Dodge Durango Complaints (2000)

1,075 consumer complaints on file.

#10115709March 23, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
A LOUD KNOCKING NOISE CAME FROM THE FRONT OF THE VEHICLE. THE NOISE WOULD ESCALATE REPEATEDLY WHILE DRIVING. DRIVER TOOK VEHICLE TO THE DEALER, AND MECHANIC DETERMINED THAT THE LEFT AND RIGHT UPPER BALL JOINTS NEEDED TO BE REPLACED DUE TO CORROSION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114468March 22, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I HAVE A 2000 DODGE DURANGO THAT HAD A RECALL DUE TO UPPER BALL JOINTS. I HAD REPLACED ONE AT MY OWN EXPENSE AT THE DEALER, AND THEY HAD CHARGED ME FOR AN ALIGNMENT, WHICH DID MAKE SENSE FOR THIS TYPE OF REPAIR. AFTER THE RECALL WAS ANNOUNCED I TOOK THE CAR BACK TO THE SAME DEALER, AND THEY DID NOT ALIGN THE VEHICLE AFTER REPLACING THE SECOND BALL JOINT (SINCE I DID NOT HAVE TO PAY I ASSUME THEY SHORTED THIS STEP TO SAVE MONEY). DODGE WILL NOT REIMBURSE ME FOR THE ALIGNMENT ON THE FIRST REPAIR THAT I HAD PAID FOR. I LOOKED UP THE RECALL NOTICE ON YOUR WEBSITE AND THE SAFTEY RECALL D47 STATES THAT THE ALIGNMENT IS REQUIRED. CUSTOMER SERVICE AT DODGE STATED IN AN E-MAIL TO ME THAT IT IS NOT REQUIRED AND THEY WILL NOT PAY FOR IT, NOR DO IT AS PART OF THE RECALL. I AM HOPING THAT YOU COULD TELL ME WHICH PARTY IS CORRECT HERE AND ADDITIONALLY WOULD ASK FOR YOUR ADVISE ON HOW I CAN PROCEED. THANK YOU FOR YOUR ATTENTION AND ANY HELP YOU COULD PROVIDE WOULD BE GREATLY APPRECIATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114272March 18, 2005
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE), POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
4 WHEEL DRIVE TRANSFER CASE FAILS TO SHIFT FROM 4 WHEEL HI TO 2 WHEEL DRIVE. TRANSMISSION REMAINS LOCKED IN 4 WHEEL DRIVE. VEHICLE SHIFTED INTO 4 WHEEL HI WITHOUT INCIDENT AT A SPEED OF 10MPH. VEHICLE WILL NOT SHIFT BACK INTO 2 WHEEL DRIVE WITH THE VEHICLE IN PARK, NEUTRAL, DRIVE, OR TURNED OFF. THIS IS BOTH A SAFETY BULLETIN AND A RECALL ISSUE. UPON CONTACTING DAIMLER CHRYSLER, THEY STATED THE VIN DOES NOT FALL WITHIN THE RECALL AND REFUSED ANY FURTHER ASSISTANCE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114951March 10, 2005
SEAT BELTS:FRONT:RETRACTOR
PASSENGER'S SIDE SEAT BELT RETRACTOR FAILED. AS A RESULT, THE PASSENGER WILL NOT BE RESTRAINED PROPERLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112765March 9, 2005
POWER TRAIN:DRIVELINE:DRIVESHAFT
THE YOKE ON THE FRONT OF THE DRIVESHAFT BROKE CAUSING THE DRIVESHAFT TO FALL OUT. THE VEHICLE WAS JUST STARTING OFF FROM A TRAFFIC LIGHT WHEN THIS OCCURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113790March 8, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
RECALL CAMPAIGN' DODGE DURANGO 2000 UPPER BALL JOINTS DEFECT. *BF THE CONSUMER REQUESTED FOR NHTSA TO HELP INDUCE THE RECALL REPAIR PROCESS. *SC THE CONSUMER WAS TOLD NO PARTS WERE AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110941March 7, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER'S VEHICLE IS A PART OF A RECALL REGARDING THE BALL JOINTS ON THE CHRYSLER/DODGE DURANGO. HOWEVER, CONSUMER HAS BEEN WAITING FOR THE PARTS WHICH HAS NOT COME IN AS OF YET. SHE HAS CONTINUOUSLY CALLED, AND STILL NOTHING HAS BEEN DONE. *AK THE CONSUMER STATED THAT THE PROBLEM WAS TAKEN CARE OF. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113753March 2, 2005
SUSPENSION
WHILE DRIVING THE CONSUMER'S 2000 DODGE WAS UNSTABLE IN THE REAR. *NM WHILE MAKING A TURN THE VEHICLE FELT AS IF IT WERE GOING TO TURN 360 DEGREES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113762March 2, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE POWER DOOR LOCKS ON THE CONSUMER'S 2000 DODGE DURANGO FAILED. *NM THE ONLY DOOR THAT LOCKS IN THE VEHICLE IS THE PASSENGER SIDE REAR. THE CONSUMER CONTACTED THE MANUFACTURER BUT THEY REFUSED TO PROVIDE ANY ASSISTANCE BECAUSE THE VEHICLE WAS OUT OF WARRANTY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113242March 2, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
NO PARTS FOR RECALL 04V596000 CONCERNING BALL JOINTS. VANCOVER, DODGE, 360-574-1131. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112385March 2, 2005
SUSPENSION
TIHS COMPLAINT IS ABOUT CHRYSLER'S HANDLING OF RECALL D47 ON THE DODGE DURANGO. MY VEHICLE WAS EXHIBITING THE SYMPTOMS, AND I NEEDED TO DRIVE IT CROSS COUNTRY. THE LOCAL DEALER AND THE 800 LINE WERE NOT WILLING OR ABLE TO MAKE A TIMELY REPAIR. I WAS TOLD I COULD HAVE IT REPAIRED AT A LOCAL SHOP AND THEY'D REIMBURSE. I DID THAT, INCURRING $1,290.75 IN REPAIR COSTS FOR THE BALL JOINTS AND THE TIRES THAT HAD BEEN PREMATURELY WORN DUE TO THE BALL JOINT PROBLEM. CHRYSLER ONLY REIMBURSED ME $449.81, SAYING THAT'S ALL THAT'S COVERED. THEY SAID THE DEALER COULDN'T MAKE THE DETERMINATION IF THE OTHER ITEMS WERE REQUIRED, DESPITE THE FACT THAT THE DEALER WAS UNABLE TO DUE THE REPAIR. I WOULD LIKE ASSISTANCE IN GETTING CHRYSLER TO FULLY REIMBURSE ME FOR THESE REPAIRS AND HOPE THAT THEY CAN BE ENCOURAGED TO NOT SKIMP ON OTHER REIMBURSEMENTS THEY NEED TO MAKE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113128February 28, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CONSUMER RECEIVED RECALL NOTICE IN JANUARY 2005 ON BALL JOINT FAILURE HOWEVER, IT HAS BEEN TWO MONTHS AND RECALL REPAIR WERE STILL NOT DONE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113163February 28, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DRIVER TOOK VEHICLE TO THE DEALER FOR ROUTINE MAINTENANCE, AND MECHANIC DETERMINED THAT THE LEFT FRONT SIDE LOWER BALL JOINT NEEDED TO BE REPLACED DUE TO CORROSION. HOWEVER, THE RIGHT FRONT SIDE DID NOT NEED REPLACEMENT AT THIS TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113047February 25, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
TO DATE THE CONSUMER HAS BEEN UNABLE TO GET THE UPPER BALL JOINTS REPLACED, SINCE NO PARTS ARE AVAILABLE THROUGH THE DEALERSHIP. UPPER BALL JOINT NHTSA RECALL 04V596000. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112843February 22, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CONSUMER STATED THAT HIS VEHICLE WAS INCLUDED IN RECALL 04V596000 CONCERNING BALL JOINT WEAR. HOWEVER, CONSUMER WAS TOLD THAT THE REPAIRS WOULD NOT BE DONE IN A TIMELY MANNER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107491February 16, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
04V596000/BALL JOINT WEAR. THE CONSUMER RECEIVED NOTIFICATION FROM THE MANUFACTURER AND TOOK THE VEHICLE TO THE DEALER FOR SERVICING. THE CONSUMERWAS INFORMED BY THE DEALER THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE UNAVAILABLE AND THERE IS NO ETA AS TO WHEN THEY WILL BECOME AVAILABLE. PROVIDE FURTHER DETAILS. *JB *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111517February 15, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM, STEERING:RACK AND PINION
CONSUMER STATED THAT THE BALL JOINT PROBLEM HAS DAMAGED ALL FOUR TIE RODS. THE FRONT END ALIGNMENT IS COMPLETELY OFF. ALSO, WAS TOLD BY THE DEALER THAT RACK AND PINION AND CONTROL ARM HAD TO BE REPLACED. CONSUMER IS INCLUDED IN THE RECALL 04V596000 CONCERNING LOWER BALL JOINT WEAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111460February 14, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
RECALL CAMPAIGN 04V596000 CONCERNING BALL JOINT WEAR. OWNER RECEIVED NOTIFICATION FROM THE MANUFACTURER IN NOVEMBER, 2004. OWNER CONTACTED THE DEALER, AND SCHEDULED AN APPOINTMENT. SINCE THEN, PARTS FOR THIS RECALL ARE CURRENTLY UNAVAILABLE, AND ACCORDING TO THE MANUFACTURER THERE IS NO DATE AS TO WHEN THE PARTS NEEDED FOR THIS RECALL WILL BE MADE AVAILABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111469February 14, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN THE TRANSMISSION GEARS SLIP IT WOULD CAUSE THE VEHICLE TO HESITATE BEFORE ACCELERATING. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111247February 9, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
NHTSA RECALL CAMPAIGN 04V596000, CONSUMER CONTACTED DEALER TO SERVICE VEHICLE FOR DEFECT. SINCE THE FIRST WEEK OF JANUARY DEALER HAD NOT HAD PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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