Chrysler Crossfire Complaints (2005)

434 consumer complaints on file.

#10466738July 20, 2012
STRUCTURE, VISIBILITY/WIPER
REAR WINDOW IN CONVERTIBLE TOP UNGLUED ON TOP AND BOTH SIDES AND FELL INTO CAR WHILE PARKED. AIR TEMPERATURE WAS ABOVE 100F. NO PREVIOUS PROBLEMS WITH WINDOW LEAKAGE OR SIGN OF IMPENDING FAILURE. BELIEVE THIS IS PART OF SB 23035-11 REV A BUT LOCAL CHRYSLER DEALER UNABLE TO AUTHORIZE REPAIR OR REPLACEMENT. HAVE CONTACTED CHRYSLER AND OPENED CASE NUMBER [XXX] AND AM AWAITING RESOLUTION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465793July 16, 2012
VISIBILITY:GLASS, SIDE/REAR
REAR WINDOW ON CONVERTIBLE TOP ADHESIVE FAILED, WINDOW FELL OUT OVERNIGHT. TOP IS IN GOOD CONDITION OTHERWISE. THIS POSES A REAL SAFETY HAZARD, AND APPEARS TO BE A COMMON ISSUE BASED UPON MY WEB SEARCHES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465400July 12, 2012
STEERING
WENT TO BACK OUT OF GARAGE AND THE VEHICLE WAS DIFFICULT TO STEER. CONTINUED TO GO AND THE CAR DROVE LIKE IT DID NOT HAVE POWER STEERING. I CHECKED THE FLUID LEVEL AND IT IS RIGHT TO THE LINE AND LOOKS VERY CLEAN. IT IS HARD TO BELIEVE THE STEERING QUIT AFTER ONLY HAVING LESS THAN SIX THOUSAND MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464712July 9, 2012
VISIBILITY, STRUCTURE
REAR WINDOW IN CONVERTIBLE TOP IS SEPARATING FROM THE FABRIC. CALLED CHRYSLER CUSTOMER ASSISTANCE AND THEY HAVE BEEN OF NO HELP AT ALL. THEY ARE REFUSING TO FIX IT AND TELL ME IT IS NOT COVERED UNDER MY EXTENDED SERVICE CONTRACT. THERE IS A SERVICE BULLETIN ON THIS YEAR CAR FOR THIS EXACT SAME PROBLEM. I FEEL STRONGLY THAT THIS IS A SAFETY ISSUE, IF WINDOW FALLS OUT WHILE I'M DRIVING IT COULD CAUSE ME TO HAVE AN ACCIDENT OR WINDOW COULD HIT SOMEONE BEHIND ME. WILL CROSS MY FINGERS THAT THIS DOES NOT HAPPEN! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464438July 6, 2012
VISIBILITY, STRUCTURE
ONE NIGHT PARKED MY CAR IN PERFECT CONDITION, NEXT MORNING 5/22/2012, CAME OUT AND THE BACK WINDOW IS BECOMING UNGLUED! I IMMEDIATELY CONTACTED TWO DEALERSHIPS AND THEY SAID THEY WOULD HAVE TO SEND IT OUT FOR A NEW SOFT TOP AND GLASS WINDOW WHICH WOULD BE ABOUT $3,000. ARE YOU KIDDING ME! THEN I LOOKED ON LINE AND THERE ARE MULTIPLE COMPLAINTS OF THE REAR WINDOW IN THE 2005 CROSSFIRE. CONTACTED CHRYSLER AND THEY WILL NOT ASSIST YOU. YOU REACH A CUSTOMER SERVICE PERSON THAT TAKES THE INFO AND WE WILL GET BACK TO YOU AFTER INVESTIGATION. EACH TIME THEY CALL TO SAY THEY ARE STILL CHECKING INTO THE SITUATION, FRUSTRATES YOU MORE AND MORE. I ENDED UP ORDERING THE WINDOW AND TOP FROM A PLACE THE DEALERSHIP GAVE ME AND AM WAITING FOR IT TO COME IN. IN THE MEANTIME, I DRIVE THE CAR WITH A TOWEL PLACED BETWEEN THE METAL AND LOOSE WINDOW TO PREVENT RATTLING AND HOPE THE WINDOW DOESN'T UNSTICK FROM THE TOP OF WHICH 20" ARE STILL GLUED! NEVER AGAIN, CHRYSLER SHOULD STAND BEHIND THEIR PRODUCTS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464039July 3, 2012
VISIBILITY:GLASS, SIDE/REAR
WHEN TRAVELING DOWN THE ROAD I NOTICED THAT THE GLASS REAR WINDOW ON MY CONVERTIBLE 2005 CHRYSLER CROSSFIRE ROADSTER HAD BECOME PARTIALLY UNATTACHED FROM THE CANVAS TOP AND WAS HITTING AGAINST THE BODY WHEN I WOULD HIT A BUMP. WHEN I GOT HOME I DID AN INTERNET SEARCH ABOUT HOW TO FIX IT, AND FOUND THAT THIS IS A COMMON PROBLEM WITH THE CROSSFIRE REAR WINDOW OF THIS MODEL YEAR AND ALTHOUGH CHRYSLER ADMITS THE PROBLEM THEY ARE ONLY FIXING/COVERING THE REPAIR BASED ON THE VIN #. IF I WOULD HAVE KNOWN THIS I WOULD HAVE BOUGHT A SOLSTICE OR S2000. I CAN'T AFFORD A NEW TOP WHICH IS THEIR ONLY SOLUTION OF COURSE AT MY OWN EXPENSE. I TOOK IT TO SEVERAL SHOPS TO SEE IF THEY WOULD RE-GLUE IT FOR ME. THE TOP IS MINT EXCEPT FOR THE LOOSE WINDOW. C'MON CHRYSLER MAN UP AND FIX THIS FOR EVERY OWNER NOT JUST SOME OF THEM! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464046July 3, 2012
VISIBILITY:GLASS, SIDE/REAR
REAR WINDOW TOTALLY SEPARATED FROM SOFT TOP, AND FELL OUT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463486June 28, 2012
VISIBILITY/WIPER
WAS DRIVING DOWN A CITY STREET AND STARTED HEARING BANGING FROM THE BACK OF THE CAR. PULLED OVER AND SAW THAT REAR WINDOW HAD DISENGAGED FROM THE CONVERTIBLE RAG TOP. HAVE READ HUNDREDS OF THE SAME COMPLAINTS PERTAINING TO THE 2005 ONLY. SUPPOSEDLY CHRYSLER HAS ADMITTED IT WAS A DEFECT. UNFORTUNATELY MY VIN # DOES NOT QUALITY AND I HAVE 137,000 MILES ON THE CAR. I HAVE BEEN ADVISED THAT THE WINDOW CANNOT BE REGLUED AND THE ONLY ANSWER IS A BRAND NEW TOP COSTING THOUSANDS OF DOLLARS. CHRYSLER KNEW OF THIS DEFECT YEARS AGO AND DID NOT NOTIFY ANYONE. IT SEEMS TO HAPPEN WHERE THE WEATHER IS WARM. IT WAS CLOSE TO 100 DEGREES WHEN THIS HAPPENED. I WAS GETTING READY TO GET ON THE HIGHWAY AND WHO KNOWS THE DAMAGE IT WOULD HAVE CAUSED MY CAR AND ANOTHER CAR DRIVING BEHIND ME IF THE WINDOW HAD COME OFF. IF I HAD BEEN MADE AWARE, I WOULD HAVE HAD IT CHECKED. WHY HAS THERE NOT BEEN A RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462854June 23, 2012
VISIBILITY/WIPER, STRUCTURE:BODY
REAR WINDOW ON MY RAG TOP HAS COME UNGLUED HAVE READ WERE A LOT OF OTHER CROSSFIRES RAG TOPS HAVE THE SAME PROBLEM. THIS IS A DEFECT THAT CHRYSLER NEEDS TO FIX AT NO COST. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461484June 13, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2005 CHRYSLER CROSS FIRE CONVERTIBLE. THE CONTACT STATED THAT THE REAR WINDOW WAS DANGLING FROM THE ROOF. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO GET THE WINDOW REPAIRED BUT THEY INFORMED THE CONTACT THAT THE VEHICLE WOULD HAVE TO BE TAKEN TO A GLASS SHOP FOR THE REPAIR. THE VEHICLE WAS TAKEN TO A GLASS SHOP BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460944June 7, 2012
VISIBILITY:GLASS, SIDE/REAR
THE REAR WINDOW OF THE CONVERTIBLE, THE ADHESIVE HAS FAILED AND THE BACK WINDOW IS READY TO FALL OUT.THE BOTTOM OF THE WINDOW HAS COMPLETELY COME UNGLUED. I AM AFRAID TO DRIVE MY CAR VERY FAR, I AM AFRAID THE REAR WINDOW IS GOING TO FALL OUT. I HAVE RESEARCHED THIS PROBLEM AND HAVE LEARNED THAT CHRYSLER HAS ADMITTED TO THIS PROBLEM. THERE IS A BULLETIN NUMBER{SB-23035-11R} FOR THIS PROBLEM. I HAVE CALLED THE LOCAL CHRYSLER DEALERSHIP AND GOT THE RUN AROUND. I THEN CALLED CHRYSLER COMPLAINT DEPT. AND STILL GOT NO WHERE. THE MORE I RESEARCH THE MORE I FIND OUT. CHRYSLER IS ONLY FIXING A SELECT FEW. UNDER THE EQUAL PROTECTION LAW, CHRYSLER IS NOT ALLOWED TO JUST SELECT A FEW, BUT INSTEAD SHOULD BE FIXING ALL, SINCE THEY HAVE ADMITTED THERE IS A PROBLEM WITH THE BACK WINDOW FALLING OUT AND ADHESIVE NOT HOLDING. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459592May 24, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2005 CHRYSLER CROSSFIRE. THE CONTACT STATED THAT THE REAR WINDSHIELD FELL INWARD, INTO THE VEHICLE CABIN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE WINDOW NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459366May 23, 2012
STRUCTURE:BODY
THE REAR WINDOW STARTED TO FALL OUT OF THE CONVERTIBLE TOP. THIS HAS A KNOW PROBLEM BY CHRYSLER AND THEY HAVE A SERVICE BULLETIN ON (23-035-11) ON CARS SENT TO CERTAIN SOUTHERN STATES BUT MINE WAS FROM VIRGINIA AND THE ARE SAYING IT IS NOT COVERED. THIS APPEARS TO HAPPEN ON ALL CHRYSLER CROSSFIRE CONVERTIBLES ,THERE IS A GLUE DEFECT ON ALL THESE CROSSFIRES AND THE HEAT FROM THE SOUTHERN STATES EXPEDITES THE DELAMINATION. IT GETS JUST AS HOT IN VIRGINIA. IF A CAR WAS SHIPPED TO NORTH CAROLINA FOR A DAY THEN DRIVEN ELSE WERE IT WOULD BE COVERED, THEY RECALL MAKES KNOW SENSE. THIS IS A KNOW DEFECT BY CHRYSLER ON ALL THE 2005 CONVERTIBLES, THEY WERE ALL MADE IN THE SAME PLACE. THIS IS A DANGEROUS CONDITION TO EVERYONE AND CHRYSLER NEEDS TO REPLACE ALL THESE TOPS ON THE 2005 CHRYSLER CROSSFIRE CONVERTIBLES AND/OR EXTEND THE RECALL/BULLETIN TO ALL THE 2005 CHRYSLER CONVERTIBLES BEFORE SOMEONE GETS UNNECESSARILY KILLED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458340May 14, 2012
ENGINE
TL* THE CONTACT OWNS A 2005 CHRYSLER CROSSFIRE. THE CONTACT WAS DRIVING 65 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD EXPERIENCED THE FAILURE NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE DEALER WAS UNABLE TO DIAGNOSE THE PROBLEM. THE MANUFACTURE WAS CONTACT BUT OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458240May 13, 2012
VISIBILITY:GLASS, SIDE/REAR, STRUCTURE:BODY
REAR WINDOW IS SEPARATING FROM CONVERTIBLE TOP. COULD FALL OUT. CHRYSLER IS AWARE OF THIS PROBLEM AND IS REPAIRING SOME BUT NOT ALL DUE TO THE STATE IT WAS DELIVERED TO. I WANT IT TO BE ON RECORD THAT THEY WERE INFORMED OF THIS SAFETY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458175May 12, 2012
VISIBILITY, STRUCTURE
PURCHASED THIS VEHICLE IN APRIL OF THIS YEAR, FROM A CHRYSLER DEALER. IT CAME WITH A PLASTIC WINDOW, WHICH I FOUND OUT, IS NOT FACTORY/STANDARD. THE DEALER REFUSED TO TAKE CARE OF IT. FOUND OUT ABOUT THE X31 AND SB-23035-11REVA BULLETIN, CONTACTED CHRYSLER ABOUT IT, GOT TURNED DOWN BECAUSE WE ARE THE 4TH OWNERS OF THE CAR, AND IT WAS 3,000 OVER THE 100K MILE LIMIT. I WROTE SERGIO MARCHIONNE, THE CEO OF CHRYSLER, GOT A REVIEW, BUT WAS TURNED DOWN AGAIN. TOLD THAT IT "WOULD NOT MAKE GOOD BUSINESS SENSE" TO FIX MY CAR! WHAT!!? THE PROBLEM IS WIDESPREAD, AND SINCE CHRYSLER HAS OWNED UP, THEY SHOULD CONTINUE TO BE A GOOD MANUFACTURER, AND TAKE CARE OF THEIR CUSTOMERS, ORIGINAL OR NOT. THE CONDITION IS DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458176May 12, 2012
STRUCTURE, VISIBILITY
PURCHASED THIS VEHICLE IN APRIL OF THIS YEAR, FROM A CHRYSLER DEALER. IT CAME WITH A PLASTIC WINDOW, WHICH I FOUND OUT, IS NOT FACTORY/STANDARD. THE DEALER REFUSED TO TAKE CARE OF IT. FOUND OUT ABOUT THE X31 AND SB-23035-11REVA BULLETIN, CONTACTED CHRYSLER ABOUT IT, GOT TURNED DOWN BECAUSE WE ARE THE 4TH OWNERS OF THE CAR, AND IT WAS 3,000 OVER THE 100K MILE LIMIT. I WROTE SERGIO MARCHIONNE, THE CEO OF CHRYSLER, GOT A REVIEW, BUT WAS TURNED DOWN AGAIN. TOLD THAT IT "WOULD NOT MAKE GOOD BUSINESS SENSE" TO FIX MY CAR! WHAT!!? THE PROBLEM IS WIDESPREAD, AND SINCE CHRYSLER HAS OWNED UP, THEY SHOULD CONTINUE TO BE A GOOD MANUFACTURER, AND TAKE CARE OF THEIR CUSTOMERS, ORIGINAL OR NOT. THE CONDITION IS DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454522April 9, 2012
VISIBILITY, STRUCTURE
THE REAR WINDOW GLASS ON THE ROADSTER HAS SEPARATED FROM THE ROOF LINING. I HAVE BEEN TOLD THAT IT CAN NOT BE REPAIRED ONLY REPLACED. THIS PRESENTS A SAFETY HAZARD WHEN THE ADHESIVE FAILS COMPLETELY AND THE GLASS FALLS OUT ON A ROADWAY OR TURNS INTO A PROJECTILE INSIDE THE CAR WHILE DRIVING. VERY COSTLY TO THE CONSUMER TO REPAIR SHOULD BE RECALLED AS IT LOOKS LIKE THERE ARE MANY OTHERS WITH THE SAME PROBLEM. THIS CAR ONLY HAS 40,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454455April 8, 2012
VISIBILITY, STRUCTURE:BODY
WHILE PARKED IN MY DRIVEWAY, THE REAR GLASS SEPARATED FROM THE CONVERTIBLE TOP ON THE LEFT, RIGHT AND BOTTOM. THE GLUE USED TO BIND THE TWO TOGETHER SEEMS TO HAVE FAILED. AFTER RESEARCHING THE PROBLEM THE INTERNET, IT APPEARS THAT THIS IS A COMMON PROBLEM TO THIS MODEL/YEAR CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453539March 30, 2012
STRUCTURE:BODY:ROOF AND PILLARS, VISIBILITY:GLASS, SIDE/REAR
WHILE PARKED IN OUR GARAGE THE REAR GLASS WINDOW SEPARATED FROM THE CONVERTIBLE TOP. A PHONE CALL WAS MADE TO NAPLES CHRYSLER AND WAS IMMEDIATELY TOLD THAT A NEW TOP WAS NECESSARY AND TO COME IN FOR A DIAGNOSTIC. BROUGHT CAR IN FOR DIAGNOSTIC AND AFTER SHOWING THEM OUR EXTENDED WARRANTY PAMPHLET WAS TOLD CONVERTIBLE TOP WAS NOT COVERED UNDER WARRANTY OR RECALL. PHONE CALL MADE TO EXTENDED WARRANTY PEOPLE AND CHRYSLER REP. WAS LATER TOLD BY WARRANTY PEOPLE THAT CAR WOULD BE FIXED UNDER "GOOD WILL" PROVISION. HOWEVER, CHRYSLER DECIDED TO REGLUE THE GLASS AND NOT PROPERLY FIX THE PROBLEM BY GIVING A NEW TOP AS THEY INITIALLY RECOMMENDED. ALSO BECAUSE THE CAR WAS PURCHASED IN PA AND LATER SHIPPED TO FLORIDA AND HAS BEEN THERE SINCE 2006 THE RECALL SUPPOSEDLY DIDN'T APPLY TO US. THE PROPER FIX WAS A NEW TOP. THE FIX WITH THE SO CALLED EXTENDED WARRANTY WAS A SHAM. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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