Dodge Durango Complaints (2001)

665 consumer complaints on file.

#10050649December 17, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I OWN A 2001 DODGE DURANGO AND THE UPPER AND LOWER BALL JOINTS HAVE GONE BAD ON THIS VECHICLE UNDER 40,000 MILES. IT IS CAUSING VEHICLE TO SWAY RIGHT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049787December 16, 2003
SUSPENSION:FRONT:CONTROL ARM, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
HAD TO HAVE UPPER BALL JOINT AND CONTROL ARM BUSHING REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051594December 16, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE PARKED, THE VEHICLE'S FRONT END COLLAPSED. THE DEALER STATED THE BALL JOINTS FELL OFF THE VEHICLE. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB EA03-023
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050627December 16, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I WAS HAVING DIFFICULTY MAKING TURNS. I FELT LIKE MY FRONT LEFT TIRE WAS GOING TO COME OFF WHEN I WOULD MAKE TURNS. I IMMEDIATELY TOOK MY VEHICLE TO MY DEALERSHIP. I WAS TOLD THAT MY LEFT BALL JOINT WAS BAD AND ADVICED NOT TO DRIVE MY VEHICLE UNTIL I HAD THE PROBLEM FIXED. I WAS ALSO TOLD THE PART I NEEDED WAS ON A NATIONAL BACKORDER AND THEY WERE UNSURE WHEN IT WOULD BE AVAILABLE. I WAS TOLD THAT THE PROBLEM I HAVE WITH MY VEHICLE IS UNDER INVESTIGATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049615December 11, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING:HYDRAULIC POWER ASSIST:PUMP
HAD TO REPLACE UPPER & LOWER BALL JOINTS IN MY 2001 DURANGO AFTER REPLACING PREMATURELY WORN OUT TIRES, DEALER SAID IT WOULD COST CLOSE TO $1,000 SINCE I AM 1,000 MILES OVER MY WARRANTY. ALSO HAD TO REPLACE POWER STEERING PUMP AT A COST OF $600 DON'T KNOW IF THIS IS A RESULT OF THE DEFECTIVE BALL JOINTS HOWEVER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049616December 11, 2003
EQUIPMENT:MECHANICAL, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), VEHICLE SPEED CONTROL, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2001 DURANGO R/T. SECOND FAILURE OF TRANSMISSION (11/26/03) @ 35000 MILES. HANDLED BY DIFFERENT DEALERSHIPS AND NO ONE KNOWS EXACTLY WHY OR HOW TRANSMISSION IS FAILING. RPM TACHOMETER RACES BETWEEN 100 - 800 RPM DURING DRIVING CONDITIONS INCLUDING LOAD, LIGHT LOAD, FLAT TERRAIN, AND OCCASIONALLY DOWN HILL WHEN DRIVING OF SPEEDS GREATER THAN 45 MPH IN DRIVE AND OVERDRIVE. EXCESSIVELY HARD CLUNG WHEN SHIFTING BETWEEN 1ST AND 2ND AND BETWEEN 2ND AND 1ST. 1ST FAILURE (2/6/02) WAS BEFORE PCM AND TRANSMISSION FLASH RECALLS @ 20000 MILES. SERVICE MANAGER INSISTED THAT THIS WAS A NORMAL THING AND HIS JEEP DID THE SAME THING. AFTER MUCH CONVINCING THAT I WOULD PREFER THE OPINION OF A TECH INSTEAD DID THEY TAKE THE VEHICLE FOR REPAIR. VEHICLE WAS KEPT FOR AN ADDITIONAL WEEK THAN WHAT WAS PROMISED FOR DELIVERY. VEHICLE WAS KEPT IN GARAGE FOR THE 2 WEEKS AND WHEN PICKED UP ALL PERSONAL ITEMS, ELECTRONICS, TIRE JACK, ETC WAS MISSING (~ $2700 WORTH) AND ACCUSING ME OF LEAVING MY DOORS UNLOCKED (DID NOT QUITE UNDERSTAND HIS POINT AND AURGUEMENT SINCE IT SAT IN THE DEALERSHIPS GARAGE FOR THE 2 WEEK DURATION). SINCE ... TRANSMISSION DOES NOT ALWAYS GO INTO PARK AND OCCASIONALLY DRIVE, VERBALLY TOLD NOT A BIG DEAL BY DEALERSHIP SERVICE MANAGER DUE TO THE TRANSMISSION BEING FLASHED. NOTICED VEHICLE SURGING WITH RPM INCREASE AFTER DRIVING A WHILE. OH, BY THE WAY, YEA, THE BALL JOINTS NEEDED REPLACED AT ~18000 MILES TOO (10/2002)!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046679December 10, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
PE 03-032, FRONT SUSPENSION/UPPER BALL JOINT: THE UPPER BALL JOINT WORE OUT PREMATURELY. *AK THE PROBLEM WAS NOTICED DURING MAINTENANCE. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045035December 10, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE UPPER BALL JOINTS WORE OUT PREMATURELY (PE 03-032, FRONT SUSPENSION/UPPER BALL JOINTS). *AK THE FRONT END POPPED WHILE MAKING TURNS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049407December 8, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
MY 2001 DODGE DURANGO HAS BEEN "CLANKING" IN THE FRONT END FOR SEVERAL MONTHS. AFTER TAKING IT TO SEVERAL MECHANICS AND 2 DODGE DEALERS, THE PROBLEM HAS FINALLY BEEN DIAGNOSED - BAD CONTROL ARM AND LOWER BALL JOINTS. MUCH TO MY DISMAY, THIS REPAIR WILL COST OVER A THOUSAND DOLLARS. THIS VEHICLE ONLY HAS MILES ON IT, WE ARE CONSERVATIVE DRIVERS AND TRY OUR BEST TO MAINTAIN OUR CARS. HAD THIS BEEN THE ONLY PROBLEM WITH THIS VEHICLE I MIGHT NOT HAVE CONTACTED YOU - AS IT TURNS OUT, WE HAVE HAD PROBLEM AFTER PROBLEM WITH THIS CAR, SINCE BECOMING OWNERS FEB. 2002. I HAVE BEEN INFORMED BY OUR LOCAL DEALER, CHRYSLER CUSTOMER SERVICE AND SEVERAL INTERNET SITES THAT THIS PART HAS BEEN FAULTY ON MANY VEHICLES, AND MY CAR IS NOT ALONE. AS A RESULT OF DODGE OWNERS EVERYWHERE HAVING SIMILAR PROBLEMS, I HAVE LEARNED THAT THIS PART MAY BE DEEMED FAULTY AND A RECALL MAY ENSUE AS A RESULT. I FEEL THAT THIS CAR IS TOO "YOUNG" TO BE EXPERIENCING SUCH MAJOR MECHANICAL PROBLEMS, AND SUPPORT A RECALL NOTICE. APPARENTLY THE JOINTS SEPARATE AND THE WHEEL CAN "FALL OFF" WHILE THE VEHICLE IS IN OPERATION.....HOW DANGEROUS! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050183December 2, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
PROBLEMS WITH VEHICLE'S BALL JOINTS.*MR THE CONSUMER WAS TOLD THE FRONT BALL JOINTS WERE WORN OUT. *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049062December 2, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT, STEERING:RACK AND PINION:RACK
I OWN A 2001 DODGE DURANGO. IN 2002 I HAD TO HAVE THE WHOLE POWER STEERING RACK AND PUMP REPLACED. N SEPTEMBER OF THIS YEAR I WAS INFORMED THE BALL JOINTS ARE BAD. APPARENTLY THEY HAVE PREMATURELY WORN OUT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046310December 2, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPON HAVING THE TIRES REPLACED, THE DEALERSHIP NOTICED THAT THE FRONT LEFT UPPER BALL JOINT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE DEALERSHIP WAS UNABLE TO REPLACE THE PART DUE TO A 800 BACK ORDER. *AK *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049806December 1, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
VEHICLE FAILED STATE INSPECTION DUE TO PREMATURE WEAR OF UPPER AND LOWER BALL JOINTS. PRIOR TO THE INSPECTION, THE VEHICLE WAS SERVICED SEVERAL TIMES FOR FRONT END NOISE BY THE DEALERSHIP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048708November 26, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
A TECHNICIAN SERVICED THE TRUCK. THE TECHNICIAN INSPECTED THE BRAKES AND NOTICED THAT THE BRAKE ROTORS WERE FINE BUT THE BRAKE PADS WERE PITTED. THE VEHICLE HAS LESS THEN 30,000 MILES ON IT. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047481November 24, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
2001 DODGE DURANGO HAS REPEATED TRANSMISSION FAILURES. OVER DRIVE WILL ENGAGE BY ITSELF CAUSING TEMPERATURE LIGHT TO COME ON AFTER A PERIOD OF TIME. I HAVE SPENT OVER A 1000.00 FORM 6/2003 TO 11/2003 FOR THE SAME PROBLEM. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048588November 24, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE OWNER WAS HAVING PROBLEMS WHILE DRIVING THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP. THE MECHANIC INFORMED THE CONSUMER, THAT THE FRONT UPPER BALL JOINTS WERE WEARING PREMATURELY. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047000November 16, 2003
SEATS:FRONT ASSEMBLY:POWER ADJUST
I OWN A 2001 DODGE DURANGO WITH POWER SEATS. THIS IS THE SECOND TIME THIS ISSUE HAS OCCURRED. THE FIRST TIME WAS REPAIRED UNDER WARRANTY BEFORE THE PART COMPLETELY FAILED. THE SECOND TIME THE PART COMPLETELY FAILED AND IS CURRENTLY BEING REPAIRED UNDER WARRANTY. THE DRIVERS POWER SEAT BRACKET HAS METAL ROD RUNNING FROM LEFT TO RIGHT UNDER SEAT THIGH AREA. THIS METAL ROD IS USED TO LIFT AND ADJUST THE SEAT HEIGHT. THERE ARE METAL WASHERS ATTACHED TO SERVO MOTORS THAT FATIGUE AND WEAR OUT. AT FIRST SEAT BEGINS ROCKING SLIGHTLY BACKWARD ON ACCELERATION. EVENTUALLY WASHER(S) FAIL CAUSING METAL ROD TO MOVE FREELY WITHOUT ANY STABILIZATION. IF DRIVERS SIDE POWER SEAT IS LOWERED ALL THE WAY TO THE FLOOR AND ALL THE WAY BACK THE SEAT APPEARS STABLE. IF DRIVERS SIDE POWER SEAT IS RAISED AND ADJUSTED FOR SMALLER DRIVER AND THE WASHER HAS BROKEN, THE SEAT FALLS BACKWARD SEVERELY AND HAS THE POTENTIAL FOR CAUSING A SEVERE ACCIDENT. I'M A MEMBER OF THE DURANGO OWNERS CLUB (HTTP://WWW.DURANGOCLUB.COM/CEILIDH/CEILIDH.HTML) AND SEVERAL MEMBERS ARE ENCOUNTERING ISSUES WITH THE SEATS ROCKING BACK AND FORTH OVER TIME. TO DATE, WE ARE THE ONLY ONES IN YOUR CLUB REPORTING THAT THE SEAT ACTUALLY BREAKS AND FALLS BACKWARDS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046977November 15, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
2001 DODGE DURANGO 35,000 MILES PURCHASED NEW FROM DEALER DEFECTIVE BALL- JOINT PROBLEM. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047867November 13, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHEN DRIVING OVER BUMPS VEHICLE SHOOK. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP. MECHANIC NOTICED THAT THE UPPER BALL JOINT WAS WEARING OUT PREMATURELY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046893November 13, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WE HAVE A 2001 DODGE DURANGO AND IT HAS 52,953 MILES ON IT AND NEEDS TO HAVE THE FRONT BALL JOINTS REPLACED. OUR MECHANIC TRIED TO ORDER THE BALL JOINTS FOR THIS VEHICLE AND THEY ARE ON BACK ORDER. THE BALL JOINTS SHOULD NOT BE GOING OUT ON A VEHICLE WITH THIS LOW OF MILES. IT IS OUR PRIMARY VEHICLE AND WE HAVE TO DRIVE IT AS IS BECAUSE THE BALL JOINTS ARE ON BACK ORDER. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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