOT BEEN DOING UNDER 10MPH MY SON AND MYSELF WOULD HAVE BEEN SERIOUSLY INJURED AND POSSIBLY DEAD. I NEVER RECEIVED ANY RECALL ON THIS TRUCK BUT APPARENTLY AFTER LOOKING UP BRAKE PROBLEMS ON THIS VEHICLE THERE WITHOUT A DOUBT IS AND I AM NOT THE FIRST PERSON TO HAVE THE BRAKES FAIL ON THEM. VERY SCARY AND NOW THAT MY HEART IS BACK IN MY CHEST, VERY MAD!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670271January 5, 2015
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE FUEL PUMP RELAY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. IN ADDITION, THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V391000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669853January 3, 2015
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
MOST TIMES WHEN I GO TO START THE TRUCK IT WILL NOT START. IF IT DOES START IT DIES IMMEDIATELY. WHEN I TRY TO START IT AGAIN, THE STARTER SEEMS TO GET STUCK, SO I TURN THE KEY OFF AND HAVE TO TRY IT AGAIN. EVENTUALLY IT WILL START AND RUN NORMAL. JUST THIS MORNING, I WENT TO MOVE THE VEHICLE, AND IT HAD NO POWER. ONCE I HOOKED UP THE JUMPER CABLES I COULD HEAR A HUMMING NOISE, WHICH I ASSUME WOULD BE THE FUEL PUMP, AS I HAVE READ MANY COMPLAINTS ONLINE ABOUT IT NOT TURNING OFF DUE TO THE TIPM. AFTER I STARTED IT AND LET IT RUN FOR A WHILE I SHUT IT OFF AND COULD STILL HERE THE FUEL PUMP. I SHOULD NOT HAVE TO PULL THE FUSE SO THAT MY BATTERY WILL NOT DIE DUE TO A DEFECTIVE PART. I JUST GOT THIS TRUCK A LITTLE OVER 2 MONTHS AGO AND HAVE HAD THE STARTING PROBLEM SINCE I'VE GOT IT. NOW I GOT THIS FUEL PUMP ISSUE. I SHOULD NOT HAVE TO PAY FOR SOMETHING THAT CHRYSLER IS AWARE OF AND, AT THIS POINT, HAS CHOSE NOT TO DO ANYTHING ABOUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669703January 2, 2015
ELECTRICAL SYSTEM, SERVICE BRAKES
THIS VEHICLE HAS 2 RECALLS ON IT. THE FIRST IS THE BRAKE BOOSTER. WE WERE TOLD WE WOULD BE NOTIFIED WHEN THE PART WAS AVAILABLE AFTER CALLING THE DEALER IN FEBRUARY OF 2014. IT WAS FIXED DEC 29, 2014. IN DEC OF 2014, WE RECEIVED ANOTHER RECALL NOTICE FOR THE ALTERNATOR, AND WERE TOLD PARTS WERE NOT AVAILABLE. ON DECEMBER 20TH, 2014, WE WERE LEAVING ON A FAMILY VACATION, LOADED AND READY TO GO WHEN THE VEHICLE FAILED. THE CAR WAS COMPLETELY DEAD AND WOULD NOT START. THE DEALER PICKED UP THE VEHICLE WHILE I LOADED MY FAMILY IN 2 DIFFERENT TRUCKS TO MAKE A 90 MILE DRIVE TO THE CRUISE TERMINAL WHERE WE PAID $55 TO PARK EACH TRUCK. I CAME BACK SUNDAY THE 28TH OF FEBRUARY AND THEY HAD NOT REPAIRED THE CAR, STATING THEY WANTED $90 LABOR TO REPLACE THE BATTERY AND $275 FOR A NEW BATTERY, WHICH WAS DAMAGED BY THE ALTERNATOR. AFTER HOURS OF CALLING, CHRYSLER FINALLY APPROVED A NEW BATTERY, BUT THE OLD ONE WAS PUT BACK IN AND CHARGED. DUE TO BEING OUT OF THE COUNTRY, I HAD TO USE E-MAIL TO MY MECHANIC TO GET THINGS AUTHORIZED. WE DID NOT GET A RENTAL FOR THE ENTIRE WEEK AND MY MOTHER-IN-LAW WAS LEFT HOME WITHOUT A VEHICLE FOR THE WEEK(CHRISTMAS WEEK). THE ALTERNATOR THAT WAS PUT ON THE CAR IS STILL UNDER RECALL AND COULD FAIL AGAIN AND WE WERE TOLD WE WOULD NEED TO BRING IT BACK IN FOR A NEW ALTERNATOR AT A LATER DATE. THE NEW ALTERNATOR IS STARTING TO MAKE A HUMMING NOISE LIKE THE LAST ONE AND NEITHER CHRYSLER OR THE DEALER WILL DO ANYTHING ABOUT IT BECAUSE IT IS STILL WORKING. MY WIFE WILL NOT DRIVE THE VEHICLE UNTIL IT IS FIXED DUE TO THE WARNING OF THE CAR DYING OR CATCHING FIRE AND HAVING OUR 3 YEAR OLD WITH HER IF IT HAPPENS. THE TRADE IN VALUE IS DOWN DUE TO SO MANY BEING TRADED IN AND I WILL BE LEFT $10000 UPSIDE DOWN ON THE VEHICLE. I ASKED FOR A RENTAL UNTIL IT IS FIXED CORRECTLY AND WAS TOLD THAT COULD NOT HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669045December 30, 2014
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V391000 (ELECTRICAL SYSTEM) AND 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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