Dodge Durango Complaints (1999)

1,967 consumer complaints on file.

#10158296May 25, 2006
ELECTRICAL SYSTEM
MY 1999 DODGE DURANGO STALLED ON THE HIGHWAY FOR THE FIFTH TIME TODAY. AFTER THE FIRST TWO STALLS I TOOK IT TO A GARAGE. THEY TOLD ME THEY COULD NOT GET A CODE OFF OF THE COMPUTER AND IT COULD BE ONE OF THREE THINGS, THE SECURITY CUTOFF, THE ECM OR THE FUEL PUMP. THEY REPLACED THE SECURITY CUTOFF AND GAVE ME TROUBLESHOOTING STEPS FOR THE NEXT TIME. UNFORTUNATELY, THOSE STEPS INCLUDE LISTENING FOR THE FUEL PUMP, WHICH YOU CAN'T HEAR WHEN YOU ARE STALLED ON THE SIDE OF THE HIGHWAY. SO, SINCE THE COMPUTER WON'T POP A CODE, I'M LEFT WITH CHOOSING EITHER OF 2 $800 REPAIR JOBS AND HOPING IT WORKS. I'VE BEEN LOOKING ON DODGE BULLETIN BOARDS AND THIS SEEMS TO BE A COMMON PROBLEM THAT THEY WON'T ADMIT TO. ONE OF THE BOARDS SAID I SHOULD REPORT IT HERE SO YOU COULD KEEP TRACK OF IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157535May 15, 2006
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
BALL JOINTS. I HAVE BEEN HAVING TROUBLE WITH MY BALL JOINT EVERY SINCE I OWNED THIS VEHICLE. AND I BELIEVE THAT MY VEHICLE SHOULD HAVE BEEN INCLUDED IN THE UPPER BALL JOINT RECALL BUT IT WASN'T. MY UPPER BALL JOINT DON'T HAVE ANY GREASE FITTING SO THEREFORE WHEN THEY DRY OUT IT CAUSES THEM TO POP AND GO BAD ALL OVER AGAIN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157461May 12, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
HAVING NOTICED EXCESSIVE FRONT TIRE WEAR & POOR STEERING PERFORMANCE I TOOK MY 1999 DODGE DURANGO (78000 MILES) IN FOR ALIGNMENT/TIRE BALANCE. WAS TOLD THAT THE PROBLEM WAS THAT THE UPPER & LOWER BALL JOINTS WERE SHOT. WAS FORCED TO REPLACE THE BALL JOINTS & TIRES (LESS THAN 25K ON THE TIRES) TO THE TUNE OF $1200.00. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156002April 24, 2006
SUSPENSION
1999 DODGE DURANGO WOULD HAVE FAILED PA SAFETY INSPECTION UNTIL BALL JOINTS WERE REPLACED AT LESS THAN 40,000 MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155694April 19, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION, STEERING:LINKAGES:TIE ROD ASSEMBLY, ENGINE AND ENGINE COOLING:ENGINE
DEFECTIVE JOINTS & TIE RODS, FAULTY OIL PUMP, TRANSMISSION SHIFTING PROBLEMS, FAULTY WATER PUMP, BAD ROTORS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155310April 13, 2006
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DT*: THE CONTACT STATED THERE WAS A NOISE COMING FROM THE FRONT END OF THE VEHICLE AT VARIOUS SPEEDS. THE VEHICLE WAS SEEN BY AN INDEPENDENT REPAIR SHOP. UPON INITIAL INSPECTION, THE UPPER CONTROL ARM BALL JOINT WERE LOOSE AND NEEDED TO BE REPLACED. THERE IS A NHTSA RECALL CAMPAIGN ID # 04V596000 REGARDING THE UPPER BALL JOINTS. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL. HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 05/16/2006. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154621April 5, 2006
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
FRONT END BEGAN VIBRATING. TOOK TO DEALER AND WAS TOLD BOTH THE UPPER AND LOWER BALL JOINTS ARE WORN OUT AND NEED REPLACED. IF NOT REPLACED, ENTIRE SUSPENSION IS IN DANGER. REPAIR TO EXCEED $700. I CALLED CHRYSLER FOR HELP IN PAYING FOR REPAIRS AS I'VE BEEN A LOYAL CHRYSLER CONSUMER FOR 16 YEARS - HAVING PURCHASED 4 CHRYSLER VEHICLES. BALL JOINT FAILURE ON THESE VEHICLES IS A WELL DOCUMENTED PROBLEM. CHRSYLER REFUSED TO HELP BECAUSE I BOUGHT THE VEHICLE FROM A BANK AND NOT THE DEALER - THE FIRST CHRYSLER VEHICLE I'VE PURCHASED THAT DID NOT COME DIRECT FOR THE DEALER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153764March 27, 2006
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT EXCESSIVE WEAR AS IN 2000 MODEL YEAR NHTSA CAMPAIGN ID NUMBER : 04V596000. THIS DURANGO HAS 85561 MILES WHICH IS BELOW THE 100,000 MILE CUT OFF FOR THE RECALL MENTIONED ABOVE FOR THE 2000 MODEL YEAR. THE UPPER BALL JOINTS ON BOTH SIDES SHOW EXCESSIVE WEAR AND WILL SEPARATE JUST AS THE UPPER BALL JOINTS ON THE 2000 MODEL YEAR. I AM HAVING THEM REPLACED HOWEVER, THE 1999 MODEL YEAR SHOULD HAVE BEEN INCLUDED IN THE NHTSA CAMPAIGN ID NUMBER : 04V596000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151249February 26, 2006
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE BALL JOINTS ON MY 1999 DURANGO ARE WORN TO THE EXTENT THAT I AM CONCERNED THAT IT WILL BREAK. I FOUND THE PROBLEM AFTER MOMENTARILY LOSING CONTROL OF THE VEHICLE WHILE BRAKING. THE BRAKES STARTED WORKING ERRATICALLY SOME TIME AGO UNDER HARD BRAKING. I ORIGINALLY THOUGHT IT WAS AN ABS ISSUE. I HAVE PARKED THE SUV UNTIL IT CAN BE REPAIRED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151034February 23, 2006
ELECTRICAL SYSTEM
REAR PASSENGER DOOR LOCKS AND POWER WINDOWS MALFUNCTIONING. BACK SEAT BUTTONS ARE INOPERABLE. FROM DRIVER'S SEAT, BUTTONS WILL ONLY WORK ON FRONT LOCKS AND WINDOWS. THERE IS ALSO A LOUD BUZZING WHEN POWER LOCK BUTTON IS ENGAGED VIA KEY REMOTE OR FRONT SEATS OF VEHICLE. THE DRIVER'S SIDE REAR DOOR LOCK IS ALSO SOMETIMES IMPOSSIBLE TO UNLOCK, EVEN MANUALLY. I WORRY ABOUT BEING TRAPPED INSIDE THE CAR OR HAVING THE LOCKS MALFUNCTION IN AN EMERGENCY, TRAPPING SOMEONE INSIDE THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150243February 14, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, VISIBILITY:GLASS, SIDE/REAR
I'VE BEEN COMPLAINING OF ABNORMAL NOISES COMING FROM MY 1999 DODGE DURANGO SINCE MAY OF 2003, TO 2 DIFFERENT DODGE DEALER SERVICE DEPARTMENTS. THE STEERING IS "LOOSE" AND THE TIRES WEAR UNEVENLY NO MATTER HOW MANY TIMES I HAVE THEM ROTATED. AFTER A VERY SCARY ROAD TRIP WHERE I ALMOST VEERED OFF THE HIGHWAY SEVERAL TIMES, I BROUGHT THE DURANGO TO A PRIVATE MECHANIC. THEY IMMEDIATELY DETECTED THE PROBLEM OF FAULTY BALL JOINTS AND A BAD REAR AXLE AND DIFFERENTIAL. WHEN THE MECHANIC CALLED DODGE TO ORDER PARTS, HE WAS TOLD THAT THIS IS A COMMON PROBLEM WITH DURANGO'S AND THE PARTS WERE IN STOCK. REPAIRS CONSISTED OF NEW UPPER AND LOWER BALL JOINTS, NEW FRONT TIRES (WITH ALIGNMENT) REPAIR AND REBUILD REAR AXLE AND DIFFERENTIAL. THIS WAS ALL PAID FOR BY ME PERSONALLY BECAUSE MY EXTENDED WARRANTY EXPIRED IN JUNE 2005. HOWEVER, I BELIEVE IT WOULD HAVE BEEN COVERED UNDER THE WARRANTY IF IN MAY 2003 THE DODGE MECHANICS WOULD HAVE FIGURED OUT WHAT THE PROBLEMS WERE. *NM THERE WAS A WATER LEAK AT THE RIGHT REAR WINDOW. UPDATED 04/10/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150122February 13, 2006
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DT*: THE CONTACT STATED THERE WAS A SQUEAKING NOISE COMING FROM THE FRONT END OF THE VEHICLE AT ANY SPEED. THE DEALERSHIP DETERMINED THE UPPER BALL JOINTS NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149303February 2, 2006
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DT*: THE CONTACT STATED AFTER DRIVING THE VEHICLE FOR AN EXTENDED PERIOD OF TIME AT AN AVERAGE HIGHWAY SPEED, IT WAS DISCOVERED THE RIGHT FRONT WHEEL WAS LOOSE TO THE TOUCH AND PIVOTED TO THE SIDE. THE VEHICLE WAS SEEN BY AN INDEPENDENT REPAIR SHOP. THE REPAIR SHOP SUGGESTED REPLACING THE FRONT UPPER BALL JOINTS. THERE IS A NHTSA RECALL, # 04V596000, REGARDING THE FRONT SUSPENSION. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148969January 30, 2006
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED BOTH UPPER AND LOWER BALL JOINTS WERE REPLACED IN NOVEMBER 2004. PRIOR TO HAVING THIS REPAIR COMPLETED, THERE WAS VIBRATION IN THE STEERING WHILE TRAVELING AT 60 MPH OR MORE. THERE IS AN NHTSA RECALL, #, 04V596000; SUSPENSION: FRONT: CONTROL ARM: UPPER BALL JOINT. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 2/28/2006 - THE LOWER BALL JOINT HAVE BEEN REPLACED TWICE. IT HASN'T BEEN OVER THIRTY THOUSAND MILES SINCE THE WERE LAST REPLACEMENT AND THEY NEED TO BE REPLACED AGAIN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148795January 26, 2006
SUSPENSION:FRONT
I HAVE A 1999 DODGE DURANGO WITH 107,000 MILES ON IT. THE FRONT END HAS BEEN PULLING TO THE RIGHT FOR SOME TIME NOW,I HAVE TAKEN THE TRUCK TO THE DEALERDHIP BEFORE TO GET CHECKED AND THEY IT WAS FINE.I HAVE RECENTLY PUT THE TRUCK IN SHOP FOR INSPECTION AND ALIGNMENT AND THE REPAIR SHOP SAID THAT THE BALL JOINTS ARE VERY WORN AND THE RIGHT SIDE IS LOOSE.I HAVE CHECKED THE RECALL WAS 2000-2003.THE REPAIR SHOP TOLD ME IF THE TRUCK WAS MADE IN LATE 1999 THEN MAYBE THERE IS A CHANCE TO BE RECALLED.I HAVE CALLED CHRYLSER ABOUT IT BUT THEY WILL NOT RESPOND.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147879January 16, 2006
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER BALL JOINTS DANGEROUSLY LOOSE ON 99 DURANGO. CURRENT RECALL NEEDS TO BE EXTENDED TO THE 1999 MODEL YEAR AS THEY HAVE THE SAME PROBLEMS. THESE UPPER BALL JOINTS ON BOTH SIDES WERE CLOSE TO COMPLETE FAILURE WHICH WOULD HAVE CAUSED TOTAL LOSS OF CONTROL OF VEHICLE HAD I NOT BEEN IN THE HABIT OF CHECKING THEM BECAUSE OF SO MANY REPORTED FAILURES OF BALL JOINTS ON THE DURANGOS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147175January 8, 2006
STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
REPLACEMENT OF WORN FRONT END SUSPENSION BALL JOINTS AND TIE ROD END WAS NECESSARY DUE TO DEFECTIVE DESIGN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146739January 3, 2006
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, EQUIPMENT:MECHANICAL
UNUSUAL TIRE WEAR AND NOISE FROM DRIVER'S SIDE TIRE AREA FOR LAST SEVERAL MONTHS. PREMATURE SEVERE FAILURE OF DRIVER'S SIDE UPPER BALL JOINT AND LESSER FAILURE OF PASSENGER SIDE UPPER BALL JOINT. BOTH UPPER BALL JOINTS WERE REPLACED AND REALIGNED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146144December 27, 2005
ENGINE AND ENGINE COOLING
ENGINE FAILED AT 60,400 MILES. VEHICLE WAS PROPERLY MAINATINED ALL WORK DONE AT THE DEALERSHIP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145835December 21, 2005
ENGINE AND ENGINE COOLING:ENGINE
WARM OR COLD ENGINE ENGINE STALLING BEEN IN THE SHOP FOR WEEKS AND THEY CANT FIND THE PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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