Dodge Durango Complaints (2015)

505 consumer complaints on file.

#11072891February 14, 2018
UNKNOWN OR OTHER, EXTERIOR LIGHTING
WATER AND CONDENSATION ON THE TAIL LIGHTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072462February 13, 2018
UNKNOWN OR OTHER
THE PASSENGER SIDE TAIL LIGHT COLLECTS WATER. THIS IS THE 3RD LIGHT ASSEMBLY THAT HAS BEEN REPLACED AND IT NOW HAS WATER IN IT. RESEARCH ONLINE SHOWS THIS IS A WIDESPREAD ISSUE WITH 2014+ DODGE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066937February 5, 2018
UNKNOWN OR OTHER
THE REAR WINDSHIELD EXPLODED. ON 02.05.2018 I USED THE REMOTE STARTER TO START THE CAR AT APPROXIMATELY 6:15 AM. THE TEMPERATURE AT THE TIME WAS APPROXIMATELY 25 DEGREES FARENHEIT IN NEW JERSEY.AS PART OF REMOTE START THE HEAT AND REAR WINDSHIELD ARE AUTOMATICALLY TURNED ON BELOW A CERTAIN TEMPERATURE. I ENTERED THE CAR AT APPROXIMATELY 6:22 AM AND AFTER DRIVING FOR ABOUT 3/4 MILE THERE WAS A LOUD EXPLOSION. PART OF THE GLASS HAD SHATTERED AS WELL AS GLASS AROUND THE PERIMETER OF THE REAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063060January 16, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
RACTRACK LIGHT ON REAR TAILGATE HAS WATER INSIDE OF IT AND SHORTED OUT. NOTICED BURNT SMELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062213January 11, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM
ELECTRONIC FUEL DOOR WAS CONSTANTLY GETTING STUCK AND WOULD NOT OPEN UNLESS THE INSIDE BUTTON WAS PUSHED MULTIPLE TIMES. WHEN I WENT TO GET GAS, THE PLASTIC DOOR POPPED OFF SO THE METAL HINGE IS NOW VISIBLE AND IS AN EYESORE. THIS IS A MAJOR SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061005January 7, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE LED LIGHT BULB IN THE LICENSE PLATE HOUSING GOES OUT. IT HAS BEEN REPLACED 4 TIMES IN 2 YEARS. DEALER DIAGNOSED NO PROBLEM AND REPLACED BULB. BULB LASTED 2 DAYS. NOW IT'S PAST WARRANTY AND BULB IS OUT AGAIN. ACCORDING TO OWNER'S MANUAL, I'M NOT SUPPOSED TO BE CHARGED FOR REPEAT SERVICE VISIT FOR SAME ISSUE AFTER 3 VISITS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060934January 6, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
THE CENTER TAIL LIGHT IN THE DODGE DURANGO'S WITH THE RACETRACK SET UP HAVE A LEAKING PROBLEM WHERE WATER ENTERS THROUGH POSING A RISK TO THE ELECTRICAL SYSTEM AND INSIDE OF THE VEHICLE. THIS BASICALLY HAPPENS WHETHER THE VEHICLE IS IN MOTION OR PARKED. WHEN IT RAINS - WATER ENTERS THROUGH THE DEFECTIVELY SEALED TAIL LIGHT. ON FACEBOOK SOCIAL MEDIA THERE'S A FAN CLUB DEDICATED TO DODGE DURANGO'S WHERE MEMBERS HAVE REPORTED HAVING THE SAME PROBLEM INCLUDING ONE PERSON HAVING TO HAVE THEIR TAIL LIGHT FIXED THREE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051824December 1, 2017
FUEL/PROPULSION SYSTEM
VEHICLE WAS BEING FILLED WHEN AT GASOLINE STARTING POURING FROM IN FRONT OF THE LEFT REAR WHEEL. THE PROBLEM CEASED WHEN THE FUEL TANK LEVEL REACHED 3/4. THE DEALER ADVISED THAT THE PROBLEM WAS DUE TO THE FUEL FILLER NECK BECOMING SEPARATED AND THE FAILURE OF THE CLAMPS. THE DEALER REPLACED THE FUEL FILLER TUBE P/N 68243686AG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048622November 27, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2015 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED, THE VEHICLE SHIFTED INTO NEUTRAL WITHOUT WARNING AND CRASHED INTO A TREE ON THE CONTACT'S PROPERTY. THE CONTACT'S SPOUSE FELL AND INJURED HER ARM WHILE TRYING TO STOP THE VEHICLE. MEDICAL ATTENTION WAS PROVIDED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AT A BODY SHOP. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 38,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11047926November 21, 2017
EXTERIOR LIGHTING
RACETRACK TAIL LIGHT LEAKS, TRAPPING WATER INSIDE AND BURNING OUT THE REAR LED LIGHT BULBS. VERY EXPENSIVE PART TO REPLACE (I'VE HEARD $1000.00) AND BASED ON SOME ONLINE SEARCHES, APPEARS TO BE A VERY COMMON PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032348October 9, 2017
VEHICLE SPEED CONTROL
WHEN CRUISE CONTROL ENGAGED GOING DOWN HILL THE VEHICLE WILL EXCEED SETTING FROM 10 TO 25+ MPH OVER THE SETTING. APPEARS TO BE APPROXIMATELY 6 MPH INCREASE ON A 1-2% GRADE AND ADDITION 3MPH FOR EACH ADDITIONAL 1% INCREASE IN GRADE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031886October 5, 2017
SUSPENSION
WHILE DRIVING MY 2015 DODGE DURANGO I NOTICED A RATTLING NOISE COMING FROM THE DRIVER'S SIDE REAR WHEEL WELL. THIS WOULD HAPPEN WHENEVER ENCOUNTERING EVEN THE SMALLEST IMPERFECTIONS IN THE ROAD. THIS WAS ALSO ACCOMPANIED BY A FEELING OF THE REAR END OF THE CAR NOT FEELING INTACT WITH THE REST OF THE VEHICLE. AT HIGHWAY SPEEDS IF A POTHOLE OR ANY UNEVEN SECTION OF ROAD WAS DRIVEN OVER THIS DISCONNECTED FEELING WAS MAGNIFIED. IT FELT AS IF THE VEHICLE WOULD LOSE CONTROL AT TIMES DUE TO THIS ACTION. THE VEHICLE WAS TAKEN TO A LOCAL DODGE DEALER WHERE THEY DIAGNOSED THE REAR STRUT WAS LEAKING, THEY WERE UNABLE TO FIX THIS ISSUE DUE TO THIS PART BEING BACK ORDERED. THE PARTS DEPARTMENT SAID THAT THEY WERE UNABLE TO DETERMINE WHEN THE PARTS WOULD COME IN DUE TO THE INCREDIBLY HIGH ORDER VOLUME. THIS LEADS ME TO BELIEVE THAT THERE IS A MATERIAL DEFECT IN ALL STRUTS USED IN SIMILAR CHRYSLER, DODGE, JEEP, AND RAM VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031743October 4, 2017
POWER TRAIN
I WAS BACKING A SMALL TRAILER INTO ITS STORAGE LOCATION IN MY YARD. I WAS ON A SLIGHT DOWNWARD INCLINE WITH CHOCKS ALIGNED WITH THE TRAILER WHEELS. IT WAS EVENING AND DARK OUT. AS I APPROACHED THE CHOCKS, I PLACED THE CAR IN PARK. I KNOW BECAUSE THE REAR REVERSE LIGHTS WENT OUT. THE ENGINE WAS RUNNING. I GOT OUT TO SEE HOW FAR I NEEDED TO GO BACK BEFORE REACHING THE CHOCKS. WHEN I EXITED THE CAR IT STARTED GOING BACKWARD DOWN THE SLIGHT INCLINE FAST ENOUGH FOR THE TRAILER WHEELS TO GO EVER THE CHOCKS. I BARELY GOT BACK INTO THE TRUCK BEFORE BEING KNOCK OVER BY THE OPEN DOOR. BY THE TIME I GOT TO THE BRAKE PEDAL TO STOP, THE TRUCK DOOR HAD STRUCK THE CORNER OF A GREENHOUSE, BENDING THE METAL GREENHOUSE FRAME AND FORCING THE DRIVER DOOR OPEN TOO FAR CAUSING HINGE AND BODY DAMAGE TO THE DOOR AND FRONT LEFT FENDER. LUCKILY,, NO ONE WAS HURT. THE DOOR NOW CLOSES WITH DIFFICULTY. THIS WAS ACTUALLY THE SECOND TIME THIS HAPPENED. THE FIRST WAS IN THE PARKING LOT AT MY OFFICE WHEN I PULLED THE CAR INTO A SPOT, PUT IT IN PARK AND WAS GETTING OUT TO RUN INSIDE FOR AN ITEM THAT I HAD FORGOTTEN. THE ENGINE WAS RUNNING. AS I WAS GETTING OUT OF THE CAR IT BEGAN TO MOVE FORWARD. I BRAKED AND SHIFTED BACK TO DRIVE THEN TO PARK AGAIN AND MADE SURE IT WASN'T MOVING BEFORE I GOT OUT. THIS FIRST TIME I ATTRIBUTED IT TO ME NOT TURNING THE KNOB ALL THE WAY TO PARK, BUT NOW I BELIEVE IT WAS THE SAME DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025167September 23, 2017
ENGINE, POWER TRAIN
THE VEHICLE WILL RAPIDLY ACCELERATE WHEN APPLYING THE BRAKES AND ATTEMPTING TO STOP THE VEHICLE. THE ENGINE WILL BE RACING, THE RPM GAUGE WILL SHOW INCREASING RPMS TOWARDS MAXIMUM AND THE VEHICLE WILL TRY TO MOVE FORWARD. THE BRAKES HAVE TO BE APPLIED AND THE VEHICLE PUT IN PARK TO STOP THE ACCELERATION. THE VEHICLE WAS IN MOTION A CITY STREETS AND HAPPENED ON AT LEAST FOUR TIMES IN A TWO WEEK PERIOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024833September 21, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2015 DODGE DURANGO. WHILE THE VEHICLE WAS PLACED IN PARK, IT ROLLED OVER THE CONTACT'S LEFT FOOT WITHOUT WARNING. THE CONTACT WAS INJURED, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER ADVISED THE CONTACT TO GO THROUGH HIS INSURANCE COMPANY AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 27,568.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11020446August 29, 2017
AIR BAGS
SINCE APPROXIMATELY 32,000 MILES THE AIRBAG LIGHT HAS ILLUMINATED RANDOMLY. AFTER 48,000 MILES, THE LIGHT TURNS ON ALMOST IMMEDIATELY AFTER STARTING AND WILL STAY ON AND DING RANDOMLY DURING THE DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993139June 5, 2017
EXTERIOR LIGHTING
REAR TAIL LAMPS ARE SEALED LED UNITS WHICH ARE GETTING WATER / CONDENSATION INSIDE. THIS CAUSES THE LED LAMPS TO FAIL AND AFFECT REAR VISIBILITY. SEALED LAMPS SHOULD NOT HAVE ANY WATER ENTRY. THE ENTIRE UNIT MUST BE REPLACED AT A SIGNIFICANT COST TO THE CONSUMER, WITH A RETAIL PRICE OF $422.00, PART ONLY. LONG TERM SAFETY IS THE ISSUE AS THESE LAMPS FAIL FROM THE WATER ENTRY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992274May 30, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT STATED THAT THE GEAR SHIFTER INDEPENDENTLY SHIFTED OUT OF PARK POSITION. THE VEHICLE CAME TO A STOP WHEN IT CRASHED INTO THE WALL OF A HOUSE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. A POLICE REPORT WAS NOT FILED. THE FAILURE MILEAGE WAS 53,412.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10991756May 26, 2017
POWER TRAIN
PUT VEHICLE IN PARK IN OUR INCLINED DRIVEWAY TO RUN INTO THE HOUSE FOR SOMETHING I FORGOT. LEFT IT RUNNING AND STATIONARY WITH MY DAUGHTER IN THE BACK. AS I GOT TO THE DOOR I HEARD MY DAUGHTER SCREAMING AND LOOKED BACK TO SEE THE VEHICLE ROLLING DOWN THE DRIVEWAY. WAS ABLE TO RUN BACK AND STOP IT, BUT IT WAS A VERY DANGEROUS SITUATION AS IT WOULD HAVE CONTINUED TO ROLL INTO THE STREET IF I HADN'T HEARD HER OR IF I HAD ALREADY BEEN IN THE HOUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991827May 26, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WATER IS INSIDE THE LIFT-GATE RACE TRACK LIGHTING ASSEMBLY. WARRANTY DOES NOT COVER "WATER INTRUSION" OF WHICH THIS IS. NEXT MONTH MY VEHICLE WILL BE 2 YEARS OLD SO IF I DON'T IT FIXED AT A COST OF $1,100 THE LIGHTS WILL SOON BE MOLDY, SHORTED OUT OR CAUSING THE LIFTGATE TO RUST OUT. THIS SHOULD BE A WARRANTY FIX REGARDLESS OF AGE OR MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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