Dodge Durango Complaints (2004)

1,115 consumer complaints on file.

#11308759February 12, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
MY ENGINE SHUTS OFF WHILE I AM DRIVING MY VEHICLE . WITHOUT WARNING. THIS HAS HAPPENED ON SEVERAL OCCASIONS. THE VEHICLE COMES TO A COMPLETE STOP WHEN IT SHUTS OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298537January 11, 2020
POWER TRAIN
WHILE I WAS DRIVING THE 4 WHEEL DRIVE TURNS ON AND OFF AUTOMATICALLY 1 TIME IN A PARKING LOT GOING 5 MPH AND THE 2 AND TIME DRIVING 30 MPH. THE WHEELS FELT LIKE THEY LOCKED UP HAD TO PULL TO THE SIDE OF THE ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292297December 31, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
WENT TO GO START DURANGO & HEARD A LOUD BOOM, & NOW IT SEEMS TO BE KNOCKING & NOT DRIVABLE NOW, AFTER DO RESEARCH ONLINE WE CAM ACROSS THAT ON THESE MODELS (2004 DODGE DURANGO 5.7 HEMI MAGNUMS) IT SEEMS TOO LEAK WATER INTO WHERE THE ENGINE IS DUE TO HOOD MANIFOLD IS DESIGNED HORRIBLY & WATER LEAKS ON WIRES, SPARK, PLUGS, ENGINE ETC. ETC. WE'VE NOTICED WHEN WE DROVE IN THE RAIN OR EVEN GOING THROUGH A CARWASH THAT THE DURANGO WOULD SPUTTER AS IF IT WAS GOING TO DIE & IT HAS A COUPLE TIMES & TOOK ABOUT 15 MINS TO START AGAIN, AFTER THIS EVENT HAS HAPPENED WE THANK GOD THAT IT HAPPENED AT HOME & NOT ON THE INTERSTATE AROUND OTHER VEHICLES BECAUSE THIS IS A SERIOUS SAFELY ISSUE THAT NEEDS TO BE ADDRESSED & NOW WE ARE OUT OF A VEHICLE AT THE MOMENT AND WE ARE STILL CURRENTLY MAKING PAYMENTS ON THIS VEHICLE FOR ANOTHER YEAR AND A HALF AT-LEAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289312December 16, 2019
AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNED A 2004 DODGE DURANGO. THE CONTACT CRASHED INTO ANOTHER VEHICLE AND NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE WAS GOING DOWN A GRAVEL ROAD AND THE BRAKES MALFUNCTIONED. AS A RESULT, THE CONTACT'S VEHICLE DID NOT STOP AND T-BONED THE OTHER VEHICLE. THE ENTIRE FRONT END OF THE CONTACT'S VEHICLE WAS DAMAGED. THE VEHICLE WAS TOTALED AND THE FRAME WAS FRACTURED IN HALF. THE DRIVER OF THE VEHICLE SUSTAINED WHIPLASH AND INJURIES TO THE NECK AND BACK. ONE PASSENGER WAS TRANSPORTED BY TO THE HOSPITAL VIA AMBULANCE AND ANOTHER PASSENGER WAS DRIVEN TO THE HOSPITAL. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED FROM THE SCENE. TRI LAKES FORD (180 STATE HWY F, BRANSON, MO 65616, (417) 334-7543) ACKNOWLEDGED THE AIR BAGS BEING REPLACED ON OCTOBER 22, 2019, BUT DENIED ANY RESPONSIBILITY FOR THE AIR BAGS NOT DEPLOYING. THE CONTACT CALLED AN ATTORNEY WHO ADVISED HER TO CALL NHTSA. THE FAILURE MILEAGE WAS 250,000. *DT *TR *DT*JB
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11288216December 10, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED A POST CARD IN THE MAIL FOR AN UNKNOWN RECALL. THE CONTACT TOOK THE VEHICLE TO GRAVA CHRYSLER DODGE JEEP RAM SRT (29 MYSTIC AVE, MEDFORD, MA 02155, (781) 391-8950) TO HAVE THE VEHICLE REPAIRED. PRIOR TO THE RECALL REPAIR BEING PERFORMED, THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT AFTER THE REMEDY WAS PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 146,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287050December 5, 2019
ENGINE
EARLY MORNING AFTER A HEAVY RAIN THE VEHICLE WAS STARTED AND AN EXTREMELY LOUD BANGING NOISE WAS COMING FROM THE ENGINE. ALL FLUIDS WERE MAINTAINED. THE VEHICLE WAS PARKED ON A CITY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11283133December 1, 2019
AIR BAGS
THERE WAS A RECALL ON MY DRIVER AND PASSENGER AIRBAGS. I TOOK IT TO SALSBURY'S DODGE CITY DEALERSHIP IN BATON ROUGE, LA ON SEPTEMBER 23, 2017. MY DRIVER AIRBAG LIGHT IS ON AGAIN. WHAT SHOULD I DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277215October 30, 2019
ENGINE
THE VEHICLE WILL INTERMITTENTLY SHUT OFF WITHOUT WARNING. DOES NOT SPUTTER OR STALL OUT IT JUST SHUTS OFF LIKE YOU TURNED THE KEY OFF. NO CODES THROWN SO THE DEALER WONT ACKNOWLEDGE IT. VEHICLE WILL START RIGHT BACK UP BUT I HAVE SEEN SEVERAL COMPLAINTS WHERE PEOPLE HAVE WRECKED BECAUSE THEY LOST CONTROL OF STEERING AND BRAKING. SO FAR THIS HAS ONLY HAPPENED TO ME WHILE AT A STOP LIGHT BUT FROM OTHER REPORTS IT SOUNDS LIKE IT CAN HAPPEN AT ANY TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269033October 16, 2019
ENGINE
BOUGHT THE CAR USED IN 2014. ALWAYS HAD MISFIRE/ROUGH RUNNING PROBLEMS IN HEAVY RAIN OR A CAR WASH. IN MAY 2019, DRIVING IN THE RAIN, THE ENGINE FAILED CATASTROPHICALLY. RESEARCH ON LINE AND MY OWN REPAIRS DISCOVERED A FLAW IN THE FIRST GENERATION COWL GRILL. IT ALLOWED WATER TO FLOOD THE TOP OF THE ENGINE. A LEAK IN THE INTAKE MANIFOLD GASKETS ALLOWED THE WATER TO ENTER THE ENGINE, CAUSING IT TO HYDROLOCK. IT BROKE A CONNECTING ROD. IT DID HOWEVER STILL RUN, BUT WAS VERY NOISY. THE INTAKE LEAK WAS NOT NOTICED IN ANY OTHER CONDITIONS, NOR WAS THE CHECK ENGINE LAMP ON PRIOR TO THIS EVENT. THE ENGINE DID NOT USE OIL OR MAKE ANY OTHER NOISES PRIOR TO THIS EVENT. IT HAS ABOUT 175000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266611October 6, 2019
ELECTRICAL SYSTEM, ENGINE, STEERING
VEHICLE WILL DIE WITHOUT WARNING YOU HOLE DRIVING CAUSING A SERIOUS RISK FOR COLLISION. ENGINE STOPS RUNNING AND IS VERY HARD TO STEER OR STOP WITH NO POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253530September 5, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
COWL UNDER WINDSHIELD DOES NOT DIVERT WATER FROM ENGINE BAY. WATER POOLS ON ENGINE, GETTING INTO THE COIL-OVER-PLUGS (COP) AND INTAKE(GASKET) CAUSING HESITATION STALLING AND ENGINE FAILURE AFTER BEING EXPOSED TO WATER. RAIN, CAR WASH, USING THE WINDSHIELD WASHER. CHRYSLER HAS MADE 7 DIFFERENT VERSIONS OF THE COWL TO ADDRESS THE ISSUE BUT HAS NEVER ISSUED AN OFFICIAL RECALL. THOSE WHO DO NOT HAVE THE LATEST VERSION OF THE COWL (PART# 55362453AK) HAVE TO PAY FOR THE PART AND HAVE IT INSTALLED OR RISK HAVING ENGINE FAILURE WHILE DRIVING DOWN THE ROAD IN THE RAIN. PART THAT SHOULD BE INCLUDED IN RECALL 55362453AK "COWL" THIS IS A KNOWN ISSUE REPORTED BY "DURANGO" OWNERS THAT IS ALL OVER THE INTERNET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230702July 10, 2019
ENGINE
I HAVE EXPERIENCED THIS INCIDENT SEVERAL TIMES. WHEN IT RAINS REALLY HARD OR WHEN THE CAR IS TAKEN THROUGH THE CAR WASH, SOME HOW THE WATER REACHES THE MOTOR. IT WILL START ACTING UP (STALLING) AND HAVE TROUBLE "GOING." IT WILL THEN TRIGGER A CHECK ENGINE LIGHT AND THE MOTOR WILL DIE. I HAVE HAD THE CHECK ENGINE LIGHT CHECKED WHILE ON AND SPARK PLUGS REPLACED PER THE CHECK ENGINE LIGHT. IT IS VERY DIFFICULT TO PLAN ANY TYPE OF TRIP WITH THE THREAT OF RAIN WHILE DRIVING FOR FEAR OF BREAKING DOWN. THE CAR WASH WILL COMPLETELY KILL THE MOTOR AND TAKES SEVERAL TIMES TO RE CRANK. ONCE THE CAR IS DRY, IT RUNS PERFECTLY. I HAVE RED SEVERAL SIMILAR ISSUES ONLINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222429June 25, 2019
STRUCTURE:BODY, ENGINE
I WAS GETTING GAS AND AS I PULLED OUT OF THE GAS STATION I WAS GETTING A LOAD TICKING NOISE. TO FIND OUT LATER MY 5.7 HIMI LIFTER AND CAM SHAFTS NEEDS TO BE REPLACED. I GET A REGULAR OIL CHANGE AND FILTER CHANGE. I AM NOT SURE WHY THIS IS HAPPENING BUT I DID SEE THAT THIS IS NORMAL AND 5.7 HIMIS DODGE DURANGOS AND NOT UNDERSTANDING WHY IT HASN'T BEEN RECALLED. I'M A MOTHER OF 3 LITTLE ONES AND I'M TERRIFIED WE CAN GET STRANDED IF MY ENGINE DECIDES TO GO OUT DUE TO THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217106May 31, 2019
UNKNOWN OR OTHER
SO MY CAR STARTED MAKING A MECHANICAL NOISE WHEN I WOULD SHUT IT OFF A FEW WEEKS AGO , IT SOUNDED KIND OF LIKE A CLANKING NOISE OR MORE LIKE A FLAP OPENING AND SHUTTING IT WOULD DO IT THEN STOP . THEN IT STARTED TO GET WORSE DOING IT ALOT MORE AND WHEN I WAS AT THE STOP LIGHTS IT STARTED DOING IT AGAIN AS IT WAS DOING THAT NOISE I NOTICED THE 4LO AND 4LOCK LIGHTS TURNING OFF AND ON. SO I FIGUED IT WAS THE 4X4 SWITCHING ON AND OFF .COMES ON WHILE I AM DRIVING . I CAN TELL WHEN IT IS SWITCHED ON BECAUSE MY CAR FEELS LIKE IT LOSES POWER AND IN FACT IT FEELS AS IF IT IS GOING TO TIP OVER IF IT SWITCHES ON WHILE I AM TURNING . I HAVE NO OTHER VEHICLE SO I
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193337April 2, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I WAS GOING 45 MILES AN HOUR WITH ALL MY 4 CHILDREN AND HUSBAND IN VEHICLE WHEN WITHOUT WARNING THE VEHICLE SHUT OFF. THERE IS NO CODE VEHICLE LOSES POWER STEERING AND BRAKE FUNCTION AND YOU HAVE TO SHUT VEHICLE DOWN AND RESTART TO GAIN CONTROL AGAIN. THIS HAS HAPPENED 7 TIMES! THERE IS NO CODE BEING GIVEN NO ONE CAN DIAGNOSE THIS ISSUE I HAVE BEEN EVERYWHERE AND BEEN TOLD THAT NO ONE CAN DO ANYTHING FOR ME THIS IS RIDICULOUS I HAVE SEEN THIS PROBLEM SPREAD ALL OVER DODGE FOR YOU AND I CANNOT BELIEVE THAT THIS IS NOT A RECALL A WHOLE FAMILY MY FAMILY ALMOST DIED MULTIPLE TIMES BECAUSE OF ITS END THIS IS NOT RIGHT THAT THERE IS NOT A RECALL ON THIS THIS IS SERIOUS THERE HAVE BEEN HUNDREDS OF NEAR-DEATH ACCIDENTS BECAUSE OF THIS ISSUE ALONE THIS NEEDS TO BE LOOKED INTO THIS NEEDS TO BE TAKEN SERIOUSLY AND DODGE NEEDS TO BE HELD ACCOUNTABLE IT HAS NOTHING TO DO WITH SPEED I WAS PARKED IN MY VEHICLE DIED THIS MORNING I'M FORTUNATE THAT I WAS PARKED AND NOT DRIVING THE LAST TWO TIMES I WAS PULLING OUT OF A PARKING LOT IN FRONT OF SOME CARS AND IT JUST DIED I HAD TO TURN ON MY FLASHERS AS QUICKLY AS POSSIBLE SO HOPEFULLY NO ONE WOULD HIT ME AS I WAS DEAD IN THE ROAD THE FACT THAT I CAN'T JUST TAKE THIS TO A SHOP BECAUSE THERE'S ABSOLUTELY NO INDICATION OF WHAT'S GOING ON THERE'S NO WARNING WHEN THIS HAPPENS THERE IS NO CODE AFTER THIS HAPPENS I DON'T FEEL SAFE HUNDREDS THOUSANDS OF OTHERS DO NOT FEEL SAFE AND NOTHING HAS BEEN DONE ABOUT THIS I AM TERRIFIED TO PUT MY FAMILY IN A FAMILY VEHICLE ARE ONLY FAMILY VEHICLE BECAUSE WE HAVE GOTTEN LUCKY UP UNTIL THIS POINT BUT I DON'T SEE THAT LOOK HOLDING OUT FOR MUCH LONGER SOMEBODY NEEDS TO LOOK INTO THIS AND SOMEBODY NEEDS TO HOLD DODGE ACCOUNTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190143March 19, 2019
ELECTRICAL SYSTEM, POWER TRAIN
ABOUT A WEEK AGO MY ALTERNATOR AND BATTERY HAD TO BE REPLACED, A DAY OR TWO AFTER I HAD THEM REPLACED I WAS PULLING OUT ONTO A STATE ROAD AND I HEARD SOMETHING GOT CRUNCHED, SO I STOPPED AND GOT OUT ANS LOOKED AND NOTHING. GOT BACK IN RHE CAR AND PUT IT IN DRIVE AND I LOOKED DOWN AT MY DASH AND HEART SOMETHING TRYING TO ENGAGE AND ON MH DASH MY SVC 4WD LIGHT STARTED FLASHING.. IM NOT SURE HOW RO FIX IT OR WHAT TO DO, IT DOES IT QUITE FREQUENTLY. I OPENED THE TRUNK AND HEARD IT TRYING TO ENGAGE. STOPPED AT A STOP LIGHT, I CAN HEAR IT TRYING TO ENGAGE TO 4 WD. I HAVE BEEN LOOKING INTO THIA AND I SEE SEVERAL CONSUMERS HAVE HAD THE SAME ISSUES. IT SEEMS DODGE SHOULD BEABLE TO COME UP WITH A PERMANENT FIX, BUT NO RECALLS YET... MY MAIN CONCERN IS, WHAT HAPPENS IF IM DOING 80 MPS ON THE FREEWAY AND IT TRIES TO ENGAGE INTO 4LOW?? THANK YOU FOR YOUR TIME!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185977March 11, 2019
ENGINE
TAKARA RECALL I PUT OIL ON THE ENGINE CONSTANTLY AS I DONT KNOW WHERES IS GOING THROUGH. NO SMOKE OR LEAK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184159March 4, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAD STOPPED AT A STOP SIGN AND ATTEMPTED TO TURN LEFT. AS SOON AS I TOOK MY FOOT OFF BRAKE & ONTO GAS, CAR COMPLETELY STOPPED AND SHUT OFF, LEAVING THE CAR IN THE MIDDLE OF THE INTERSECTION. IT WAS RAINING & SIMILAR HAS HAPPENED TWICE BEFORE DURING RAIN. BOTH PREVIOUS TIMES THOUGH, ALL ELECTRICAL SYSTEMS WOULD WORK BUT I WOULD HAVE TO WAIT ABOUT 15 MINUTES UNTIL CAR WOULD RESTART. THIS TIME HOWEVER, NOTHING WAS WORKING, NOT EVEN HAZARD FLASHERS. EVERY TIME I TRIED RESTARTING, DASHBOARD LIGHTS WOULD BLINK RANDOMLY. I TOOK THE BATTERY TO BE TESTED, WHICH TESTED FINE. IT HAS NOW BEEN 3 DAYS AND CAR WILL NOT RESTART, SAME LIGHTING ISSUES WHEN EVER I HAVE THE KEY IN THE IGNITION, AND NOTHING ELECTRICAL IS WORKING INCLUDING THE KEY TO UNLOCK THE DOORS REMOTELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183557March 1, 2019
STEERING
MY STEERING WHEEL LOCKED ON ME WHILE DRIVING COULDN'T TURN WHEEL LEFT CAUSING ME TO CRASH. WHEEL GOT STUCK WHILE MAKING A RIGHT TURN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11182180February 24, 2019
ELECTRICAL SYSTEM, POWER TRAIN
THE TRANSFER CASE RANDOMLY SHIFTS INTO 4 WHEEL LOCK AND EVEN 4-LO. THIS HAPPENS EVEN WHEN DRIVING. I CURRENTLY ONLY DRIVE ON CITY STREETS AS I AM CONCERNED THAT IT WILL CAUSE ANY ACCIDENT OR DAMAGE THE VEHICLE IF IT SHIFTS INTO 4-LO AT HIGHER SPEEDS. THE TRANSFER CASE IS CURRENTLY STUCK IN 4 WHEEL LOCK, WHICH MAKES IT VERY HARD TO TURN. I HAVE READ IN FORUMS THAT MOST PEOPLE DISCONNECT THEIR TRANSFER CASE MOTOR, LOSING FUNCTIONALITY BUT MAKING THE TRUCK SAFER. I CANNOT DISCONNECT THE TRANSFER CARE MOTOR WHILE IT IS STUCK IN 4 WHEN LOCK. DODGE SHOULD BE HELD RESPONSIBLE AND FORCED TO FIX ALL THESE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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