Dodge Durango Complaints (2013)

640 consumer complaints on file.

#11325606May 22, 2020
FUEL/PROPULSION SYSTEM
STALLING WHILE VEHICLE IS IN MOTION AND NOW THE VEHICLE WON'T START AT ALL. LOSS OF POWER WHEN IT STALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325023May 18, 2020
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE FUEL PUMP WAS PREVIOUSLY REPAIRED HOWEVER, THE REPAIR FAILED TO FIX THE FAILURE. THE CONTACT STATED THAT THE TIPM WAS REPLACED TO FIX THE FAILURE OF THE FUEL PUMP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED UNDER THE RECALL. THE FAILURE MILEAGE WAS 103,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324793May 16, 2020
FUEL/PROPULSION SYSTEM
MY CAR OFTEN LOSES POWER, THIS IS DUE TO A FUSE/RELAY TO THE FUEL PUMP. THIS WAS A RECALL ITEM, THAT CONTINUES TO FAIL, WHILE I AM ON THE HIGHWAY, CITY STREETS, AND OTHER TRICKY LOCATIONS, SOMETIMES EVEN IN A PARKING LOT. THIS HAS BEEN A RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SINCE NOVEMBER 2019. I CONTINUE TO BUY THE REPLACEMENT PART TO REPAIR MY CAR, WITH NO REIMBURSEMENT FROM DODGE. I HAVE HAD MY CAR INTO DODGE 2 TIME FOR THEM TO REPAIR, I HAVE PURCHASED 2 ADDITIONAL AND PURCHASED AT LEAST 9 ADDITIONAL RELAY SWITCHES FROM AMAZON. SO THIS IS FAILS QUITE OFTEN, 13 RELAY SWITCHES. PART NUMBER IS 5600 7080 AB. I NEED A FIX SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324198May 11, 2020
SEATS
HEAD REST POPPED OUT WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323256May 4, 2020
FUEL/PROPULSION SYSTEM
NHTSA RECALL NUMBER19V-813. WHEN IS THIS GOING TO BE RESOLVED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321700April 20, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER NOR THE DEALER HAD BEEN NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320760April 10, 2020
FUEL/PROPULSION SYSTEM
CAR WILL NOT START. IT WILL TURN OVER BUT NOT RUN. RECALL WAS LOOKED AT BUT NOT FIXED PERMANENTLY . THIS IS THE 4TH TIME THAT I AM GOING TO HAVE THIS PROBLEM FIXED IN THE PAST 5 YEARS . DODGE CLAIMS THAT THERE IS NO SOLUTION YET . ITS A FUEL PUMP RELAY HOW HARD COULD IT BE TO FIX . TODAY IS 4/10/2020 IT TOOK 5 TRIES TO START THE CAR. DOES SOME HAVE TO DIE BEFORE DODGE COMES UP WITH A SOLUTION? CAR CAN STALL OUT WHEN ON THE HIGHWAY !!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320762April 10, 2020
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CAR WILL NOT START. CAR TURNS OVER BUT WILL NOT RUN . RECALL WAS LOOKED AT AND TEMPORARY FIXED ON 9/1/15 IT WAS THE FUEL PUMP RELAY . ON 6/18/2019 IT WAS FIXED AGAIN . IT WAS ALSO FIXED ONE TIME BEFORE THIS DATE ( I DO NOT HAVE THAT DATE) TODAY IS 4/10/2020 IT TOOK 5 TRIES TO START THE CAR THIS MORNING . DODGE CLAIMS THEY DO NOT HAVE A SOLUTION TO THE PROBLEM YET . ITS BEEN 5 YEARS !!! DOES SOMEONE HAVE TO DIE BEFORE THEY FOX IT. THE CAR CAN STALL OUT WHEN ON THE HIGHWAY . THIS WILL BE THE 4TH TIME I WILL HAVE THIS FIXED.. DODGE FIX THIS BEFORE ME OR MY GRAND KIDS DIE!!!!!!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319076March 23, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
MY CAR BROKE DOWN I TOOK IT TO A DODGE DEALERSHIP TEL ME A START WENT BAD A FUEL PUMP AND CONDENSER THEN I DRIVE BACK FROM QUEENS NY BACK TO ALBANY MY CAR STALLS ON ME LIKE IT DID IN QUEENS NOW DODGE IS TELLING IT'S A ELECTRIC PROBLEM NOW PLUS FUEL PUMP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318470March 17, 2020
FUEL/PROPULSION SYSTEM
CAR SHUT OFF IN MIDDLE OF ROAD WHILE DRIVING. I WAS STUCK IN THE MIDDLE OF THE ROAD. LUCKILY, I WAS ON A SECONDARY ROAD AND NOT ON A MAJOR HIGHWAY AS I NORMALLY AM. THIS PUT MY SAFETY AS WELL AS THE SAFETY OF MY FAMILY AT RISK. CAR WOULD NOT RESTART AND COULD NOT BE MOVED OUT OF THE ROAD. APPEARS TO BE RELATED TO NHTSA RECALL 19V-813. NO REMEDY IS AVAILABLE. DODGE WANTS ME TO HAVE THE CAR TOWED AT MY COST TO A LOCAL DEALERSHIP. MY HUSBAND TRIED TO REPLACE RELAY BUT PART GIVEN BY AUTO STORE DOESN'T MATCH UP EXACTLY. RECALL WAS FROM 11/14/2019. WHY HAS THE REMEDY NOT BEEN RELEASED? WILL IT TAKE A DEATH FOR SOMEONE TO TAKE THIS SERIOUSLY? I DO NOT FEEL THAT I SHOULD HAVE TO PAY TO HAVE THE CAR TOWED AND DIAGNOSED. (RECALL RELATED INCIDENT) TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317765March 12, 2020
SEATS
HEAD REST POPPED OUT AND INTO BACK OF HEAD WHILE DRIVING ON BOTH DRIVER SIDE AND PASSENGER SIDE. OCCURRED AT DIFFERENT TIMES, NOT SIMULTANEOUSLY.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11317432March 10, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, STEERING
THIS VEHICLE HAS CONSISTENTLY GIVEN ME PROBLEMS WITH STALLING. YEAR AFTER YEAR WITH THIS VEHICLE AND I'M TO THE POINT TO WHERE I CAN BARELY DRIVE IT YET STILL HAVE TO PAY PAYMENT AFTER PAYMENT WHILE FEARING FOR MINE AND MY CHILDREN'S SAFETY IN IT. IT'S ALREADY HAD A RECALL FIXED A FEW YEARS BACK WITH SOMETHING INVOLVING THE FUEL PUMP RELAY AND THAT YET HAS TO STOP THE STALLING AND THE DEALER CAN NEVER TELL ME WHAT THE ISSUE IS... I CAN BE DRIVING 70 MPH MILES DOWN THE HIGHWAY OR 30 MPH IN RESIDENTIAL AND IT JUST COMPLETELY DIES OUT ON ME AND I LOSE CONTROL OF POWER STEERING AND ALL ELECTRICAL GOES OUT ON DASH. SOMETIMES I CAN JUST KEEP TURNING OVER IGNITION AND IT WILL PICK RIGHT BACK UP THEN OTHER TIMES I HAVE TO PUT IN PARK AND RESTART. I HAVE AT TIMES, BUT NOT EACH TIME, ASSOCIATE THE STALL WITH HITTING POTHOLES OR GOING OVER RAILROAD TRACKS, BRIDGES OR ANYTHING THAT MAKES THE VEHICLE FEEL A BUMP YET OTHER TIMES IT DOES IT FOR NO REASON WHATSOEVER. I EITHER NEED IT TO BE FIXED OR GIVEN ANOTHER VEHICLE OF EQUAL VALUE. I'VE PAID SO MUCH ALREADY AND STILL OWE 11 PAYMENTS AND CAN NOT AFFORD TO JUST PURCHASE ANOTHER VEHICLE. WOULD APPRECIATE SOME HELP RESULTING IN A SOLUTION TO BENEFIT ME AND MY FAMILY'S SAFETY. THE DATE BELOW FOR 'WHEN DID IT OCCUR' IS TODAY'S DATE AS IT DONE IT TODAY AND HAS DONE SO OVER THE LAST 5/6 YEARS I'VE HAD IT..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315686March 2, 2020
ENGINE
3.6L PENTASTAR ENGINE IS TICKING, FROM PERSONAL RESEARCH OF THE NOISE I'VE FOUND MANY PEOPLE WHO HAVE THIS ENGINE HAVE EXPERIENCED IT. PEOPLE WHO HAVE HAD IT FIXED SAY ITS ROCKER ARM BEARING FAILING. IT OCCURS WHILE THE VEHICLE IS RUNNING, BE IT AT IDLE OR THROUGHOUT THE REV RANGE, UNDER LOAD OR STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309855February 18, 2020
ENGINE
STALLS WHILE DRIVING...DOES RESTART BUT STALLS EACH TIME I DRIVE A FEW BLOCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309917February 18, 2020
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE ENGINE WOULD CRANK BUT WOULD NOT IMMEDIATELY START. THE CONTACT INDICATED THAT THE FAILURE HAD GOTTEN PROGRESSIVELY WORST AND ENGINE WOULD NOT START AT ALL. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER WAS NOTIFIED. THE LOCAL DEALER FINDLAY CHRYSLER/DODGE (10305 US 224 WEST. FINDLAY OH) WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER 19V813000(FUEL SYSTEM) BUT THE REMEDY WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 110,000. (RECALL RELATED INCIDENT) TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309703February 17, 2020
UNKNOWN OR OTHER
THE ALTERNATOR ON MY VEHICLE WAS ON RECALL SINCE AUGUST OF 2017. ON NOVEMBER 2017 THE CAR SHUT OFF BUT WHEN I TOOK IT TO A DODGE DEALERSHIP THEY COULDN'T FIND ANYTHING WRONG WITH IT. I EVEN TOOK IT BACK TO THE PLACE WHERE I BOUGHT IT AND THEY COULDN'T FIND ANYTHING WRONG WITH IT BUT IT LATER STARTER WORKING AGAIN. 2 WEEKS AGO MY CAR STOPPED WORKING AGAIN AND SMOKE STARTED COMING OUT FROM WHERE THE ALTERNATOR IS LOCATED. I TOOK IT TO 2 DIFFERENT SHOPS IN TOWN AND THEY TOLD ME IT WAS THE ALTERNATOR BUT THEN WHEN I TOOK IT TO THE DODGE DEALERSHIP THAT'S WHEN THEY TOLD ME THAT THE ALTERNATOR WAS ON A RECALL OUT THAT THE PCM NEEDED TO BE REPLACED. THEY NOW WANT ME TO PAY FOR THIS DAMAGE THAT WAS CAUSED BY A DEFECTIVE PART. THEY ARE SAYING THAT IT IS NOT UNDER WARRANTY BUT HOW CAN THEY ONLY BE RESPONSIBLE FOR THE DEFECTIVE PART AND NOT THE DAMAGE THAT IT WAS CAUSED BY IT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302959January 30, 2020
UNKNOWN OR OTHER
I HAVE TO TILT MY KEY FOBS UP IN ORDER TO CRANK CAR IT CUTS OFF ON ME WHILE I AM DRIVING AND HIT A BUMP I AM TOLD THAT TECHNICIAN SWITCH NEEDS TO BE CHANGED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306153January 30, 2020
POWER TRAIN
THE TRANSMISSION OIL COOLER HAS BROKEN AT THE SEAMS AND LEAKED TWICE ON MY VEHICLE, RESULTING IN A LOSS OF TRANSMISSION FLUID, CAUSING THE VEHICLE NOT TO MOVE AND TO POTENTIALLY BE A FIRE HAZARD. THIS FIRST HAPPENED IN 2017 AND I HAD THE UNIT REPLACED; THEN HAPPENED AGAIN IN 2019. MUST BE A DEFECT. NOW I NO LONGER FEEL SAFE DRIVING THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300784January 21, 2020
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD RANDOMLY SHUT OFF. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (UNKNOWN) AND MANUFACTURER WERE NOTIFIED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 19V813000 (FUEL SYSTEM) BUT THE PARTS NEEDED TO REPAIR THE FAILURE WERE NOT YET AVAILABLE. THE FAILURE MILEAGE WAS 100,000. (RECALL RELATED INCIDENT) TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300010January 17, 2020
UNKNOWN OR OTHER
TRANSFER CASE IS LEAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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